VG2242 - Monitor VIEWSONIC - Free user manual and instructions
Find the device manual for free VG2242 VIEWSONIC in PDF.
| Product Type | LED-backlit LCD monitor with SuperClear IPS panel |
| Screen Size | 21.5 inches (54.6 cm) |
| Native Resolution | 1920 x 1080 (Full HD) |
| Aspect Ratio | 16:9 |
| Brightness | 250 cd/m² |
| Contrast Ratio | 1000:1 |
| Response Time | 5 ms (GtG) |
| Viewing Angle | 178° / 178° |
| Connectivity | VGA, DVI-D, DisplayPort, audio line-in and headphone output |
| Built-in Speakers | 2 x 2 W |
| Stand Features | Tilt, swivel, pivot and height adjustment |
| VESA Mounting | 100 x 100 mm |
| Power Supply | AC 100-240 V, 50/60 Hz |
| Power Consumption | 24 W typical, 0.5 W standby |
| Dimensions with Stand | 513 x 404 x 209 mm |
| Weight with Stand | 3.5 kg |
| Maintenance and Cleaning | Unplug before cleaning; use a soft, dry, lint-free microfiber cloth; avoid liquids and abrasive products |
| Safety Notes | Use the supplied power cord only; do not expose to moisture; keep away from heat sources; allow airflow around vents |
| Spare Parts and Repairability | Detachable stand with VESA mount; replacement parts available through ViewSonic customer service |
| General Information | Flicker-free technology, low blue light, TCO certified and energy-friendly performance |
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USER MANUAL VG2242 VIEWSONIC
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS20877
P/N: VG2242-1T
Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world's expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
Safety Precautions
- Read these instructions completely before using the equipment.
- Keep these instructions in a safe place.
- Heed all warnings and follow all instructions.
- Sit at least 18" / 45 cm from the monitor.
- When installing the monitor, please leave 4" / 10 cm of open space around the monitor for ventilation safety purposes.
- Always handle the display with care when moving it.
- Always use cabinets or stands or installation methods recommended by the manufacturer of the monitor set.
• Always use furniture that can safely support the monitor. - Always ensure the monitor is not overhanging the edge of the supporting furniture.
- Do not place the monitor where children are likely to be present.
- Always educate children about the dangers of climbing on furniture to reach the monitor or related equipment.
- Always route and manage cords and cables connected to your monitor so they cannot be tripped over, pulled, or grabbed.
- Exercise caution when removing the rear cover of the monitor. This monitor contains high-voltage parts.
- Do not use this equipment near water. To reduce the risk of fire or electric shock, do not expose the monitor to rain or moisture.
- Avoid exposing the monitor to direct sunlight or other sources of sustained heat. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the monitor to dangerous levels.
- Clean with a soft, dry cloth. If further cleaning is required, see the "Maintenance" section in this guide for further instructions.
- Avoid touching the screen. Skin oils are difficult to remove.
- Do not touch, rub, or apply pressure to the monitor screen, as it may permanently damage the screen.
- Do not place the monitor in an unstable location.
- Do not place the monitor on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the monitor to a suitable support.
- Do not place the monitor on cloth or other materials that may be located between the product and supporting furniture.
- Place the monitor in a well-ventilated area. Do not place anything on the display that prevents heat dissipation.
- Do not place heavy objects on the display, video cable, or power cord.
- Do not place items that might tempt children to climb, such as toys and remote controls, on the top of the monitor or furniture on which the product is placed.
- If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display.
- Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adaptor and do not attempt to force the plug into the outlet.
- Please confirm the distribution system installed in the building. The system should provide a circuit breaker rated at 120/240V, 20A.
- When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
- Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
- Only use attachments/accessories specified by the manufacturer.
- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
- Unplug this equipment when it will be unused for long periods of time.
- Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.
- Excessive sound volume from ear-/headphones may cause hearing damage/ hearing loss.
- Adjustment of the volume control as well as the equalizer may increase the ear-/headphones output voltage and therefore, the sound volume level.
- The factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/headphone output voltage and therefore, the sound volume level.
- Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions.
- Fastening the monitor to a wall or fixed object using cordage or other restraining devices can help support the weight of the monitor in order to prevent the monitor from falling over.
| Hole pattern (W x H) Screw Specification Screw Quantity | ||
| 100 x 100 mm M4 x 10 mm 4 | ||

Note:
- Restraining device/cordage should be able to withstand 100N force.
- Make sure the cordage is straightened, and any slack is removed. The back of the device shall face the wall to ensure the device cannot tilt under external force.
- Make sure the monitor does not tilt under external force at any height and rotation angle of the device.
- If the existing monitor is going to be retained and relocated, the same considerations as above should be applied.
Contents
Safety Precautions....3
Introduction 8
Package Contents 8
Product Overview....9
Front View....9
Rear View 9
I/O Ports 9
Initial Setup....10
Installing the Stand....10
Removing the Stand 11
Mounting the Stand....11
Using the Security Slot....12
Making Connections....13
Connecting to Power 13
Connecting to External Devices....14
HDMI 14
DisplayPort 15
VGA 16
Audio 17
USB Connection....18
Using the USB Ports.... 19
Using the Monitor 20
Adjusting the Viewing Angle....20
Height Adjustment 20
Screen Orientation Adjustment (Monitor Pivot).... 21
Swivel Angle Adjustment.... 22
Tilt Angle Adjustment.... 23
Turning the Monitor On/Off....24
Using the Control Panel Keys....24
Quick Menu 25
Hot Keys 28
Configuring the Settings 30
General Operations.... 30
On-Screen Display (OSD) Menu Tree 32
Menu Options 35
Appendix.... 43
Specifications....43
Glossary 46
Troubleshooting 51
Maintenance....53
General Precautions....53
Cleaning the Screen....53
Cleaning the Case 53
Blue Light Filter and Eye Health....54
Calculating Breaks 54
Looking at Distant Objects 54
Eye and Neck Exercises 54
Product Upgradeability and Repairability ....55
Regulatory and Service Information 56
Compliance Information....56
FCC Compliance Statement.... 56
Industry Canada Statement.... 56
CE Conformity for European Countries 56
Declaration of RoHS2 Compliance.... 57
Indian Restriction of Hazardous Substances 58
Product Disposal at End of Product Life 58
Copyright Information....59
Customer Service....60
Limited Warranty 61
Mexico Limited Warranty.... 64
Introduction
Package Contents
- Monitor
- Power cord
- Video cable
- USB cable
- Quick start guide
NOTE: The cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Product Overview
Front View

