UH3231 - Connection Base ATEN - Free user manual and instructions
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| Product Type | Universal Docking Station |
| Brand | ATEN |
| Model | UH3231 |
| Host Interface | USB 3.0 Type-A |
| Video Outputs | 2 x HDMI (supports up to 4K resolution) |
| USB Ports | 5 x USB 3.0 Type-A downstream ports |
| Ethernet | 1 x Gigabit Ethernet port (10/100/1000 Mbps) |
| Audio | Headphone and microphone jacks |
| Power Supply | External power adapter (DC 19V) |
| Dimensions | 139.5 x 87.5 x 27.5 mm |
| Weight | 295 g |
| System Requirements | Windows, Mac OS, or Chrome OS with DisplayLink driver |
| Compatibility | Works with USB 3.0 and USB 2.0 devices |
| Display Resolution | Single display up to 4K (3840x2160) @30Hz or dual displays up to 2048x1152 @60Hz |
| Warranty | Limited warranty (typically 3 years) |
| Maintenance | Wipe with a soft dry cloth; avoid liquids and dust |
| Cleaning | Unplug before cleaning; use dry cloth |
| Safety | Use only the supplied power adapter; avoid overheating |
| Spare Parts | No user-replaceable parts; contact ATEN service center |
| Repairability | Professional repair recommended; no self-service |
| General Information | Plug-and-play installation; DisplayLink driver required |
Frequently Asked Questions - UH3231 ATEN
Can I connect two monitors to ATEN UH3231?
Yes, the UH3231 supports dual HDMI output, allowing you to connect two external monitors simultaneously.
What is the maximum resolution supported?
With a single display, it can support up to 4K (3840x2160) @30Hz. When using dual displays, the maximum resolution is 2048x1152 @60Hz per display.
Does the UH3231 work with Mac OS?
Yes, the docking station is compatible with macOS. You need to install the DisplayLink driver for macOS to enable video output.
How do I install the driver?
Download the driver from the ATEN official website, run the installer, and restart your computer. The dock will then be recognized.
Can I use the dock with USB 2.0 ports?
Yes, the UH3231 is backward compatible with USB 2.0, but performance may be reduced compared to using a USB 3.0 port.
How many USB devices can I connect?
The dock provides 5 USB 3.0 Type-A ports for connecting peripherals like keyboard, mouse, or external drives.
Does the docking station provide power to connected devices?
One of the USB ports supports fast charging, while the others provide standard power. Check the manual for the port marked with a battery icon.
Is the UH3231 compatible with Linux?
Limited support is available via DisplayLink drivers for certain Linux distributions. Verify compatibility on the ATEN support page.
What do the LED indicators mean?
LEDs typically indicate power status and display link activity. Refer to the user manual for exact definitions.
My dock is not recognized; what should I do?
First, update the DisplayLink driver. Then check the USB cable, power adapter, and try a different USB port. Restart your computer if the issue persists.
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