EPC245U-PTZ-IR - Security Camera Dahua Technology - Free user manual and instructions
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| Product Type | Security Camera |
| Model | EPC245U-PTZ-IR |
| Brand | Dahua Technology |
| Dimensions (approx.) | Ø 150 mm × 200 mm |
| Weight (approx.) | 1.5 kg |
| Power Supply | PoE (802.3af) or 12V DC, 2A |
| Power Consumption | Max 15W |
| Image Sensor | 1/2.8" Progressive CMOS |
| Resolution | 2MP (1920×1080) |
| Lens | 2.7mm~12mm motorized zoom, F1.4 |
| Pan/Tilt Range | Pan: 0°~360°, Tilt: -15°~90° |
| Pan/Tilt Speed | Pan: 0.1°~100°/s, Tilt: 0.1°~60°/s |
| Infrared Range | Up to 50m (Smart IR) |
| Main Functions | Motion detection, intrusion detection, line crossing, tampering alarm, auto-tracking, ONVIF support |
| Storage | Micro SD card slot (max 256GB), NVR support |
| Network | 1x RJ45 10/100M Base-T, IPv4/IPv6, HTTP, RTSP, etc. |
| Audio | Built-in mic, 1-ch audio input, 1-ch audio output |
| Alarm I/O | 1-ch alarm input, 1-ch alarm output |
| Ingress Protection | IP66 (weatherproof) |
| Operating Temperature | -40°C to +60°C |
| Maintenance & Cleaning | Clean lens with dry cloth; check cable connections; update firmware via web interface. |
| Safety Instructions | Use only supplied or compatible power adapter; avoid direct sunlight exposure; disconnect power before cleaning. |
| Spare Parts & Repairability | Contact authorized service center for replacement parts; user replaceable micro SD card; lens and housing not field-serviceable. |
| General Information | Compliant with CE, FCC, RoHS; warranty 2 years (check local terms). |
Frequently Asked Questions - EPC245U-PTZ-IR Dahua Technology
How do I reset the camera to factory settings?
Press and hold the reset button (located near the SD card slot) for 10 seconds using a paperclip. The camera will reboot and restore default settings.
Can I use this camera outdoors without additional housing?
Yes, the camera is IP66-rated, meaning it is dust-tight and protected against heavy rain. It can be used outdoors directly.
What PoE standard does the camera support?
The camera supports IEEE 802.3af PoE (Power over Ethernet). You need a PoE switch or injector that complies with this standard.
How far can the infrared LEDs see?
The IR range is up to 50 meters (164 feet) with Smart IR technology, automatically adjusting intensity to avoid overexposure.
Is the camera compatible with third-party NVRs?
Yes, it supports ONVIF Profile S and Profile G, making it compatible with many third-party NVRs that support the standard.
How do I access the camera remotely?
You can access it via web browser (enter IP address) or through Dahua’s DMSS app (Android/iOS). Ensure port forwarding is configured on your router.
What should I do if the camera stops recording?
Check the SD card status in the web interface. If the card is full or corrupted, format it (FAT32) or replace it. Also verify NVR connection.
Can the camera track moving objects automatically?
Yes, it has an auto-tracking function that follows moving objects within its field of view. Enable it in the PTZ settings.
How do I clean the camera lens?
Use a soft, dry microfiber cloth to gently wipe the lens. Do not use any liquid cleaners, as they may damage the coating.
What is the maximum SD card capacity supported?
The camera supports micro SD cards up to 256GB. For optimal performance, use a Class 10 or UHS-I card.
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USER MANUAL EPC245U-PTZ-IR Dahua Technology
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Product information
Brand : Dahua Technology
Model : EPC245U-PTZ-IR
Category : Security Camera