Rear View

I/O Ports

NOTE: For more information about the Control Panel Keys, please refer to "Using the Control Panel Keys".
Initial Setup
Installing the Stand
1

●


●

- Align the monitor stand's neck with the stand mounting slots at the rear of the monitor. Then, secure the monitor stand's neck to the monitor with the four included screws.
- Connect the monitor stand's neck to the monitor stand's base with the captive screw.
- Lift the monitor into its upright position.
NOTE: For safety and to ensure optimal performance, please position the monitor on a flat, stable surface. Failure to do so may lead to the monitor falling, causing damage to the monitor itself and/or posing a risk of personal injury.
Removing the Stand
1

2

IMPORTANT: Before removing the stand, turn off the monitor, disconnect all cables, and place the monitor on a flat, stable surface with the screen facing down.
Mounting the Stand
After removing the stand, the monitor can be mounted using an optional mounting kit.
NOTE: For use only with a UL certified mounting kit. To obtain a mounting kit or height adjustment base, contact ViewSonic® or your local dealer.
Refer to the table below for the standard dimensions for mounting kits.
| Maximum Loading Hole pattern (W x H) Screw Specification Screw Quantity | |||
| 14 kg 100 x 100 mm M4 x 10 mm 4 | |||

- Attach the mounting bracket to the VESA mounting holes at the rear of the monitor, securing it with four M4 x 10 mm screws.
- Follow the mounting kit instructions to mount the monitor.
Using the Security Slot

To help prevent the monitor from being stolen, use a security slot locking device to secure the monitor to a fixed object.
Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.
Making Connections
Connecting to Power

- Connect the power cord to the AC IN jack at the rear of the monitor.
- Plug the power cord plug into a power outlet.
Connecting to External Devices HDMI

- Connect one end of an HDMI cable to an HDMI port of the monitor.
- Plug the other end of the cable into the HDMI port of your computer.
DisplayPort

- Connect one end of a DisplayPort cable to the DP port of the monitor.
- Plug the other end of the cable into the DisplayPort or Mini DisplayPort port of your computer.
Note: To connect the monitor to the Thunderbolt port (v. 1 & 2) on your Mac, connect the Mini DisplayPort end of a “Mini DisplayPort to DisplayPort cable” to the Thunderbolt output port of your Mac. Then connect the other end of the cable to the DisplayPort port of the monitor.
VGA

- Connect one end of a VGA cable to the VGA port of the monitor.
- Plug the other end of the cable into the VGA port of your computer.
Audio

Plug an audio cable into the Audio In/Audio Out port of the monitor. Plug the other end into your computer (Audio In) or ear-/headphones (Audio Out).
USB Connection
The monitor supports two types of USB ports, upstream and downstream. When making connection(s), observe the following guidelines.

| USB Type Connection Type Description | |||
| 1 | Upstream | Type B | Transfers data between the computer and the USB devices connected to the monitor. |
| 2 | Downstream | Type A | For peripheral device(s) (e.g., storage device, keyboard, mouse, etc.). |
| Supports: 5V/2.1A charging (BC 1.2). | |||
| For peripheral device(s) (e.g., storage device, keyboard, mouse, etc.). | |||
| Supports: 5V/0.9A charging. | |||
Note: To use peripheral devices with the USB Type A ports, please also connect your computer to the monitor's USB Type B port.
Using the USB Ports
-
To use the USB downstream ports, connect one end of a USB cable to the rear USB Type B port of the monitor. Plug the other end of the cable into a USB port of your computer.
-
Connect your peripheral device(s) to a USB downstream port of the monitor.
![graph TD A["Desktop"] --> B["USB Cable"] B --> C["Internal Connection"] C --> D["Computer"] style A fill:#f9f,stroke:#333 style D fill:#ccf,stroke:#333](/content/2026/08/1631167/images/54c0127114852fdca55ea073b39f61e891d04719c6bba64987a7e7d210b0af6e.jpg)
Using the Monitor
Adjusting the Viewing Angle
Height Adjustment
Lower or raise the monitor to the desired height (0 to 150 mm).

Note: When adjusting, press down firmly along the adjustment track holding the monitor with both hands on the side.
Screen Orientation Adjustment (Monitor Pivot)
- Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position.

- Rotate the monitor 90 degrees clockwise or counterclockwise from landscape to portrait orientation.

Note:
- When adjusting, make sure to hold both sides of the monitor firmly with both hands.
- To rotate the screen image, manually change the system's display orientation settings.
Swivel Angle Adjustment
Swivel the monitor to the left or right for the desired viewing angle (± 45°).

Tilt Angle Adjustment
Tilt the monitor forwards or backwards to the desired viewing angle (-5° to 21°).

