SCT012M - Payment terminal Sveon - Free user manual and instructions
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| Product Type | Payment Terminal |
| Brand | Sveon |
| Model | SCT012M |
| Dimensions (W x H x D) | 160 x 75 x 45 mm |
| Weight | Approx. 250 g |
| Power Supply | Rechargeable lithium-ion battery (1000 mAh), USB charging |
| Display | 2.8-inch color TFT LCD, 320x240 pixels |
| Keypad | 12 numeric keys, 4 function keys, dedicated cancel/enter keys |
| Connectivity | Wi-Fi 802.11 b/g/n, Bluetooth 4.0, optional 4G/LTE |
| Card Reader | EMV chip, NFC contactless, magnetic stripe |
| Printer | Built-in thermal printer, 58mm paper roll |
| Operating Temperature | 0°C to 50°C |
| Storage Temperature | -20°C to 60°C |
| Security | PCI PTS 5.x certified, secure keypad, end-to-end encryption |
| Battery Life | Up to 8 hours of active use |
| Charging Time | Approx. 3 hours |
| Languages Supported | English, French, Spanish, German, Italian |
| Spare Parts | Battery, charging cable, power adapter, receipt paper rolls |
| Maintenance | Clean with soft, dry cloth. Avoid contact with liquids. Do not use abrasive cleaners. |
| Warranty | 1 year manufacturer warranty |
Frequently Asked Questions - SCT012M Sveon
How do I charge the Sveon SCT012M?
Connect the supplied USB cable to the terminal and a standard 5V USB power adapter. The device will begin charging. A full charge takes approximately 3 hours.
How do I process a payment?
Enter the amount on the keypad, then ask the customer to tap, insert, or swipe their card. The terminal will process the transaction and print a receipt automatically.
What should I do if the screen freezes?
Press and hold the power button for 10 seconds to force restart. If the issue persists, perform a factory reset via the settings menu.
How do I clean the terminal?
Use a soft, dry cloth to wipe the screen and exterior. For stubborn smudges, slightly dampen the cloth with water. Never use alcohol, solvents, or abrasive cleaners.
How do I install receipt paper?
Open the paper compartment cover, place the roll so that the paper feeds from the bottom, and close the cover. Ensure the paper protrudes slightly for the cutter.
Is the SCT012M compatible with my payment system?
The terminal works with most standard payment processors. Check with your provider for specific integration requirements. It supports EMV, NFC, and magstripe.
How do I update the firmware?
Connect to Wi-Fi, go to Settings > About Device > System Update. The terminal will automatically check for and install available updates. Ensure the battery is above 50%.
What should I do if the terminal is not connecting to Wi-Fi?
Verify the network credentials, move closer to the router, or reset the network settings. If the issue persists, restart the terminal and router.
Can I replace the battery myself?
Yes, the battery is user-replaceable. Purchase a genuine Sveon battery (model BAT-SCT012M) and follow the instructions in the manual to swap it out.
What does the warranty cover?
The 1-year warranty covers manufacturing defects and hardware malfunctions under normal use. It does not cover accidental damage, misuse, or consumables like receipt paper.
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Download the instructions for your Payment terminal in PDF format for free! Find your manual SCT012M - Sveon and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. SCT012M by Sveon.
USER MANUAL SCT012M Sveon
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Product information
Brand : Sveon
Model : SCT012M
Category : Payment terminal