VIP-9890A-EM - Uncategorized Valcom - Free user manual and instructions
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| Product Type | VoIP Paging Speaker |
| Brand | Valcom |
| Model | VIP-9890A-EM |
| Category | IP Audio Device |
| Connectivity | RJ45 Ethernet (10/100 Base-T) |
| Power Source | Power over Ethernet (PoE, IEEE 802.3af) |
| Amplification | Built-in 2-watt amplifier |
| Microphone | Integrated emergency microphone |
| Audio Input | Line input for external audio source |
| Control | Emergency call button and volume adjustment |
| Mounting | Wall or ceiling mountable (bracket included) |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
| Housing | Durable metal and plastic enclosure |
| Compliance | SIP 2.0 compatible |
| Management | Web-based configuration interface |
| Security | Supports TLS and HTTPS |
| Color | White |
| Dimensions (H x W x D) | 7.9 x 7.9 x 3.5 inches |
| Weight | 2.2 lbs |
| Warranty | 2 years limited |
Frequently Asked Questions - VIP-9890A-EM Valcom
How do I reset the Valcom VIP-9890A-EM to factory defaults?
To reset the device, press and hold the reset button located on the back panel for 10 seconds using a paperclip. This will restore factory settings, including the IP address, SIP settings, and all web configurations.
Can I power this speaker using Power over Ethernet?
Yes, the VIP-9890A-EM is designed to be powered by Power over Ethernet (PoE). Simply connect a network cable from a PoE switch or injector to the RJ45 port. It follows IEEE 802.3af standards, making installation easy without extra power cables.
How do I configure the IP address on the device?
The IP address is obtained via DHCP by default. If you need a static IP, use a network scanner to find the device on your network, access its web interface, then go to Network Settings. Alternatively, you can use the Valcom provisioning tool to set a static address.
Is the built-in microphone directional?
The integrated emergency microphone is omnidirectional, picking up sound from all directions. This ensures that emergency announcements are clearly captured in the surrounding area. Its sensitivity is optimized for voice frequencies.
What is the maximum output power of the speaker?
The built-in speaker provides 2 watts of audio output at 8 ohms. This is sufficient for paging in small to medium rooms, corridors, or office areas. The volume can be adjusted manually or via web control.
Can I update the firmware, and how?
Yes, firmware updates are available from the Valcom support website. Download the latest firmware file and upload it via the web interface under System Maintenance. Ensure the device is kept powered during the update to avoid damage.
How do I mount the device on a wall or ceiling?
The VVIP-9890A-EM comes with a mounting bracket and screws. For wall mounting, mark the screw holes, drill anchors, and attach the bracket. Then slide the speaker onto the bracket until it clicks. Ceiling mounting is also possible using the adapter ring included.
Does the device support multiple SIP accounts?
The VIP-9890A-EM supports one primary SIP account and can also register to a backup server. This is typical for paging adapters where a single registration is sufficient. Configuration can be done in the SIP settings page.
What network security features are available?
The device supports TLS and HTTPS encryption for SIP signaling and web management. It also allows access control lists (ACL) to restrict devices that can connect to the web interface. Using strong passwords is recommended.
How do I perform a basic troubleshooting if there is no sound?
First, verify that the device is powered via PoE and has a network link. Check the volume level and mute setting on the web interface. Also test the source by playing audio on the line input. If the issue persists, restart the device or contact Valcom technical support.
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