SP-11NB-AM - Telephone TOA - Free user manual and instructions
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| Product Type | Hands-free Intercom Telephone |
| Brand | TOA |
| Model | SP-11NB-AM |
| Category | Telephone |
| Installation | Wall-mounted |
| Audio | Full-duplex speakerphone |
| Keypad | 12-button DTMF keypad |
| Call Protocol | SIP protocol support |
| Network Interface | Ethernet (RJ45) |
| Power Source | Power over Ethernet (PoE) IEEE 802.3af |
| Power Consumption | 3W maximum |
| Dimensions (W x H x D) | 140 mm x 90 mm x 55 mm (5.5" x 3.5" x 2.2") |
| Weight | 500 g (1.1 lbs) |
| Material | Flame-retardant ABS resin |
| Operating Temperature | -10°C to 50°C |
| Storage Temperature | -20°C to 60°C |
| Humidity Range | 90% RH maximum (non-condensing) |
| Security | Tamper-resistant screws |
| Compliance | CE, RoHS |
| Maintenance | Clean with a soft, dry cloth |
| Spare Parts | Available from authorized TOA dealers |
| Repair | Do not disassemble; contact qualified service personnel |
| Included Accessories | Mounting bracket, screws, RJ45 connector |
| Additional Features | Redial function, volume control, LED status indicator |
Frequently Asked Questions - SP-11NB-AM TOA
How do I connect the TOA SP-11NB-AM telephone?
Connect the device to your network using an Ethernet cable (RJ45). If your switch supports Power over Ethernet (PoE), the phone will automatically power on. Otherwise, use an optional PoE injector or compatible power adapter.
Can the SP-11NB-AM be used with a traditional analog phone line?
No, the SP-11NB-AM is designed for IP networks and supports SIP (Session Initiation Protocol) only. It cannot be directly connected to a PSTN/analog line without a SIP-to-analog gateway.
Is the SP-11NB-AM suitable for outdoor use?
The SP-11NB-AM is typically rated for indoor use. Its operating temperature range is -10°C to 50°C, but it does not have a high IP rating for water or dust resistance. For outdoor applications, consider installing it in a weatherproof enclosure.
How do I mount the SP-11NB-AM on the wall?
Use the included mounting bracket and screws. Fix the bracket to the wall using suitable anchors (not provided). Then slide the phone onto the bracket until it clicks into place. Ensure the Ethernet cable is routed through the designated opening.
Does the SP-11NB-AM support Power over Ethernet (PoE)?
Yes, the SP-11NB-AM is PoE compliant (IEEE 802.3af). This allows both power and data to be supplied through a single Ethernet cable, simplifying installation.
How can I adjust the speaker volume on the SP-11NB-AM?
During a call, use the volume control buttons on the keypad to increase or decrease the speaker volume. The current volume level may be indicated by a LED feedback or beep tone.
Can the SP-11NB-AM work with third-party VoIP systems?
Yes, the SP-11NB-AM uses the standard SIP protocol, so it is compatible with most IP-PBX systems and VoIP platforms such as Asterisk, FreeSWITCH, and many cloud-based services.
What is the recommended cleaning method for the SP-11NB-AM?
Unplug the device and clean the surface with a soft, lint-free cloth slightly dampened with water or a mild detergent. Avoid using abrasive cleaners or solvents which can damage the plastic housing.
What should I do if the SP-11NB-AM does not ring on incoming calls?
First check the network connection and ensure the phone is registered with your SIP server. Verify that the ringer volume is not muted. If the issue persists, check your firewall or SIP proxy settings, or contact your network administrator.
Is the SP-11NB-AM compatible with other TOA intercom systems?
Since the SP-11NB-AM is a SIP-based device, it can interoperate with other TOA IP intercom stations and also with third-party SIP endpoints. For integration with analog TOA intercoms, you may need a converter or gateway.
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USER MANUAL SP-11NB-AM TOA
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Product information
Brand : TOA
Model : SP-11NB-AM
Category : Telephone