EWH121M - Air conditioner Mirage - Free user manual and instructions
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| Type of product | Air conditioner (window/wall mounted) |
| Brand | Mirage |
| Model | EWH121M |
| Cooling capacity | 12,000 BTU |
| Heating capacity | 10,500 BTU (heat pump) |
| Energy efficiency ratio (EER) | 9.8 |
| Voltage / Frequency | 115V / 60Hz |
| Power consumption (cooling) | 1,150 W |
| Power consumption (heating) | 1,050 W |
| Airflow (high speed) | 300 CFM |
| Noise level (indoor / outdoor) | 52 dB / 58 dB |
| Dehumidification capacity | 2.5 pints per hour |
| Fan speeds | 3 (High, Medium, Low) |
| Thermostat range | 64°F – 90°F (cooling) |
| Remote control | Yes, with LCD display on unit |
| Timer | 24-hour programmable timer |
| Dimensions (W x H x D) | 23.5 x 18.7 x 22.4 inches |
| Weight | 98 lbs |
| Refrigerant type | R-410A |
| Filter type | Washable, reusable mesh filter |
| Installation type | Through-wall or window kit included |
| Warranty | 1 year parts and labor |
Frequently Asked Questions - EWH121M Mirage
How often should I clean the air filter?
Clean the washable filter every two weeks during heavy use. A dirty filter reduces airflow and cooling efficiency. Simply remove the filter, rinse it with warm water, let it dry completely, and slide it back in.
Why is my air conditioner not cooling the room effectively?
Check if the filter is dirty, if the thermostat is set too high, or if sunlight enters through windows. Also ensure the unit is properly sized for the room and that doors/windows are closed. Clean the filter and re-set the thermostat to a lower temperature.
Can I use an extension cord with this air conditioner?
It is strongly recommended to plug the unit directly into a grounded wall outlet. Extension cords may overheat and cause a fire hazard. If an extension cord is absolutely necessary, use a heavy-duty 14-gauge cord rated for 15 amps.
How do I install the unit in a window?
Follow the install guide: place the unit on the window sill, extend the side panels, lower the window to secure it, and attach the provided brackets to prevent tipping. Use the foam seal to close gaps. For through-wall installation, use the included sleeve.
How can I set the 24-hour timer?
Press the Timer button on the remote or control panel. Use the +/- buttons to set the desired hour (0-24). Press Timer again to confirm. The unit will automatically turn on or off after the set period.
What maintenance does the unit require beyond filter cleaning?
Periodically inspect the exterior for dust, clean the front grille with a soft cloth, and check that the condensate drain is clear. At the end of the season, remove the unit, clean it, and cover it to protect from weather.
How do I switch between cooling and heating mode?
Press the Mode button until Cool or Heat appears on the display. Set your desired temperature using the +/- buttons. The unit will automatically cycle on and off to maintain that temperature.
Why is the air conditioner making loud noises?
Check for loose parts, debris in the fan, or an unbalanced installation. Rattling may come from the window brackets. Ensure all screws are tight. If a loud buzzing continues, contact customer service for a possible compressor issue.
What do the error codes on the display mean?
Common codes: E1 (room sensor fault), E2 (coil sensor fault), and E4 (system protection). Turn off the unit for 10 minutes and restart. If the code reappears, call a qualified technician for repair.
How can I improve energy efficiency?
Use the timer to avoid running the unit when you are away, keep curtains closed during peak sunlight, set the thermostat 2-3°F higher than usual, and regularly clean the filter. Also, ensure the window installation is well sealed to prevent cool air loss.
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USER MANUAL EWH121M Mirage
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Product information
Brand : Mirage
Model : EWH121M
Category : Air conditioner