Keypad - Smart Home igloohome - Free user manual and instructions

Product Type	Smart Home Keypad
Brand	igloohome
Model	Keypad
Dimensions (H x W x D)	Approx. 120 mm x 60 mm x 20 mm
Weight	Approx. 150 g (including batteries)
Power Source	4x AA Alkaline batteries
Battery Life	Up to 1 year under normal use
Connectivity	Bluetooth 4.0 or higher
Keypad Type	Touch-sensitive numeric keypad
Number of PIN Codes	Up to 200 unique PIN codes
App Compatibility	igloohome App (iOS/Android)
Access Sharing	Via app or time-limited PIN codes
Operating Temperature	-20°C to 55°C
Water Resistance	IP54 rated (splash resistant)
Installation	Surface mount with included screws or adhesive
Security Features	Anti-tamper alarm, encrypted communication
Maintenance	Clean with soft dry cloth; replace batteries as needed
Spare Parts Available	Battery cover, mounting plate (contact support)
Repairability	Battery replacement user-serviceable; other repairs by professionals
Warranty	2 years limited warranty

Frequently Asked Questions - Keypad igloohome

How do I install the igloohome Keypad?

Mount the keypad on a wall or door frame using the included screws or adhesive tape. Follow the step-by-step guide in the manual to pair it with the igloohome app and your smart lock.

How do I change the batteries?

Remove the battery cover on the back of the keypad. Replace all 4 AA batteries with new alkaline ones, ensuring correct polarity. Replace the cover and test the keypad.

Can I share access to my home with others?

Yes, you can generate temporary or permanent PIN codes via the igloohome app. Each code can be set with specific time and date restrictions.

What should I do if the keypad does not work?

First, check the batteries and replace if low. Ensure a stable Bluetooth connection. Reset the keypad by pressing and holding the reset button for 5 seconds. If the issue persists, contact support.

Is the keypad weather resistant?

The keypad has an IP54 rating, meaning it is protected against dust and splashing water. It is suitable for outdoor use but avoid prolonged exposure to rain or submersion.

How do I reset the keypad to factory settings?

Press and hold the reset button (usually inside the battery compartment) for 10 seconds until the indicator light flashes. All stored PIN codes and settings will be erased.

Can I use the keypad without the app?

Yes, you can manually enter PIN codes directly on the keypad. However, initial setup and advanced features like code sharing require the app.

How do I clean the keypad?

Use a soft, slightly damp cloth to wipe the surface. Avoid using harsh chemicals or abrasive materials. Do not spray liquid directly onto the keypad.

How many PIN codes can I store?

The igloohome Keypad can store up to 200 unique PIN codes. Each code can be customized with specific access schedules.

What is the warranty period?

The igloohome Keypad comes with a 2-year limited warranty covering manufacturing defects. Battery replacement and normal wear are not covered.

USER MANUAL Keypad igloohome

Installers & User guide Keypad.

Welcome!

This guide will get you up and running with your Keypad.

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Table of Contents

What's Included 4

Specifications 5

Keypad Anatomy 6

Features 7

Installing / Replacing Batteries 9

App Onboarding 10

Installation Instructions 11

Unlocking 14

Locking 15

Keypad Behavior 16

Compatible igloohome Locks 17

Audio and LED Indications 18

Troubleshoot 29

What's Included

Keypad

Mounting Plate (with adhesive tape)

Torx Screws x2

Torx Screwdriver

AA Alkaline Batteries x2

Mounting Screws and Anchors

Battery Cover Screw x1

Specifications

Model Keypad

Battery Type 2 x AA* Alkaline Batteries

Battery Life Up to 12 months

Operation Temp -20°C to 50°C

IP Rating IP66

Material ABS, PC, Silicone

* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Duracell, Energizer and Panasonic alkaline batteries recommended. Please note that using better batteries will improve the performance and lifespan of the keypad.

User Guide

Keypad Anatomy

Front

Back

Features

Lock / Unlock

Master PIN Code

The Keypad unlocks with a permanent Master PIN Code.

User PIN Code

The igloohome mobile app can generate multiple types of User Pin codes, e.g. One-Time, Permanent, Recurring & Duration.

Manual Relock

User can press and hold the "unlock" icon on the keypad to trigger manual locking on all linked locks.

Battery

Low Battery Alert

An intuitive audio and LED alert will prompt you to change the batteries when it runs low.

Features

Security / Alarms

Security Lockout

Keypad is disabled after several incorrect access attempts to ensure your property is always secure. User can configure number of incorrect attempts to trigger lockout.

Activity Logs

PIN Code entries will be logged in the app. PIN Code activity logs are updated when the Keypad is synced with the app.

