SN3401P - Server ATEN - Free user manual and instructions
Find the device manual for free SN3401P ATEN in PDF.
Pick your language and provide your email: we'll send you a specifically translated version.
| Product Type | Rackmount Serial Console Server |
| Form Factor | 1U, 19-inch rack-mountable |
| Dimensions (W x D x H) | 440 x 200 x 44 mm (17.3 x 7.9 x 1.7 in) |
| Weight | 4.5 kg (9.9 lbs) |
| Power Supply | 100-240 VAC, 50-60 Hz, auto-switching; 1 x IEC C14 inlet |
| Power Consumption | 30W (maximum) |
| Network Ports | 2 x RJ-45 Gigabit Ethernet (10/100/1000 Mbps) |
| Serial Ports | 16 x RJ-45 RS-232 serial ports |
| Console Port | 1 x RJ-45 serial console (for local management) |
| USB Ports | 2 x USB 2.0 Type-A |
| Management | Web-based GUI, CLI (SSH, Telnet), SNMP, centralized management via ATEN CC2000 |
| Supported Protocols | TCP/IP, UDP, HTTP/HTTPS, SSH, Telnet, SNMP, DHCP, DNS, NTP |
| Security | SSL/TLS encryption, user authentication (local/RADIUS/LDAP), IP filtering, SSH key authentication |
| Operating Temperature | 0 to 50°C (32 to 122°F) |
| Humidity | 5% to 95% RH, non-condensing |
| Included Accessories | Power cord, RJ-45 to DB9 adapters (x16), rack mount kit, quick start guide |
| Warranty | 2 years limited warranty |
| Compliance | FCC Class A, CE, RoHS |
| Repairability | User-serviceable parts: power supply, fan module; no internal consumables |
| Cleaning | Use a dry cloth; avoid liquid cleaners; ensure power is disconnected |
Frequently Asked Questions - SN3401P ATEN
How do I access the web interface of the SN3401P?
By default, the device uses DHCP. Find its IP address on your router's DHCP list or use the serial console to check. Then open a browser to
http://. Default credentials: username admin, password password.Can I use the SN3401P to manage devices with RS-232 ports?
Yes, the SN3401P has 16 RJ-45 serial ports. Use the included RJ-45 to DB9 adapters to connect to RS-232 devices. Configure port settings (baud rate, etc.) via the web interface or CLI.
What is the default IP address of the SN3401P?
Out of the box, the device is set to DHCP. It has no static default IP. Connect via serial console to view the assigned IP, or use ATEN's IP Installer utility.
How do I reset the SN3401P to factory defaults?
Press and hold the Reset button (located on the front panel) for 10 seconds. The device will reboot and all settings will be restored to factory defaults. Note: this also resets the password.
Can I update the firmware of the SN3401P?
Yes. Download the latest firmware from the ATEN support website. In the web interface, go to Maintenance > Firmware Upgrade and upload the file. Do not power off during upgrade.
How many users can access the serial ports simultaneously?
The SN3401P supports multiple concurrent connections (up to the number of serial ports). Each port can be accessed individually via SSH or Telnet, and up to 32 users can be logged into the system at once.
What is the maximum cable length for the serial ports?
RS-232 signals are typically reliable up to 15 meters (50 feet). For longer distances, consider using serial extenders or a terminal server with RS-422/485.
How do I secure the SN3401P?
Enable SSL/TLS for web access, disable Telnet if not needed, use SSH key authentication, set strong passwords, and configure IP filtering. You can also integrate with RADIUS or LDAP for centralized authentication.
The SN3401P is not getting an IP address via DHCP. What should I do?
Ensure the Ethernet cable is connected to the LAN port (not the console port). Check that your DHCP server is active and has available addresses. If still fails, try a factory reset or assign a static IP via the serial console.
Can I chain multiple SN3401P units?
The SN3401P does not have a built-in daisy-chain feature. However, you can manage multiple units via the ATEN CC2000 centralized management software, which provides a unified interface for up to 1000 devices.
User questions about SN3401P ATEN
0 question about this device. Answer the ones you know or ask your own.
Ask a new question about this device
No questions yet. Be the first to ask one.
Download the instructions for your Server in PDF format for free! Find your manual SN3401P - ATEN and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. SN3401P by ATEN.
USER MANUAL SN3401P ATEN
Manual assistant
Powered by Anthropic
Waiting for your message
Product information
Brand : ATEN
Model : SN3401P
Category : Server