DS2503K - Safe Phoenix - Free user manual and instructions
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| Type of product | Fire-resistant safe |
| Brand | Phoenix |
| Model | DS2503K |
| External dimensions (H x W x D) | Approx. 25 x 35 x 25 cm |
| Internal dimensions (H x W x D) | Approx. 19 x 29 x 20 cm |
| Weight | Approx. 15 kg |
| Lock type | Electronic keypad with manual override key |
| Power source | 2 x AA batteries (not included) |
| Fire rating | Up to 30 minutes at 300°C (estimate) |
| Security | Dual locking bolts and pry-resistant hinges |
| Mounting | Pre-drilled holes for floor or wall mounting |
| Capacity | Ideal for documents, jewelry, and small valuables |
| Maintenance | Clean with a soft, damp cloth; avoid abrasive cleaners |
| Spare parts | Replacement keys and battery compartments are available |
| Reparability | Can be repaired by certified locksmiths |
| Warranty | Standard manufacturer warranty included |
| Manual | Free user manual available for download |
Frequently Asked Questions - DS2503K Phoenix
How do I open the safe for the first time?
Insert the override key and turn it clockwise. The electronic keypad should then be activated. Enter the default code 1234 or 0000 to open the safe. For security, change the code immediately.
What should I do if the battery is low?
When the low battery warning beeps, replace the 2 AA batteries located in the internal battery compartment. Use the override key to open the safe if the keypad becomes unresponsive.
How can I reset the electronic combination?
Open the safe, press the reset button on the interior panel. Enter the factory code, then set your personal 3-8 digit code. Confirm and close the door. Test the new code before finalizing.
Can I mount the safe to the wall or floor?
Yes, the DS2503K has pre-drilled holes. Use the supplied mounting bolts and follow the instructions in the manual. Secure anchoring is recommended to prevent theft.
Is the safe fireproof?
The Phoenix DS2503K offers fire-resistant protection for up to 30 minutes at moderate temperatures, protecting paper documents. It is not fully fireproof for extreme conditions.
How do I clean and maintain the safe?
Use a soft, damp cloth to wipe the exterior. Avoid chemical cleaners or abrasives. Periodically check the locking mechanism and apply a light lubricant if needed.
What items can I store inside?
The safe is suitable for documents, cash, jewelry, and small valuables. The adjustable shelf helps organize items efficiently. Do not overload the safe beyond its stated capacity.
What if I lose the override key?
Contact Phoenix support or an authorized dealer with the safe's serial number to order a replacement key. For security, a locksmith can re-key the lock.
Does the safe have an alarm system?
Some models include a tamper alarm that sounds after multiple invalid attempts. If your unit has this feature, it will be indicated in the manual. The alarm helps deter unauthorized access.
What is the warranty period?
Phoenix provides a limited lifetime warranty against damage from fire or attempted break-in, plus a 1-year warranty on the electronic lock. Refer to the product documentation for exact terms.
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USER MANUAL DS2503K Phoenix
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Product information
Brand : Phoenix
Model : DS2503K
Category : Safe