DS-D42C04-H - Surveillance Camera Hikvision - Free user manual and instructions
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| Product Type | Surveillance Camera |
| Brand | Hikvision |
| Model | DS-D42C04-H |
| Resolution | 4 MP (2560 × 1440) |
| Lens | 2.8 mm fixed lens |
| IR Range | Up to 30 m |
| Day/Night | Yes, with IR cut filter |
| Video Compression | H.265+/H.265/H.264+/H.264 |
| Power Supply | PoE (802.3af) or 12V DC |
| Power Consumption | ≤ 5.5 W |
| Operating Temperature | -30 °C to 60 °C |
| Ingress Protection | IP67 |
| Dimensions | Φ 70 × 155 mm |
| Weight | Approx. 0.35 kg |
| Storage | MicroSD slot (up to 128 GB) |
| Network Interface | 1 × RJ45 10/100 Mbps |
| Alarm Interface | 1 input, 1 output |
| Certification | CE, FCC, UL |
| Maintenance | Clean lens with soft cloth; avoid solvents |
| Security | Use strong password, enable encryption, update firmware |
Frequently Asked Questions - DS-D42C04-H Hikvision
How do I reset the camera to factory settings?
Press and hold the reset button on the camera for 10 seconds using a paperclip. The camera will reboot and restore default settings.
What is the maximum SD card capacity supported?
The camera supports MicroSD cards up to 128 GB. Use a Class 10 or higher card for best performance.
Can I use the camera outdoors?
Yes, the camera has an IP67 rating, making it dust-tight and protected against temporary submersion in water. It can operate in temperatures from -30°C to 60°C.
How do I connect the camera to my network?
Connect the camera via Ethernet cable to a PoE switch or injector. Alternatively, use a 12V DC power adapter. The camera will obtain an IP address via DHCP. Use the SADP tool to find the camera on the network.
What is the default username and password?
The default username is admin and the default password is 12345. It is strongly recommended to change the password upon first login.
How do I enable motion detection recording?
Access the camera's web interface or NVR, go to Event > Motion Detection, enable it, and set detection areas. Then configure recording schedule to trigger on motion.
Why is the IR not working at night?
Ensure the camera is not obstructed and the IR mode is set to Auto in the Day/Night settings. If the problem persists, check that the camera's power supply is adequate (PoE or 12V DC).
Can I view the camera remotely on my phone?
Yes, download the Hik-Connect app on your smartphone. Add the camera by scanning the QR code or entering its serial number. Ensure the camera has internet access.
How often should I clean the camera lens?
Clean the lens every 3-6 months or when you notice image degradation. Use a soft, lint-free cloth slightly dampened with water. Do not use alcohol or solvents.
What should I do if the camera is not detected on the network?
Check Ethernet cable connections and ensure the PoE switch or power adapter is working. Use the SADP tool on a PC to scan for Hikvision devices on the same subnet. If still not found, try a factory reset.
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Download the instructions for your Surveillance Camera in PDF format for free! Find your manual DS-D42C04-H - Hikvision and take your electronic device back in hand. On this page are published all the documents necessary for the use of your device. DS-D42C04-H by Hikvision.
USER MANUAL DS-D42C04-H Hikvision
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Product information
Brand : Hikvision
Model : DS-D42C04-H
Category : Surveillance Camera