Elegance THE-R / THE-RA Flush Mount Enclosure - Electric heating Heatstrip - Free user manual and instructions

Product Type	Flush Mount Enclosure for HEATSTRIP Elegance
Compatible Models	THE2400R, THE2400RA, THE3200R, THE3200RA
Part Numbers	THERAC-056 (for 2400), THERAC-057 (for 3200)
Material	Powder coated steel
Overall Dimensions THERAC-056	290 W x 1439 L x 125 D mm
Overall Dimensions THERAC-057	290 W x 1839 L x 125 D mm
Hole Cutout THERAC-056	235 W x 1385 L mm
Hole Cutout THERAC-057	235 W x 1785 L mm
Weight THERAC-056	8 kg
Weight THERAC-057	9 kg
Mounting	One-piece unit for ceiling mounting of individual heaters
Recommended Mounting Height	2.3 m - 2.5 m
Maximum Ceiling Height	2.7 m in fully enclosed outdoor environment
Back Clearance	Minimum 150 mm from any building material
Side Clearance	Minimum 50 mm from support structures
Distance Between Enclosures	Minimum 200 mm
Ventilation Openings	Must remain uncovered for airflow
Mounting Holes	Use only provided end holes; screws not included
Maintenance Frequency	Clean every 3 months; weekly in corrosive or salt-spray environments
Cleaning Method	Soft cloth with mild detergent; rinse with clean damp cloth
Safety	Do not touch heater during operation or until 30 minutes after switch-off
Warranty	12 months from purchase date (New Zealand and Australia)

Frequently Asked Questions - Elegance THE-R / THE-RA Flush Mount Enclosure Heatstrip

What is the HEATSTRIP Flush Mount Enclosure used for?

The Flush Mount Enclosure allows a neat ceiling installation of HEATSTRIP Elegance heaters, creating a streamlined look in any building-grade ceiling.

Which HEATSTRIP models are compatible with the Flush Mount Enclosure?

It is compatible with THE2400R, THE2400RA, THE3200R, and THE3200RA models. Each model uses a specific enclosure part number.

What are the required ceiling cutout dimensions?

For the THE2400R/RA, the cutout must be 235 mm x 1385 mm. For the THE3200R/RA, the cutout must be 235 mm x 1785 mm.

What minimum clearances are needed around the enclosure?

You need at least 150 mm between the back of the enclosure and any building material, 50 mm from side supports, and 200 mm between adjacent enclosures.

Can I place insulation over or around the Flush Mount Enclosure?

No. The enclosure has ventilation openings that must not be covered by insulation or any material. Cables and insulation must be kept clear of the back and sides.

How do I install the heater inside the Flush Mount Enclosure?

Attach the mounting brackets to the rear of the heater, secure the enclosure to battens, then lift the heater in and push it left so the brackets engage with the mounting cut-outs. Gently shake to confirm it is locked.

How often should I clean the Flush Mount Enclosure?

Clean every three months with a soft cloth and mild detergent. In corrosive environments such as salt spray, clean weekly to prevent tarnishing.

Can I clean the enclosure with a high pressure water hose?

Absolutely not. High pressure water can force moisture into the roof cavity, which may cause damage or electrical hazards. Use only a damp cloth.

What safety precautions apply to the heater and enclosure?

The heater surface becomes very hot during operation. Wait at least 30 minutes after switching off before touching. Keep flammable materials away and supervise children.

What is the warranty period for the Flush Mount Enclosure?

Thermofilm provides a 12-month warranty for New Zealand and Australia, covering defects in materials and workmanship, subject to correct installation and maintenance.

USER MANUAL Elegance THE-R / THE-RA Flush Mount Enclosure Heatstrip

HEATSTRIP®

OPERATION, INSTALLATION AND MAINTENANCE MANUAL

Flush Mount Enclosure for HEATSTRIP Elegance

(THE-R & THE-RA Range)

HEATSTRIP®

Flush Mount Enclosure

March 2023 V2

The Flush Mount Enclosure is an ideal way to neatly install the HEATSTRIP into a ceiling. They are available for all HEATSTRIP Elegance models and are supplied as a one-piece unit suitable for mounting individual heaters. Flush mounting can be used with any building grade ceiling materials.

