UniFi G3-FLEX - Surveillance Camera Ubiquiti Networks - Free user manual and instructions

Product Type	Indoor/Outdoor Surveillance Camera
Brand	Ubiquiti Networks
Model	UniFi G3-FLEX
Dimensions	48 x 48 x 45 mm (1.9 x 1.9 x 1.8 in)
Weight	115 g (4.1 oz)
Power Supply	PoE (802.3af) / 12V DC (optional)
Resolution	1080p (1920 x 1080) at 30 fps
Lens	2.8 mm, f/2.0, fixed iris
Field of View	Horizontal: 102.4°, Vertical: 57.8°, Diagonal: 120.4°
Night Vision	IR LED with 15 m range
Weatherproof Rating	IPX4 (splash-proof)
Operating Temperature	-20 to 40°C (-4 to 104°F)
Mount Type	Included wall/ceiling mount
Connectivity	10/100 Ethernet (RJ45), PoE
Supported Protocols	UniFi Video, ONVIF
Audio	Built-in microphone
Storage	NVR or UniFi Cloud Key via Ethernet
Reset Button	Yes, pinhole reset
Compliance	CE, FCC, IC

Frequently Asked Questions - UniFi G3-FLEX Ubiquiti Networks

How do I install the UniFi G3-FLEX camera?

Mount the camera using the included bracket, connect an Ethernet cable with PoE (802.3af), and adopt it via the UniFi Protect or UniFi Video software.

Can the camera be used outdoors?

Yes, the G3-FLEX has an IPX4 weatherproof rating, making it suitable for outdoor use in sheltered locations.

What power supply is required?

The camera supports PoE (Power over Ethernet) standard 802.3af. You can also use a 12V DC adapter if not using PoE.

How do I reset the camera to factory defaults?

Press and hold the reset button (located on the cable) for 10 seconds until the LED turns off and on again.

What is the field of view?

The camera has a horizontal field of view of 102.4°, vertical 57.8°, and diagonal 120.4°.

Does it support ONVIF?

Yes, the G3-FLEX supports ONVIF Profile S for integration with third-party NVRs.

Can I use it with UniFi Protect?

Yes, it is fully compatible with UniFi Protect and UniFi Video platforms.

What is the maximum resolution and frame rate?

The camera streams 1080p at up to 30 frames per second.

Does it have audio capabilities?

Yes, the G3-FLEX includes a built-in microphone for audio capture.

What is the warranty period?

Ubiquiti offers a 2-year limited warranty for the G3-FLEX.

USER MANUAL UniFi G3-FLEX Ubiquiti Networks

UniFi®

PROTECT

1080p Indoor/Outdoor IP Camera with

Infrared and 802.3af Support

Model: UVC-G3-Flex

QUICK START GUIDE

Package Contents

G3 Flex Camera Base Mount Pole/Wall

Mount

Outdoor Cover

Security Screw (Qty. 1)

Screws (Qty. 3)

Screw Anchors (Qty. 3)

Zip Ties (Qty. 2)

Installation Requirements

• Phillips screwdriver
- Drill and 6 mm (1/4") bit for drywall anchors and 3 mm (1/8") for screws)
- Category 5e (or above) Ethernet cable

Note: When using the Outdoor Cover, use an Ethernet cable without a strain-relief boot on the connector. This will prevent unnecessary tension on the cable ends during installation.

Cable without a strain-relief boot Cable with a strain-relief boot

Outdoor Installation Requirements

IMPORTANT: When installed outdoors, the camera must be installed in the upright position only.

- Mount the camera in the upright position only. Please see diagram below.

- Shielded Category 5e (or above) cabling with drain wire should be used for all outdoor wired Ethernet connections and should be grounded through the AC ground of the PoE.

We recommend that you protect your networks from harmful outdoor environments and destructive ESD events with industrial-grade, shielded Ethernet cable from Ubiquiti Networks. For more details, visit ui.com/toughcable

- Surge protection should be used for all outdoor installations. We recommend that you use two Ethernet Surge Protectors, model ETH-SP-G2, one near the UVC-G3-Flex and the other at the entry point to the building. The ETH-SP-G2 will absorb power surges and safely discharge them into the ground.

Diagram Showing Use of Ethernet Surge Protectors

Before You Begin

The UVC G3 Flex camera is designed to work with Ubiquiti's new integrated management system, UniFi Protect.

UniFi Protect is a flexible and powerful IP video surveillance system that can manage UniFi Protect cameras and the UniFi Protect mobile app. The software is free from all hosting and licensing fees and comes pre-installed on UniFi's Cloud Key Gen2 Plus, model UCK-G2-PLUS.

