Joy AXS dual - Smartphone BGH - Free user manual and instructions
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| Product Type | Smartphone |
| Brand | BGH |
| Model | Joy AXS dual |
| Display Size | 5.5 inches |
| Display Resolution | 1280 x 720 pixels (HD) |
| Processor | Quad-core 1.3 GHz |
| RAM | 2 GB |
| Internal Storage | 16 GB |
| Battery Capacity | 3000 mAh |
| Operating System | Android 7.0 (Nougat) |
| Network | Dual SIM, 4G LTE |
| Rear Camera | 8 MP with autofocus |
| Front Camera | 5 MP |
| Connectivity | Wi-Fi 802.11 b/g/n, Bluetooth 4.0, GPS |
| Sensors | Accelerometer, Proximity sensor |
| Dimensions | 150 x 75 x 8 mm (approx.) |
| Weight | 160 g (approx.) |
| Power Input | Micro USB, 5V/1A |
| Main Functions | Calls, SMS, Internet, Camera, Media player |
| Cleaning Instructions | Wipe with a soft, dry cloth; avoid contact with liquids |
| Security | Password lock, fingerprint sensor |
| Replaceable Parts | Battery, SIM card tray |
| Warranty | 1 year (manufacturer warranty) |
Frequently Asked Questions - Joy AXS dual BGH
How do I insert the SIM cards?
Locate the SIM tray on the side of the phone. Use the provided ejector tool to gently push into the small hole to release the tray. Place your SIM cards in the designated slots (the phone supports dual SIM), then reinsert the tray.
Can I expand the storage?
Yes, the BGH Joy AXS dual has a dedicated microSD card slot supporting cards up to 128 GB. Insert the card in the same tray as the SIM cards, following the orientation indicated.
How do I take a screenshot?
To take a screenshot, press and hold the Power button and the Volume Down button simultaneously for a few seconds until you hear a shutter sound. The screenshot will be saved in your Gallery.
Why is my battery draining quickly?
Battery drain can be caused by high screen brightness, background apps, or weak network signal. To improve battery life, reduce brightness, close unused apps, and disable GPS when not needed. You can also enable Battery Saver mode from Settings.
How do I transfer data from my old phone?
You can use the Google Drive backup option or the Contacts app to sync via Google account. Alternatively, use a computer to copy files via USB cable, or download a dedicated transfer app from the Play Store.
What Android version does the phone run?
The BGH Joy AXS dual runs Android 7.0 (Nougat). While it may not receive major updates, security patches and basic apps can still be updated through the Google Play Store.
How do I factory reset the device?
Go to Settings > Backup & Reset > Factory Data Reset. Confirm the reset. This will erase all data, so ensure you have backed up important files. Alternatively, you can reset using hardware keys: turn off the phone, then press and hold Volume Up + Power until recovery menu appears, then select wipe data/factory reset.
Is the fingerprint sensor reliable?
The fingerprint sensor on the Joy AXS dual is designed for quick unlocking. Make sure to register your fingerprint properly under Settings > Security > Fingerprint. Clean the sensor regularly for optimal performance.
What should I do if the phone gets wet?
Immediately turn off the device and remove the battery if possible. Do not use a hairdryer or microwave. Place the phone in a bag of uncooked rice or silica gel packets for at least 48 hours to absorb moisture. Avoid charging until completely dry.
How do I configure dual SIM features?
Go to Settings > SIM Cards & Mobile Networks. Here you can assign default SIM for calls, SMS, and data. You can also rename each SIM. To switch between SIMs during a call, tap the SIM button on the dialer.
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