Zen Q Synergy Core - Hi-Fi System Antelope Audio - Free user manual and instructions
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| Product Type | High-Fidelity Audio Interface / Hi-Fi System |
| Brand | Antelope Audio |
| Model | Zen Q Synergy Core |
| Dimensions (W x H x D) | 483 mm x 44 mm x 200 mm (19-inch rackmount, 1U) |
| Weight | Approximately 3.0 kg |
| Power Supply | 12V DC external power adapter (100-240V AC, 50/60Hz) |
| Power Consumption | 25 W typical |
| Analog Inputs | 12 x balanced XLR/TRS combo inputs (4 with Hi-Z) |
| Analog Outputs | 8 x balanced TRS outputs (1/4") |
| Digital Connectivity | USB 3.0 Type-B, Thunderbolt 3 (USB-C), ADAT, S/PDIF |
| Sampling Rates | Up to 192 kHz / 24-bit |
| DSP Processing | Synergy Core FPGA with real-time effects (reverb, compression, EQ, etc.) |
| Headphone Output | 2 x 1/4" stereo headphone jacks with individual volume controls |
| Main Functions | AD/DA conversion, microphone preamplification, instrument input, monitor mixing, standalone operation with effects |
| Maintenance | Clean with a soft, dry cloth; avoid solvents and liquids |
| Safety Warnings | Do not expose to moisture, heat, or direct sunlight; use only supplied power adapter |
| Spare Parts & Repairability | No user-serviceable parts inside; contact authorized service center for repairs; replacement power adapter available |
| Warranty | 2-year limited warranty (check local terms) |
| Included Accessories | Power adapter, USB cable, Thunderbolt cable, rackmount ears, quick start guide |
| General Information | Designed and engineered in the USA; premium build quality for studio and Hi-Fi use |
Frequently Asked Questions - Zen Q Synergy Core Antelope Audio
How do I connect the Zen Q Synergy Core to my computer?
Use the included USB 3.0 (Type-B to Type-A) or Thunderbolt 3 (USB-C) cable. Install the latest drivers from Antelope Audio's website and connect the interface while the software is running. The device will appear in your DAW as an audio device.
Can I use the Zen Q without a computer?
Yes, the Zen Q Synergy Core can operate in standalone mode. Connect a power source, analog inputs, and outputs, and use the front-panel controls or a connected MIDI controller to manage routing and effects. However, to load or save presets, a computer connection is required.
What are the system requirements for the Zen Q?
Minimum requirements: Windows 10 or macOS 11 (Big Sur) or later, a USB 3.0 or Thunderbolt 3 port, and at least 4GB RAM. For full functionality, an internet connection is needed for driver installation and software activation.
How do I update the firmware on my Zen Q?
Download the Antelope Audio Launcher from their website. Connect the device to your computer, launch the Launcher, and it will automatically check for firmware updates. Follow the on-screen instructions to complete the update. Ensure the device remains powered during the process.
Can I use the Synergy Core effects in real-time while recording?
Yes, the Synergy Core FPGA processes effects with ultra-low latency (under 1 ms). You can apply effects like reverb, compression, and EQ directly to input channels without taxing your computer's CPU. This is ideal for monitoring through effects while tracking.
What is the difference between the Zen Q and the Zen Tour?
The Zen Q Synergy Core is a newer model with a streamlined design, 12 inputs (4 with Hi-Z), 8 analog outputs, and a focus on high-quality conversion. The Zen Tour has more I/O (12 outputs) and additional features like a talkback mic and dedicated monitor controls. Both use the same Synergy Core platform.
How do I clean and maintain the Zen Q?
Use a soft, lint-free cloth slightly dampened with water to gently wipe the exterior. Do not use alcohol, solvents, or abrasive cleaners. Keep the ventilation slots clear of dust. No internal cleaning is required; contact support if issues arise.
My Zen Q is not being recognized by my computer. What should I do?
First, try a different USB/Thunderbolt cable and port. Restart your computer and the interface. Ensure you have installed the latest drivers from Antelope Audio's website. If using a hub, connect directly to the computer. If the issue persists, try a factory reset: power off, hold the 'Input' and 'Output' buttons while powering on, then release.
Can I expand the number of inputs/outputs on the Zen Q?
Yes, the Zen Q includes ADAT and S/PDIF digital inputs and outputs. You can connect an external ADAT preamp (up to 8 channels at 48 kHz) or a S/PDIF device to expand I/O. The total number of analog inputs remains 12, but digital channels increase your routing options.
Is the Zen Q compatible with iOS devices?
The Zen Q Synergy Core is not officially supported on iOS. It requires a desktop operating system (Windows/macOS) for driver installation and control software. However, you can use it as a standalone mixer with an iOS camera connection kit for playback if the device is pre-configured.
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Product information
Brand : Antelope Audio
Model : Zen Q Synergy Core
Category : Hi-Fi System