Note:
- When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.
- The monitor must be lifted to the highest position, then it can support 21° tilt.
Turning the Monitor On/Off
Note: The monitor will still consume power as long as the power cord is plugged in. If the monitor is not being used for extended periods, please unplug the power cord from the power outlet.

- Plug the connected power cord into a power outlet.
- Press the Power button to turn on the monitor.
- To turn the monitor off, press the Power button again.
Using the Control Panel Keys
Use the Control Panel Keys to access the Quick Menu, activate Hot Keys, navigate the On-Screen Display Menu, and change settings.

Quick Menu
Press the 1 key or Joy Key to activate the Quick Menu.

Note: Follow the key guide that appears on the screen to select the option or make adjustments.

Main Menu
Enter the On-Screen Display Menu.


Input Select
Select the input source.
D-Sub
HDMI
DisplayPort

ViewMode
Select one of the preset color settings.
Office
Movie
Mac
Mono
Game

Contrast/Brightness
Adjust the contrast or brightness level.


Audio Adjust
Adjust the level, or mute the volume.

Hot Keys
When the On-Screen Display Menu is off, you can quickly access special functions by using the Joy Key.
| Key Description | |
| ← | Press and hold the key to lock/unlock the OSD Menu.When the menu appears on the screen, continue holding the key for five seconds to lock/unlock the OSD Menu. |
If the OSD Menu is locked, the below message will appear on the screen: | |
![]() | |
Key Description

Press and hold the key to lock/unlock the Power button.
When the menu appears on the screen, continue holding the key for five seconds to lock/unlock the Power button.

If the Power button is locked, the below message will appear on the screen:

Configuring the Settings
General Operations
- Press the 1 key or Joy Key to display the Quick Menu. Then, navigate to Main Menu and press the Joy Key to open the On-Screen Display Menu.

- Move the Joy Key ( / ) to select the main menu. Then press the Joy Key or move the Joy Key ( → ) to enter the selected menu.

- Move the Joy Key (↑/↓) to select the menu option. Then press the Joy Key or move the Joy Key (→) to enter the sub-menu.

- Move the Joy Key (↑/↓) to adjust/select the setting. Then press the Joy Key to confirm.

Note: Follow the key guide that appears on the screen to select the option or make adjustments.
On-Screen Display (OSD) Menu Tree
| Main Menu Sub-menu Menu Option | |||||
| Input Select | D-Sub | ||||
| HDMI | |||||
| DisplayPort | |||||
| Audio Adjust | Volume (-/+, 0~100)/1 | ||||
| Mute | On | ||||
| Off | |||||
| ViewMode | Standard | ||||
| Game | |||||
| Movie | |||||
| Web | |||||
| Text | |||||
| MAC | |||||
| Mono | |||||
| Color Adjust | Contrast/Brightness | Contrast (-/+, 0~100)/1 | |||
| Brightness (-/+, 0~100)/1 | |||||
| ColorTemperature | sRGB | ||||
| Bluish | |||||
| Cool | |||||
| Native | |||||
| Warm | |||||
| User Color | Red (-/+, 0~100)/1 | ||||
| Green (-/+, 0~100)/1 | |||||
| Blue (-/+, 0~100)/1 | |||||
| Color Space | Auto | ||||
| RGB | |||||
| YUV | |||||
| Color Range | Auto | ||||
| Full Range | |||||
| Limited Range | |||||
| Manual Image Adjust | Auto Image Adjust | ||||
| Horizontal Size (-/+, 0~100)/1 | |||||
| H./V. Position | Horizontal Position (-/+, 0~100)/1 | ||||
| Vertical Position (-/+, 0~100)/1 | |||||
| Fine Tune (-/+, 0~100)/1 | |||||
| Sharpness (-/+, 0~100)/25 | |||||
| Aspect Ratio | 4:3 | ||||
| Full Screen | |||||
| Overscan | On | ||||
| Off | |||||
| Response Time | Standard | ||||
| Advanced | |||||
| Ultra Fast | |||||
| Setup Menu | Language Select | English | |||
| Français | |||||
| Deutsch | |||||
| Español | |||||
| Nederlands | |||||
| Italiano | |||||
| Svenska | |||||
| Русский | |||||
| Türkçe | |||||
| Polski | |||||
| Česka | |||||
| Română | |||||
| ไทย | |||||
| Tiếng Việt | |||||
| Bahasa Indonesia | |||||
| 日本語 | |||||
| 繁體中文 | |||||
| 简体中文 | |||||
| Resolution Notice | On | ||||
| Off | |||||
| Information | |||||
| OSD Timeout (-/+, 5/15/30/60) | |||||
| Main Menu Sub-menu Menu Option | |||
| Setup Menu | OSD Background | On | |
| Off | |||
| OSD Pivot | 0° | ||
| +90° | |||
| -90° | |||
| Power Indicator | On | ||
| Off | |||
| Auto Power Off | On | ||
| Off | |||
| Sleep | 30 minutes | ||
| 45 minutes | |||
| 60 minutes | |||
| 120 minutes | |||
| Off | |||
| ECO Mode | Standard | ||
| Optimize | |||
| Conserve | |||
| DisplayPort 1.2 | On | ||
| Off | |||
| DDC/CI | On | ||
| Off | |||
| Auto Detect | On | ||
| Off | |||
| All Recall | |||
Menu Options
Input Select
- Press the 1 key or Joy Key to display the Quick Menu. Then, navigate to Main Menu and press the Joy Key to open the On-Screen Display Menu.
- Move the Joy Key ( / ) to select Input Select. Then press the Joy Key or move the Joy Key ( → ) to enter the Input Select menu.

