DS-2DE5320W-AE3 - Security Camera Hikvision - Free user manual and instructions
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| Product type | Network PTZ Security Camera |
| Brand | Hikvision |
| Model | DS-2DE5320W-AE3 |
| Image sensor | 1/2.8" Progressive Scan CMOS |
| Maximum resolution | 1920 x 1080 pixels |
| Optical zoom | 20x |
| Digital zoom | 16x |
| Pan/Tilt | 360° endless pan, -5° to 90° tilt |
| IR range | Up to 50 meters |
| Power supply | 12 VDC and PoE (802.3af) |
| Power consumption | Max. 12 W including IR |
| Dimensions | Φ145 mm x 215 mm approx. |
| Weight | Approx. 1.2 kg |
| Protection rating | IP66 weatherproof |
| Housing material | Aluminum alloy |
| Network interface | 10/100Mbps Ethernet (RJ-45) |
| Local storage | MicroSD slot up to 128 GB |
| Video compression | H.265+ / H.265 / H.264+ / H.264 |
| Maintenance | Clean the dome and body with a soft dry cloth; avoid water or solvents. |
| Safety | Built-in surge protection and reverse polarity protection. |
| Spare parts | Replacement screws and waterproof connectors available via authorized Hikvision service centers. |
| General information | Supports ONVIF (Profile S/G), works with Hik-Connect cloud service. |
Frequently Asked Questions - DS-2DE5320W-AE3 Hikvision
How do I reset the camera to factory defaults?
To reset the camera, press and hold the reset button on the device for about 5 seconds. Alternatively, you can use the web interface under Configuration > System > Maintenance.
How can I access the camera remotely via a smartphone?
You can use the Hik-Connect app. Add the camera by scanning its QR code or entering the serial number. Ensure the camera is connected to the internet via PoE or Wi-Fi (if supported).
Can I use the camera without a DVR?
Yes, the camera has a MicroSD card slot for local recording. It also supports cloud storage. You can view live video through the mobile app without a separate DVR.
What is the working temperature range?
The camera operates reliably between -30°C to 65°C (-22°F to 149°F). It is designed for outdoor use with IP66 weatherproof housing.
How do I set up motion detection zones?
In the camera's web interface or mobile app, go to Configuration > Events > Smart Motion Detection. Draw custom polygon areas and adjust the sensitivity. You can also set alarm responses like email notifications.
Is this camera suitable for outdoor installation?
Absolutely. It has an IP66-rated housing that protects against rain and dust. The working temperature range and surge protection make it ideal for outdoor environments.
What is the recommended maintenance for the camera?
Periodically clean the dome cover with a soft, dry cloth to avoid image blurring. Check all connections and screws for tightness. Avoid using solvents or water directly on the camera.
Does the camera support two-way audio?
Yes, it has a built-in microphone and speaker, enabling two-way audio for real-time communication through the app or web client.
How do I update the firmware?
Download the latest firmware from the Hikvision website. In the web interface, go to Configuration > System > Upgrade and upload the file. Ensure the camera is powered through an uninterruptible source during upgrade.
What should I do if the camera loses network connection?
First, check the Ethernet cable and PoE power. Verify the network settings such as IP address and gateway. Try rebooting the camera. If issues persist, perform a factory reset or contact support.
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USER MANUAL DS-2DE5320W-AE3 Hikvision
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Product information
Brand : Hikvision
Model : DS-2DE5320W-AE3
Category : Security Camera