SAMSUNG Bespoke Jet Ultra VS90F40DMK - Vacuum Cleaner

Bespoke Jet Ultra VS90F40DMK - Vacuum Cleaner SAMSUNG - Free user manual and instructions

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Product Type Cordless Stick Vacuum Cleaner
Brand Samsung
Model Bespoke Jet Ultra VS90F40DMK
Dimensions (approx.) 250 x 220 x 1100 mm (with floor nozzle)
Weight (main body) 2.7 kg
Battery Type Removable Lithium-ion 18V
Battery Capacity 2000 mAh
Charging Time Approx. 3 hours
Runtime Up to 60 min (ECO), 30 min (MEDIUM), 10 min (TURBO)
Dustbin Capacity 0.8 liters
Motor Digital Inverter Motor, 210 W suction power
Suction Pressure Approx. 20000 Pa
Filtration System Multi-layered washable filter with cyclone separation
Operating Modes ECO, MEDIUM, TURBO
Display LED with battery status and mode indicator
Included Accessories Combo nozzle, crevice tool, mini power brush, extension tool
Maintenance Washable dustbin and filter; clean brush roll regularly
Safety Features Battery lock mechanism, overload protection
Spare Parts & Repairability Available filter kit, battery pack, charger and accessory replacements
Warranty Standard Samsung warranty (varies by region)

Frequently Asked Questions - Bespoke Jet Ultra VS90F40DMK SAMSUNG

How do I clean the filter on the Samsung Bespoke Jet Ultra VS90F40DMK?
Turn off the vacuum and remove the dustbin. Take out the filter assembly and tap off loose debris. Rinse the filter under running water until it runs clear, then air dry it completely for at least 24 hours before reinserting. Clean the filter every 1–2 months for optimal performance.
What accessories are included with the VS90F40DMK?
The package typically includes a combo nozzle for floors and carpets, a crevice tool for tight spaces, a mini power brush for upholstery, and an extension tube. Check your manual for the exact list.
How long does the battery last and how do I maintain it?
Runtime depends on the mode: up to 60 minutes in ECO, 30 minutes in MEDIUM, and 10 minutes in TURBO. To extend battery life, avoid fully discharging it regularly, store it in a cool dry place, and use only the original charger.
Can I wash the dustbin and filter with water?
Yes, both the dustbin and the reusable filter are washable. Rinse them with cold water (no detergent), and let everything dry completely for at least 24 hours before putting it back. Never use a wet filter directly.
How do I replace the battery on this cordless vacuum?
Slide the battery release button on the handle to detach the pack. Insert a new Samsung-approved battery until it clicks firmly. Always use compatible parts to ensure safety and performance.
What safety precautions should I follow while using the vacuum?
Do not vacuum liquids, hot ashes, or flammable materials. Keep the charger away from water, and unplug it when not in use. Store the vacuum out of reach of children. The device includes a battery lock and overload protection.
Why is the suction power decreasing?
Check if the dustbin is full, if the filter is clogged, if the brush roll has hair wrapped around it, or if the battery is low. Clean the filter and remove blockages from the nozzle and tube. If the issue persists, contact Samsung support.
How do I empty the dustbin?
First remove the dustbin from the vacuum. Position it over a bin, press the release button at the bottom, and the flap opens. Tap gently to dislodge dust. You can also use a soft brush to clean the inside.
Where can I find spare parts for the Samsung Bespoke Jet Ultra?
Samsung's official parts store or authorized resellers sell the filter kit, battery pack, charger, and accessories. Always verify compatibility with your model number VS90F40DMK.
Can the vacuum be charged without the original charger?
It is strongly recommended to use the original Samsung charger to avoid damaging the battery. Third-party chargers may not meet safety standards and could nullify the warranty. Use only the supplied adapter for safe charging.

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Download the instructions for your Vacuum Cleaner in PDF format for free! Find your manual Bespoke Jet Ultra VS90F40DMK - SAMSUNG and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. Bespoke Jet Ultra VS90F40DMK by SAMSUNG.

USER MANUAL Bespoke Jet Ultra VS90F40DMK SAMSUNG

  • Before operating this unit, please read the instructions carefully.
  • For indoor use only

Safety information 3

Important safety symbols 3

State of California Proposition 65 Warning 4

General 4

Regulatory Notice 6

Vacuum cleaner 8

Maintenance 10

Clean Station 11

Battery 13

Preparation 15

Accessories 15

Parts overview 16

Operation 17

Installing the Clean Station 17

Using the Clean Station 17

Charging the battery 21

Inserting the battery 21

Ejecting the battery 21

Charging the additional battery 22

How to use the batteries optimally 22

Using the buttons and display 23

Using the Accessory Cradle 25

Using the accessories 26

Maintenance 28

Cleaning the Clean Station 28

Cleaning the vacuum cleaner 29

Appendix 36

SmartThings app 36

Notes and cautions 41

Troubleshooting 47

Product specification 52

Warranty 54

Warranty 54

Warranty (CANADA) 56

Warranty (CANADA) 56

Safetyinformation

- Congratulations on your new Samsung appliances. This manual contains important information on the installation, use, and care of your appliances. Read this manual thoroughly before using the appliances to ensure that you know how to safely and efficiently operate the features and functions that your new appliances offers.

Important safety symbols

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

Read the instructions

After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance.

NOTE

Supplementary information that may be useful.

StateofCaliforniaProposition65Warning

WARNING

Cancer and Reproductive Harm - www.P65Warnings.ca.gov.

SAMSUNG Bespoke Jet Ultra VS90F40DMK - WARNING - 1

For battery recycling go to call2recycle.org orcall1-800-822-8837

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

General

  1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  2. For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.

Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

  1. For use in UK: If your appliance is fitted with a nonrewireable BS 1363 plug it must not be used unless an appropriately rated (ASTA approved to BS 1362) fuse is fitted in the carrier contained in the plug.
  2. Children should be supervised to ensure that they do not play with the appliance.
  3. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  4. Failure to meet these requirements could cause damage to the internal parts of the vacuum and void your warranty.
  5. Do not allow the vacuum cleaner to run unattended at any time.
  6. This product is intended for household use only. (Do not use this product for other than its intended purposes.)
  7. Do not allow children to ride on or play with the product. An injury or product damage may occur.

RegulatoryNotice

1.FCCNotice

WARNING

  • Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
    • This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions:

  • This device may not cause harmful interference, and

  • This device must accept any interference received including interference that cause undesired operation.

- For product available in the USA/Canada market, only channel 1 \~ 11 can be operated. Selection of other channels is not possible.

FCCSTATEMENT:

  • This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna

  • Increase the separation between the equipment and receiver
  • Connect the equipment into an outlet on a different circuit from that to which the receiver is connected
  • Consult the dealer or an experienced radio/TV technician for help.

FCCRADIATIONEXPOSURESTATEMENT:

- This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.

2.ICNotice

  • The term "IC" before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
    • This Class B digital apparatus complies with Canadian ICES-003.
  • Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
  • For product available in the USA/Canada market, only channel 1 \~ 11 can be operated. Selection of other channels is not possible.

ICRADIATIONEXPOSURESTATEMENT:

- This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.

OpenSourceLicenseNotice

- This device uses open source software. Open Source Licenses are available on the product menu.

- Tap "Settings > Network > Software Update > Legal Information" on the device for more details.

Vacuumcleaner

  • When assembling the vacuum, be careful not to catch your fingers or hands in the movement fold of the handle.
  • Do not use the vacuum cleaner on a wet rug or floor.
  • Do not use the product at the following places.

  • In a place where a burning candle or a desk lamp is placed on the floor.

  • In a place where heaters are turned on or unextinguished embers exist in an unattended fireplace or an ashtray etc.
  • In a place where there are combustible materials such as oil paint, paint thinner, mothproofing substances, gasoline, alcohol, thinner, ashtrays with unextinguished cigarettes, etc.

- In a closed place filled with explosive or toxic vapor.

- Do not pick up the following things. Abnormal operation or product damage may occur.