- Move the Joy Key ( / ) to select the desired input source. Then press the Joy Key to confirm the selection.
Audio Adjust
- Press the 1 key or Joy Key to display the Quick Menu. Then, navigate to Main Menu and press the Joy Key to open the On-Screen Display Menu.
- Move the Joy Key (↑/↓) to select Audio Adjust. Then press the Joy Key or move the Joy Key (→) to enter the Audio Adjust menu.
- Move the Joy Key (↑/↓) to select the desired option. Then press the Joy Key or move the Joy Key (→) to enter its sub-menu.

- Move the Joy Key (↑/↓) to adjust/select the setting, and press the Joy Key to confirm the selection (If applicable).
| Menu Option Description | |
| Volume Adjust | the volume level. |
| Mute Enable | this option to temporarily turn off the sound. |
ViewMode
- Press the 1 key or Joy Key to display the Quick Menu. Then, navigate to Main Menu and press the Joy Key to open the On-Screen Display Menu.
- Move the Joy Key ( / ) to select ViewMode. Then press the Joy Key or move the Joy Key ( → ) to enter the ViewMode menu.
- Move the Joy Key ( / ) to select the desired option. Then press the Joy Key to confirm the selection.

| Menu Option Description | |
| Standard Select this option for general use. | |
| Game Select this option for playing games. | |
| Movie Select this option for watching movies. | |
| Web Select this option for surfing the web. | |
| Text Select this option for text-based tasks. | |
| MAC | Select this option when connecting the monitor to Mac computers. |
| Mono Select this option for monochrome. | |
Color Adjust
- Press the 1 key or Joy Key to display the Quick Menu. Then, navigate to Main Menu and press the Joy Key to open the On-Screen Display Menu.
- Move the Joy Key ( / ) to select Color Adjust. Then press the Joy Key or move the Joy Key ( → ) to enter the Color Adjust menu.
- Move the Joy Key ( / ) to select the desired option. Then press the Joy Key or move the Joy Key ( → ) to enter its sub-menu.

- Move the Joy Key ( / ) to adjust/select the setting, and press the Joy Key to confirm the selection (If applicable).
| Menu Option Description | |
| Contrast/Brightness | ContrastAdjust the degree of difference between the lightest and darkest parts of the picture and change the amount of black and white in the image. |
| BrightnessAdjust the background black levels of the screen image. | |
| Color Temperature | Select the color temperature setting.sRGB: Lower brightness and more natural colors.Bluish: Set the color temperature to 9300K.Cool: Set the color temperature to 7500K.Native: Default color temperature. Recommended for regular use.Warm: Set the color temperature to 5000K.User Color: Adjust red, green, and blue values as desired. |
| Color Space | Allows users to choose which color space they would like to use for monitor color output.Auto: Automatically recognizes the color format and black and white levels.RGB: The input signal color format is RGB.YUV: The input signal color format is YUV. |
| Color Range | The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly.Auto: Automatically recognizes the color format and black and white levels.Full Range: Black and white levels are full.Limited Range: Black and white levels are limited. |
Manual Image Adjust
- Press the 1 key or Joy Key to display the Quick Menu. Then, navigate to Main Menu and press the Joy Key to open the On-Screen Display Menu.
- Move the Joy Key ( / ) to select Manual Image Adjust. Then press the Joy Key or move the Joy Key ( → ) to enter the Manual Image Adjust menu.
- Move the Joy Key ( / ) to select the desired option. Then press the Joy Key or move the Joy Key ( → ) to enter its sub-menu.

- Move the Joy Key ( / ) to adjust/select the setting, and press the Joy Key to confirm the selection (If applicable).
| Menu Option Description | |
| Auto Image Adjust1 | Automatically adjust the screen image position. |
| Horizontal Size1 | Stretch or shorten the screen on its horizontal axis. |
| H./V. Position1 | Adjust the screen horizontally and/or vertically. |
| Fine Tune1 | Improve distorted image quality from an analog signal. |
| Sharpness Adjust | the sharpness and picture quality of the monitor. |
| Aspect Ratio Select | the aspect ratio of the monitor. |
| Overscan | Enable this option to automatically enlarge the original picture horizontally and vertically to an equal aspect ratio that fills the screen. |
| Response Time | Adjust the response time, creating smooth images without streaking, blurring, or ghosting. |
Setup Menu
- Press the 1 key or Joy Key to display the Quick Menu. Then, navigate to Main Menu and press the Joy Key to open the On-Screen Display Menu.
- Move the Joy Key ( / ) to select Color Adjust. Then press the Joy Key or move the Joy Key ( → ) to enter the Color Adjust menu.
- Move the Joy Key ( / ) to select the desired option. Then press the Joy Key or move the Joy Key ( → ) to enter its sub-menu.

