Performance HEW2PER2 - Security Camera HONEYWELL - Free user manual and instructions
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| Type | Indoor/Outdoor Security Camera |
| Model | Performance HEW2PER2 |
| Brand | Honeywell |
| Dimensions (W x H x D) | 3.5 x 3.5 x 2.8 inches (approx.) |
| Weight | 0.5 lbs (approx.) |
| Power Supply | DC 5V via USB or AC adapter (included) |
| Power Consumption | 5W (max.) |
| Resolution | 1080p Full HD |
| Field of View | 130 degrees diagonal |
| Night Vision | Up to 30 ft with IR LEDs |
| Connectivity | Wi-Fi 802.11 b/g/n (2.4 GHz) |
| Audio | Two-way audio with built-in microphone and speaker |
| Motion Detection | Yes, with alerts to smartphone |
| Storage | Cloud (optional subscription) or local microSD (up to 128GB) |
| Operating Temperature | -4°F to 122°F (-20°C to 50°C) |
| Weatherproof Rating | IP65 (outdoor use) |
| Mounting | Wall or ceiling mount with included bracket |
| Cleaning | Wipe with a soft, dry cloth; avoid solvents |
| Safety | Secure with encryption (AES-128) and two-factor authentication |
| Spare Parts / Repairability | Contact Honeywell support for replacement parts; no user-serviceable components |
| Compliance | FCC, CE, RoHS |
Frequently Asked Questions - Performance HEW2PER2 HONEYWELL
How do I reset my Honeywell Performance HEW2PER2 to factory settings?
Press and hold the reset button on the bottom of the camera for 10 seconds using a paperclip. The camera will reboot and return to factory defaults.
Can I use the camera without a subscription?
Yes, you can use local storage via a microSD card. The camera supports cards up to 128GB. Cloud subscription is optional for extended recording and advanced features.
How do I connect the camera to Wi-Fi?
Install the Honeywell Home app, create an account, and follow the in-app instructions to connect the camera to your 2.4 GHz Wi-Fi network. Make sure Bluetooth is enabled on your phone during setup.
What should I do if the camera is not recording motion?
Check motion detection sensitivity in the app. Ensure the camera's field of view is not obstructed. Also, verify that the microSD card is properly inserted and formatted if using local storage.
Is the camera weatherproof?
Yes, the Honeywell HEW2PER2 has an IP65 rating, making it suitable for outdoor use in rain or dust. However, avoid submerging it in water.
How do I clean the camera lens?
Use a soft, dry microfiber cloth to gently wipe the lens. For stubborn dirt, slightly dampen the cloth with water and wipe, then dry immediately. Do not use harsh chemicals.
Can I view the camera feed on multiple devices?
Yes, you can share access with family members by inviting them through the Honeywell Home app. They will need to create their own account.
What is the night vision range?
The night vision uses IR LEDs and can see up to 30 feet (9 meters) in complete darkness. The image will be black and white.
How do I update the firmware?
Firmware updates are done automatically through the Honeywell Home app. Ensure the camera is connected to Wi-Fi and the app is up to date. You can also check for updates manually in the camera settings.
What should I do if the camera goes offline?
First, check your Wi-Fi router and modem. Reboot the camera by unplugging it for 10 seconds. If the issue persists, try re-adding the camera to the app, ensuring you are on the 2.4 GHz band.
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USER MANUAL Performance HEW2PER2 HONEYWELL
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Product information
Brand : HONEYWELL
Model : Performance HEW2PER2
Category : Security Camera