UniFi Cloud Key Gen2 Plus, model UCK-G2-PLUS

For more information on UniFi Protect, visit us on the web at: unifi-protect.ui.com

Note: The UVC G3 Flex camera will also work with the UniFi Video® 3 controller software.

UniFi Video may be hosted on any of the following:

• UniFi Application Server, model UAS-XG
• UniFi NVR, model UVC-NVR-2TB
  • A Linux or Windows computer

UniFi Application Server, model UAS-XG UniFi NVR, model UVC-NVR-2TB

Note: The latest UniFi Video 3 software, for Linux- or Windows-based computers, is available for free download at: ui.com/download/unifivideo

Hardware Overview

Microphone Microphone for recording audio

Camera Lens Lens for viewing/recording video

Light Sensor Sensor for ambient light detection

LED Status indicator for the following:

LED State Status
Alternating White/Blue	Device is busy; do not touch or unplug it. This usually indicates that a process such as a firmware upgrade is taking place.
Steady Blue Connected to Controller; Reset Button Pressed
Flashing Green Disconnected from Controller
Steady White Awaiting adoption

Swivel Base Allows you to change the viewing angle of the camera by adjusting left or right. Useful if mounted on a wall or other permanent surface.

Bottom View

Ethernet Port The Ethernet Port is a 10/100 Mbps port used to supply power from a PoE 802.3af-compliant switch to the camera. The switch should be connected to a LAN running DHCP services and the UniFi Video Controller software.

Reset Button The Reset Button is used to reset the camera to factory defaults. Press and hold the Reset Button for more than 10 seconds while the camera is powered on.

Mounting Options

Use the Base Mount by itself to install the G3 Flex camera on a desktop or tabletop. Out of the box, this mount comes preinstalled on the camera.

Use the Base Mount with two screws to install the G3 Flex camera on a wall (vertically).

Use the Base Mount with two screws to install the G3 Flex camera on a solid horizontal surface or ceiling.

Use the Pole Mount with two screws and the Outdoor Cover to install the G3 Flex camera on a wall or flat surface outdoors. The Outdoor Cover is not required for indoor installations.

Use the Pole Mount with two plastic zip ties and the Outdoor Cover to install the G3 Flex camera on an outdoor pole. The Outdoor Cover is not required for indoor pole installations.

Additional Mounts Available

There are two additional mounts available for the G3 Flex: a Ceiling Mount and a Pendant Mount. Each is sold separately.

Use the optional Ceiling Mount, Screw Kit, and Mount Cover to install the G3 Flex camera on a solid horizontal surface or ceiling.

Use the optional Ceiling Mount, Mount Cover, and Back Plate Assembly to install the G3 Flex camera on a drop tile ceiling or horizontal surface where the interior side of the Ceiling Mount is accessible.

Use the Pendant Mount to install the G3 Flex camera onto a fitted 3/4" or 1.5" conduit mount or ceiling pipe.

Installation

The UVC G3 Flex can be installed using one of the following methods:

• Desktop For installing on a flat surface such as a desktop or table/shelf; could be set up for temporary installations.
  • Wall/Ceiling For installing in a secure location; used more for stationary or permanent installations.
• Pole For installing on a pole (indoor or outdoor).

Proceed to the appropriate section for your installation.

Note: The viewing angle or surveillance coverage of the G3 Flex camera can be changed at any time.

• Tilt the lens up or down for vertical adjustment
• Turn the base left or right for horizontal adjustment

Desktop

1. Remove the Base Mount from the base of the camera.

1. Insert one end of the RJ-45 cable into the Ethernet Port and the other end into a PoE 802.3af-compliant switch.

1. Attach the camera to the Base Mount by lining up the notches with the slots in the base of the camera. Press firmly together until the camera is secure.

Note: Ensure the Ethernet cable is seated in the notch between the Base Mount and base of the camera.

1. Place the camera on a desk or table in its upright position.

2. Adjust the viewing angle or surveillance coverage as needed by following these steps:

3. Tilt the lens up or down to adjust the angle vertically

4. Turn the camera body left or right to adjust the angle horizontally

Installation complete.

Desktop / Table Install

Wall/Ceiling

1. If the Ethernet cable is coming from the inside of a wall:

a. Drill or cut a hole in the wall and feed the Ethernet cable through the opening.
b. Pull the Ethernet cable forward and slide it through the opening in the mount.

1. Use the Screws and Screw Anchors to secure the Base Mount to the wall.

Top Side Down Mounting

or

Vertical Upright Mounting

1. Connect the Ethernet cable to the Ethernet Port in the base of the camera.

1. Attach the camera to the Base Mount by lining up the notches with the slots in the base of the camera. Press firmly together until the camera is secure.