An ideal mounting height is 2.3m-2.5m, with a maximum ceiling height of 2.7m in a fully enclosed outdoor environment. Maximum mounting heights should be strictly followed, otherwise the performance of the units may be reduced.

The enclosure is manufactured from powder coated steel.

SUITABLE FOR MODEL	PART No	HOLE CUTOUT DIMENSIONS (mm)	OVERALL DIMENSIONS (mm)	WEIGHT (kg)
THE2400R & THE2400RA	THERAC-056	235W x 1385L	290W x 1439 L x 125 D	8
THE3200R & THE3200RA	THERAC-057	235W x 1785L	290 W x 1839 L x 125 D	9

HEATSTRIP®

Flush Mount Enclosure Dimensions

VIEW FROM UNDERNEATH

VIEW FROM TOP

PART No	SUITABLE MODEL	“A” (mm)	“B” (mm)	“C” (mm)
THERAC-056	THE2400R & THE2400RA	1402	1382	1382
THERAC-057	THE3200R & THE3200RA	1800	1782	1782

HEATSTRIP®

Installation Location

The diagrams below and on the following page give the minimum clearances required for the installation of the Flush Mount Enclosure.

It is imperative that all cables, insulation and other materials are kept clear of the back and the sides of the Flush Mount Enclosure. The enclosure has a number of openings for ventilation and air movement into the ceiling space; these openings must not be covered. The enclosure shall, under no circumstances, be covered with insulating material or similar material.

It is recommended to use only the provided holes in the ends of the enclosure for mounting.

Ensure all clearances detailed in the HEATSTRIP ELEGANCE (In-Built Remote * In-Built Remote & App) PRODUCT MANUAL are strictly followed. The diagrams below show the general location constraints.

HEATSTRIP®

Installation Clearance Dimensions

The diagrams below give the minimum clearances installation of the Flush Mount Enclosure.

It is recommended to use only the provided holes in the ends of the enclosure for mounting.

• The minimum distance between the back of the enclosure and any building material is 150mm.
• The minimum distance between the sides of the enclosure and any support structure is 50mm.
• The minimum distance between adjacent enclosures is 200mm.

VIEW FROM BELOW

(Ceiling removed)

HEATSTRIP®

Installation Instructions

Ensure all minimum clearance requirements are met and the materials used are compliant to your local building codes.

Before installing the FME, ensure the site to be fixed is fully prepared with the hole cut the correct size and the mounting points securely in place.

MODEL	“D”DISTANCE FROM ENDD TO BRACKET (mm)
THE2400R &THE2400RA	225
THE3200R &THE3200RA	300

STEP 1: Attach the brackets to the rear of the heater. The dimensions for the spacing of the brackets are listed in the table.

STEP 2: Screw the FME into the battens. NOTE: screws are not included.

STEP 3: If there is no roof access, connect the heater to the power source, ensure the power is OFF.

STEP 4: Lift the heater into the FME ensuring the brackets are to the side of the mounting cut-outs.

STEP 5: Push the heater to the left ensuring the brackets engage in the mounting hole cut-outs. It will then drop in. Gently shake the heater to ensure that it is securely mounted.

HEATSTRIP®

Safety

In operation, this heater is VERY HOT— do not touch any part of the heater while it is turned on. Do not touch any part until 30 minutes after it is turned off.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or intellectual capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure they do not play with the appliance.

Do not allow any cables, furnishings, flammable materials or other items come in contact with any surface of the Flush Mount Enclosure.

If installed in wet areas, the heater switches or controls must be located so that they cannot be touched by persons in the bath or shower.

The Flush Mount Enclosure needs to be installed as per the installation instructions paying special attention to the minimum clearances. The heater needs to be mounted on a rigid bracket or fixing.

See the heater Operations, Installation and Maintenance Manual for the heater specific guidelines.

Maintenance

The Flush Mount Enclosure is made from durable materials, however regular care and maintenance of your product will help prolong its life.

