SUPERHEAT-MHP12 - Heat pump ElectriQ - Free user manual and instructions
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| Product Type | Portable Heat Pump |
| Model | SUPERHEAT-MHP12 |
| Brand | ElectriQ |
| Heating Capacity (BTU) | 12000 |
| Cooling Capacity (BTU) | 12000 |
| Power Supply | 220-240V ~ 50Hz |
| Power Consumption (Heating) | 1050W |
| Power Consumption (Cooling) | 1050W |
| COP (Coefficient of Performance) | 3.5 |
| Refrigerant | R32 |
| Dimensions (H x W x D) | 700 x 400 x 350 mm |
| Weight | 30 kg |
| Noise Level (dB) | 50 |
| Operating Temperature Range | 5°C to 35°C |
| Modes | Heat, Cool, Fan, Dehumidify |
| Airflow Rate (m³/h) | 400 |
| Timer | 24-hour programmable |
| Remote Control | Included |
| Filter Type | Washable mesh filter |
| Maintenance | Clean filter every 2 weeks |
| Safety Features | Auto shut-off, overheat protection |
| Spare Parts Available | Filters, remote control |
| Warranty | 2 years |
Frequently Asked Questions - SUPERHEAT-MHP12 ElectriQ
How do I install the ElectriQ SUPERHEAT-MHP12 heat pump?
Place the unit upright, ensure the exhaust hose is properly connected and vented outside. Plug into a grounded outlet. Refer to the user manual for detailed installation steps.
How often should I clean the air filter?
It is recommended to clean the air filter every two weeks. A dirty filter reduces efficiency and may cause the unit to freeze. Wash with water and dry before reinstalling.
What does the error code E1 mean?
Error code E1 indicates a sensor malfunction. Turn off the unit, unplug it, and wait 10 minutes before restarting. If the error persists, contact customer support.
Can I use the heat pump in winter?
Yes, the SUPERHEAT-MHP12 is designed for heating down to 5°C. For lower temperatures, performance may decrease; it is not recommended for use below 0°C.
How do I switch between heating and cooling modes?
Press the 'Mode' button on the remote or control panel until the desired mode (heat or cool) is selected. The display will show the corresponding icon.
What is the recommended room size for this unit?
The MHP12 is suitable for rooms up to 30 square meters (approximately 320 sq ft) with standard ceiling height. Larger rooms may require additional units.
Why is water leaking from the unit?
Check if the drain plug is properly inserted. In cooling mode, condensation is normal; ensure the drain hose is not blocked. In heating mode, water should not leak; if it does, contact support.
How do I set the timer?
Press the 'Timer' button on the remote. Use + and - to set the desired hours (1-24). The unit will turn on or off after the set time, depending on the current state.
Can I use an extension cord?
No, do not use an extension cord or power strip. Plug the unit directly into a dedicated grounded outlet to avoid fire or electrical hazards.
Where can I find spare parts?
Spare parts such as filters and remotes can be purchased from ElectriQ's official website or authorized dealers. Contact customer service for assistance.
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USER MANUAL SUPERHEAT-MHP12 ElectriQ
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Product information
Brand : ElectriQ
Model : SUPERHEAT-MHP12
Category : Heat pump