Vertical mounting on ceiling

or

Vertical mounting on a wall

Installation complete.

Horizontal Surface / Ceiling with Base Mount

Indoor Wall with Base Mount

Pole

Note: If you are mounting the camera outdoors, it must be installed in the upright position to prevent water from getting into the base of the camera. Use the Outdoor Cover for additional protection from moisture.

1. Attach the Pole Mount to a pole using the included Zip Ties.

1. Insert and pull an Ethernet cable through the back port opening of the Outdoor Cover.

Note: When using the Outdoor Cover, use an Ethernet cable without strain-relief boots on the connector. This will prevent unnecessary tension on the cable ends.

1. Connect the Ethernet cable to the Ethernet Port on the G3 Flex camera.

1. Attach the camera to the Outdoor Cover by lining up the notches with the slots on the bottom of the camera. Press firmly until the camera snaps on.

1. Attach the camera to the Pole Mount:

a. Press the camera against the Pole Mount and line up the notches on the mount with the slots on the bottom of the camera.

b. Slide the camera down onto the Pole Mount until it is secure.

Note: When using the Outdoor Cover, use an Ethernet cable without strain-relief boots on the connector. This will prevent unnecessary tension on the cable ends.

1. Use a phillips screwdriver to install the Security Screw through the Outdoor Cover and into the base of the camera. This secures the camera to the mount.

1. Adjust the camera to the desired viewing angle by:

2. Tilting the lens up or down for vertical adjustment

3. Turn the camera body left or right to adjust the angle horizontally

Installation is complete.

Pole Mount Install

Setting Up UniFi Protect via App

Download and install the UniFi Protect app to configure the UVC-G3-Flex.

Note: When you first launch UniFi Protect, the app will prompt you to enable Bluetooth and other relevant features necessary to provide the best user experience possible. Please allow these features and permissions to take place for proper app functionality.

1. Launch the UniFi Protect app.

1. Tap the side menu in the upper-left corner of the app to access additional options.

2. Tap Add Cameras to add a new camera.

Note: If setting up multiple cameras, UniFi Protect allows you to add more than one camera during the setup process.

1. When the Select cameras screen appears, tap each camera in the list you would like to add to your UniFi Protect system. Tap Set up cameras to continue.

1. A Name your camera screen appears individually for each camera you selected in step 4. Enter a name for each camera and tap Next, repeating this process until all cameras have been named.

1. If necessary, any camera requiring a firmware upgrade will update at this time. Once completed, a live view of each camera will display in the app.

Specifications

UVC-G3-Flex
Dimensions ∅ 107.5 x 48 x 48 mm	(∅ 4.23 x 1.89 x 1.89")
Weight	170 g (5.99 oz)
Sensor 1/2.7" 2-Megapixel HDR Sensor
Lens EFL 4mm / f2.0
Viewing Angle with Lens Distortion Correction (LDC) LDC Off LDC On	87.4° (H), 47° (V), 104° (D) 80° (H), 46° (V), 92° (D)
Night Mode IR LEDs with Mechanical ICR Filter
Video Compression H.264
Resolution 1080p FHD (1920 x 1080)
Maximum Frame Rate 25 FPS
Image Settings Brightness, Contrast, Sharpness, Saturation, Noise Reduction, 50/60 Hz
Microphone	Yes
Management Interface UniFi Protect; UniFi Video
Networking Interface (1) 10/100 Ethernet Port
Max. Power Consumption 4W
Power Method 802.3af PoE
Power Supply 802.3af PoE Switch Port
Mounting Table, Wall (Indoor/Outdoor), Pole
Operating Temperature	-20 to 50°C (-4 to 122°F)
Operating Humidity	20 to 90% Noncondensing

Safety Notices

1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.

WARNING: Hot Surface. Do not touch.

WARNING: Do not use this product in a location that can be submerged by water.

WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.

Limited Warranty

ui.com/support/warranty

The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions.

Compliance

FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Industry Canada

CAN ICES-3(A)/NMB-3(A)

This Class A digital apparatus complies with Canadian ICES-003.

CAN ICES-3(A)/NMB-3(A)

CE marking on this product represents the product is in compliance with all directives that are applicable to it.

RoHS/WEEE Compliance Statement

English

European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. For more detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product.

Deutsch

Declaration of Conformity

English Hereby, UBIQUITI declares that the radio equipment type UVC-G3-Flex is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.ui.com/compliance

Community community.ui.com

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