SUPERHEAT-MHP10 - Heat pump ElectriQ - Free user manual and instructions
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| Product Type | Air Source Heat Pump |
| Brand | ElectriQ |
| Model | SUPERHEAT-MHP10 |
| Heating Capacity | 10 kW |
| Power Supply | 230V ~ 50Hz |
| Dimensions (W x H x D) | 850 x 950 x 350 mm |
| Weight | 85 kg |
| Refrigerant | R32 |
| COP (Coefficient of Performance) | Up to 4.5 |
| Noise Level | 55 dB(A) |
| IP Rating | IPX4 |
| Operating Temperature | -15°C to +43°C |
| Water Connections | 1" BSP |
| Controller | Digital display with remote control |
| Functions | Heating, cooling, and domestic hot water production |
| Defrost Function | Automatic defrosting |
| Safety Protections | Overheat, anti-freeze, and pressure protection |
| Maintenance | Clean air filters monthly; check water pressure annually |
| Spare Parts Availability | Through ElectriQ after-sales service |
| Installation | Professional installation recommended |
Frequently Asked Questions - SUPERHEAT-MHP10 ElectriQ
How do I clean the air filter of the ElectriQ SUPERHEAT-MHP10?
Turn off the unit, remove the front panel, take out the air filter, and rinse it with warm water. Let it dry completely before reinstalling. Clean it every two weeks for optimal performance.
Does the SUPERHEAT-MHP10 provide cooling during summer?
Yes, the reversible heat pump functions include both heating and cooling modes, making it a year-round comfort solution.
What is the ideal installation location for this heat pump?
Install it on a flat, stable surface outdoors, with enough clearance for airflow. Maintain at least 500 mm from walls and 1000 mm from the front outlet.
Can the heat pump operate in freezing temperatures?
Yes, the unit is designed to operate down to -15°C. The automatic defrost cycle prevents ice build-up on the evaporator.
How often should professional maintenance be scheduled?
We recommend an annual check-up by a certified technician to inspect refrigerant levels, electrical connections, and overall system performance.
What should I do if the heat pump stops heating suddenly?
Check the power supply, circuit breaker, and ensure the temperature setpoint is above room temperature. If the error code appears on the display, refer to the manual or contact ElectriQ support.
Are there any government grants for installing this heat pump?
In the UK, air source heat pumps may qualify for the Boiler Upgrade Scheme (BUS) and Renewable Heat Incentive (RHI) depending on installation. Check local eligibility.
How do I connect the heat pump to a smart home system?
If your model supports Wi-Fi, download the ElectriQ app to control the unit remotely. For wired connections, use the optional smart controller accessory.
What is the warranty provided with the SUPERHEAT-MHP10?
ElectriQ typically offers a 2-year manufacturer warranty with free support. Extended warranties may be available through retailers.
Why is the heat pump making unusual noises?
Normal operation includes compressor and fan sounds. If you hear rattling or grinding, check for loose components or debris around the fan blade. Contact a technician if the noise persists.
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USER MANUAL SUPERHEAT-MHP10 ElectriQ
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Product information
Brand : ElectriQ
Model : SUPERHEAT-MHP10
Category : Heat pump