Z404 - Smartphone Plum - Free user manual and instructions
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| Product Type | Smartphone |
| Brand | Plum |
| Model | Z404 |
| Dimensions | 145.0 x 72.0 x 9.0 mm |
| Weight | 150 g |
| Battery Type | Removable Li-Ion 1500 mAh |
| Display Size | 4.5 inches |
| Display Resolution | 480 x 854 pixels (WVGA) |
| Operating System | Android Go |
| Processor | Quad-core 1.3 GHz |
| RAM | 512 MB |
| Internal Storage | 4 GB |
| Expandable Storage | microSD, up to 32 GB |
| Rear Camera | 5 MP |
| Front Camera | 2 MP |
| Connectivity | 3G, Wi-Fi 802.11 b/g/n, Bluetooth 4.0 |
| SIM Card | Dual SIM (Mini-SIM) |
| Navigation | GPS |
| Sensors | Accelerometer, Proximity |
| Audio Jack | 3.5 mm |
| USB | microUSB 2.0 |
| Power Supply | 5V/1A charger (included) |
| Main Functions | Calling, SMS, Internet browsing, Camera, Music player |
| Cleaning | Wipe with a soft, dry cloth. Avoid liquids. |
| Safety | Keep away from water and heat sources. Use only approved accessories. |
| Spare Parts / Repairability | Battery, SIM tray, and back cover replaceable. Screen repair by service center. |
Frequently Asked Questions - Z404 Plum
How do I insert the SIM card?
Turn off the phone. Remove the back cover and battery. Locate the SIM slots and insert your SIM cards with the gold contacts facing down. Replace the battery and cover, then turn on the phone.
How can I expand the storage?
The phone supports microSD cards up to 32 GB. Remove the back cover and battery, then insert the microSD card into the dedicated slot. Replace the battery and cover.
How do I take a screenshot?
Press and hold the Power button and Volume Down button simultaneously for a few seconds. The screenshot will be saved in the Gallery app.
Why is my phone not charging?
Make sure the charger is plugged in securely. Try a different outlet or USB cable. If the battery is completely drained, it may take a few minutes before the charging indicator appears. If the problem persists, try a different charger.
How do I reset the phone to factory settings?
Go to Settings > Backup & reset > Factory data reset. Note: This will erase all data on the phone. Alternatively, you can perform a hardware reset by pressing and holding the Power and Volume Up buttons simultaneously until the recovery menu appears, then select 'Wipe data/factory reset'.
Can I use the phone with only one SIM?
Yes, you can use only one SIM. The second SIM slot can remain empty. The phone will work normally with a single SIM.
How do I update the software?
Go to Settings > About phone > System updates. If an update is available, follow the on-screen instructions to download and install. Ensure you have a stable Wi-Fi connection and sufficient battery.
What should I do if the touchscreen is not responding?
First, clean the screen with a soft cloth. Remove any screen protector if present. If the issue persists, restart the phone. If still unresponsive, try a factory reset (backup data first). If the problem continues, contact customer support.
How do I transfer files from phone to computer?
Connect the phone to your computer using a microUSB cable. On the phone, swipe down from the top and select the USB notification, then choose File Transfer or Media Device (MTP). Your phone will appear as a drive on your computer.
The battery drains quickly, what can I do?
Reduce screen brightness, turn off Wi-Fi and Bluetooth when not in use, close background apps, and disable location services. Check battery usage in Settings > Battery to identify power-hungry apps. If the battery is old, consider replacing it.
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Product information
Brand : Plum
Model : Z404
Category : Smartphone