It is recommended that you wipe down your Flush Mount Enclosure. With a soft cloth and mild detergent gently wipe the surfaces of the FME to remove the built up contaminants from the environment. Then with a clean cloth ensure all detergent is removed.

All chemicals in the atmosphere including cigarette smoke, pollution etc. will tarnish the surface of the Flush Mount Enclosure. In this case, additional cleaning and maintenance may be required. The cleaning process at least every three months will reduce the amount of build up and keep it looking as best it can. If the Flush Mount Enclosure is in a corrosive environment eg. salt spray, we recommend that you clean the FME every week.

Before cleaning or inspection activity, the heater must be switched off and cooled down completely. Do not use any abrasive materials or products to clean the Flush Mount Enclosure, this includes solvents, citrus based cleaners or other harsh cleaning products.

When handling the Flush Mount Enclosure, ensure that your hands are clean or that you use clean gloves as grease or dirt can mark the surface of the heater.

Do not use high pressure water to clean Flush Mount Enclosure. It is not recommended to hose down the FME and heater as water may penetrate the roof cavity.

Warranty Terms & Conditions

The below Warranty Terms and Conditions apply for New Zealand and Australia only. For international warranty please refer to international warranty terms and conditions.

Thermofilm warrants to the original owner that the FLUSH MOUNT ENCLOSURE product will be free from defects in materials and workmanship for a period of 12 months from the date of purchase in accordance with the following warranty terms and conditions.

Provision of this warranty is subject to:

• The HEATSTRIP FME product must be installed in accordance with the Installation Instructions and relevant electrical standards and codes.
  • The HEATSTRIP FME product must be maintained and cleaned according to instructions detailed in the Installation Manual.
• There is no warranty expressed or implied with regard to capacity requirements. The selection of the unit or units depends entirely upon the system design and capacities as determined by the purchaser.
  • The customer has not repaired, opened or altered the product in any unauthorised manner.
• This warranty excludes damage to the product or components arising from circumstances outside the control of Thermofilm, including, but not limited to, where the product is not used for intended purpose; where the product has been rectified in any way; incorrect installation; incorrect power supply; damaged caused during delivery; misapplication, misuse, abuse, vandalism, lack of maintenance or accident.
• Thermofilm's obligations under this warranty are limited to repair or replacement at Thermofilm's factory of any components of the product which Thermofilm identifies to its satisfaction to be defective.
• Transportation charges involved in return of the product to the Thermofilm factory (or any other location authorised in writing by Thermofilm) is the sole responsibility of the customer.
• All products are inspected and tested before despatch and are at the risk of the purchaser after the shipment from the Thermofilm factory, if not delivered by Thermofilm to destination.
  • Discolouration of the surface may occur after a period of time, this does not constitute a warrantable event.
• No products or components will be supplied in advance of an examination of the faulty product or components by Thermofilm or an authorized representative of Thermofilm.
• Thermofilm does not participate in any site related costs or labour expenses incidental to replacement of parts, repairing, removing, installing, servicing, transportation or handling of parts to complete products, and assumes no liability on parts repaired or replaced without written authorisation. Thermofilm shall not be liable for any default or delay in performance of its warranty obligations caused by any circumstances beyond its control, including, but not limited to, judicial or government restrictions, strikes, fires, floods, abnormal weather conditions, delayed supply of components.

Should products be determined as damaged on arrival, immediately notify the transport company of the condition and have them noted on the freight documents. If damage is discovered after unpacking, demand immediate inspection by the transportation company and insist that a record of the damage is made on the freight documentation.

The customer warrants using the product in accordance with:

• Any instructions provided to it by Thermofilm from time to time.
- All government and local regulations, including but not limited to all relevant electrical, environmental laws and regulations governing the installation, storage, use, handling and maintenance of the goods.
- All necessary and appropriate precautions and safety measures relating to the installation, storage, use, handling and maintenance of goods.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

All warranty requests for repairs or replacements must be accompanied by a complete “Warranty Claim Form” available from Thermofilm, together with proof of purchase (and where possible, photos of the installation) and the heater returned to the place of purchase.

In the event of a warranty claim, the goods need to be returned to the distributor/retailer for repair/replacement. Contact below: