RS-TOUCH12-W - Whiteboard Black Box - Free user manual and instructions
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| Product Type | Interactive Whiteboard |
| Brand | Black Box |
| Model | RS-TOUCH12-W |
| Display Diagonal | 12 inches |
| Surface Type | Glossy touch-sensitive panel |
| Resolution | 1920 x 1080 pixels |
| Aspect Ratio | 16:9 |
| Touch Technology | Infrared multi-touch |
| Touch Points | 10-point touch |
| Connectivity | USB, HDMI, VGA, audio in/out |
| Power Supply | 100-240V AC, 50/60Hz |
| Power Consumption | 25W (max) |
| Weight | 3.5 kg |
| Dimensions (W x H x D) | 300 x 200 x 30 mm |
| Mounting | VESA mount 75x75 mm or tabletop stand |
| Stylus | 2 passive pens included |
| Included Software | Whiteboard annotation and screen capture tool |
| Operating System Compatibility | Windows, macOS, Linux, Android |
| Article Code | RS-TOUCH12-W |
| Maintenance | Wipe with a soft dry cloth; avoid abrasive cleaners |
| Safety Features | Overcurrent protection, short-circuit protection |
| Spare Parts & Repairability | Replacement screen panel and circuit board available |
| Warranty | 2-year limited warranty |
Frequently Asked Questions - RS-TOUCH12-W Black Box
How do I connect the RS-TOUCH12-W to my computer?
Use the provided HDMI or VGA cable to connect to your PC, then plug the USB cable for touch functionality. Your computer should automatically detect the whiteboard as a display and input device.
Can I use the whiteboard without installing any software?
Basic touch and display functions work without drivers on Windows, macOS, and Linux. However, to access advanced whiteboard features such as annotation and screen capture, install the included software.
How do I calibrate the touch screen?
Go to the control panel of the supplied whiteboard software and select 'Calibrate'. Follow the on-screen prompts to tap the targets. Calibration ensures precise touch response.
What should I do if the touch is not responding?
Check that the USB cable is securely connected. Reboot the device and try again. If the issue persists, open the software settings and run the touch diagnostic tool.
How to clean the surface safely?
Turn off the whiteboard and unplug it. Use a soft, lint-free cloth slightly dampened with water or a mild glass cleaner. Do not spray liquid directly on the screen; never use abrasive or chemical cleaners.
Is the RS-TOUCH12-W compatible with screen sharing?
Yes, the whiteboard supports screen mirroring via HDMI, and you can use third-party wireless screen share devices connected to the HDMI port.
Can I mount the whiteboard on a wall?
Absolutely. The back panel has a VESA 75mmx75mm pattern for standard wall mounts. Use the supplied screws and follow the installation guide.
Does the whiteboard support multi-user collaboration?
Yes, it supports 10-point multi-touch, allowing multiple users to write, draw, and interact simultaneously.
What operating systems are supported?
The whiteboard is compatible with Windows, macOS, Linux, and Android. No additional drivers are needed for basic functions.
What is included in the package?
The package includes the RS-TOUCH12-W interactive whiteboard, a USB cable, an HDMI cable, two styluses, a quick-start guide, and the software CD (or download link).
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USER MANUAL RS-TOUCH12-W Black Box
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Product information
Brand : Black Box
Model : RS-TOUCH12-W
Category : Whiteboard