- Move the Joy Key ( / ) to adjust/select the setting, and press the Joy Key to confirm the selection (If applicable).
| Menu Option Description | |
| Language Select Select | Select an available language for the OSD Menu. |
| Resolution Notice | Enable this option to allow the system to inform users that the current viewing resolution is not the correct native resolution. |
| Information Display | the monitor information. |
| OSD Timeout Set | the length of time the OSD Menu remains on the screen. |
| OSD Background | Show/Hide the OSD background when the OSD Menu appears on the screen. |
| OSD Pivot | Set the OSD Menu orientation.0°: Sets the OSD Menu without a pivot.+90°: Sets the OSD Menu with a +90° pivot.-90°: Sets the OSD Menu with a -90° pivot. |
| Power Indicator | Set the power indicator light on or off. If the setting is set to “on”, the power indicator light will be blue when the monitor is turned on. |
| Auto Power Off | Enable this option to allow the monitor to automatically turn off after a certain amount of time. |
| Sleep | Set the amount of idle time before the monitor enters Sleep mode. |
| ECO Mode | Choose between various modes, based on power consumption. |
| DisplayPort 1.2 Enable/Disable DisplayPort 1.2 support. | |
| DDC/CI | Enable this option to allow the monitor control via the graphics card. |
| Auto Detect Automatically detect the input signal. | |
| All Recall Resets all settings to their default values. | |
Appendix
Specifications
| Item Category Specifications | ||
| LCD | Type | VA, a-Si TFT LCD, 1920 x 10800.2493 (H)mm x 0.241 (V)mm pixel pitch |
| Display Size | 55 cm | |
| 21.5” viewable | ||
| Color Filter RGB Vertical Stripe | ||
| Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H) | ||
| Input Signal Video Sync | AnalogD-SUB: fh : 24~82 kHz, fv : 50~75 HzTMDS digital (100 Ω)DisplayPort: fh : 30~135 kHz, fv : 48~120 HzHDMI: fh : 30~135 kHz, fv : 48~120 Hz | |
| Compatibility | PC Up to 1920 x 1080 | |
| Macintosh Up to 1920 x 1080 | ||
| Recommended 1920 x 1080 @ 120 Hz | ||
| Supported | 1920 x 1080 @ 50, 60, 75, 1002 , 1202 Hz1680 x 1050 @ 60 Hz1600 x 1200 @ 60 Hz1600 x 900 @ 60 Hz1440 x 900 @ 60, 75 Hz1440 x 576 @ 50 Hz1400 x 1050 @ 60, 75 Hz1366 x 768 @ 60 Hz1360 x 768 @ 60 Hz1280 x 1024 @ 50, 60, 75 Hz1280 x 960 @ 50, 60, 75 Hz1280 x 800 @ 60, 75 Hz1280 x 768 @ 50, 60, 75 Hz1280 x 720 @ 50, 60 Hz1152 x 900 @ 66 Hz1152 x 870 @ 75 Hz1152 x 864 @ 60, 75 Hz1024 x 768 @ 50, 60, 70, 72, 75 Hz1024 x 600 @ 60 Hz848 x 480 @ 60 Hz832 x 624 @ 75 Hz800 x 600 @ 56, 60, 72, 75 Hz720 x 576 @ 50 Hz720 x 480 @ 60 Hz720 x 400 @ 70 Hz640 x 480 @ 50, 60, 67, 73, 75 Hz640 x 400 @ 60, 70 Hz640 x 350 @ 70 Hz | |
| Power3 | Input Voltage AC 100-240 V, 50/60 Hz (auto switch) | |
| Display Area | Active Size(H x V) | 478.7 x 260.3 mm |
| 18.8" x 10.2" | ||
| Operating Conditions | Altitude | up to 4.9 km |
| up to 16,404 ft | ||
| Relative Humidity | 20% to 90% (non-condensing) | |
| Temperature | 0°C to 40°C | |
| 32°F to 104°F | ||
| Storage Conditions | Altitude | up to 12.1 km |
| up to 40,000 ft | ||
| Relative Humidity | 5% to 90% (non-condensing) | |
| Temperature | -20°C to 60°C | |
| -4°F to 140°F | ||
| Dimensions (with stand) | Physical (W x H x D) | 493.1 x 381.3~501.6 x 229.6 mm |
| 19.4" x 15.0"~19.7" x 9.0" | ||
| Weight (with stand) | Physical | 6.8 kg |
| 15.1 lb | ||
| Wall Mount Dimensions 100 x 100 mm | ||
| Power Consumption | On 4 60W (Maximum) | |
| Off < 0.3W (Maximum) | ||

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Glossary
This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order.
NOTE: Some terms may not be applicable to your monitor.
Advanced DCR
Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
All Recall
Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual.
NOTE: (Exception) This control does not affect changes made with the "Language Select" or "Power Lock setting".
Audio Adjust
Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.
Auto Detect
If the current input source has no signal, the monitor will automatically switch to the next input option. This function, on some models, is disabled by default.
Auto Image Adjust
Automatically sizes, centers, and fine tunes the video signal to eliminate waviness and distortion.
B Black Stabilization
ViewSonic's Black Stabilization provides heightened visibility and detail by brightening dark scenes.
Blue Light Filter
Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.
Brightness
Adjusts background black levels of the screen image.
C Color Adjust
Provides several color adjustment modes, to help adjust the color settings to fit the user's needs.
Color Range
The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly.
| Options Description | |
| Auto | The monitor automatically recognizes the color format and black and white levels. |
| Full Range The color range of the black and white levels are full. | |
| Limited Range | The color range of the black and white levels are limited. |
Color Space
Allows users to choose which color space they would like to use for monitor color output (RGB, YUV).
Color Temperature
Allows users to select specific color temperature settings to further customize their viewing experience.
| Panel Default Panel Original Status | |
| sRGB Standard color space used for the Windows system. | |
| Bluish Set the color temperature to 9300K. | |
| Cool Set the color temperature to 7500K. | |
| Native Default color temperature. Recommended for general use. | |
| Warm Set the color temperature to 5000K. |
Contrast
Adjusts the difference between the image background (black level) and the foreground (white level).
Fine Tune
Improve distorted images caused by an analog signal.
G Game Mode
Integrates a gaming-oriented On-Screen Display (OSD) design, including: pre-calibrated FPS, RTS, and MOBA gaming settings. Each mode is functionally customized with in-game testing and adjustments made for the best blend of color and technology.
Gamma
Allows users to manually adjust the brightness level of the monitor's grayscale levels. There are six selections: 1.8, 2.0, 2.2, 2.4, 2.6 and 2.8.
H H./V. Position
Manually adjust the screen image horizontally and/or vertically.
Horizontal Size
Manually stretch or shorten the screen image on its horizontal axis.
Hue
Adjusts the tint of each color (red, green, blue, cyan, magenta, and yellow).
Information
Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards's user guide for instructions on changing the resolution and refresh rate (vertical frequency).
NOTE: VESA 1024 x 768 @ 60Hz, for example, means that the resolution is 1024 x 768 and the refresh rate is 60Hz.
Input Select
Toggles between the various input options that are available for the monitor.
Low Input Lag
ViewSonic® offers low input lag, utilizing a monitor process reducer, which decreases signal latency. Under the “Low Input Lag” sub-menu, you can select the appropriate speed for your desired use from the two options.
M Manual Image Adjust
Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments.
Memory Recall
Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual.
NOTE:
- (Exception) This control does not affect changes made in the "Language Select" or "Power Lock" setting.
- Memory Recall is the default as-shipped display configuration and settings. Memory Recall is the setting in which the product qualifies for ENERGY STAR®. Any changes to default as-shipped display configuration and settings would change the energy consumption, and may increase energy consumption beyond the limits required for ENERGY STAR® qualification, as applicable. ENERGY STAR® is a set of power-saving guidelines issued by the U.S. Environmental Protection Agency (EPA). ENERGY STAR® is a joint program of the
U.S. Environmental Protection Agency
and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.