Decoy PIN Code

Heighten security and throw off onlookers by entering random digits before your actual PIN code.

Others

Compatible across multiple locks

The Keypad is compatible with selected igloohome locks.

Pairs up to 5 locks

Unlock multiple devices simultaneously with one PIN code.

*Selected lock models are listed in specifications.

Volume Control

Volume is adjustable to your preference. Select from 0 (mute) to 5 (loudest).

Installing/Replacing Batteries

1 Remove the screw and pull out the battery cover.

2 Install or replace with 2 new AA alkaline batteries.

3 Put the battery cover back and secure with the screw.

App Onboarding

1 Register as a Lock User

a) Download the igloohome app from App store / Play store.
b) Create an account and login.

3 Pairing

The Keypad is designed to work with igloohome locks. Please ensure you have paired your locks to your igloohome account before starting the pairing process for your Keypad.

a) Under go to [Add and Manage], select [Keypads], and tap the [+] sign at the top right corner and follow the instructions.

Creating a link between the Keypad and lock(s)

a) Follow the steps shown in the app after the pairing process is completed.

Alternatively,

b) Go to [Settings], tap on [Linked Locks & Devices], and tap the [+] sign to create a link between your Keypad and locks.

Installation Instructions

Ensure keypad has batteries

Peel off the backing of the adhesive on the back of the mounting plate.

Mounting the Keypad

Press the mounting plate against the wall/surface where you want to install the Keypad. Ensure the location is within Bluetooth range of the locks you intend to pair it with.

*Before mounting, it is recommended that the Keypad is paired and tested with the locks you want to link to, at the desired installation location.

Drill the mounting bracket into the wall with the provided screw and screw anchor.

Slide the Keypad onto the mounting plate.

Secure the Keypad to the mounting plate with the Torx screws and Torx screwdriver provided.

Unlocking

Unlock

1. Key in a valid PIN code (with or without decoy digits), followed by the 🔊 button. LED indicator will start flashing blue.
2. Paired lock(s) within Bluetooth range (up to 5) will unlock, and LED Indicator will turn green with 4 short ascending tones.

Locking

Lock

1. Press and hold the 🔒 button on the Keypad until LED Indicator starts flashing blue.
2. Paired lock(s) within Bluetooth range (up to 5) will lock once the LED Indicator turns green with a single beep.

Keypad Behaviour

1 Security Lockout

After several invalid PIN code entries on the keypad, the security alarm will be triggered and the keypad will be not any PINs for a period of time.

	Security Lockout
Triggered by	5 consecutive PIN Code attempts by default (Configurable via the igloohome app)
Disable By	After 1 / 5 / 10 Minutes
Behaviour	Keypad will not accept any PINs and the keypad will flash when it is pressed.
Duration	Please refer to table below

Triggered Security Alarm Security Lockout
1st Time	30 Sec	1 Min
2nd Time	60 Sec	5 Min
3rd and Consecutive Time	90 Sec	10 Min

Compatible igloohome Locks

Lock Maximum	Keypad to lock distance*
Retrofit Lock Less than 10m
Deadbolt 2S Metal Grey Less than 8m
Keybox 3 Less than 4m
Mortise 2/2+ Less than 10m
Push-Pull Mortise Less than 10m
Rim Lock for Metal Gates Less than 8m
Padlock Less than 1m
Other lock models	If you lock model is not shown here, please contact our support team for more information.

*NOTE: The distances provided are for reference only and will vary based on actual operating conditions such as physical obstacles and interference from other electronic devices.

Audio and LED Indications

Actions Indications
Bluetooth Connection	LED Indicator flashes Blue
Successfully unlock/lock all paired locks	Ascending 4 fast tonesand flash Green LED 2 times
Unsuccessful unlock/lock of all paired locks / Error	Descending 4 short tonesand solid Red LED for 4 seconds
Incorrect PIN Code 4 short beeps and flash Red LED 2 times
Security Lockout Alarm	Low-high siren for 30 /60 / 90 seconds
Security Lockout Deactivated	2 long beeps
Low Battery Alert	When Keypad is woken up:If battery is below 20% -2 sets of 2 short beeps with pulsing Red LEDIf battery is below 10% -4 sets of 2 short beeps with pulsing Red LED
Hard Reset / Unpair	Descending 3 slow tones
Successful Pairing	Ascending 3 fast tones

Troubleshoot

Paired locks are not unlocking when valid PIN Code is used

• Check that the locks you are unlocking are linked to the Keypad in the app.
• Ensure Keypad is within Bluetooth range of the locks with minimal obstruction between devices.
• Check battery levels of the locks you are unlocking.

Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.