SHOME-520/3 - Home Automation Steren - Free user manual and instructions
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| Type of product | Smart Wi-Fi plug (pack of 3) |
| Model | SHOME-520/3 |
| Brand | Steren |
| Category | Home Automation |
| Dimensions (each plug) | Approx. 6.0 cm x 4.0 cm x 3.5 cm |
| Weight (each plug) | Approx. 45 g |
| Input voltage | 120 V AC, 60 Hz |
| Maximum load | 15 A (1800 W) |
| Wireless connectivity | Wi-Fi 802.11 b/g/n (2.4 GHz) |
| Compatible apps | Steren Home, Tuya Smart (depending on version) |
| Voice control | Amazon Alexa and Google Assistant |
| Main functions | Remote on/off control, scheduling, timer, countdown |
| Control interface | Mobile app (iOS and Android) and manual button on plug |
| Status indicator | LED light for connectivity and power |
| Enclosure material | Fire-resistant ABS plastic |
| Safety features | Overload protection, short-circuit protection |
| Operating temperature | 0°C to 40°C |
| Humidity range | 20%–85% RH (non-condensing) |
| Mounting | Directly into standard wall outlet |
| Package content | 3 smart plugs, user manual, warranty card |
| Maintenance | Wipe with a soft dry cloth; do not use chemical cleaners |
| Repairability | No user-serviceable parts; contact Steren support for warranty |
| Warranty | 1 year limited warranty |
Frequently Asked Questions - SHOME-520/3 Steren
How do I set up the SHOME-520/3 smart plug?
Plug the device into an outlet and connect to the 2.4 GHz Wi-Fi network. Then use the Steren Home app to add the device via Smart Config or AP mode. Press the button on the plug until the LED blinks and follow the app steps.
Does this smart plug work with Alexa or Google Assistant?
Yes, it is compatible with Amazon Alexa and Google Assistant. You can enable the relevant skill/action in the voice assistant app and link your Steren Home account to control the plug using voice commands.
Can I schedule devices to turn on/off automatically?
Yes, the Steren Home app allows you to create schedules, timers, and countdowns for each plug. Set specific times for the plug to power on or off, ideal for automating lamps, coffee makers, and other appliances.
What is the maximum power rating?
Each smart plug is rated for 120 V AC, 15 A, and 1800 W maximum load. Do not exceed this limit to avoid overheating or damage. Check your device's wattage before plugging it in.
Does the smart plug work with a 5GHz Wi-Fi router?
No, the plug only supports 2.4 GHz Wi-Fi networks. If your router broadcasts both bands, make sure your phone is connected to the 2.4 GHz network during setup. Some routers allow you to temporarily disable the 5 GHz band for configuration.
Can I control multiple plugs with the app?
Yes, you can group several smart plugs within the Steren Home app. Create scenes or rooms to control multiple plugs simultaneously, or use the '...' feature to manage them individually.
What should I do if the plug disconnects from Wi-Fi?
First, check your router's connection and restart the router. Then press the button on the plug for 5 seconds until the LED blinks to reset its pairing. Re-add the device using the app. If the issue persists, try moving the plug closer to the router.
Is the smart plug safe to use outdoors?
No, this smart plug is designed for indoor use only. It is not weatherproof. Keep it away from moisture, direct sunlight, and extreme temperatures to prevent electrical shock or damage.
Can I use it with a space heater?
It is not recommended to use any smart plug with high-power heating devices like space heaters because they generally draw more than the plug's maximum rating. Check the heater's wattage; if it exceeds 1800 W, do not use it. Always follow the safety instructions.
Does it require a hub?
No, the SHOME-520/3 works directly over your Wi-Fi network without a separate hub or bridge. It communicates with the smartphone via your router and is compatible with the Steren Home app.
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