HID312AWX - Ice Maker Scotsman - Free user manual and instructions
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| Product Type | Modular Ice Machine |
| Model | HID312AWX |
| Brand | Scotsman |
| Ice Type | Half Dice Cube |
| Production Capacity | Up to 300 lbs per day |
| Storage Bin Capacity | 120 lbs (with bin) |
| Dimensions (W x D x H) | 30" x 24" x 24" (unit only) |
| Weight | 95 lbs |
| Power Supply | 115V / 60Hz / 1-Phase |
| Amperage | 6.0 Amps |
| Refrigerant | R-404A |
| Water Connection | 3/8" Flare Fitting |
| Drain Connection | 3/4" Female Pipe Thread |
| Condenser Type | Air Cooled |
| Control Type | Digital Controller |
| Self-Cleaning Function | Yes (Cycle Initiation) |
| Ice Thickness Adjustment | Yes (Adjustable via Controller) |
| Water Filtration | Optional External Filter Kit |
| Certifications | ETL, NSF/ANSI Standard 12 |
Frequently Asked Questions - HID312AWX Scotsman
How do I change the ice bridge thickness on my Scotsman HID312AWX?
To adjust the ice bridge thickness, locate the digital controller on the front panel. Press the 'Bridge' button (or navigate using the menu). Use the up/down arrows to increase or decrease the thickness setting. Typical range is from 1/8" to 3/8". Refer to the manual for specific steps.
How often should I clean the Scotsman HID312AWX ice machine?
It is recommended to clean the ice machine every 6 months or more frequently if water quality is poor. Use Scotsman Ice Machine Cleaner (part number 19-2001-01) and follow the cleaning cycle instructions in the manual. Regular cleaning prevents scale buildup and ensures ice quality.
What type of water filter is recommended for the HID312AWX?
Scotsman recommends using an external water filter kit, such as the Scotsman WFK series or equivalent. A sediment and carbon filter helps reduce particles and chlorine, improving ice taste and extending machine life. Install the filter on the water supply line before the machine.
Why is my Scotsman HID312AWX not producing ice?
Common causes include: no power to the unit, water supply turned off or low water pressure, dirty condenser coil, or a frozen evaporator. Check that the unit is plugged in, water valve is open, and air filter is clean. Also verify that the room temperature is within 50-100°F. If the issue persists, consult the error code display.
How do I initiate the self-cleaning cycle on the HID312AWX?
Press and hold the 'Clean' button on the digital controller for 3 seconds. The machine will enter a cleaning cycle that lasts about 45 minutes. You must add Scotsman Ice Machine Cleaner to the water trough before starting. Follow the manual for detailed instructions. The unit will automatically rinse and resume normal operation.
What does error code E5 mean on my Scotsman ice machine?
Error code E5 indicates a high discharge temperature or condensing temperature issue. This often results from a dirty condenser, low refrigerant charge, or high ambient temperature. Clean the condenser coil and ensure proper ventilation. If the error persists, contact a certified technician.
How do I install the Scotsman HID312AWX ice machine?
Installation should be done by a qualified technician. The unit requires a level surface, adequate ventilation (minimum 6" clearance on sides and back), a dedicated 115V electrical outlet, a cold water supply with 3/8" flare connection, and a floor drain. The ice machine can be placed on a bin or an adapter kit for remote condenser use.
Can the HID312AWX be used with a remote condenser?
Yes, this model is available as a remote condenser version. If you have the R (remote) variant, the condenser is installed separately. For the standard air-cooled model (A), it is not designed for remote use. Check the model number suffix: 'A' for air-cooled, 'R' for remote. Refer to the installation manual for guidelines.
How do I descale the Scotsman HID312AWX?
Descaling is part of the cleaning cycle. Use Scotsman Ice Machine Cleaner which contains descaling agents. Run the cleaning cycle as described. For heavy scale buildup, you may need to manually scrub the evaporator plate with a non-abrasive brush after soaking. Rinse thoroughly before resuming ice production.
What is the warranty period for the Scotsman HID312AWX?
Scotsman offers a 3-year parts and labor warranty on the ice machine, and a 5-year warranty on the compressor. Warranty covers defects in materials and workmanship under normal use. Proof of purchase and installation by a qualified professional may be required. Refer to the warranty card for full terms.
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USER MANUAL HID312AWX Scotsman
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Product information
Brand : Scotsman
Model : HID312AWX
Category : Ice Maker