EPC-R3720 - Industrial computer Advantech - Free user manual and instructions
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| Product Type | Fanless Embedded Box PC |
| Brand | Advantech |
| Model | EPC-R3720 |
| Dimensions (W x D x H) | 200 x 150 x 50 mm |
| Weight | 2.0 kg |
| Power Supply | DC 12V, 5A (60W) |
| CPU | Intel Celeron J1900 or equivalent |
| Memory | DDR3L SO-DIMM, up to 8 GB |
| Storage | mSATA SSD or 2.5" SATA HDD |
| Operating Temperature | 0°C to 50°C (32°F to 122°F) |
| Operating System | Windows 10 IoT, Linux |
| Main Functions | Industrial automation, edge computing, data acquisition |
| Maintenance and Cleaning | Clean with dry cloth; avoid liquids. Ensure air vents are unobstructed. |
| Safety | Use only provided power adapter. Keep away from moisture. Follow local electrical codes. |
| Spare Parts and Repairability | Contact Advantech support for replacement parts; limited user-serviceable components (RAM, storage). |
| General Information | Fanless design for silent operation. Suitable for harsh environments. |
Frequently Asked Questions - EPC-R3720 Advantech
How do I mount the EPC-R3720?
The device supports VESA mount (75x75 mm) or DIN rail mounting. Use the included brackets and screws. Ensure proper ventilation.
What power supply is required?
A DC 12V, 5A power adapter with a 2.5mm center-positive plug is required. Only use the adapter provided by Advantech to avoid damage.
Can I upgrade the RAM?
Yes, the EPC-R3720 has one SO-DIMM slot supporting DDR3L up to 8 GB. Access the slot by removing the bottom cover.
How do I connect to the internet?
The device has two Gigabit Ethernet ports and optional Wi-Fi/Bluetooth via M.2 slot. Use an Ethernet cable for wired connection.
What operating systems are compatible?
The EPC-R3720 supports Windows 10 IoT Enterprise and Linux distributions like Ubuntu. Drivers are available on the Advantech website.
Why is my device overheating?
Ensure air vents are not blocked and the ambient temperature is below 50°C. The fanless chassis relies on passive cooling; if overheating persists, reduce CPU load.
How do I reset to factory defaults?
There is no hardware reset button. For Windows, use the recovery partition. For Linux, reinstall the OS. Contact support for specific instructions.
Can I use the device outdoors?
The EPC-R3720 is designed for indoor use. For outdoor applications, protect it from direct sunlight, rain, and dust. Use an IP-rated enclosure if necessary.
What is the warranty period?
Advantech typically offers a 2-year warranty for the EPC-R3720. Check your purchase documentation for exact terms and conditions.
How do I update the BIOS?
Download the latest BIOS from the Advantech support page. Copy the file to a FAT32 USB drive, boot the device, and press F2 during startup to enter BIOS settings. Use the update utility.
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USER MANUAL EPC-R3720 Advantech
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Product information
Brand : Advantech
Model : EPC-R3720
Category : Industrial computer