Glo-Ray GR2BW-48 - Food Warmer Hatco - Free user manual and instructions
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| Type of product | Food Warmer |
| Brand | Hatco |
| Model | Glo-Ray GR2BW-48 |
| Width | 48 inches (121.9 cm) |
| Depth | 15 inches (38.1 cm) |
| Height | 6 inches (15.2 cm) |
| Weight | 22 lbs (10 kg) |
| Power supply | 120V AC, 60Hz |
| Wattage | 1200W |
| Number of heat lamps | 2 |
| Mounting type | Countertop or stand mounting |
| Construction material | Stainless steel and aluminum |
| Temperature range | 120°F – 200°F (49°C – 93°C) |
| Controls | Infinite heat switch |
| Safety features | Cool-touch exterior, overheat protection |
| Cleaning | Warm soapy water, non-abrasive cloth |
| Warranty | 1-year limited parts and labor |
| Accessories | On/off switch, indicator light |
| Certifications | UL, NSF |
| Repairability | Replacement bulbs and switches available |
Frequently Asked Questions - Glo-Ray GR2BW-48 Hatco
How do I clean my Hatco Glo-Ray food warmer?
Unplug the unit and let it cool completely. Wipe the exterior with a soft cloth dampened with warm soapy water. Do not immerse the unit in water or use abrasive cleaners, as they may damage the stainless steel surface.
What types of food can I hold with this warmer?
The Glo-Ray GR2BW-48 is ideal for holding a variety of pre-cooked foods such as meats, vegetables, rolls, and plated meals. It maintains a consistent temperature to keep food at safe serving temperatures without overcooking.
What are the safety precautions to follow?
Always use the warmer on a stable, heat-resistant surface. Keep it away from flammable materials and do not cover the unit while operating. Avoid touching the hot surfaces and unplug before cleaning or servicing.
Can I replace the heat lamps myself?
Yes, replacement heat lamps are available and can be installed by a qualified person. Always disconnect power and let the unit cool before replacing lamps. Refer to the manual for specific instructions.
How long does it take to preheat?
The warmer typically reaches operating temperature within 10 to 15 minutes after turning on. Allow enough time for even heat distribution before placing food.
What is the recommended holding temperature for safe food storage?
For hot food holding, maintain an internal food temperature of at least 140°F (60°C) to prevent bacterial growth. The warmer's temperature range of 120°F to 200°F covers most holding needs.
Does the unit come with a power cord?
Yes, the Glo-Ray GR2BW-48 includes a power cord with a standard plug for immediate connection to a grounded outlet. Ensure the outlet matches the voltage rating on the label.
Can the warmer be mounted under a shelf?
Yes, this model is designed for flexible installation. It can be placed on a countertop or mounted under a shelf using appropriate mounting brackets (sold separately). Follow the instructions for secure installation.
What happens if the unit overheats?
The warmer is equipped with overheat protection that automatically shuts off the heating elements to prevent damage. If this occurs, unplug the unit and allow it to cool, then check for obstructions.
Is the Glo-Ray GR2BW-48 energy-efficient?
Yes, it uses infrared heating technology that heats food directly without heating the surrounding air. This reduces energy consumption and keeps the kitchen cooler compared to conventional warmers.
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