  • A match or unextinguished ashes or cigarettes
    -Hardorsharpobjects

- Toxic materials (chlorine bleach, ammonia, drain cleaner etc.)

  • Liquid such as water or beverage or pet's waste
    -Chalkpowder

- If there is a gas leak or combustible spray such as a dust remover is used, do not touch the power outlet and open the window for ventilation.

-Anexplosionorfiremayoccur.

- If the product makes a strange sound or emits a smell or smoke, turn off the product immediately, and then contact a Samsung service center.

–Electricshockorfiremayoccur.

  • When using the vacuum cleaner, be careful not to hurt yourself on the moving or spinning parts.
  • Keep your body parts (Hair, hands, etc.) from the spin brush or the spin disk.
  • When cleaning the wall or ceiling, you should use both hands.
  • If you clean with one hand, you can damage your wrist or drop the vacuum and cause an injury or damage the vacuum.
  • Do not use the vacuum cleaner on objects that can be easily scratched (monitors, stainless steel appliances, etc.).
  • Sometimes the wheel of a brush can scratch the floor. Before using the vacuum cleaner, check the wheels of the brush.
  • If there is foreign matter on the wheel of the brush which cannot be removed easily, contact a Samsung service center.
  • When the spin brush inside a brush is working, do not touch the brush.
  • Otherwise, your hand can be caught and it may cause an injury.
  • Do not use the vacuum cleaner in direct sunlight or high heat.
  • If excessive force is applied to an accessory with motor or foreign matter is caught in the spin brush (or spin disk), the accessory may stop working to protect the motor or the product. Turn the vacuum cleaner off, remove the foreign matter, and then turn it back on.
  • Static electricity may occur depending on the humidity, temperature, or floor material, etc. in your home. If it happens repeatedly, contact a Samsung service center.
  • Do not use the brush or tools in one spot for a long time because the floor may get damaged depending on its material.

  • Do not use Pet Tool + in a small area for a long time and do not let Pet Tool + keep spinning in one place.

  • Damage may occur if used on sensitive materials
  • Do not use Combination Tool on hard materials such as leather or wood while bristles are not extended.

Maintenance

  • While using or after using the vacuum cleaner, you should lay the vacuum cleaner down or place it on the Clean Station to store.
  • The product may fall and an injury and severe product damage occur. In addition, you may not be compensated for the damage.
  • Do not store the vacuum cleaner inside a car.
  • Before removing foreign matter inside the product, turn off the product first.
  • If the product is on while you are removing the foreign matter, you can hurt yourself or damage the product.
  • When cleaning the exterior of the product, turn off the product first and then wipe it with a dry towel. Do not spray water directly onto the product or wipe it with volatile materials such as benzene, thinner, or alcohol.
  • If water gets into the product and an error occurs, turn off the product and contact a Samsung service center.
  • When cleaning the washable parts, do not use alkaline detergent, acid, industrial detergent, air freshener, acetic acid, etc.
  • Product damage such as plastic breakage, deformation, discoloration, printing deterioration, etc. may occur.
WashablePartsDustbin,WashableMicroFilter,FineDustFilter,MetalMeshGrille Filter, dry cloth
Non-washableparts Premotor Filterand Fine Dust Filter of the Clean Station
Acceptable detergentNeutralDishwashingdetergent
Prohibited detergentAlkaline Lox, mold cleaner, etc.
Acid Paraffin oil, an emulsifier, etc.
Industrial cleanersNV-I, PB-I, Opti, alcohol, acetone, benzene, thinner, etc.
Airfreshener Jet spray air fresheners (coffee flavor, herb, etc.)
OilsAnimaloils,vegetableoils
Etc. Edible acetic acid, vinegar, glacial acetic acid, etc.
  • Storing the product in sunlight for long hours may cause parts of the product to deform or discolor. Therefore, store the product in the shade.
  • After cleaning the dustbin, Metal Mesh Grille Filter, or Washable Micro Filter with water, dry them in the shade.

- When heat is applied, part deformation may occur.

Clean Station

  • Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces.
  • Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
  • Do not pull the power cord and do not touch the power plug with wet hands.

– Electric shock or fire may occur.

- Do not use extension cords or outlets with inadequately rated current.

  • If there is dust, water, etc. on a pin or contact point of the power plug pin, wipe them carefully.
  • Abnormal operation or electric shock may occur.
  • Do not use a damaged power plug, power cord, or loose power outlet.
  • Electricshockorfiremayoccur.
  • UnplugtheCleanStationfromtheoutletbeforeservicing.
  • Do not expose the Clean Station to high temperatures or allow moisture or humidity of any kind to come into contact with the Clean Station.
  • Do not plug the Clean Station into a power source with the incorrect voltage. Do not plug the Clean Station into a multi-plug outlet or power strip.
    –Electricshockorfiremayoccur.
  • If the power cord is damaged, have a Samsung authorized service center replace the power cord with a new power cord.
    –Electricshockorfiremayoccur.
  • Make sure that the charging terminals of the vacuum cleaner and the Clean Station do not come into contact with a conductor such as a bracelet, watch, metal rod, nail, etc.
    – Product malfunction or electric shock may occur.
  • As the Clean Station is designed for the use of Samsung Jet cordless vacuum cleaner only, do not use the Clean Station for other electronic appliances and other purposes.
  • Severe damage to the Clean Station or fire may occur.
  • Do not allow children to cling to or push the Clean Station.
    – Personal injury, product and floor damage may occur.
  • Do not charge the product near a window, heater, toilet, bathroom, etc.

  • Do not attempt to open the Clean Station. Repairs should be only carried out by a qualified Samsung service center.

  • Injury or product malfunction from incorrect installation of the Clean Station may not be compensated.
  • Do not bend the power cord with excessive force or put heavy objects on the power cord.
    –Electricshockorfiremayoccur.
  • Before unplugging or plugging in the Clean Station, turn off the vacuum cleaner and make sure that the pins of the power plug do not come into contact with your hands.
  • Fire or electric shock may occur.

Battery

  • Do not mutilate or incinerate batteries as they will explode at high temperatures.
  • Do not drop or strike the battery or subject it to a sudden shock.
  • Do not disassemble the battery and make sure that you do not create a short circuit across the plus (+) and minus (-) terminals.
  • As the battery is manufactured only for this product, do not use the battery for other electronic appliances or other purposes.
  • When you purchase a new battery, make sure to check the model name (VCA-SBTC97, VCA-SBTC97S, VCA-SBTD95) and the genuine SAMSUNG logo.

- Contact your nearest Samsung Electronics retailer or Samsung service center to purchase any consumable accessories.

  • Leaks from battery cells can occur under extreme usage or temperature conditions. If the liquid gets on your skin, wash the affected area quickly with water. If the liquid gets into your eyes, flush them immediately with clean water for a minimum of 10 minutes. Seek medical attention.
  • When attaching the battery to the vacuum cleaner, insert it until you hear a click. This assures that the battery is firmly attached.
  • Otherwise, the battery may fall and could cause product damage or injury.
  • If you are not going to use the vacuum cleaner for a long period of time or you are going to be away from home for a long period of time, unplug the Clean Station, and then detach the battery from the vacuum cleaner. When the battery is not being charged and not being used, it will slowly discharge.
  • To protect the motor and the battery, the product may not operate when the temperature is lower than 5 °C or higher than 45 °C.
  • Dispose of the dead battery in compliance with the local regulations.

Correctdisposalofbatteriesinthisproduct

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Correctdisposalofbatteriesinthisproduct - 1

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.

WARNING

To remove the battery contact an authorised service centre. To obtain battery removal instructions pleasevisitsamsung.com/global/ecodesign_energy You must not remove (or attempt to remove) the battery incorporated in this product on your own. FOR YOUR OWN SAFETY, DO NOT ATTEMPT TO REMOVE THE BATTERY ON YOUR OWN OR DISPOSE OF IT IN FIRE. DO NOT DISASSEMBLE, CRUSH OR PUNCTURE THE BATTERY

Batteries, after use, should not be thrown in regular trash.

