SHOME-PET2 - Home Automation Steren - Free user manual and instructions
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| Product Type | Smart Pet Feeder with Wi-Fi |
| Brand | Steren |
| Model | SHOME-PET2 |
| Category | Home Automation |
| Dimensions (W x D x H) | 10.2 x 8.7 x 10.6 in (26 x 22 x 27 cm) |
| Weight | 2.4 lb (1.1 kg) |
| Power Supply | 5V DC, 2A adapter (included) |
| Connectivity | Wi-Fi IEEE 802.11 b/g/n (2.4 GHz) |
| Compatible Apps | Steren Home app for iOS 10+ and Android 5.0+ |
| Food Container Capacity | 3 L (approx. 2.5 kg of dry food) |
| Programmable Meals | Up to 4 meals per day |
| Portion Control | Adjustable portions from 1 to 10 per meal |
| Camera Resolution | HD 720p with night vision |
| Audio Features | Built-in speaker and microphone for two-way talk |
| Food Level Sensor | Detects low food and sends app alerts |
| Material | BPA-free food-grade plastic |
| Cleaning | Removable hopper and tray; wipe with damp cloth |
| Safety Features | Anti-jam mechanism, child lock, overheat protection |
| Spare Parts | Hopper, tray, and adapter available at Steren service centers |
| Warranty | 1-year limited warranty |
Frequently Asked Questions - SHOME-PET2 Steren
How do I set up my SHOME-PET2 for the first time?
Download the Steren Home app, plug in the feeder, press the Wi-Fi button, and follow the in-app instructions to connect to your 2.4 GHz network.
What is the maximum capacity of the food container?
The container holds up to 3 liters of dry food, roughly 2.5 kg for standard kibble.
Can I control the pet feeder remotely?
Yes, via the mobile app you can feed on demand, view the live camera, and monitor meal logs from anywhere.
How do I program feeding schedules?
In the app, go to the schedule section, set meal times, select portions, and save. The feeder dispenses automatically at the programmed times.
What should I do if the feeder jams?
Turn off and unplug the device, remove the hopper, clear any blockage, then reassemble and restart. The anti-jam motor will also reverse automatically in some cases.
How often should I clean the device?
Wipe the exterior weekly with a damp cloth and wash the removable hopper and tray in warm soapy water at least once a month.
Can I use any food type with this feeder?
Use dry or semi-dry kibble. Avoid wet food, treats longer than 10 mm, or sticky foods that could jam the mechanism.
What happens during a power outage?
The feeder keeps its schedule in memory for up to 24 hours. After that, you may need to reconnect to the app and reload the schedule.
How do I reset the device to factory settings?
Press and hold the reset button on the bottom for 10 seconds until the indicator blinks, then reconfigure via the app.
Is the device safe for puppies and small pets?
The feeder features an anti-jam system, child lock, and overheat protection. For puppies or small pets, supervise the first uses and set appropriate portion sizes.
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USER MANUAL SHOME-PET2 Steren
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Product information
Brand : Steren
Model : SHOME-PET2
Category : Home Automation