FG552-28 - AV extender AMX - Free user manual and instructions
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| Product Type | AV Extender (HDMI over CAT6) |
| Brand | AMX |
| Model | FG552-28 |
| Signal Type | Digital HDMI Audio/Video |
| Video Input | 1x HDMI Type-A Female |
| Video Output | 1x RJ45 (CAT6) for receiver connection |
| Supported Resolution | Up to 1920x1080p @ 60Hz |
| HDCP Support | Yes, HDCP 1.4 compliant |
| Transmission Distance | Up to 60m (196ft) over CAT6 cable |
| Recommended Cable | Shielded CAT6 or higher with solid conductors |
| Audio Support | LPCM 2.0, Dolby Digital, DTS |
| Power Supply | 5V DC external adapter (included) |
| Power Consumption | 5W maximum |
| Dimensions (W x H x D) | 100mm x 25mm x 70mm (3.9" x 1" x 2.8") |
| Weight | 0.3 kg (0.66 lbs) |
| Mounting Options | Standalone, wall-mountable, or rack-mount (bracket optional) |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Storage Temperature | -10°C to 60°C (14°F to 140°F) |
| Humidity | 10% to 90% RH (non-condensing) |
| Included Accessories | Transmitter unit, power adapter, mounting screws |
| Certifications | CE, FCC, RoHS |
| Warranty | 1 year limited warranty |
| Repair & Spare Parts | Contact AMX technical support for service; replaceable power adapter available |
Frequently Asked Questions - FG552-28 AMX
How do I connect the FG552-28 AV extender?
Connect your HDMI source (e.g., Blu-ray player, laptop) to the HDMI input of the transmitter. Then run a CAT6 cable from the RJ45 output to a compatible receiver unit connected to your display. Ensure both transmitter and receiver are powered via supplied adapters.
What is the maximum transmission distance?
The FG552-28 supports distances up to 60 meters (196 feet) over a high-quality CAT6 cable. For longer distances, consider using a fiber optic extender or additional network infrastructure.
Does this extender support 4K video?
No, this model is designed for Full HD (1080p) video signals. For 4K UHD, look for AMX models with HDCP 2.2 and 4K capability. Always check your display resolution requirements.
Which cables are recommended for best performance?
Use shielded CAT6 or CAT6a cables with solid copper conductors. Avoid flat or unshielded cables as they may reduce signal quality and maximum distance. Keep cable runs away from power lines.
Does it require external power?
Yes, the FG552-28 requires a 5V DC power adapter (included) for the transmitter. The receiver at the remote end also needs its own power supply. Some models support Power over Cable (PoC), but this one does not.
Is the FG552-28 HDCP compliant?
Yes, it is HDCP 1.4 compliant, which means it can transmit copy-protected content from devices such as Blu-ray players, streaming boxes, and cable/satellite receivers.
Can I use this extender with a wall-mounted TV?
Absolutely. The compact size allows easy wall-mounting near the TV using the included brackets. Alternatively, you can hide it behind furniture or in a media console. Ensure adequate ventilation.
What should I do if there is no signal display?
First, verify all HDMI and CAT6 connections are secure. Check that both units have power (LED lights should be on). Confirm the HDMI source is outputting a 1080p signal. If using a long cable, test with a shorter one or try different network switch.
Does it support audio return channel (ARC)?
No, the FG552-28 does not support ARC or eARC. It transmits audio only in the forward direction, from source to display. For audio return, you will need a separate audio cable or a different extender with ARC support.
How do I clean and maintain the device?
Turn off the unit and unplug it before cleaning. Wipe the exterior with a soft, dry cloth. Avoid using solvents or abrasive cleaners. Periodically check cables for wear and ensure the ventilation openings are not blocked. There are no user-serviceable parts inside.
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USER MANUAL FG552-28 AMX
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Product information
Brand : AMX
Model : FG552-28
Category : AV extender