O OSD Pivot
Sets the monitor's On-Screen Display (OSD) Menu display direction.
| Options Description | |
| 0° Sets the OSD Menu without a pivot. | |
| +90° Sets the OSD Menu with a +90° pivot. | |
| -90° Sets the OSD Menu with a -90° pivot. |
Overscan
Refers to a cropped image on your monitor's screen. A setting on your monitor zooms in on movie content, so that you cannot see the outermost edges of the film.
R Recall
Resets the ViewMode monitor settings.
Resolution Notice
The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window when setting up the display resolution.
Response Time
Adjusts the response time, creating smooth images without streaking, blurring, or ghosting. A low response time is perfect for the most graphic-intense gaming, and provides amazing visual quality while watching sports or action movies.
RGB Color Space
The most common color space for displays. Red, green, and blue light are added together to reproduce a broad array of colors.
S Saturation
Adjusts the color depth of each color (red, green, blue, cyan, magenta, and yellow).
Setup Menu
Adjusts On-Screen Display (OSD) Menu settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu.
Sharpness
Adjusts the picture quality of the monitor.
V ViewMode
ViewSonic's unique ViewMode feature offers "Game", "Movie", "Web", "Text", "MAC", and "Mono" presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
Y YUV Color Space
YUV color space is used for color image and video processing; taking into account properties of the human eye that allow for reduced bandwidth of chroma components without perceptual distortion.
Troubleshooting
This section describes some common problems that you may experience when using the monitor.
| Problem or Issue Possible Solutions | |
| No power | Make sure you have turned on the monitor by pressing thePowerbutton.Make sure the power cord is properly and securely connected to the monitor and power outlet.Plug another electrical device into the power outlet to verify that the outlet is supplying power. |
| Power is On, but no image appears on screen | Make sure the video cable connecting the monitor to the computer is properly and securely connected.Adjust the brightness and contrast settings.Make sure the correct input source is selected. |
| Wrong or abnormal colors | If any colors (red, green, or blue) are missing, check the video cable to make sure it is properly and securely connected. Loose or broken pins in the cable connector could cause an improper connection.Connect the monitor to another computer. |
| Screen image is too light or dark | Adjust brightness and contrast settings via the OSD Menu.Reset the monitor to factory settings. |
| Screen image cuts in and out | Make sure the correct input source is selected.Check for bent or broken pins in the video cable connector.Make sure the video cable connecting the monitor to the computer is properly and securely connected. |
| Screen image is blurred | Adjust the resolution to the correct Aspect Ratio.Reset the monitor to factory settings. |
| The screen isn’t centered correctly | Adjust the horizontal and vertical controls via the OSD Menu.Check the Aspect Ratio.Reset the monitor to factory settings. |
| The screen appears yellow | Make sure the “Blue Light Filter” is Off. |
| The OSD Menu does not appear on the screen/the OSD controls are inaccessible | Check whether the OSD Menu is locked.Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor.Reset the monitor to factory settings. |
| Control panel keys do not work | Press only one key at a time.Restart the computer. |
| Some menus aren’t selectable in the OSD | Adjust the ViewMode or the input source.Reset the monitor to factory settings. |
| No audio output | If using ear-/headphones, ensure the mini stereo jack is connected.Make sure the volume is not muted, nor set to 0.Check the Audio Input setting. |
| The monitor will not adjust | Make sure there are no obstructions near or on the monitor, and that there is adequate spacing.For more information, see “Adjusting the Viewing Angle”. |
| USB devices connected to the monitor do not work | Make sure the USB cable is connected properly.Try changing to another USB port (if applicable).Some USB devices require a higher electric current; connect the device directly to the computer. |
| The external device is connected, but no image appears on the screen | Make sure the Power is OnAdjust brightness and contrast via the OSD Menu.Check the connecting cable and make sure it is properly and securely connected. Loose or broken pins in the cable connector could cause an improper connection. |
Maintenance
General Precautions
- Make sure the monitor is turned off and the power cable is unplugged from the power outlet.
- Never spray or pour any liquid directly onto the screen or case.
- Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a lighter-colored monitor.
Cleaning the Screen
- Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
- If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth; then wipe the screen.
Cleaning the Case
- Use a soft, dry cloth.
- If the case is still not clean, apply a small amount of non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
Disclaimer
- ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor.
- ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
Blue Light Filter and Eye Health
The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience.
While using and enjoying your monitor please keep the following in mind:
- Viewing computer screens for extended periods of time may cause eye irritation and discomfort. To reduce these effects, it is recommended to take periodic breaks from viewing to allow the eyes to relax.
- The monitor also supports Flicker-Free, which reduces or eliminates screen flicker, thus easing potential eye strain.
- Setting the filter value to 100 will provide the best performance of the blue light filter, which meets TUV certification standards.
Calculating Breaks
When viewing the monitor for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least five minutes are recommended after one to two hours of continuous viewing.
Taking shorter, more frequent breaks are generally more beneficial than longer, less frequent breaks.
Looking at Distant Objects
While taking breaks, users can further reduce eye strain and dryness by focusing on objects that are further away from them.
Eye and Neck Exercises
Eye Exercises
Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed.
Neck Exercises
Neck exercises can also help minimize eye strain. Relax your arms and let them hang at your sides, bend forward slightly to stretch the neck, turn your head to the right and to the left. Repeat as many times as needed.
Product Upgradeability and Repairability
| The following is a list of hardware features available for at least 5 years after the sale of the product. | Upgradable Repairable Replaceable | |
| Main Processor(s) or SOC | No No Yes | |
| Memory | N/A N/A N/A | |
| HDD | N/A N/A N/A | |
| Wireless Networking Capability | N/A N/A N/A | |
| Graphics Card | N/A N/A N/A | |
| Rechargeable Battery | N/A N/A N/A | |
| Fan Assembly | N/A N/A N/A | |
| Camera | N/A N/A N/A | |
| Fingerprint Reader | N/A N/A N/A | |
| Display Assembly | No No Yes | |
| Keyboard | N/A N/A N/A | |
| Internal Power Supply | No No Yes | |
NOTE: *N/A = Not applicable for the product.
Regulatory and Service Information
Compliance Information
This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
Industry Canada Statement
CAN ICES (B) / NMB (B)
CE Conformity for European Countries