To avoid risks to human health and the environment, perform environmentally appropriate disposal in a Samsung AuthorizedService.

Accessories

The accessories with the '*' mark may differ depending on the models.

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 1

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 2

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 3

TelescopicpipePetTool+CombinationTool

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 4

Illustration of two square mechanical components with circular holes and mounting holes (no text or symbols)

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 6

Extension Crevice Tool

Dust bags (1 installed, 2 extra)

User manual

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 7

Line drawing of a cylindrical device with a base and a small protrusion, no text or symbols present.

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 9

*FlexibleTool

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 10

*AccessoryCradleCleanStation*Batterycharger

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 11

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 12

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 13

*ActiveDualBrush*SlimLEDBrush+*Batterycradle

Three abstract diagrams: a pen-like object, a package with a lid, and four circular objects (no text or symbols)

Three abstract geometric shapes: a circular grid pattern, a solid circle, and a separate circular ring (no text or symbols)

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Accessories - 16

* Spray Spinning Sweeper / Watertank/Reusablewetpads

*Disposablewetpads/Attachablepad

*Battery

*Optional

  • The Spray Spinning Sweeper includes reusable wet pads and disposable wet pads.
  • The number of dust bags may differ depending on the model.

Partsoverview

Technical diagram of a vacuum cleaner with numbered parts and labeled parts, including internal components and status indicators.

01 Power( )Button
02 Suctionpowercontrolbuttons
03 WashableMicroFilter
04 MetalMeshGrilleFilter
05 Display
06 Dustbinreleasebutton
07 FineDustFilter
08 Dustbin
09 Adjustablepipe
10 Handle
11 Batterylevelindicator

12 Batteryreleasebutton
13 Pipereleasebutton
14 Pipelengthadjustmentbutton
15 Brushreleasebutton
16 DustbinLidReleasebutton
17 Dustbinjoint
18 CleanStationSTART/STOPbutton
19 Dustbag
20 CleanStationfrontcover
21 AutoEmptybutton/Wi-Fibutton
22 CleanStationPremotorFilter
23 CleanStationFineDustFilter
24 Powercord

BOTE

The wave pattern on the exterior of the product is a natural appearance due to the use of pearl plastic materials and its pearl distribution. In addition, the shining pearl used in the material gives an excellent gloss coating, no extra coating necessary.

SAMSUNG Bespoke Jet Ultra VS90F40DMK - BOTE - 1

For detailed information, please refer to the QR code.

InstallingtheCleanStation

Technical line drawing of a cylindrical device with an attached power outlet and a close-up inset showing internal components (no text or symbols)

Technical line drawing of a mechanical device with a circular component and a cylindrical component inserted into a base (no text or symbols)

  • Run the power cord of the Clean Station along the round groove at the bottom.
  • Make sure the power cord is correctly placed so that the Clean Station stands without tilting.
    • Before plugging in the Clean Station, arrange the power cord neatly.
  • When plugging in the Clean Station, the START/STOP button turns blue for 5 seconds and goes off.

UsingtheCleanStation

START/STOP button
/STOP button

SAMSUNG Bespoke Jet Ultra VS90F40DMK - UsingtheCleanStation - 2

Technical line drawing of a cylindrical mechanical device with a base mount and handle, showing no text or symbols.

- The vacuum cleaner's dustbin will be emptied automatically when you put the vacuum cleaner on the Clean Station.

The Auto Empty function is enabled as a default setting.

- You can press the START/STOP button to start or stop the emptying process at a desired time.

- If the vacuum cleaner is placed back on the Clean Station within a minute from it was taken off from the Clean Station, the Auto Empty function will not operate even if the function is enabled.

Auto dustbin lid closer

TE

- If clumps of dust, hair, threads, etc. wound around the Metal Mesh Grille Filter and prevent the dustbin from emptying, repeatedly press the START/STOP button on the Clean Station until the dustbin is empty.

-Cleanthedustbinifyoufindanyforeign matters after emptying it. (Refer to the 'Dustbin/Washable Micro Filter' section.)

- If the autodust bin lid closer is stained with coffee, drinks, or other sticky or viscous substances, wipe it with a wet tissue.

- Properly place the vacuum cleaner on the Clean Station.

- If not, the vacuum cleaner may not be charged and the Auto Empty function may not work.

- If the dustbin cannot be opened, the START/STOP button turns red.

Auto Empty Wi-Fi Auto Empty

- IftheAutoEmptyfunctionisenabled,theAuto Empty LED indicator turns white.

- Press the Auto Empty button to enable and disable the function.

- Foroptimalperformance, were recommend enabling the Auto Empty function.

-TheAutoEmptyfunctioncanaffectthe performance of the Metal Mesh Grille Filter and the self-diagnosis.

TE

- Afteremptyingthedustbin,theself-diagnosis process starts for optimal performance. Wait for the self-diagnosis process to complete before using the vacuum cleaner again.

- After the self-diagnosis, diagnostic results and a user guide is provided for the optimized use of the vacuum cleaner.

- You can start the self-diagnosis process on the SmartThings app, or by simultaneously pressing the + and - buttons.

- The initial default suction power mode is 'AI'. The self-diagnosis function turns off if you change the default suction power to a different mode in the SmartThings app. However, if you have used the vacuum cleaner in the 'AI' suction power mode for more than 5 minutes, the self-diagnosis function starts when you put the vacuum cleaner on the clean station even if the default suction power mode is not 'AI' in the SmartThings app.

Setting and canceling the network connection

- Refer to the 'SmartThings app' section for network connection settings. To cancel the network connection after entering the AP mode, press and hold the Auto Empty button for 5 seconds.

Resettingthenetworkconnection

- If the network connection continues to fail, press and hold the Auto Empty button for 5 seconds to enter AP mode. Then, press and hold the Auto Empty button for at least 10 seconds to reset the network connection settings. - TheAPmodewillbecanceled.

Allowingorblockingthenetworkconnection

- To allow or block Wi-Fi, press and hold the Auto Empty button for at least 15 seconds until the Auto Empty LED and Wi-Fi LED blink simultaneously.

Factoryreset

- We recommend performing a factory reset to protect your privacy data if you are going sell this product as a used good. Press and hold the Auto Empty button for 5 seconds to enter AP mode. Then, press and hold the Auto Empty button for at least 15 seconds.

- The AP mode will be canceled and the network setting will reset.

Chargingthebattery

  • When the battery level indicator turns red or the 'Low battery' message appears on the display, charge the battery.
    • You cannot use the vacuum cleaner while charging.
    • Make sure the back of the battery is correctly placed onto the vacuum charging part.
  • Check that the battery level indicator is displayed while charging.
  • When charging starts, the battery level indicator turns on (red, orange, or yellow depending on charging progress), it rises gradually, and changes to green when the charging is complete.

Insertingthebattery

'Click'

Push the battery to the end until you hear it click.

Ejectingthebattery

Diagram of a handheld device with an inset showing a close-up of its internal components (no text or symbols present)

Press the battery release button at the rear of the handle to eject the battery.

CAUTION

  • Before ejecting the battery, the vacuum cleaner must be turned off.
  • The vacuum cleaner may malfunction if you eject the battery forcibly from the operating vacuum cleaner.
  • Be careful not to drop the battery. You may injure yourself or damage the battery.

Charging the additional battery

Battery level indicator

Charge the additional battery on the battery cradle.

• Firmly push the battery onto the battery cradle.
- Battery level indicator turns on and changes color to red, orange, and yellow as the battery charges. The battery level indicator will turn green when the battery is fully charged.

Howtousethebatteriesoptimally

Battery level indicator Blink 30 times Battery level indicator Blink 5 times

• To use the batteries longer, use the vacuum cleaner with the lower suction power setting.
• We recommend alternating the use of battery with an additional battery.
- If the additional battery is fully charged and will not be used for an extended period of time, we recommend removing the additional battery from the battery charger and storing it at room temperature.
- The vacuum cleaner has a battery protection mode, which can suddenly stop the operating vacuum cleaner when it detects a danger to battery use.
- If the battery level indicator blinks red for 30 times, you must wait for 30 seconds before you can use the vacuum cleaner again.
- If the battery level indicator blinks red for 5 times, the battery is no longer usable. Please replace the battery with a new one.

