SHOME-Z300 - Home Automation Steren - Free user manual and instructions
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| Product Type | Smart Home Hub |
| Brand | Steren |
| Model | SHOME-Z300 |
| Connectivity | Wi-Fi, Zigbee, Z-Wave |
| Wireless Protocol | IEEE 802.11 b/g/n, Zigbee 3.0, Z-Wave Plus |
| Frequency Band | 2.4 GHz |
| Power Supply | DC 5V, 1A |
| Power Consumption | 5W max |
| Dimensions | 12.5 x 8.5 x 2.2 cm |
| Weight | 180 g |
| Compatibility | Android 6.0+, iOS 11+ |
| App Support | Steren Smart App |
| Voice Assistant | Amazon Alexa, Google Assistant |
| Automation | Schedules, scenes, triggers and timers |
| Security | WPA2 encryption, secure pairing |
| Operating Temperature | 0°C to 40°C |
| Humidity Range | 10% to 90% non-condensing |
| Cleaning | Use a dry, soft cloth |
| Repair & Spare Parts | Contact Steren authorized service center |
| Warranty | 1 year limited warranty |
Frequently Asked Questions - SHOME-Z300 Steren
How do I reset the Steren SHOME-Z300?
To reset the hub, press and hold the reset button on the back of the device for 10 seconds until the LED flashes amber. The device will reboot and restore factory defaults. You will need to reconfigure it using the Steren Smart App.
Which devices are compatible with this hub?
The SHOME-Z300 supports Zigbee, Z-Wave, and Wi-Fi devices. It is compatible with a wide range of smart bulbs, plugs, sensors, and locks that use these protocols. Check the app compatibility list for verified devices.
How do I set up the hub for the first time?
Download the Steren Smart App, create an account, and plug in the hub. Follow the in-app instructions to connect the hub to your Wi-Fi network. The app will guide you through adding and pairing compatible devices.
Can I control the hub with voice assistants?
Yes, the SHOME-Z300 works with Amazon Alexa and Google Assistant. Link your Steren Smart account in the respective voice assistant app to control your devices with voice commands.
What is the wireless range of the hub?
The hub uses a 2.4 GHz Wi-Fi connection with a typical range of up to 30 meters indoors, while Zigbee and Z-Wave mesh networks extend the range through compatible devices, improving coverage up to 100 meters in open space.
How can I create automation schedules?
In the Steren Smart App, navigate to the Automation tab, then create a new schedule. You can select specific devices, define trigger times, and choose actions. You can also set conditions like sunset/sunrise and create scenes that run automatically.
What should I do if the hub is not connecting to Wi-Fi?
First, verify that your router broadcasts a 2.4 GHz network. Place the hub closer to the router during setup. If issues persist, reset the hub and retry. Check if the router has MAC filtering or AP isolation enabling; you may need to allow the hub's MAC address temporarily.
Is the hub compatible with both Android and iOS?
Yes, the Steren Smart App is available for Android 6.0+ and iOS 11+. You can manage your devices from either platform with full functionality.
Does the hub support Zigbee devices?
Absolutely. The SHOME-Z300 has a built-in Zigbee 3.0 radio, allowing you to pair and manage Zigbee sensors, lights, and other smart devices. Use the app's "Add Device" function to start pairing.
How do I update the firmware?
The Steren Smart App automatically checks for firmware updates. Go to Settings > Device Information and select "Check for Updates". Keep the hub powered on during the update. If a manual update is needed, the app will provide the latest firmware file for download.
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USER MANUAL SHOME-Z300 Steren
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Product information
Brand : Steren
Model : SHOME-Z300
Category : Home Automation