WISE-3240 - Router Advantech - Free user manual and instructions
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| Product Type | Industrial 4G LTE Router/Gateway |
| Model | WISE-3240 |
| Brand | Advantech |
| Wireless Connectivity | 4G LTE, Wi-Fi 802.11 a/b/g/n, Bluetooth |
| Ethernet Ports | 2 x 10/100 Mbps |
| Serial Ports | 1 x RS-232, 1 x RS-485 |
| Digital I/O | 2 DI, 2 DO |
| Antenna Connector | 2 x SMA for LTE, 2 x RP-SMA for Wi-Fi |
| Power Input | 12-48 VDC with reverse polarity protection |
| Power Consumption | 12 W max |
| Operating Temperature | -40 to 70 °C |
| Storage Temperature | -40 to 85 °C |
| Humidity | 5-95% non-condensing |
| Enclosure Material | Aluminum with DIN-rail mounting |
| Dimensions (W x H x D) | 150 x 100 x 30 mm |
| Weight | 500 g |
| Mounting | DIN-rail and wall mount |
| Software Features | VPN, firewall, NAT, DHCP, dynamic DNS |
| Protocols | Modbus TCP/RTU, MQTT, RESTful API |
| Certifications | CE, FCC, UL |
| Maintenance | Regular firmware updates via web interface; clean with dry cloth |
| Safety | Use grounded power supply; disconnect power before servicing |
| Spare Parts & Repairability | Replacement antennas and power connectors available; factory repair service |
Frequently Asked Questions - WISE-3240 Advantech
How to reset WISE-3240 to factory defaults?
Use a paperclip to press and hold the RESET button on the front panel for 10 seconds. The device will reboot and restore default settings. Alternatively, access the web interface and navigate to Administration > Factory Default.
How to configure the router for the first time?
Connect your PC to the LAN port with an Ethernet cable. Set your PC's IP to 192.168.1.x (subnet 255.255.255.0). Open a browser, enter the default IP 192.168.1.1. Login with the default credentials admin/admin. Use the Setup Wizard to set WAN type, Wi-Fi, and cellular settings.
What should I do if my SIM card is not recognized?
Ensure the SIM card is inserted correctly and the gold contacts face down. Check if a SIM PIN is enabled: disable it or enter it in the router's cellular settings. Verify the router supports the same LTE band as your carrier.
How to set up a VPN tunnel on the WISE-3240?
Go to the VPN section in the web interface. Choose the type (PPTP/L2TP/IPSec/OpenVPN). Enter the server address, username, password, and preshared key if required. Enable the tunnel and reboot. Verify the connection status in the Dashboard.
How can I connect sensors to the WISE-3240 via Modbus?
Connect the RS-485 wires to the A and B terminals. Configure the serial port as Modbus RTU in the web interface. Set the baud rate, data bits, stop bits, and parity to match your sensor. For TCP, use the Modbus gateway feature to map the serial device to a TCP port.
What do the LED indicators mean?
PWR: solid green for power. LTE: solid green when connected, blinking when searching. Wi-Fi: solid green when radio is on. LAN: solid green when link is active, blinking during activity. ALM: red if a system error occurs. See the manual for detailed states.
How to update the firmware on the WISE-3240?
Download the latest firmware from Advantech's website. In the web interface, go to System > Firmware Update. Click Browse, select the .bin file, and click Update. Do not power off during the update. The router will reboot automatically.
Is the WISE-3240 suitable for outdoor use?
The WISE-3240 is designed for industrial indoor environments and can be installed in a weatherproof enclosure. Its operating temperature range is -40 to 70 °C, but it is not IP-rated for direct outdoor exposure without protection.
How do I secure my wireless network on this router?
Use WPA2-AES encryption with a strong passphrase. Disable SSID broadcast if desired. Enable MAC address filtering and disable WPS. Also consider setting up a separate guest network for additional security.
What are the power requirements and how to connect power?
Input voltage is 12-48 VDC. Connect to the terminal block with correct polarity. A power supply with at least 4 W is recommended. Use a fuse or circuit breaker for safety. See the manual for the wiring diagram.
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USER MANUAL WISE-3240 Advantech
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Product information
Brand : Advantech
Model : WISE-3240
Category : Router