XD5-43TEK - Label printer Bixolon - Free user manual and instructions
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| Product Type | Label Printer |
| Brand | Bixolon |
| Model | XD5-43TEK |
| Print Technology | Direct Thermal / Thermal Transfer |
| Resolution | 203 dpi (8 dots/mm) |
| Max Print Width | 4.1 inches (104 mm) |
| Max Print Speed | 5 ips (127 mm/s) |
| Supported Media | Labels, tags, receipts (roll or fanfold) |
| Connectivity | USB 2.0, Serial RS-232, Ethernet, optional Wi-Fi/Bluetooth |
| Dimensions (W x D x H) | 7.5 x 12.0 x 7.5 inches (190 x 305 x 190 mm) |
| Weight | 5.5 lbs (2.5 kg) |
| Power Supply | AC Adapter 100-240V, 50/60 Hz, Output 24V DC |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
| Storage Temperature | -4°F to 140°F (-20°C to 60°C) |
| Humidity Range | 20% to 85% non-condensing |
| Maintenance | Clean printhead and platen roller with isopropyl alcohol |
| Safety Precautions | Do not expose to liquids; unplug before cleaning |
| Spare Parts Available | Printhead, platen roller, cutter assembly, sensor |
| Software Compatibility | Label Artist, BarTender, NiceLabel, Seagull Drivers |
| Languages | English, French, German, Spanish, etc. |
Frequently Asked Questions - XD5-43TEK Bixolon
How do I load labels into the Bixolon XD5-43TEK?
Open the top cover, release the platen roller. Insert the label roll onto the media holder with the print side facing up. Feed the labels under the platen roller and through the media guide. Close the cover and press the FEED button to advance.
How do I install the ribbon for thermal transfer printing?
Open the top cover and release the printhead. Place the ribbon roll on the supply spindle. Route the ribbon under the printhead and attach the empty core to the take-up spindle. Ensure the ribbon wrinkles tightly. Close the printhead and cover.
What software do I need to use with the XD5-43TEK?
You can use Bixolon Label Artist (included), or third-party programs like BarTender, NiceLabel, or Seagull Scientific drivers. The printer supports ZPL and EPL command languages.
How do I connect the printer to my computer?
Use the USB cable (type B) to connect to your computer. Alternatively, use Ethernet for network printing or Serial RS-232 for older systems. Install the appropriate driver from Bixolon's website.
How do I clean the printhead?
Turn off the printer and open the cover. Use a lint-free swab moistened with isopropyl alcohol to gently wipe the printhead surface in one direction. Wait for it to dry before closing. Clean after every ribbon roll or as needed.
What do the LED indicators mean?
Green solid: Normal operation. Green flashing: Receiving data. Orange solid: Paused or an error (e.g., media out). Red flashing: Head open or a critical error. Refer to the manual for detailed codes.
How do I calibrate the media sensor?
With labels loaded, enter Setup Mode by holding the FEED button while powering on. Use FEED to navigate and select Media Calibration. The printer will feed several labels to detect gaps or black marks.
Why is the print quality poor (faded or missing dots)?
Check the printhead for dirt; clean as above. Ensure the ribbon (if used) is properly installed. Adjust the darkness and speed settings via software or printer menus. Also verify media type matches the label.
How do I print a test page?
Press and hold the FEED button for about 3 seconds until the printer prints a configuration report. This includes printer settings, firmware version, and a test label. You can also send a test command from software.
Where can I find drivers and firmware updates?
Visit www.bixolon.com and go to the Support section. Enter model: XD5-43TEK. Download Windows drivers, macOS drivers, or firmware files. For manual installation, use the Seagull Driver Wizard.
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USER MANUAL XD5-43TEK Bixolon
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Product information
Brand : Bixolon
Model : XD5-43TEK
Category : Label printer