Q250 - Security Camera ACTi - Free user manual and instructions
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| Product Type | Indoor Dome Security Camera |
| Brand | ACTi |
| Model | Q250 |
| Image Sensor | 1/2.7" Progressive CMOS |
| Resolution | 2 Megapixels (1920 x 1080) |
| Lens | Fixed focal length, 3.6 mm, F1.8 |
| Night Vision | Built-in IR LEDs, up to 15 m (50 ft) |
| Video Compression | H.264, MJPEG |
| Power Supply | PoE (IEEE 802.3af) |
| Dimensions | Diameter 108 mm x Height 75 mm |
| Weight | 320 g (0.71 lb) |
| Operating Temperature | -10°C to 50°C (14°F to 122°F) |
| Storage Temperature | -20°C to 60°C (-4°F to 140°F) |
| Ingress Protection | IP66 (outdoor capable) |
| Main Functions | Motion detection, tamper alarm, two-way audio, ONVIF compliant |
| Storage | Micro SD card slot, supports NAS and NVR recording |
| Maintenance and Cleaning | Clean the dome with a soft, dry cloth; avoid abrasive cleaners. Check cable connections periodically. |
| Safety | Use a certified PoE switch; follow local electrical codes and regulations. |
| Spare Parts and Repairability | Spare dome covers, mounting brackets, and power adapters are available from authorized ACTi distributors. |
| General Information | Free user manual and instructions are available for download at notice-facile.com. |
Frequently Asked Questions - Q250 ACTi
How do I reset the ACTi Q250 camera to factory defaults?
Press and hold the reset button on the camera for 10 seconds while it is powered on. The camera will reboot and restore default settings. For details, refer to the user manual.
Does the Q250 support ONVIF?
Yes, the ACTi Q250 is ONVIF compliant. This allows integration with many third-party video management systems and NVRs.
How can I connect the camera to my network?
Connect an Ethernet cable from the camera to a PoE switch or injector. The camera receives power and network connection through the same cable. Use the ACTi setup tool or web browser to configure the IP address.
What mobile app is compatible with the Q250?
The camera works with the ACTi Mobile app (iOS and Android). Download it from the app store, then scan the camera's QR code or manually add it using its IP address.
How do I update the firmware?
Visit the ACTi support website, download the latest firmware file for the Q250, then upload it via the camera's web interface under 'Maintenance'. Keep the camera powered during the update to avoid damage.
Can the Q250 be used outdoors?
Yes, the camera has an IP66 rating, meaning it is dust-tight and protected against powerful water jets. It is suitable for both indoor and outdoor installations.
How do I set up motion detection zones?
Log into the camera's web interface, go to 'Event' > 'Motion Detection'. Draw polygons to define active areas, adjust sensitivity, and configure actions like recording or email alerts.
What should I do if the camera goes offline?
First, check the PoE connection. Verify the Ethernet cable and switch status. Then ping the camera's IP address. If no response, try a factory reset. If the issue persists, contact your network administrator or ACTi support.
How do I clean the camera lens safely?
Use a microfiber cloth slightly dampened with water or a lens cleaner. Gently wipe the dome in a circular motion. Do not use harsh chemicals or abrasive materials.
Can I record video directly to a micro SD card?
Yes, insert a micro SD card (up to 128 GB) into the slot. Configure the recording settings in the web interface, including continuous, motion-triggered, or schedule-based recording.
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USER MANUAL Q250 ACTi
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Product information
Brand : ACTi
Model : Q250
Category : Security Camera