HWK-N4144TH-MH - Intercom Hikvision - Free user manual and instructions

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Hikvision HWK-N4144TH-MH - Intercom
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Product Type Video Intercom System
Brand Hikvision
Model HWK-N4144TH-MH
Display Type 7-inch TFT LCD touchscreen
Display Resolution 1024 x 600 pixels
Power Supply DC 12V or PoE (Power over Ethernet)
Power Consumption ≤ 10W
Dimensions (WxHxD) 200 x 135 x 25 mm
Weight 0.45 kg
Network Interface 10/100 Mbps Ethernet
Video Compression H.264 / H.265
Audio Features Two-way audio with echo cancellation
Operating Temperature -10°C to +55°C
Mounting Type Wall-mounted
Material Aluminum alloy front panel
Door Lock Control Yes, supports electric lock connection
Mobile App Support Yes, Hik-Connect app
Warranty 2 years
Cleaning Instructions Wipe with a soft dry cloth
Spare Parts Availability Available via Hikvision service centers

Frequently Asked Questions - HWK-N4144TH-MH Hikvision

How do I reset the Hikvision HWK-N4144TH-MH intercom to factory settings?
Press and hold the reset button (usually a small pinhole) for 10 seconds until the device reboots. This restores factory settings.
Can I connect the intercom to my smartphone?
Yes, download the Hik-Connect app and add the device by scanning its QR code or entering the serial number.
What is the recommended installation height?
The outdoor station should be mounted about 1.5 meters above the ground for optimal viewing and access. The indoor monitor can be placed at eye level.
How do I pair the indoor monitor with the outdoor station?
Typically, the devices are pre-paired from the factory. If not, go to the monitor's menu, select "Add Device" or "Pairing" and press the call button on the outdoor station.
Does the intercom support SD card storage?
Yes, the indoor monitor often supports microSD cards for local recording of images and videos.
Can I connect multiple indoor monitors to one outdoor station?
Yes, multiple indoor monitors can be connected to one outdoor station, but the number may depend on the system configuration.
What is the maximum cable distance between the outdoor and indoor units?
The maximum distance for network cable (Cat5e) is 100 meters. For power, keep within the recommended limits.
How do I adjust the volume on the intercom?
Use the volume buttons on the side or adjust the volume in the menu settings during a call.
Is the intercom compatible with electric door locks?
Yes, the device has a built-in relay for electric door lock control. Connect the lock wires to the corresponding terminals.
How do I update the firmware on the HWK-N4144TH-MH?
Check the Hikvision official website for firmware updates. Download the latest version, save it to a USB drive, then insert it into the monitor and follow the update wizard.

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USER MANUAL HWK-N4144TH-MH Hikvision

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Product information

Brand : Hikvision

Model : HWK-N4144TH-MH

Category : Intercom