AM-713-E - Security Camera Vivotek - Free user manual and instructions
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| Product Type | Network Security Camera |
| Brand | Vivotek |
| Model | AM-713-E |
| Image Sensor | 1/4" CMOS |
| Maximum Resolution | 640 x 480 pixels (VGA) |
| Lens | Fixed 4.0 mm |
| Video Compression | MJPEG |
| Connectivity | Wired Ethernet (RJ-45) |
| Power Supply | 12 V DC |
| Dimensions (W x H x D) | 60 x 50 x 100 mm |
| Weight | 250 g |
| Operating Temperature | 0 °C to 40 °C |
| Storage Temperature | -20 °C to 60 °C |
| Indoor/Outdoor Use | Indoor only |
| Audio | Built-in microphone |
| Network Protocols | TCP/IP, HTTP, DHCP, SMTP |
| Security Features | Password protection, HTTPS support |
| Cleaning | Wipe with a soft dry cloth |
| Repair | Contact authorized service center |
| General Information | Manual available in PDF form |
Frequently Asked Questions - AM-713-E Vivotek
How do I connect the camera to my network?
Use an Ethernet cable to connect the camera to your router, then plug in the 12V DC power adapter. The camera will obtain an IP address via DHCP automatically. You can use the included software or a web browser to locate and access it.
How do I reset the camera to factory defaults?
Locate the reset button on the camera (usually a small hole). Press and hold it with a pin for 10 seconds while the camera is powered on. This restores the default settings and clears any custom passwords.
What should I do if no image is displayed?
Check that the camera is powered and connected to the network. Verify your IP address settings and that the camera is not blocked by a firewall. Try using a different browser or the latest Vivotek software. If the problem persists, perform a factory reset.
How can I access the camera remotely?
Set up port forwarding on your router for the camera's IP address and port (default HTTP port is usually 80). Then type your public IP address in a web browser from anywhere. For security, always use HTTPS and strong passwords.
Does the camera support night vision?
The model does not include built-in IR LEDs, so it is not designed for night vision. For low-light conditions, we recommend installing additional lighting or using a camera with IR capability.
How do I update the firmware?
Visit the Vivotek support website, download the latest firmware file for the AM-713-E model. In the camera's web interface, go to Maintenance > Firmware Upgrade, upload the file, and wait for the camera to reboot. Do not disconnect power during the update.
How do I configure motion detection?
Log into the camera's web interface, go to Motion Detection settings, and enable the feature. You can define sensitivity and the detection window. The camera can then send alerts via email using SMTP settings.
Is the camera waterproof?
No, this model is designed for indoor use only. It has no IP rating for water or dust resistance. Keep it away from moisture and extreme weather conditions.
How do I change the administrator password?
Access the camera's web interface, go to System > User Management or Security. Enter the current password, then set a new one. Use a combination of letters, numbers, and symbols for better security.
Can I use the camera without a router?
Yes, you can connect the camera directly to your computer using an Ethernet cable. However, you will need to assign a static IP address to both the camera and your computer in the same subnet, then access it via the web browser.
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USER MANUAL AM-713-E Vivotek
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Product information
Brand : Vivotek
Model : AM-713-E
Category : Security Camera