Captive AT-CAP-SP100 - Desk Phone Atlona - Free user manual and instructions
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| Product Type | Desk Phone |
| Brand | Atlona |
| Model | Captive AT-CAP-SP100 |
| Dimensions (W x D x H) | 200 mm x 180 mm x 100 mm |
| Weight | 0.5 kg |
| Power Supply | Power over Ethernet (PoE) or AC adapter (5V DC, 1A) |
| Display | Backlit LCD, 2-line |
| Keypad | 12 programmable keys with LED indicators |
| Speakerphone | Full-duplex with echo cancellation |
| Call Features | Call hold, transfer, conference, call waiting, do not disturb |
| Network Interface | 2 x RJ45 10/100/1000 Mbps Ethernet ports |
| Audio Codecs | G.711, G.722, G.729 |
| Power Consumption | 4.5W typical |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Storage Temperature | -10°C to 60°C (14°F to 140°F) |
| Humidity | 10% to 90% non-condensing |
| Mounting | Desktop with tiltable stand; optional wall mount |
| Package Contents | Desk phone, handset, handset cord, Ethernet cable, power adapter (if not PoE), quick start guide |
| Cleaning and Maintenance | Wipe with a soft, dry cloth; do not use liquid cleaners |
| Safety | Do not expose to moisture; use only approved accessories |
| Spare Parts & Repairability | Replacement handset and power adapter available; product designed for repair with basic tools |
Frequently Asked Questions - Captive AT-CAP-SP100 Atlona
How do I connect the Atlona Captive AT-CAP-SP100 to my network?
Connect the phone to your network using an Ethernet cable to the LAN port. Ensure PoE is available or connect the power adapter. The phone will automatically obtain an IP address via DHCP.
How do I configure the phone for my VoIP provider?
Access the phone's web interface via its IP address. Enter the SIP server, account credentials, and other settings provided by your VoIP service provider.
How do I place a call on hold?
During an active call, press the Hold button. The call will be placed on hold and the LED will flash. Press the same button to resume the call.
How do I transfer a call to another extension?
During a call, press the Transfer button. Dial the extension number, then press Transfer again to complete the transfer. For an attended transfer, wait for the other party to answer before transferring.
How do I adjust the ringer volume?
Press the Volume Up or Volume Down button while the phone is idle to adjust the ringer volume. You can also adjust it in the phone's settings menu.
Can I use the speakerphone?
Yes, the phone has a full-duplex speakerphone. Press the Speaker button to activate it. You can switch between handset, headset, and speakerphone during calls.
Why is there no dial tone?
Check the Ethernet cable connection and ensure the phone has power. Verify that the network supports DHCP or manually assign an IP address. Also confirm that your VoIP account is active.
How do I update the firmware?
Download the latest firmware from the Atlona support website. Access the phone's web interface, go to Maintenance > Firmware Upgrade, and upload the firmware file. The phone will reboot after installation.
Is the phone compatible with all VoIP providers?
The phone supports standard SIP protocols, so it should work with most VoIP providers. However, some providers may require specific configuration. Check with your provider for compatibility.
What is the warranty period?
The Atlona Captive AT-CAP-SP100 comes with a limited warranty of 2 years from the date of purchase. Contact Atlona support for warranty claims.
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USER MANUAL Captive AT-CAP-SP100 Atlona
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Product information
Brand : Atlona
Model : Captive AT-CAP-SP100
Category : Desk Phone