21701 - Docking Station TRUST - Free user manual and instructions
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| Type of product | Docking station for laptops |
| Brand | Trust |
| Model | 21701 |
| Connectivity | USB-C (up to 100W power delivery) |
| Supported devices | Laptops, ultrabooks, tablets with USB-C port |
| Video output | 1x HDMI 4K@30Hz, 1x VGA 1080p@60Hz |
| USB ports | 4x USB 3.0 (2x front, 2x rear) |
| Ethernet | Gigabit RJ45 |
| Audio | 3.5mm headphone and microphone combo |
| Charging capacity | Up to 60W laptop charging via USB-C |
| Dimensions | 10 x 10 x 3 cm (3.9 x 3.9 x 1.2 in) |
| Weight | 180 g (6.3 oz) |
| Power supply | External adapter 20V 3.25A (65W) |
| Color | Black |
| LED indicators | Power status, connection status |
| Operating system compatibility | Windows 7/8/10/11, macOS 10.12+, Chrome OS |
| Package contents | Docking station, power adapter, USB-C cable, user manual |
| Warranty | 2-year manufacturer warranty |
| Security features | Overcurrent, overvoltage, and short-circuit protection |
| Maintenance and cleaning | Disconnect before cleaning; wipe with soft dry cloth; avoid liquids |
| Repairability | No user-serviceable parts; contact Trust support for troubleshooting |
| Certifications | CE, FCC, RoHS compliant |
Frequently Asked Questions - 21701 TRUST
How do I connect my laptop to the Trust 21701 docking station?
Connect the provided USB-C cable to your laptop and the other end to the docking station. Then plug in the power adapter and turn on the docking station if it has a power button. Your laptop should automatically detect the dock and install any necessary drivers.
Is the Trust 21701 compatible with my MacBook?
Yes, the Trust 21701 is compatible with MacBook models that have a USB-C/Thunderbolt 3 port. It works with macOS 10.12 and later. For MacBook Air or Pro, you can connect the dock to a USB-C port and use the HDMI output for external displays.
Does the docking station charge my laptop?
The Trust 21701 supports Power Delivery up to 60W. If your laptop requires less than 60W, it will be charged while connected. However, if your charger adapter is more than 60W, the dock may not charge it at full speed.
Can I connect dual monitors to the docking station?
Yes, you can connect two external monitors simultaneously using the HDMI and VGA ports. The HDMI port supports up to 4K@30Hz, while the VGA port supports up to 1080p@60Hz. To extend your desktop, enable the appropriate settings in your operating system.
Do I need to install drivers for the Trust 21701?
The docking station is plug-and-play for most operating systems. Windows, macOS, and Chrome OS will automatically detect and install the basic drivers. For advanced features like Ethernet or audio, make sure your OS is up to date.
What is the maximum supported resolution?
Via the HDMI port, the maximum resolution is 4K (3840x2160) at 30Hz. Via the VGA port, the maximum resolution is 1920x1080 at 60Hz. For best performance, use a high-quality HDMI cable.
Does the docking station work with USB-A only laptops?
No, the Trust 21701 uses a USB-C connection for data, video, and power. If your laptop only has USB-A ports, you would need a USB-C to USB-A adapter, but it may not support video output or power delivery. We recommend using a laptop with USB-C for full functionality.
How do I update the firmware of the docking station?
Check the Trust website for the latest firmware updates. Download the firmware update tool and run it on your computer with the dock connected. Follow the on-screen instructions. Do not disconnect the dock during the update process.
What should I do if the docking station is not detected?
First, ensure all cables are securely connected and the power adapter is plugged in. Try a different USB-C port on your laptop. Restart your laptop. If the issue persists, check if your laptop's USB-C port supports DisplayPort Alt Mode or Thunderbolt. Also, try resetting the dock by unplugging it for 30 seconds.
Can I use the Trust 21701 with a tablet or smartphone?
If your tablet or smartphone supports USB-C video output (e.g., Samsung DeX, Huawei Desktop Mode), the dock can work. Connect the device and you can use the HDMI port to mirror or extend the screen. Charging may also work if your device supports USB-C power delivery.
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USER MANUAL 21701 TRUST
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Product information
Brand : TRUST
Model : 21701
Category : Docking Station