Komfortek C10-D GN - Water heaters and boilers Ursus Trotter - Free user manual and instructions
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| Product Type | Gas Combination Boiler |
| Brand | Ursus Trotter |
| Model | Komfortek C10-D GN |
| Energy Source | Natural Gas (GN) |
| Dimensions (H x W x D) | 700 x 400 x 300 mm |
| Weight | 30 kg |
| Power Input | 24 kW |
| Central Heating Output | 24 kW |
| Domestic Hot Water Output | 28 kW (instantaneous) |
| Flow Rate (Domestic Hot Water) | 13 L/min at ΔT 25°C |
| Efficiency Class | A+ |
| Functions | Central heating, domestic hot water, frost protection, summer/winter mode |
| Maintenance | Annual servicing recommended by a qualified technician |
| Cleaning | Wipe exterior with a damp cloth; do not use abrasive cleaners |
| Safety Features | Overheat protection, flame failure device, pressure relief valve, anti-freeze protection |
| Spare Parts Availability | Available through authorized dealers and online service centers |
| Repairability | Modular design allows easy replacement of major components |
| Installation Requirement | Must be installed by a certified gas technician per local regulations |
| Warranty | 2 years (extendable) |
| Noise Level | < 50 dB(A) |
Frequently Asked Questions - Komfortek C10-D GN Ursus Trotter
What is the difference between central heating and domestic hot water modes on the Komfortek C10-D GN?
The central heating mode heats water for radiators or underfloor heating, while domestic hot water mode provides instantaneous hot water for taps. The boiler prioritizes domestic hot water when a tap is opened.
How do I adjust the water temperature on this boiler?
Use the control panel to set the desired heating temperature (for radiators) and hot water temperature (for taps). Refer to the manual for exact button locations.
What should I do if the boiler displays an error code?
Note the error code shown on the display. Common codes indicate low water pressure (e.g., E01) or ignition failure (e.g., E10). Check the manual for specific codes and contact a qualified technician if needed.
How often should I service the Komfortek C10-D GN?
Annual servicing by a Gas Safe registered engineer is recommended to ensure safe and efficient operation. This includes checking the burner, heat exchanger, and safety devices.
Can I install this boiler myself?
No, installation must be carried out by a certified gas installer in compliance with local building and gas safety regulations. Incorrect installation can lead to carbon monoxide leaks.
What should I check if the boiler is not producing hot water?
First, ensure the gas supply is on and the water pressure is between 1-2 bar. Check for any blocked filters in the cold water inlet. If the problem persists, consult a technician.
How do I repressurize the boiler?
Locate the filling loop (usually a braided hose with a valve). Open the valve slowly until the pressure gauge reads about 1.5 bar, then close it tightly.
What does the 'flame failure' safety feature do?
The flame failure device automatically shuts off the gas supply if the flame is detected to be out, preventing gas leaks. This is a critical safety feature.
Where can I find spare parts for this model?
Spare parts are available through Ursus Trotter authorized dealers or online spare parts retailers. Have your model number (Komfortek C10-D GN) ready when ordering.
Why is the boiler making a banging noise?
A banging noise often indicates limescale buildup in the heat exchanger or kettling. This may require descaling by a professional. Also check for air in the system by bleeding radiators.
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USER MANUAL Komfortek C10-D GN Ursus Trotter
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Product information
Brand : Ursus Trotter
Model : Komfortek C10-D GN
Category : Water heaters and boilers