Usingthebuttonsanddisplay

01 02 03

01 Display

- Displays the current mode ('MIN, AI, MID, MAX, JET, or WET') or the alert message.

02 Power ( ⏻ )

  • Press this button to turn on or off the vacuum cleaner.
  • When you turn on the power, the vacuum cleaner starts in the 'MID' mode.
    If you assemble the Spray Spinning Sweeper, the vacuum cleaner starts in the 'WET' mode.
    If you assemble the Active Dual Brush or Slim LED Brush+, the vacuum cleaner starts in the 'AI' mode.

03 Suction power control (+ / -)

  • You can change the suction power mode ('MIN, AI, MID, MAX, or JET').
  • In the 'AI' mode, the vacuum cleaner automatically adjusts the suction power and brush rotation speed according to the surrounding environment for optimized performance. The vacuum cleaner proceeds the optimization process for 1 \~ 2 seconds when it detects changes in the floor.
  • In the 'WET' mode, press the + button to spray water once or press and hold the + button to spray water for up to 2 seconds.
    While the vacuum cleaner is on the Clean Station, press and hold the + button for 5 seconds to enable or disable the Energy Saving mode. Press and hold the Auto Empty button on the Clean Station for 15 seconds to turn off the Wi-Fi and save extra energy.

BOTE

  • The 'AI' mode is only available if the Active Dual Brush or Slim LED Brush+ is assembled.
  • The 'AI' mode may not work well on some floor environments (floors with thin rugs and some yoga mats with grooves, etc.).
  • The automatic brush rotation speed adjustment in the 'AI' mode is only available when the Active Dual Brush is attached.
  • Only the + button works when the vacuum cleaner is in the 'WET' mode.
  • You cannot enter the language settings when the vacuum cleaner is in the 'WET' mode.
    • The Energy Saving mode is automatically disabled if you use the vacuum cleaner.
  • The brush may cling to the floor or does not turn properly depending on the floor material (a carpet, a mat, bedding, etc.). If such a problem occurs, change the suction power mode to 'MIN or MID'.

Selectingthelanguage

  1. Press and hold the + button for 3 seconds to enter or exit the language setting.

  2. Press the + or - button to select a language.

Alertmessagesandwhattodo

The vacuum cleaner displays alert messages for user to inspect certain parts or clean certain parts such as a filter. Also, its self-diagnosis feature provides a guide that helps you maintain its best performance.

MessageWhat to do
Object stuck in brush/toolCheck if the foreign matters are stuck in the brush or tool.
CheckifcloggedCheck if the brush, pipe, Washable Micro Filter or Fine Dust Filter is cloggedwithforeignmatter.
Filternotinserted Check if theWashable Micro Filter is properly assembled.
CleanMicrofilterAlerts and recommends the user to regularly check and wash the Washable Micro Filter. (Refer to the 'Cleaning the vacuum cleaner' section.)
UsecompatiblebatteryCheck the model name of the battery and make sure it is compatible. (VCA-SBTC97,VCA-SBTC97S,VCA-SBTD95)
Closethedustbin Check the dustbin and close it if it is open.
Dust bag of Clean Station is full.ReplaceitReplace the dust bag in the Clean Station with a new dust bag.
Connect floor brush to run diagnosisAttach the Slim LED Brush+ or Active Dual Brush .

Self-diagnosis messages and what to do

MessageWhat to do
CheckmicrofilterordustbinCheck if the dustbin is open. If the Washable Micro Filter and the dustbin is contaminated, empty the dustbin and wash them with water.
Check if brush or pipe is cloggedCheck if the brush or pipe is clogged and clean them according to the instructions on the ‘Cleaning the vacuum cleaner’section.
Check debris inside the spin brushCheck if foreign matters are tangled to the spin brush and clean it according to the instructions on the ‘Cleaning the vacuum cleaner’ section.

UsingtheAccessoryCradle

'Click' 1 2 3 4 'Click'

Simple line drawing of a mechanical component with no text or symbols

3 or

Two technical line drawings of mechanical components, one showing a cylindrical part and the other a flanged base (no text or symbols)

Mechanical assembly diagram showing a robotic arm mounted on a base with no visible text or symbols

[AccessoryCradle]

  • To detach the accessories, press the release button on the back of each accessory.
  • Dust that remains in the accessory may fall when you detach it from the vacuum cleaner. When you finish using the vacuum cleaner, shorten the Telescopic Pipe and operate the vacuum cleaner in the 'MAX' mode for more than 10 seconds.
  • Make sure to remove any wet pads from the Spray Spinning Sweeper before attaching it to the Accessory Cradle.
  • When attaching accessories to 1 and 2, push them until they make a clicking sound.

Usingtheaccessories

Detachingtheaccessories

Diagram showing two mechanical components with downward arrows indicating assembly or movement (no text or symbols)

  • To detach the accessories, press the release button on the back of each accessory.
  • Before detaching the accessories, operate the vacuum cleaner in the 'MAX' mode for 10 seconds to prevent any foreign matter remains inside the accessory.

CombinationTool

'Click' 1 2

Use to remove dust from curtains, furniture, sofas, etc.

ExtensionCreviceTool

'Click' 1 2

Use to remove dust in grooves of window frames, narrow gaps, corners, etc.

FlexibleTool

Illustration of a person's foot stepping on a pedal, showing finger movement and rotation (no text or symbols)

Use to clean hard to reach places such as upper or rear parts of furniture or ceilings.

NOTE

You can connect the Combination Tool or the ExtensionCreviceTooltousewiththeFlexibleTool.

SpraySpinningSweeper

Reusable wet pad Spin disk Velcro

Disposable wet pad Attachable pad

Attaching
SAMSUNG Bespoke Jet Ultra VS90F40DMK - SpraySpinningSweeper - 3

SAMSUNG Bespoke Jet Ultra VS90F40DMK - SpraySpinningSweeper - 4

Detaching
SAMSUNG Bespoke Jet Ultra VS90F40DMK - SpraySpinningSweeper - 5

After use
SAMSUNG Bespoke Jet Ultra VS90F40DMK - SpraySpinningSweeper - 6

Adjusting the pipelength

Diagram of a pen with directional arrows indicating movement or force (no text or symbols present)

Use to clean a wooden or linoleum floor with a wet pad.

- The Spray Spinning Sweeper does not have a dust suction function.

Using the reusable wet pad

- When attaching the wet pad, make sure the pad is in the center of the spin disk.

Using the disposable wet pad

- Attach the disposable wet pad to the front side (Velcro side) of the attachable pad on the spin disk.

-If you used disposable wet pad without the attachable pad, cleaning performance can be degraded.

• Afterusingthedisposablewetpad,discardthe pad.

Detaching or attaching the water tank

- Press the lower part of the water tank to detach.

- Whenattachingthewatertank,insertthefront end first.

TE

- Donotusegroundwaterorpollutedwater.

- When using the Spray Spinning Sweeper for the first time, the air in the internal pump and the tube may cause a delay in spraying water. Press the + button repeatedly.

Press the pipe length adjustment button to lengthen or shorten the Telescopic Pipe.

CleaningtheCleanStation

Replacingthedustbag

If the START/STOP button on the Clean Station turns red, check if the dust bag is full. If the dust bag is not full, check if the vacuum cleaner's dustbin, pipe, or brush is clogged.

Technical line drawing of a mechanical component with no visible text or symbols

Diagram showing a flame inside a cylindrical container with an arrow indicating direction (no text or symbols)

Hand holding a small object with an arrow pointing to it, next to a cylindrical object (no text or symbols visible)

PULL 4

Diagram of a device with a labeled tray and handle, no readable text or symbols present

6 FALL

  • You must dispose of the used dust bag in the trash. (Not re-usable)
  • During periods of high temperature and humidity, it is recommended to replace the dust bag every one to two months.
    Household bugs and larvae can be suctioned into the dust bag and possibly multiply in time. When it happens, wipe with a wet tissue and replace the dust bag with a new one.

