Bullet IB9389-HT - Security Camera Vivotek - Free user manual and instructions
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| Product Type | Bullet Network Security Camera |
| Brand | Vivotek |
| Model | IB9389-HT |
| Camera Category | Outdoor Bullet Camera |
| Sensor | 1/2.7" Progressive CMOS |
| Resolution | 5 Megapixels (2592 x 1944) at 15 fps |
| Lens | Fixed focal, 4mm, F1.8 |
| Day/Night | Yes, with removable IR-cut filter |
| IR Distance | Up to 30m (98ft) with Smart IR |
| Weatherproof Rating | IP66 (dust-tight and protected against water jets) |
| Vandal Resistance | IK10 (impact-resistant glass and housing) |
| Compression | H.265, H.264, MJPEG |
| Power Supply | DC 12V or PoE (IEEE 802.3af) |
| Power Consumption | Max 13W (IR on) |
| Dimensions | Ø 76 mm x 248 mm (Ø 3.0" x 9.8") |
| Weight | Approximately 1.2 kg (2.65 lb) |
| Operating Temperature | -40°C to 60°C (-40°F to 140°F) |
| Network Interface | 10/100 Base-T Ethernet with RJ-45 connector |
| Main Features | Smart Stream II, WDR Pro (140dB), SNV (Supreme Night Visibility) |
| Maintenance | Clean lens with soft dry cloth; check cable connections periodically |
| Safety | Disconnect power before cleaning; use certified power supply only |
| Spare Parts & Repairability | Contact Vivotek service center for genuine spare parts; not user-serviceable |
| Storage | Supports microSD/SDHC/SDXC card slot for on-board recording |
| General Information | Includes mounting kit, quick installation guide, and warranty card |
Frequently Asked Questions - Bullet IB9389-HT Vivotek
How do I reset the Vivotek IB9389-HT camera to factory defaults?
Press and hold the reset button on the camera for about 10 seconds while the camera is powered on. The camera will reboot and restore all settings to factory defaults. Make sure to configure the network settings again after reset.
Can the IB9389-HT be powered via Power over Ethernet (PoE)?
Yes, the camera supports PoE (IEEE 802.3af) and can be powered through a single Ethernet cable using a PoE switch or injector. It also supports DC 12V input if PoE is not available.
What is the maximum storage capacity supported by the microSD card slot?
The camera supports microSD, SDHC, and SDXC cards with a maximum capacity of 512GB. Use a high-endurance card for continuous recording.
How far can the IR LEDs illuminate at night?
The built-in Smart IR LEDs provide up to 30 meters (98 feet) of illumination in complete darkness, ensuring clear black-and-white footage during nighttime.
Is the Vivotek IB9389-HT suitable for outdoor use?
Yes, it has an IP66 weatherproof rating, making it resistant to dust and powerful water jets, and an IK10 vandal-resistant housing to withstand impacts. It can operate in temperatures from -40°C to 60°C.
How do I clean the lens of the security camera?
Turn off the camera and use a soft, lint-free microfibre cloth to gently wipe the lens. If needed, use a small amount of lens cleaner. Avoid touching the lens with bare hands and do not use abrasive materials.
What video compression formats does the camera support?
The camera supports H.265, H.264, and MJPEG compression. H.265 (HEVC) reduces bandwidth and storage usage while maintaining high image quality.
Can I access the camera remotely over the internet?
Yes, the camera can be accessed remotely via the Vivotek's free DDNS service or by setting up port forwarding on your router. Use the Vivotek viewing software or mobile app for easy remote monitoring.
Does the camera have two-way audio?
No, the IB9389-HT is primarily a video surveillance camera and does not include a built-in microphone or speaker. It only supports audio input via an optional external microphone, and has no audio output.
What is the warranty period for the Vivotek IB9389-HT?
Vivotek typically offers a 2-year limited warranty for this camera model. However, warranty may vary by region. Contact your local dealer or Vivotek support for specific warranty terms and conditions.
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USER MANUAL Bullet IB9389-HT Vivotek
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Product information
Brand : Vivotek
Model : Bullet IB9389-HT
Category : Security Camera