EPC230U-PTZ-IR - Security Camera Dahua Technology - Free user manual and instructions
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| Product Type | Security Camera (PTZ) |
| Model | EPC230U-PTZ-IR |
| Brand | Dahua Technology |
| Dimensions (Camera Only) | 245 mm × 140 mm × 140 mm (9.6 in × 5.5 in × 5.5 in) |
| Weight | 2.1 kg (4.6 lb) |
| Power Supply | DC 12V / PoE+ (IEEE 802.3at) |
| Power Consumption | Max 15 W |
| Image Sensor | 1/2.8" CMOS, 2 MP |
| Resolution | 1920 x 1080 at 30 fps |
| Lens | Motorized 2.7 mm - 12 mm, optical zoom 4.4x |
| Pan/Tilt Range | Pan: 0° - 360° endless; Tilt: -15° - 90° |
| Pan/Tilt Speed | Pan: 0.1° - 200°/s; Tilt: 0.1° - 120°/s |
| IR Distance | Up to 100 m (328 ft) |
| Video Compression | H.265+, H.265, H.264+, H.264 |
| Ingress Protection | IP66 (outdoor rated) |
| Operating Temperature | -40°C to 60°C (-40°F to 140°F) |
| Main Functions | PTZ control, Smart IR, Auto-tracking, IVS analytics, Privacy masking, Micro SD slot (up to 256 GB) |
| Cleaning & Maintenance | Clean lens with soft dry cloth; avoid strong detergents; check seals periodically |
| Safety Certifications | CE, FCC, RoHS |
| Spare Parts & Repairability | Factory service recommended; authorized dealers for replacement parts |
| General Information | Includes mounting bracket, power adapter, quick start guide; manual available for download |
Frequently Asked Questions - EPC230U-PTZ-IR Dahua Technology
How do I reset the camera to factory defaults?
Press and hold the reset button on the camera for 10 seconds while powered on. The camera will reboot with factory settings.
Can I use PoE to power the camera?
Yes, the camera supports PoE+ (IEEE 802.3at) for both power and data over a single Ethernet cable.
What is the maximum IR range?
The IR range is up to 100 meters (328 feet) in complete darkness.
How do I access the camera remotely?
Use the Dahua DMSS app or web browser. Ensure the camera is connected to the network and port forwarding is configured if needed.
Which memory cards are compatible?
The camera supports microSD cards up to 256 GB, Class 10 or UHS-I for reliable recording.
Is the camera suitable for outdoor use?
Yes, it has an IP66 rating, making it dust-tight and protected against heavy rain.
How do I clean the camera lens?
Use a soft, lint-free cloth slightly dampened with water. Avoid abrasive cleaners. Do not spray liquids directly onto the camera.
What is the warranty period?
Dahua typically offers a 2-year limited warranty. Contact your dealer for exact terms.
Can I record continuously without a microSD card?
Yes, you can record to a network video recorder (NVR) or use cloud storage with compatible services.
How do I update the firmware?
Download the latest firmware from the official Dahua website and upload it via the camera's web interface under Maintenance > Upgrade.
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