CleaningthePremotorFilter

Illustration showing a food preparation step: adding granular material into a blender and dropping into a trash bin (no text or symbols)

Use the handle to lift the filter off and shake over a bin to remove dust.

CleaningtheFineDustFilter

Illustration showing three steps of a cleaning or pouring process: pouring liquid into a container, adding a valve, and pouring into a granular container (no text or symbols present)

Shake the Fine Dust Filter over a bin to remove dust.

Cleaningthevacuumcleaner

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Cleaningthevacuumcleaner - 1

For detailed information, please refer to the QR code.

Dustbin/WashableMicroFilter

Diagram of a mechanical device with a magnified inset showing a component (no text or symbols)

2 A

Illustration of hands assembling a cylindrical container with an upward arrow (no text or symbols)

4

Technical line drawing of a mechanical connector or fitting (no text or symbols)

6 24H

7 'Click'

Diagram of a mechanical component with a downward arrow indicating force or direction (no text or symbols)

9 1 2 'Click'

CAUTION

  • Do not unscrew the screw (A) and never get it to loosen.
  • After cleaning the dustbin and Washable Micro Filter with water, dry them completely in the shade for more than 24 hours before use.

- When heat is applied, part deformation may occur.

- If the filter is not dried completely before being used, it can cause an odor.

- If the dustbin or the filter is clogged, the vacuum cleaner may stop its operation due to the overheating prevention device of the motor.

- Clean the dustbin or the filters and then operate the vacuum cleaner again.

- When cleaning the dustbin and Washable Micro Filter, be careful not to press the dustbin lid release button.

FineDustFilter

Make sure to turn off the product before cleaning the filter.

SAMSUNG Bespoke Jet Ultra VS90F40DMK - FineDustFilter - 1

  • Disassemble the Fine Dust Filter and remove the dust. Then, reassemble the Fine Dust Filter.
  • Turn the Fine Dust Filter toward the unlock icon to disassemble it and toward the lock icon to reassemble it.

TE

- Tools required for assembling and disassembling: Flat-head screwdriver.

CAUTION

- For best performance, regularly remove the dust in the Fine Dust Filter and clean it with water once a month.

  • After cleaning the filter with water, dry it completely for more than 24 hours in the shade before use. Using the filter without sufficiently drying it may cause odors.
  • If the smell does not go away after several cleanings, replace the filter.
  • Applyingheatcancausedeformation.

  • Be careful not to injure your hands or other body parts when using the tool.

  • Foryoursafety, wearglovesbeforedisassembling.
  • You may damage the product if you use tools that are wider or thicker than the gaps allowed for disassembly.
  • Be careful not to tighten the screws with excessive force, as this can damage the product.
  • Be careful not to damage the rubber cover.
  • Keep the detached control panel out of the reach of children.
  • Do not allow water to come into contact with the detached control panel.
  • Do not clean the detached control panel with a wet tissue or water.
  • Be careful not to drop the detached control panel or subject it to an impact which may damaging it.

ActiveDualBrush

SAMSUNG Bespoke Jet Ultra VS90F40DMK - ActiveDualBrush - 1

If the foreign matter is not removed, use scissors to remove it.

CAUTION

  • If a cloth or other foreign matter gets tangled with the spin brush, the spin brush will stop working to protect the brush motor. After cleaning the brush, turn the power off and then on again.
    • If the brush does not work after cleaning, turn the power off and then on again.
  • When cleaning the brush, be careful not to catch your fingers in the folding parts of the brush.

SlimLEDBrush+

1
2 1

2
Diagram showing a hand holding a cylindrical object with labeled parts 1, 2, and 3, indicating a step in a process.

3
Diagram showing a welding torch with a magnified inset highlighting a specific part labeled '吗' (meaning 'do')

4
Technical line drawing of a mechanical component with dashed oval highlighting a section (no text or symbols)

5
'Click'

CAUTION

  • Donotcleanthebrushwithwater.
  • When foreign matter remains on the brush, remove it with a wet tissue or a dry cloth.

TE

  • If the spin brush does not work after cleaning the Slim LED Brush+, the overheating prevention device of the motor may have been enabled. Wait 30 minutes or more to cool the motor before operating it again.
  • When removing residual debris with a wet tissue, rub the spin brush gently to avoid compressing it.
  • To prevent the bristles on the spin brush from being compressed and causing unwanted vibration, dry the spin brush vertically on the floor.
    • Properlyinsertthespinbrushtoitsslot.

SlimLEDBrush+rollerwheels

Rear roller wheel Front roller wheel

Use a small screwdriver to disassemble the front and rear roller wheels.

BOTE

Tools required for disassembly. Flat head screwdriver (3 mm or less in width), Phillips screwdriver, prying tool.

CAUTION

  • Foryoursafety,wearglovesbefore disassembling.
  • You may damage the product if you use tools that are wider or thicker than the gaps allowed for disassembly.
  • Keep the detached front and rear roller wheels out of children's reach. Beware of detached front and rear roller wheels as they can be a choking hazard.
  • Be careful not to injure your hands or other body parts when using the tool.

Fronrtrollerwheel

Diagram illustrating four steps of a mechanical assembly or repair process, labeled 1 to 4 with numbered annotations.

  • Disassemble the front roller wheels and remove the tangled foreign matter. Then, reassemble the wheels.
  • Align the line marked on the wheel to the line on the body of the brush, and then insert it back into its place.

Rearrollerwheel

SAMSUNG Bespoke Jet Ultra VS90F40DMK - Rearrollerwheel - 1

  • Lift the release lever to detach the rear roller wheel.
  • Detach the rear roller wheel and remove the tangled foreign matter. Then, reassemble the wheel.
  • Insert the rear roller wheel into its place, and then press the release lever until you hear a click.

CAUTION

Be careful not to damage the release lever with a screwdriver. There is a chance of damaging the release lever if you apply excessive force to lift the release lever or twist the screwdriver while it is inserted into the gap.

SpraySpinningSweeper

Diagram illustrating the step-by-step procedure of a tire rolling operation, showing steps from tire rolling to surface treatment.

PetTool+

Diagram showing a medical or laboratory procedure with labeled parts, likely for surgical or diagnostic purposes.

ExtensionCreviceTool/TelescopicPipe

Two identical line drawings of a tool with a pointed tip and a base, emitting powder from a small container (no text or symbols)

NOTE

If the spin disk does not work after cleaning the Spray Spinning Sweeper, the overheating prevention device of the motor may have been enabled. Wait 30 minutes or more to cool the motor and operate again.

Cut the tangled hair or fur with scissors, and then use a vacuum cleaner to suck up the pieces.

Insert a long thin stick and rotate several times to clean the Extension Crevice Tool or the Telescopic Pipe.

SmartThingsapp

The SmartThings app is only compatible with models that have a Wi-Fi function. If you do not have a Wi-Fi router, you cannot use the SmartThingsapp.

STEP 1 Settingupthewirelessrouter

  • Please refer to your wireless router's user manual for how to set it.
  • This vacuum cleaner supports only 2.4 GHz Wi-Fi.
  • This vacuum cleaner supports IEEE 802.11b/g/n and Soft-AP.
  • IEEE802.11nisrecommended.
  • This vacuum cleanersupportsonlyDHCP (Dynamic Host Configuration Protocol). Please make sure that the DHCP server option is activated on your wireless router.
  • ThevacuumcleanersupportstheWEP-OPEN, WPA-PSK/TKIP, and WPA2-PSK/AES for the authentication and encryption protocols.
  • WPA2-PSK/AESisrecommended.
  • Confirm that your router has a unique SSID and password.
  • The quality of your wireless network connection may be influenced by the surrounding wireless environment.
  • If your Internet service provider has permanently registered the MAC address (a unique identification number) of your PC or modem, your vacuum cleaner may not be able to connect to the Internet. Ask your Internet service provider about the procedure to connect an apparatus other than a PC to the Internet.
  • If your Internet service provider requires your ID or password to connect to the Internet, your vacuum cleaner may not be able to connect. If this is the case, you must enter your ID or password when connecting to the Internet.
  • The vacuum cleaner may not be able to connect to the Internet because of the firewall setting of your network. Contact your Internet service provider to resolve these issues.

