Presence NA-74-022 - Security Camera NETATMO - Free user manual and instructions
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| Product Type | Outdoor Security Camera |
| Brand | Netatmo |
| Model | Presence NA-74-022 |
| Dimensions | 105 × 80 × 155 mm |
| Weight | 320 g |
| Power Supply | USB-C (5V/2A) or included AC adapter (100-240V) |
| Video Resolution | Full HD 1080p (1920 × 1080) |
| Night Vision | Infrared LEDs up to 10 meters |
| Field of View | 130° diagonal |
| Wireless Connectivity | Wi-Fi 802.11 b/g/n, 2.4 GHz |
| Motion Detection | Intelligent alerts for person, animal, vehicle with customizable zones |
| Siren | Built-in siren (85 dB) triggered manually or automatically |
| Storage | Free 24-hour cloud recording; optional microSD card (up to 32 GB) |
| Weather Resistance | IPX4 rating (weatherproof for outdoor use) |
| Audio | Built-in microphone and speaker for two-way talk |
| Security | Encrypted video (TLS/SSL); two-factor authentication available |
| Compatibility | Apple HomeKit, Google Assistant, Amazon Alexa |
| Maintenance | Wipe lens with soft dry cloth; clean housing with mild soap if needed |
| Spare Parts & Repairability | Not user-repairable; contact Netatmo support for service |
| Warranty | 2 years limited |
| Country of Origin | China |
Frequently Asked Questions - Presence NA-74-022 NETATMO
How do I install the Netatmo Presence camera?
Installation requires mounting the camera at least 2 meters high on an exterior wall. Use the included screw anchors and mount plate. Connect the cable through the wall (or use the provided USB-C weatherproof coupler). Power on the camera and follow the app instructions to connect to your Wi-Fi network.
How do I connect the camera to Wi-Fi?
Download the Netatmo Security app, create an account, and tap 'Add a camera'. Scan the QR code on the camera or enter the serial number. The camera will create its own Wi-Fi hotspot; go to your phone's Wi-Fi settings and connect to it, then return to the app to enter your home Wi-Fi credentials.
How to reset the Netatmo Presence?
To reset, press and hold the Setup button on the back of the camera for 5 seconds until the LED flashes orange. The camera will restart and enter pairing mode. For a full factory reset, hold the button for 15 seconds until the LED turns red. This erases all settings.
How can I view the live stream?
Open the Netatmo Security app on your smartphone or tablet. The live stream appears on the home screen. You can also view via HomeKit, Google Assistant, or Alexa devices if set up.
Can I set up motion detection zones?
Yes, in the app go to Settings > Detection Zones. You can draw polygonal zones on the camera's field of view to define areas where you want motion detection to trigger alerts. You can also ignore specific zones.
How do I adjust motion detection sensitivity?
In the app, go to Settings > Detection > Sensitivity. Move the slider from Low to High. Higher sensitivity may trigger false alarms from small animals or leaves. You can also set intelligent detection to differentiate people, animals, and vehicles.
What should I do if the camera loses Wi-Fi connection?
First, check your home router and ensure the camera is within range. The camera's LED will blink red if disconnected. Try power cycling the camera (unplug and replug). If the issue persists, reset the camera (hold Setup button 5s) and reconnect via the app.
How to update the camera firmware?
Updates are pushed automatically via the app. Ensure the camera is connected to Wi-Fi and powered. You can manually check for updates in Settings > Camera Info > Check for updates. Do not power off the camera during an update.
Can I use Netatmo Presence with Apple HomeKit?
Yes, the camera supports HomeKit Secure Video. In the Netatmo app, go to Settings > HomeKit, and follow the instructions to pair with the Home app. Requires an Apple TV or HomePod as a home hub for remote access.
Does the camera have a battery backup?
No, the Netatmo Presence requires continuous power via the included USB-C cable and adapter. It does not have an internal battery. In case of power outage, the camera will restart automatically when power is restored.
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USER MANUAL Presence NA-74-022 NETATMO
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Product information
Brand : NETATMO
Model : Presence NA-74-022
Category : Security Camera