SolidConnect SC20 - Adapter / Network Card Rocstor - Free user manual and instructions
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| Product Type | USB-C Network Adapter with Gigabit Ethernet |
| Brand | Rocstor |
| Model | SolidConnect SC20 |
| Interface | USB-C male connector |
| Ethernet Port | 1 x RJ-45 (10/100/1000 Mbps) |
| Chipset | Realtek RTL8153 (typical) |
| Data Transfer Rate | Up to 1 Gbps |
| LED Indicators | Link and activity LEDs |
| Power Source | Bus-powered, no external adapter needed |
| Plug and Play | Yes, with built-in drivers for major OS |
| Operating System Compatibility | Windows, macOS, Linux, Chrome OS |
| Dimensions (L x W x H) | 60 x 30 x 16 mm (approx.) |
| Weight | 30 g (approx.) |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -10°C to 70°C |
| Maintenance | Wipe with a dry, soft cloth |
| Safety | CE, FCC certified |
| Additional Functions | Supports Wake-on-LAN and Jumbo frames |
| Package Contents | Adapter and user manual |
| Warranty | 1-year limited warranty |
Frequently Asked Questions - SolidConnect SC20 Rocstor
Does the Rocstor SolidConnect SC20 work with my laptop?
The SC20 uses a USB-C connector, so it works with any laptop or device featuring a USB-C port with DisplayPort Alternate Mode or at least USB 3.0/3.1. It supports major operating systems including Windows, macOS, Linux, and Chrome OS. For Macs with Thunderbolt 3/4, it works as well.
What is the maximum network speed?
The adapter supports Gigabit Ethernet speeds up to 1000 Mbps. It is also backward compatible with 10 Mbps and 100 Mbps networks.
Does the adapter require an external power supply?
No, the SC20 is bus-powered, drawing its power directly from the USB port. No external power adapter is needed.
Can I use this adapter with a docking station?
Yes, you can connect it to a USB-C port on a docking station. However, ensure that the docking station's USB-C port supports data transfer and networking; otherwise, performance may be limited.
Do I need to install drivers?
On most systems, the adapter is plug-and-play and uses built-in drivers. For older operating systems or specialized features, you may need to download drivers from Rocstor's website.
What do the LED indicators mean?
A solid LED indicates a valid link, while blinking indicates network activity. Refer to the user manual for exact patterns, but usually green is link, orange or flashing is activity.
Is the adapter hot-swappable?
Yes, it supports hot-swapping. You can plug or unplug it without turning off your system, but it's recommended to safely eject it first to avoid data corruption.
How should I clean the adapter?
Use a dry, soft cloth to gently wipe away dust and fingerprints. Do not use liquid cleaners or immerse the device in water.
What if my computer does not recognize the adapter?
Try connecting to a different USB-C port, restart your computer, and ensure your operating system is updated. If the issue persists, check that the USB-C port supports data, not just charging. Also test with another cable if using a cable.
Does it support Wake-on-LAN?
Yes, the SC20 supports Wake-on-LAN (WOL) as long as your computer's BIOS/UEFI and operating system are configured correctly to allow this feature.
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