  • Some wireless routers may transmit an abnormal Domain Name Server (DNS) address even if the Internet is not connected. If this occurs, contact the manufacturer of your wireless router and your Internet service provider.

  • If you still cannot connect to the Internet even after trying the procedure provided by your Internet service provider, please contact an authorized Samsung service center.
  • If your router is not a Wi-Fi certified product, the vacuum cleaner may not be able to connect to the Internet.

STEP 2 DownloadingtheSmartThingsapp

- DownloadandinstalltheSmartThingsApp from the markets (Google Play Store, Apple App Store, or Samsung Galaxy Store). To find the app, use the keyword "SmartThings".

TE

  • TheSmartThingsappisincompatiblewith some tablets and mobile devices.
  • [Android] 8.0 or later (at least 3 GB of RAM) is recommended.
  • Some iPads and some mobile devices may not be supported.
  • [iOS]14.0orlaterissupported.
  • Visit Play Store or App Store to see if your mobile device is compatible with the SmartThings app.
  • The supporting software version of the SmartThings app is subject to change according to the OS supporting policy the manufacturer provides. In addition, as for the SmartThings app or the functions that the app supports, the new application update policy on the existing OS version can be suspended due to usability or security reasons.
  • The SmartThings app is subject to change without notice to improve usability or performance. As the mobile phone OS version is updated every year, the SmartThings is also updated continually according to the latest OS.

- If you have inquiries regarding the items mentioned above, please contact us at st.service@samsung.com.

STEP 3 SettingupaSamsungaccount

  • You must sign in to a Samsung account before using the SmartThings app.
  • To set up a Samsung account, you can follow the directions provided by the SmartThings app.
  • If you have a Samsung smartphone, you can add your Samsung account in the Settings app. Then, it will automatically sign in to your Samsung account and you can use the SmartThings app.

STEP 4 Registeringadevicetothe SmartThings app

  1. Connect your smart phoneto your wireless router.

  2. If the smartphone is not connected, turn on the Wi-Fi in the Settings app and select a wireless router you want to connect to.

  3. Set your smartphone to use Wi-Fi only and connect a device.

  4. OpentheSmartThingsapponyour smartphone.

  5. If a pop-up saying that a new device has been found appears, tap ADD NOW.

- If the pop-up does not appear, add a device by selecting the 'Stick vacuums' under the 'Home appliances' category and select your stick vacuum cleaner.

- If you scan the QR code attached at the bottom of the Clean Station, you can easily connect your vacuum cleaner to the SmartThings app.

  1. The connection to your device will be progressed automatically.
  2. Once the device is connected to the app, follow the on-screen instructions to proceed with authentication.
  3. The connection to your wireless router will be progressed automatically.

  4. When the product registration is complete, the Stick vacuum device card is added.

TE

- When the vacuum cleaner cannot be registered to the SmartThings app

  • Refer to the SmartThings app guide or pop-up messages.
  • Confirm that the UPnP option of your wireless router is active, and then try the registration procedure again.

- Confirm that your wireless router is operating in a wireless mode. If not, change it to the wireless mode and try again.

- If you have two or more vacuum cleaners, unplug the other vacuum cleaner's Clean Station, as you must register one device at a time.

- If more than one wireless router on your network has the same SSID, rename them to distinguish them from each other.

- If the vacuum cleaner and the smartphone are not connected to the same wireless router, response can be delayed depending on the network environment.

  • If you change your wireless router, the connection between the vacuum cleaner and the Smart Things app will be lost.
  • If you change your wireless router, register your vacuum cleaner again with the SmartThings app.

SoftwareUpdate

  • When the Clean Station is connected to Wi-Fi, it communicates with the server to check for software updates. If a new version of the software is available, it will be automatically downloaded and updated.
  • Software update is in progress if the START/STOP button's LED is solid white and pressing the button does not start emptying the dustbin. Please wait until rebooting is complete. The LED will turn off when the software update is complete.

OpenSourceAnnouncement
QR code image containing encoded data, no visible human-readable text

The software included in this product contains open source software.

The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads to open source license information as related to this product.

Securityupdatesinformation

Security updates are provided to strengthen the security of your device and protect your personal information. For more information on security updates, visit https://security.samsungda.com.

* The website supports only some languages.

FunctionsoftheSmartThingsapp

Check what's going on with your product anytime, anywhere with the app or control it remotely.

FunctionsExplanation
GeneralEmptydustbin You can empty the vacuum cleaner's dustbin .
DefaultsuctionpowerYou can select the default suction power when youstartusingthevacuumcleaner.(MIN,AI,MID, MAX,JET)
Callandmessagealert·You can set the vacuum cleaner to notify you when you receive incoming calls or messages. If you enable this function, the vacuum cleaner stops operation to notify you of incoming calls and messages.※ This menu may not be available on some devices.-Supporteddevices:Samsungsmartphones with Android 11 (R OS), One UI 3.1 or later.-Unsupporteddevices:SomeSamsung smartphones (A1x, A2x, M1x, M2x) and third-party smartphones.
OtherservicesHomeCareManagerYou can check and manage the usage history, filter status etc., and run self-diagnosis.
SmartThingsEnergyYou can check the energy consumption of your vacuumcleaner.
SettingsDustbinemptyingduration(Default:Normal)You can set the time that takes for emptying the vacuumcleaner'sdustbin.Short(8-10seconds),Normal(12-14seconds),Long (20-22 seconds)※ If there is a lot of dirt (hair / lint), increase the emptying duration.' Dustbin emptying duration' can only be set from the SmartThings app.
Displayandlights(Default:On)You can set the vacuum cleaner display and battery lighting settings while the vacuum cleaner is mounted on the Clean Station.-On:Thevacuumcleanerdisplaylightturns off when the battery is fully charged, and the battery light does not turn off.-Off:Thevacuumcleanerdisplayandthe battery lights turn off 3 seconds after the vacuum cleaner has mounted on the Clean Station.
Wi-FiIfyouhavechangedyourWi-Firouter,update your vacuum cleaner's Wi-Fi information.※ Once you change your Wi-Fi router, your vacuum cleaner becomes offline. Then, you can connect again by updating the Wi-Fi information.

Notesandcautions

Installation

CAUTION

  • Do not install the product near water, in an area with excessive moisture, or near window, etc.
  • Do not place the Clean Station in a place where people pass by frequently, in entrance way or narrow passage.
  • People may trip over it and be injured, or product damage may occur.
  • If the Clean Station is installed incorrectly, it may fall over, which could cause an injury and severe product damage.
  • Install the Clean Station in a place where there are no objects that could break and cause damage.
  • This may affect the performance of the self-diagnosis.
  • If you have a problem with installing the Clean Station, contact a Samsung service center.

Appendix

Battery usage

NOTE

  • If the product does not work after you charge the battery, replace the battery. If it still does not work with the new battery, contact a Samsung service center.
  • Spare batteries and the Accessory Cradle chargers need to be purchased separately.

CAUTION

  • Do not disassemble the battery or the Clean Station.
  • Do not apply heat to the battery and do not put the battery in a fire.
  • Removing the battery during operation may cause product malfunction.
  • If you have removed the battery while the vacuum cleaner motor is operating, the vacuum cleaner may not work for 30 seconds even after you re-attach the battery for safety reasons.
  • Battery usage time may shorten with increased battery use. When the battery no longer charges or runs down quickly, replace the exhausted battery with a new one.
  • Use only the Clean Station and batteries provided by the manufacturer.
  • Before inserting the battery, confirm that the battery is being inserted in the correct direction.

