SHOME-400 - Smart plug Steren - Free user manual and instructions
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| Type of product | Smart Plug (Wi-Fi) |
| Brand | Steren |
| Model | SHOME-400 |
| Connectivity | Wi-Fi 2.4 GHz |
| Wireless standard | IEEE 802.11 b/g/n |
| Power supply voltage | 100–240 V AC |
| Frequency | 50/60 Hz |
| Maximum load | 10 A |
| Maximum power | 2400 W (at 240 V AC) |
| Remote control | Via Steren Home app (iOS and Android) |
| Smart home compatibility | Amazon Alexa, Google Assistant |
| Scheduling | Daily schedules and countdown timer |
| Energy monitoring | Real-time power consumption reports |
| LED indicator | Power and network status |
| Dimensions | 5.5 × 4.5 × 3.0 cm |
| Weight | 60 g |
| Material | Flame-retardant polycarbonate |
| Operating temperature | 0 °C to 40 °C |
| Installation | Plug and play, no wiring required |
| Maintenance | Wipe with a dry cloth only |
| Safety | Overload and overheat protection |
| Repairability | Not user-serviceable; contact qualified technician |
| General information | Works alone or with Steren Home ecosystem |
Frequently Asked Questions - SHOME-400 Steren
How do I set up the SHOME-400 smart plug?
Plug the SHOME-400 into a wall socket and press the power button for 5 seconds until the LED blinks. Open the Steren Home app, tap 'Add Device', and select the SHOME-400. Follow the in-app instructions to connect it to your 2.4 GHz Wi-Fi network.
Can I control the SHOME-400 with Amazon Alexa or Google Assistant?
Yes, the SHOME-400 works with both Amazon Alexa and Google Assistant. After adding the plug to the Steren Home app, enable the corresponding skill in your Alexa or Google Home app and link your account to start controlling the plug with voice commands.
Does the SHOME-400 monitor energy consumption?
Yes, the Smart Plug provides real-time energy monitoring through the Steren Home app. You can view current wattage, cumulative power consumption, and even set alerts for excessive usage.
What is the maximum load I can connect to this plug?
The SHOME-400 is rated for a maximum load of 10 A and 2400 W at 240 V AC. Do not exceed these values to prevent overheating or damage to the device.
How do I reset the smart plug to factory defaults?
To reset, press and hold the power button for 10 seconds. The LED will flash rapidly, indicating the plug has been reset and is ready to be paired again. You will need to set it up as a new device in the app.
Can I schedule on/off times for connected appliances?
Absolutely! The Steren Home app allows you to create custom schedules and countdown timers. You can set the plug to turn on at sunrise, turn off after a certain time, or follow a weekly routine.
What should I do if my SHOME-400 keeps disconnecting from Wi-Fi?
First, ensure the plug is within range of your 2.4 GHz router. Check for interference and try a different outlet. If issues persist, reset the plug, and in the app, forget the device and re-pair it. Also, update the app and firmware from the settings.
Is the SHOME-400 compatible with 5 GHz Wi-Fi networks?
No, the plug only supports 2.4 GHz Wi-Fi (IEEE 802.11 b/g/n). If your router broadcasts both bands, make sure your phone and the plug are on the same network or temporarily enable the 2.4 GHz band.
Does the plug have surge protection?
The SHOME-400 includes overload and overheat protection, but it is not a dedicated surge protector. We recommend using a quality surge protector for high-value electronics connected to the main power line.
Can I use the smart plug with a multi-outlet adapter?
We recommend plugging the SHOME-400 directly into a wall socket. If an adapter is necessary, ensure it does not cover the plug or diminish the current capacity. Do not stack multiple plugs or connect power strips to the adapter.
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