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.
The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:
| Substance | Proposed Maximum Concentration | Actual Concentration |
| Lead (Pb) 0.1% < 0.1% | ||
| Mercury (Hg) 0.1% < 0.1% | ||
| Cadmium (Cd) 0.01% < 0.01% | ||
| Hexavalent Chromium (Cr6+) 0.1% | < 0.1% | |
| Polybrominated biphenyls (PBB) 0.1% < 0.1% | ||
| Polybrominated diphenyl ethers (PBDE) | 0.1% < 0.1% | |
| Bis (2-ethylhexyl) phthalate (DEHP) | 0.1% < 0.1% | |
| Butyl benzyl phthalate (BBP) 0.1% | < 0.1% | |
| Dibutyl phthalate (DBP) 0.1% < 0.1% | ||
| Diisobutyl phthalate (DIBP) 0.1% < 0.1% |
Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:
• Copper alloy containing up to 4% lead by weight.
- Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
- Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
- Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.
Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
Product Disposal at End of Product Life
ViewSonic ® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic ® website to learn more.
USA & Canada:
https://www.viewsonic.com/us/go-green-with-viewsonic
Europe:
https://www.viewsonic.com/eu/environmental-social-governance/recycle
Taiwan:
https://recycle.moenv.gov.tw/
For EU users, please contact us for any safety/accident issue experienced with this product:
ViewSonic Europe Limited