Operation

NOTE

  • Please charge the battery before using a newly purchased battery for the first time or if you have not used the battery for a long time.
  • When the battery level is low, recharge it. If the level of the battery remains low for a long period of time, it can cause the performance of the battery to degrade.
  • Before using the Spray Spinning Sweeper, detach the wet pad and put some water on it, then reattach it to the spin disk.
  • Clean the reusable wet pad of the Spray Spinning Sweeper in a normal washing machine by using a neutral detergent.

- However, If the wet pad is exposed to heat, softener, etc, it may be modified or discolored and product performance can be degraded. Do not boil the wet pad.

- Use a genuine wet pad of Samsung Electronics for the Spray Spinning Sweeper.

- If the Spray Spinning Sweeper is used without a wet pad, any product malfunction will not be covered by warranty and a service fee will be charged.

- When you purchase an additional reusable wet pad for the Spray Spinning Sweeper, contact a Samsung service center.

- When you purchase an additional disposable wet pad, check the model name (VCA-SPA95).

- When you purchase an additional dust bag, make sure to check the model name (VCA-ADB953).

- Contact your nearest Samsung Electronics retailer or Samsung service center to purchase any consumable accessories.

  • When the dust bag in the Clean Station is filled with dust, the Clean Station may stop due to the overheating prevention device of the motor. Replace the dust bag and then use the Clean Station.
  • If there is a larva in the suctioned dust, it can multiply in the dust bag. Clean the Clean Station with a wet tissue and replace the dust bag.
  • Do not push the Clean Station so it falls over.

– Personal injury, product and floor damage may occur.

CAUTION

  • Do not leave the product leaning against a wall or a table.
  • The product may fall and an injury and severe product damage may occur.
  • Do not allow children to touch the product while cleaning.
  • When the vacuum cleaner overheats, children may get burnt.

- UsebothhandstocarrytheCleanStation.

- When you pull the power cord out of the groove at the bottom of the Clean Station, do not pull it hard. Turn the cord gently on its side so that it can come out smoothly.

- The power cord may get damaged and could cause an electric shock or fire.

- Before unplugging or plugging in the Clean Station, turn off the vacuum cleaner and make sure that the pins of the power plug do not come into contact with your hands.

- Fire or electric shock may occur.

- Disconnect the battery charger from the battery cradle when moving them from one place to another.

- It will minimize the charging terminal and power cord from getting damaged which could cause a risk of electric shock.

  • Do not step heavily on the upper part of the Spray Spinning Sweeper while using it.
    – Product damage or floor damage may occur.
  • When cleaning, be careful that the side of the brush does not bump into a molding part, a wall, furniture, etc. and cause staining.
  • For a slight stain, remove it with a wet tissue or a cleaner.
  • Do not use water to clean the product when in use.
  • You should use the product in dry places and do not use the product in wet places or on water.
  • Do not put hot water, detergent, etc. into the water tank of the Spray Spinning Sweeper.
    – Product malfunction or performance degradation may occur.
  • When not using the Spray Spinning Sweeper, empty all the water in the water tank.
  • Donotusewithoutafilterinplace.

Maintenance

NOTE

- If the inner part of the Spray Spinning Sweeper is clogged with large foreign matter, spinning speed decreases or the spin disk stops.

CAUTION

  • Do not push the vacuum cleaner while it is stored in the Clean Station.
  • Personal injury, product and floor damage may occur.
  • Do not clean the brush of the vacuum cleaner with water. Cleaning it with water can cause deformation of parts or malfunction.
  • If you notice a continuous reduction in suction or the vacuum cleaner overheats abnormally, clean the products and replace filters.
  • When the Clean Station smells bad, replace the dust bag or clean the filters.

Troubleshooting

Before calling for service, review the problems and solutions below. Note that you will be charged for any service calls in which no defects were found.

ProblemSolutions
The vacuum cleaner does not work.Check the battery level and charge the battery.Check whether the product is turned off, and then press thePowerbutton to turn it on.Make sure the battery is properly inserted into the vacuum cleaner.Check whether the Telescopic Pipe , the dustbin , or the brush is blocked.Check that the Washable Micro Filter is inserted correctly.If the vacuum cleaner has not been used for a long time, charge the battery.If the battery dies, replace the battery.Check if the battery protection mode is activated. (For more information, refer to the‘How to use the batteries optimally’section.)
Thespinbrush(orspin disk ) of an accessory is not moving.When the 'Check Brush' message appears on the display, turn off the vacuum cleaner and check whether the brush is clogged with foreign matter. If so, remove the foreign matter and restart the vacuum cleaner.When the vacuum cleaner is turned on, turn it off and on again.For the Slim LED Brush+ and Spray Spinning Sweeper, if the overheating prevention device of the accessory's motor is enabled, it may take about 30 minutes to cool the motor.
An odor emits from the air outlet or the filter of the product.Emptythedustbinandcleanthefiltersfrequently.As your vacuum cleaner is a new product, it may have a slight odor for the first 3 months after purchase.If you use the vacuum cleaner for a long period of time, accumulated dirt in the dustbin or dust on the filter may generate an odor.Replacement filters are available at your local Samsung service agent.
Static electricity occurs when cleaning a thick and softmat.Materials of a mat (childcare center mat, noise prevention mat for between floors, etc.) may cause static electricity.Move the brush on a normal floor for a while and clean again, then the static electricity should disappear.
TheSpraySpinningSweeper does not spray water.When using the Spray Spinning Sweeper for the first time, the air in the internal pump and the tube may cause to delay in spraying water.- Detach the water tank, press the + button, and check that the pump operates with a sound.- Fill the water tank, attach it to the Spray Spinning Sweeper, and then press the + button repeatedly.
The vacuum cleaner cannot becharged.Make sure the vacuum cleaner is properly placed on the Clean Station.Make sure the Clean Station is properly plugged in.Confirm that the voltage provided to the Clean Station matches the requirements of the Clean Station.Check that the vacuum cleaner is turned on, and then check that the LED of the battery level indicator is turned on.Check if foreign matter (dust) is on the charging terminal. Remove any foreign matter with a cotton swab or soft cloth.Check if you have turned the Display and lights option off in the SmartThings app.
TheAlmodeisnotworking.Ensure the product is registered and connected to the SmartThings app.EnsuretheCleanStationispoweredon.Make sure the assembled brush is either the Active Dual Brush or Slim LED Brush+.Make sure the suction power is set on the AI mode.If the AI mode is not working, empty the dustbin and then follow the guide provided after the self-diagnosis.
The vacuum cleaner is on the Clean Station but emptying dustbin and self-diagnosis is notworking.Make sure the Clean Station is properly plugged in.Make sure the vacuum cleaner is properly placed on the Clean Station.CheckifyouenabledtheAutoEmptyfunction.ChecktheBluetoothconnection.-Press and hold the Clean Station's START/STOP button for 5 seconds.-The Clean Station's START/STOP button blinks red for 5 seconds when the Bluetooth is not connected and blinks in blue for 5 seconds when the Bluetooth is connected.ConnectingtheBluetooth-Press and hold the Clean Station's START/STOP button for 5 seconds until its light blinks. Press the Auto Empty button while the START/STOP button blinks.-Simultaneously press the + and - buttons. Then, simultaneously press and hold the + and - buttons again for 3 seconds. Hold the buttons until you see the message that says, 'Connecting to Bluetooth'.-Wait until the Bluetooth connection succeeds.-If the connection fails, try again from the beginning.Make sure the battery is properly inserted into the vacuum cleaner.If the vacuum cleaner is placed back on the Clean Station within a minute from it was taken off from the Clean Station, the Auto Empty function will not operate even it the function is enabled.If you set the default suction power setting in the SmartThings app to a mode other than AI, the Clean Station will not perform self-diagnosis after emptying the dustbin.
The vacuum cleaner stops operation during cleaning.As this product has the overheating prevention device of the motor, the product will stop operation temporarily for the following conditions. After correcting the cause of the problem, turn the product on again. (This case may differ depending on the ambient temperature.)-When the vacuum cleaner operates with a full dustbin.-When the vacuum cleaner operates with a brush, pipe, or tool clogged.-When the Extension Crevice Tool is used for long hours.
The suction power suddenly decreases and the vacuum cleaner makes a vibrating sound.Check whether the brush, dustbin, or Telescopic Pipe is clogged with foreign matter and remove it.Check whether the dustbin is fully filled with dust. If it is, empty the bin.Check whether the filter is dirty. If it is, clean the filter.
The cleaning is finished but small dust particles come out of the accessories.After cleaning, operate the vacuum cleaner for 10 seconds or more to suck the small dust particles.
TheSmartThingsappcannot beinstalled.The SmartThings app operates on Android OS 8.0 or later, iOS 14.0 or later.The supporting OS version for the SmartThings app may change later.Normal installation or use of the app is not guaranteed on rooted devices.
I have installed the SmartThingsappbutfails to connect with the Clean Station.Refer to the 'SmartThings app' section in the user manual to connect the Clean Station to a wireless router.ChecktheBluetoothconnection.- Press and hold the Clean Station's START/STOP button for 5 seconds.- The Clean Station's START/STOP button blinks red for 5 seconds when the Bluetooth is not connected and blinks in blue for 5 seconds when the Bluetooth is connected.
I cannot log into the Samsungaccount.Check your ID and password on the screen of the Samsung account.
The wireless router I want to connect is not detected during the product registration.Cancel the product registration, open the SmartThings app again, and try the product registration again.
During product registration, I entered the wrong password for the wireless router that I try to connect to.Cancel the product registration, open the SmartThings app again, and try the product registration again.Press and hold the wireless router you want to connect on the network list, and delete the network to initialize the password.
While registering for the product, I get a message that registrationhasfailed.Try the product registration procedure again by referring to the pop-up messages.Try the product registration procedure again by referring to the 'SmartThings app' section in the user manual.Refer to the instructions in the 'SmartThings app' section of the user manual to resolve the product registration problem.When the product registration keeps failing, restart the SmartThings app and try the product registration.All users should use the Samsung account issued by the country which launches the product.
The Clean Station is not connectedtoWi-Fi.Checkthesettingsofthewirelessrouter.
CleanStationissuccessfully connected to the smartphone, but I cannot operate the product from the smartphone.Turn off the SmartThings app and then run it again.Disconnect the smartphone from the wireless router and then connect it again.Turn off the Clean Station and turn it back on. Wait for a few minutes, and then open the SmartThings app again. I cannot turn on the vacuum cleaner on the SmartThings app.
I cannot turn on the vacuum cleaner on the SmartThings app.Check if the vacuum cleaner is offline on the SmartThings app.Connect the wireless router with the Clean Station again by referring to the‘SmartThings app’section in the user manual.
The Clean Station appears to be offline in the SmartThings app after successfully registering the device.Check the Internet connection of your wireless router. Firewall settings in your network may interrupt the SmartThings app to work normally.Connection may be lost if the Clean Station is too far away from the wireless router.Close the SmartThings app and then restart it.If you cannot resolve the lost connection, try registering your product again.If the SSID/password of your wireless router has changed, try the product registration again.Check if you have blocked the Clean Station’s network connection.- To allow the network connection, press and hold theAuto Emptybutton for at least 15 seconds until the Auto Empty LED and Wi-Fi LED blink simultaneously.
When controlling with a smartphone, a response is delayed.If your smartphone is not connected to the same network as the Clean Station, response can be delayed depending on the network environment.

Productspecification
Charging and cleaning time may differ depending on the type of brush and the conditions of use.

Power consumptionVS90F40***1050W(withVCA-SBTC97battery)
VS28C97****730W(withVCA-SBTC97battery)
VS25C97****660W(withVCA-SBTC97S,VCA-SBTD95battery)
Batteryspecification(VCA-SBTC97) Li-ion 25.2 V, 3970 mAh, 7 cell
Batteryspecification(VCA-SBTC97S,VCA-SBTD95) Li-ion 25.2 V, 2200 mAh, 7 cell
Weight(Vacuum cleaner)(WithActiveDual Brush)WithbatteryVCA-SBTC973.18kg
WithbatteryVCA-SBTC97S, VCA-SBTD952.99kg
Dimensions (Vacuumcleaner)WithbatteryVCA-SBTC97 Width 250 mm x Depth 243 mm x Height 1036 mm
WithbatteryVCA-SBTC97S, VCA-SBTD95Width 250 mm x Depth 243 mm x Height 1011 mm
ChargingtimeWithbatteryVCA-SBTC975.0hours
WithbatteryVCA-SBTC97S, VCA-SBTD953.5hours
Cleaningtime (Withbattery VCA-SBTC97) (Defaultmode:AI)CombinationTool/ ExtensionCreviceToolMIN:Approx.100min.MID:Aprox.49min.
MAX:Approx.16min.JET:Approx.4min.(VS28C97****)JET:Approx.1min.(VS90F40****)
ActiveDualBrushMIN:Approx.58min.MID:Aprox.40min.
MAX:Approx.19min.JET:Approx.14min.
SlimLEDBrush+MIN:Approx.77min.MID:Aprox.43min.
MAX:Approx.22min.JET:Approx.18min.
SpraySpinningSweeperApprox.160min.
Cleaningtime (Withbattery VCA-SBTC97S, VCA-SBTD95) (Defaultmode:AI)CombinationTool/ ExtensionCreviceToolMIN:Approx.60min.MID:Aprox.30min.
MAX:Approx.10min.JET:Approx.2.5min.
ActiveDualBrushMIN:Approx.34min.MID:Aprox.21min.
MAX:Approx.10min.JET:Approx.8min.
SlimLEDBrush+MIN:Approx.45min.MID:Aprox.25min.
MAX:Approx.12min.JET:Approx.10min.
SpraySpinningSweeperApprox.100min.
Wi-FiFrequencyrange 2412 - 2472 MHz
Transmitterpower(Max)20dBm
Bluetooth(BLE)Frequencyrange 2402 - 2480 GHz
Transmitterpower(Max)20dBm

BOTE

Cleaning time stated in the above table is based on a test using one battery. Cleaning time doubles when youusetwobatteriesconsecutively.

Warranty

This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for the following limited warranty period, starting from the date of delivery to the original consumer purchaser:

One (1) year parts and labor

Digital Inverter motor (Part only): Ten (10) years

Battery (Part only): Two (2) years

This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale and/or proof of delivery must be presented upon request to SAMSUNG or SAMSUNG's authorized service center to receive warranty service.

During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product's warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.

This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product's finishes; damage caused by abuse, misuse, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer's responsibility.

Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.

EXCLUSION OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

LIMITATION OF REMEDIES

YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG'S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG.

To obtain warranty service, please contact SAMSUNG at:

Samsung Electronics America, Inc.

85 Challenger Road

Ridgefield Park, NJ 07660-2112

This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:

One (1) Year Parts and Labor.

Digital Inverter motor (Part only): Ten (10) years

Battery (Part only): Two (2) years

This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in CANADA. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as Proof of purchase to SAMSUNG or SAMAUNG's authorized service center.

SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.

All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.

Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer. This limited warranty covers manufacturing defects in materials and workmanship encountered in normal household, noncommercial use of this product and shall not apply to the following: damage which occurs in shipment; delivery and installation;

applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior or accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result in service problems;

incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and reinstallation; problems caused by pest infestations, misuse and abuse by user. This limited warranty shall not cover cases of incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or fixing installation errors. SAMSUNG does not warrant uninterrupted or error-free operation of the product.

EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE.

NO WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER'S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.

Some provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

To obtain warranty service, please contact SAMSUNG at:

Samsung Electronics Canada Inc.

2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada

1-800-SAMSUNG (726-7864) and www.samsung.com/ca/support (English)

www.samsung.com/ca_fr/support (French)

CANADA1-800Samsung(726-7864)www.samsung.com/ca/support(English)www.samsung.com/ca_fr/support(French)
U.S.A1-800-SAMSUNG(726-7864)1-844-SAM-PAYS(726-7297)www.samsung.com/us/support
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Product information

Brand : SAMSUNG

Model : Bespoke Jet Ultra VS90F40DMK

Category : Vacuum Cleaner