QA55Q65ABK - Television SAMSUNG - Free user manual and instructions
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| Product Type | QLED 4K Smart TV |
| Model | QA55Q65ABK |
| Screen Size | 55 inches (diagonal) |
| Resolution | 3840 x 2160 (4K UHD) |
| Display Technology | Quantum Dot (QLED) |
| HDR Support | HDR10+, HLG |
| Refresh Rate | 60 Hz (native) |
| Smart TV Platform | Tizen OS |
| Audio Output | 20W (2ch) |
| Dimensions (with stand) | 1233.8 x 782.1 x 250.2 mm |
| Dimensions (without stand) | 1233.8 x 708.2 x 25.7 mm |
| Weight (with stand) | 17.4 kg |
| Weight (without stand) | 16.8 kg |
| Power Consumption (typical) | 145 W |
| Power Consumption (standby) | < 0.5 W |
| Connectivity | 3x HDMI, 2x USB, Ethernet, Wi-Fi, Bluetooth |
| Remote Control | Samsung Smart Remote (solar cell charging) |
| VESA Mount | 400 x 300 mm |
| Repairability Index | 5.0 / 10 (France repairability score) |
Frequently Asked Questions - QA55Q65ABK SAMSUNG
How do I reset my Samsung QA55Q65ABK TV to factory settings?
Go to Settings > General > Reset. Enter the PIN (default: 0000) and confirm. The TV will restart.
Why is my Samsung TV not turning on?
Check the power cable and outlet. Try unplugging for 30 seconds, then plug back in. If the issue persists, press the power button on the TV itself (not the remote).
How can I connect my Samsung TV to Wi-Fi?
Press Home on the remote, go to Settings > General > Network > Open Network Settings. Select your Wi-Fi network and enter the password.
What is the recommended cleaning method for the screen?
Turn off the TV and unplug it. Use a soft, dry microfiber cloth to gently wipe the screen. Do not use any liquids or abrasive cleaners.
How do I enable HDR on my Samsung TV?
HDR is automatically enabled when HDR content is played. Ensure Input Signal Plus is activated for the HDMI port: Settings > General > External Device Manager > Input Signal Plus.
My remote control is not working. What should I do?
Check the remote's battery. For the solar remote, expose it to light for charging. If using a standard remote, replace the batteries. Also, pair the remote by holding the Return and Play/Pause buttons simultaneously for 3 seconds.
How do I update the software on my TV?
Go to Settings > Support > Software Update > Update Now. Ensure the TV is connected to the internet.
Can I mount this TV on the wall?
Yes, it supports VESA 400 x 300 mm wall mounts. Use appropriate screws and ensure the wall can support the TV's weight (approx. 17 kg without stand).
How to access the service menu on Samsung QA55Q65ABK?
The service menu is for professional use only. To access, press Mute > 1 > 8 > 2 > Power on the remote in quick succession. Do not change settings unless you are trained.
Why is there no sound from my TV?
Check that the volume is not muted or set too low. Ensure external devices are properly connected. Go to Settings > Sound > Expert Settings and check HDMI Audio Format or Digital Output settings.
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USER MANUAL QA55Q65ABK SAMSUNG
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Product information
Brand : SAMSUNG
Model : QA55Q65ABK
Category : Television