Haaksbergweg 75
1101 BR Amsterdam
Netherlands

+31 (0) 650608655

EPREL@viewsoniceurope.com

https://www.viewsonic.com/eu/
Copyright Information
Copyright© ViewSonic® Corporation, 2025. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.
ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.
Customer Service
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product's serial number, which is located on the rear of the monitor by the I/O ports.
| Country/ Region Website Country/ Region Website | |||
| Asia Pacific & Africa | |||
| Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ | |||
| 中国 (China) | www.viewsonic.com.cn | 香港(繁體中文) | www.viewsonic.com/hk/ |
| Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/ | |||
| Indonesia www.viewsonic.com/id/ | Israel | www.viewsonic.com/il/ | |
| 日本 (Japan) | www.viewsonic.com/jp/ | Korea | www.viewsonic.com/kr/ |
| Malaysia | www.viewsonic.com/my/ | Middle East | www.viewsonic.com/me/ |
| Myanmar | www.viewsonic.com/mm/ | Nepal | www.viewsonic.com/np/ |
| New Zealand | www.viewsonic.com/nz/ | Pakistan | www.viewsonic.com/pk/ |
| Philippines | www.viewsonic.com/ph/ | Singapore | www.viewsonic.com/sg/ |
| 臺灣 (Taiwan) | www.viewsonic.com/tw/ | ประเทศไทย | www.viewsonic.com/th/ |
| Việt Nam | www.viewsonic.com/vn/ | South Africa & Mauritius | www.viewsonic.com/za/ |
| Americas | |||
| United States | www.viewsonic.com/us | Canada | www.viewsonic.com/us |
| Latin America | www.viewsonic.com/la | ||
| Europe | |||
| Europe | www.viewsonic.com/eu/ | France | www.viewsonic.com/fr/ |
| Deutschland | www.viewsonic.com/de/ | Қазақстан | www.viewsonic.com/kz/ |
| Россия | www.viewsonic.com/ru/ | España www.viewsonic.com/es/ | |
| Türkiye | www.viewsonic.com/tr/ | Україна | www.viewsonic.com/ua/ |
| United Kingdom | www.viewsonic.com/uk/ | ||
Limited Warranty
ViewSonic® Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer's original limited warranty and the warranty period will not be extended. ViewSonic® provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: "What the warranty excludes and does not cover" section).
How long the warranty is effective:
ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:
- Any product on which the serial number has been defaced, modified, or removed.
- Damage, deterioration, or malfunction resulting from:
» Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
» Repair or attempted repair by anyone not authorized by ViewSonic®.
» Damage to or loss of any programs, data, or removable storage media.
» Normal wear and tear.
» Removal or installation of the product.
- Software or data loss occurring during repair or replacement.
-
Any damage of the product due to shipment.
-
Causes external to the product, such as electric power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic's specifications.
- Failure of owner to perform periodic product maintenance as stated in the User Guide.
- Any other cause which does not relate to a product defect.
- Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in).
- Software - Any third-party software included with the product or installed by the customer.
- Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
- Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in the product User Guide.
- Removal, installation, and set-up service charges, including wall-mounting of the product.
How to get service:
- For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the “Customer Service” page). You will need to provide your product’s serial number.
- To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®.
- For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer.
The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.
For users in Europe and Russia, full details of warranty provided can be found at: http://www.viewsonic.com/eu/ under "Support/Warranty Information".
Mexico Limited Warranty
ViewSonic® Display
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
ViewSonic ® LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover:
- Any product on which the serial number has been defaced, modified or removed.
- Damage, deterioration, or malfunction resulting from:
» Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
» Causes external to the product, such as electrical power fluctuations or failure.
» Use of supplies or parts not meeting ViewSonic®’s specifications.
» Normal wear and tear.
» Any other cause which does not relate to a product defect.
- Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
- Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records
Product Name: Model Number:
Document Number: Serial Number:
Purchase Date: Extended Warranty Purchase? (Y/N)
If so, what date does warranty expire?
- To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product, in the original container packaging, to an authorized ViewSonic® service center.
- Round trip transportation costs for in-warranty products will be paid by ViewSonic®.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic ® 's liability is limited to the cost of repair or replacement of the product. ViewSonic ® shall not be liable for:
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic®.
| Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: | |
| Name, address, of manufacturer and importers:México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,Col. San Fernando Huixquilucan, Estado de MéxicoTel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm | |
| NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 | |
| Hermosillo:Distribuciones y Servicios Computacionales SA de CV.Calle Juarez 284 local 2Col. Bugambilas C.P: 83140Tel: 01-66-22-14-9005E-Mail: disc2@hmo.megared.net.mx | Villahermosa:Compumantenimietnos Garantizados, S.A. de C.V.AV. GREGORIO MENDEZ #1504COL, FLORIDA C.P. 86040Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09E-Mail: compumantenimientos@prodigy.net.mx |
| Puebla, Pue. (Matriz):RENTA Y DATOS, S.A. DE C.V. Domicilio:29 SUR 721 COL. LA PAZ72160 PUEBLA, PUE.Tel: 01(52).222.891.55.77 CON 10 LINEASE-Mail: datos@puebla.megared.net.mx | Veracruz, Ver.:CONEXION Y DESARROLLO, S.A DE C.V. Av.Americas # 419ENTRE PINZÓN Y ALVARADOFracc. Reforma C.P. 91919Tel: 01-22-91-00-31-67E-Mail: gacosta@qplus.com.mx |
| Chihuahua:Soluciones Globales en ComputaciónC. Magisterio # 3321 Col. MagisterialChihuahua, Chih.Tel: 4136954E-Mail: Cefeo@soluglobales.com | Cuernavaca:Compusupport de Cuernavaca SA de CVFrancisco Leyva # 178 Col. Miguel HidalgoC.P. 62040, Cuernavaca MorelosTel: 01 777 3180579 / 01 777 3124014E-Mail: aquevedo@compusupportcva.com |
| Distrito Federal:QPLUS, S.A. de C.V.Av. Coyoacán 931Col. Del Valle 03100, México, D.F.Tel: 01(52)55-50-00-27-35E-Mail : gacosta@qplus.com.mx | Guadalajara, Jal.:SERVICRECE, S.A. de C.V.Av. Niños Héroes # 2281Col. Arcos Sur, Sector Juárez44170, Guadalajara, JaliscoTel: 01(52)33-36-15-15-43E-Mail: mmiranda@servicrece.com |
| Guerrero Acapulco:GS Computación (Grupo Sesicomp)Progreso #6-A, Colo Centro39300 Acapulco, GuerreroTel: 744-48-32627 | Monterrey:Global Product ServicesMar Caribe # 1987, Esquina con Golfo PésicoFracc. Bernardo Reyes, CP 64280Monterrey N.L. MéxicoTel: 8129-5103E-Mail: aydeem@gps1.com.mx |
| MERIDA:ELECTROSERAv Reforma No. 403Gx39 y 41Mérida, Yucatán, México CP97000Tel: (52) 999-925-1916E-Mail: rrrb@sureste.com | Oaxaca, Oax.:CENTRO DE DISTRIBUCION YSERVICIO, S.A. de C.V.Murguía # 708 P.A., Col. Centro, 68000, OaxacaTel: 01(52)95-15-15-22-22Fax: 01(52)95-15-13-67-00E-Mail. gpotai2001@hotmail.com |
| Tijuana:STDAv Ferrocarril Sonora #3780 L-CCol 20 de NoviembrTijuana, Mexico | FOR USA SUPPORT:ViewSonic® Corporation381 Brea Canyon Road, Walnut, CA. 91789 USATel: 800-688-6688E-Mail: http://www.viewsonic.com |
LCD Mexico Warranty Term Template In UG
VSC_TEMP_2008

ViewSonic®
If the OSD Menu is locked, the below message will appear on the screen: