WWK360 WCS - Washing machine MIELE - Free user manual and instructions
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| Product Type | Washing Machine |
| Brand | Miele |
| Model | WWK360 WCS |
| Dimensions (H x W x D) | 85 cm x 60 cm x 63 cm |
| Weight | 80 kg |
| Power Supply | 230 V, 50 Hz, 10 A |
| Maximum Load Capacity | 8 kg |
| Spin Speed | 1400 rpm |
| Energy Efficiency Class | A+++ |
| Noise Level (Wash/Spin) | 48 dB / 72 dB |
| Water Consumption per Cycle | 50 L |
| Drum Material | Stainless steel |
| Number of Programs | 12 |
| Child Lock | Yes |
| Overflow Protection | Yes |
| Smart Home Compatibility | Miele@home |
| Warranty | 2 years |
| Recommended Detergent | Miele UltraPhase or any HE detergent |
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USER MANUAL WWK360 WCS MIELE
Operating instructions for washing machines
To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time.
Caring for the environment 5
Washing environmentally and economically 6
Warning and Safety instructions 7
Operating the washing machine.... 12
Control panel.... 12
How the control field works.... 13
Before using for the first time.... 14
- Remove the transit bars.... 15
Requirements for networking 15
- Start the calibration programme 16
- Prepare the laundry 17
- Select a programme.... 18
- Load the washing machine.... 19
- Select programme settings.... 20
- Add detergent.... 21
Detergent dispenser drawer.... 21
CapDosing 22
- Starting the programme.... 24
Adding laundry during a programme sequence (AddLoad).... 24
- End of programme 25
Spinning 26
Delay start/SmartStart 27
Programme chart 29
Extra options 32
Short.... 32
Water + 32
Pre-wash.... 32
Pre-ironing.... 32
The following extra options can be selected in addition to the programmes...... 32
Garment care label symbols.... 33
Programme sequence 34
Changing the programme sequence 36
Changing a programme (safety lock).... 36
Cancelling a programme.... 36
Detergent 37
The correct detergent 37
Water softeners.... 37
Dispensing aids 37
Fabric conditioner and liquid starch 38
Detergent recommendations (according to Ecodesign no. 2019/2023) ...... 39
Cleaning and care 40
Cleaning the external casing and the control panel 40
Cleaning the detergent dispenser drawer 40
Hygiene info (Cleaning the drum) 42
Cleaning the water inlet filter.... 42
Troubleshooting.... 43
The programme does not start.... 43
The programme is cancelled and a fault indicator light lights up in the control panel 43
During the programme sequence, a symbol appears in the time display...... 44
At the end of the programme, an indicator light lights up in the control panel..... 45
General problems with the washing machine.... 46
An unsatisfactory wash result 47
The door will not open 48
Opening the door in the event of a blocked drain outlet and/or power cut...... 49
Service.... 51
Contact in the event of a fault.... 51
Optional accessories 51
EPREL database 51
Warranty 51
Installation.... 52
Front view.... 52
Rear view 53
Installation surface.... 54
Transporting the washing machine to its installation site 54
Removing the transport safety device 54
Fitting the transit bars 55
Levelling the machine 56
Screwing out and adjusting the feet 56
Additional installation requirements 57
The water protection system.... 58
Connection to the water supply.... 59
Water drainage.... 60
Connecting the hoses to the drain adapter 60
Electrical connection 63
Consumption data 64
Technical data.... 65
EU Conformity declaration.... 65
UK Conformity declaration 66
Programmable functions 67
Opening the programming level.... 67
Choosing and selecting a programmable function.... 67
Editing and saving a programmable function 68
Exit programming level 68
P11 Buzzer duration.... 68
P12 Buzzer 68
Contents
P13 Sensor tone 69
P14 Lock code.... 69
P22 Control panel switch-off status 69
P24 Memory.... 70
P26 Longer pre-wash Cottons.... 70
P28 Gentle action.... 70
P29 Reduce temperature 70
P30 Water plus.... 71
P31 Water plus level 71
P32 Maximum rinse level.... 71
P33 Suds cooling.... 71
P34 Anti-crease.... 72
P49 Low water pressure.... 72
P62 Backlight brightness dimmed 72
P90 Operating hours 72
POO Factory default 72
Networking.... 73
P97 Remote control.... 73
P98 SmartGrid 73
P99 RemoteUpdate.... 73
Switching off WiFi 75
Copyrights and licences for the communication module.... 75
Disposing of the packaging material
The packaging material is used for handling and protects the appliance from transport damage. The packaging material used is selected from materials which are environmentally friendly for disposal and can generally be recycled.
Recycling the packaging material reduces the use of raw materials. Use material-specific collection points for valuable materials and take advantage of return options. Your Miele dealer will take the packaging material away.
Disposing of your old appliance
Electrical and electronic appliances contain many valuable materials. They also contain certain materials, compounds and components which were essential for their correct functioning and safety. These could be hazardous to human health and to the environment if disposed of with household waste or if handled incorrectly. Please do not, therefore, dispose of your old appliance with household waste.
Instead, please make use of officially designated collection and disposal points to dispose of and recycle electrical and electronic appliances in your local community, with your dealer or with Miele, free of charge. By law, you are solely responsible for deleting any personal data from the old appliance prior to disposal. You are legally obliged to remove any old batteries which are not securely enclosed by the appliance and to remove any lamps without destroying them, where this is possible. These must be taken to a suitable collection point where they can be handed in free of charge. Please ensure that your old appliance poses no risk to children while being stored for disposal.
Energy and water consumption
- To get the most out of your machine, load the maximum dry load size for the wash programme you are using. This will keep the energy and water consumption to a minimum in relation to the size of the load.
- Programmes that are more efficient with regard to energy and water consumption generally have a longer running time. By extending the programme running time, the wash temperature that is actually reached can be reduced while still providing the same wash results.
For example, the ECO 40-60 programme has a longer running time than the Cottons 40 °C or 60 °C programme. The ECO 40-60 programme is more efficient in terms of energy and water consumption but has a longer running time.
- Use the Express 20 programme for small, lightly soiled loads.
- Modern detergents make it possible to wash at lower temperatures (e.g. 20 °C). Using lower temperature settings will save energy.
Hygiene in the washing machine
Washing at low temperatures and/or using liquid detergents can cause bacteria and odours to build up in the washing machine. Miele therefore recommends cleaning the washing machine once every month.
When the i indicator light lights up and 7 appears on the time display, the washing machine must be cleaned.
Information about subsequent tumble drying
The spin speed selected affects the residual moisture in the laundry and the sound emissions of the washing machine.
The higher the spin speed, the lower the residual moisture in the laundry. However, the sound emissions of the washing machine will increase.
Select the highest possible spin speed for the wash programme to save energy in the subsequent tumble dryer cycle.
This washing machine complies with all current local and national safety requirements. However, inappropriate use can lead to personal injury and damage to property.
Read the operating instructions carefully before using the washing machine. They contain important information on safety, installation, use and maintenance. This prevents both personal injury and damage to the washing machine.
In accordance with standard IEC 60335-1, Miele expressly and strongly advises that you read and follow the instructions in the chapter on installing the washing machine as well as the safety instructions and warnings.
Miele cannot be held liable for damage caused by non-compliance with these instructions.
Keep these operating instructions in a safe place and pass them on to any future owner.
Correct application
This washing machine is intended for use in domestic households and similar working and residential environments. The washing machine is not intended for outdoor use. It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from incorrect or improper use or operation. The washing machine can only be used by people with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it safely and recognise and understand the consequences of incorrect operation.
Safety with children
Children under 8 years of age must be kept away from the washing machine unless they are constantly supervised. Children must not be allowed to clean or maintain the washing machine unsupervised. Children 8 years and older may only use the washing machine unsupervised if they have been shown how to use it safely and recognise and understand the consequences of incorrect operation.
Please supervise children in the vicinity of the washing machine and do not let them play with it.
Technical safety
Please observe the instructions in "Installation" and "Technical data". Before setting up the washing machine, check it for any externally visible damage. Do not install or use a damaged machine. Before connecting the washing machine, ensure that the connection data on the data plate (fuse rating, voltage and frequency) match the mains electricity supply. If in any doubt, consult a qualified electrician. The electrical safety of this washing machine can only be guaranteed when correctly earthed.
It is essential that this standard safety requirement is met. If in any doubt, please have the wiring system of the building tested by a qualified electrician.
Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock).
Do not connect the washing machine to the mains electricity supply by a multi-socket adapter, extension lead or similar. These do not guarantee the required safety of the machine (fire hazard due to the risk of overheating).
Faulty components must only be replaced with genuine Miele original spare parts. Only when these parts are fitted can Miele guarantee the safety standards of the machine.
The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply if necessary.
If the electrical connection cable is faulty, it must only be replaced by a Miele authorized service technician to protect the user from danger.
While the washing machine is under warranty, repairs should only be undertaken by a Miele authorized service technician. Otherwise, the warranty will be invalidated.
Unauthorized repairs could result in unforeseen dangers for the user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele authorized service technician; otherwise, any subsequent damage will not be covered by the warranty.
In areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the machine and its surroundings in a clean condition at all times. Any damage which may be caused by cockroaches or other vermin will not be covered by the warranty.
The machine must not be used in a non-stationary location (e.g., on a ship).
Do not make any alterations to the machine unless authorized to do so by Miele.
The machine must be isolated from the electricity supply when cleaning and maintaining the machine and in the event of a fault.
The machine must only be connected to the on-site water supply using a new hose kit. Old hose kits must not be re-used. Check the condition of the hoses regularly so that you can replace them in good time and avoid the risk of any water damage.
The water flow pressure must be at least 100 kPa and should not exceed 1000 kPa.
Temporary or permanent operation on an autonomous power supply system or a power supply system that is not synchronized with the mains power supply (e.g., island networks, back-up systems) is possible. A prerequisite for operation is that the power supply system complies with the specifications of EN 50160 or an equivalent standard.
The function and operation of the protective measures provided in the domestic electrical installation and in this Miele product must also be maintained in isolated operation or in operation that is not synchronized with the mains power supply, or these measures must be replaced by equivalent measures in the installation. As described, for example, in the current version of BS OHSAS 18001–2 ISO 45001.
Correct use
Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point. Before using the machine for the first time, check that the transit bars at the rear of the machine have been removed (see “Installation - Removing the transit bars”). During spinning, a transit bar which is still in place may result in damage to both the machine and adjacent furniture or appliances. Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity. Flooding danger.
If hooking the drain hose into a wash basin, check that the water can drain off quickly enough to prevent the sink from overflowing. Make sure the drain hose is secure, so that the force of the water flowing out of the hose does not dislodge it.
Take care to ensure that foreign objects (e.g. nails, pins, coins, paper clips) do not find their way into the machine with the laundry. These may damage components of the machine (e.g. suds container, drum), which in turn can result in damage to the laundry.
Take care when opening the drum door after using the steam function. Danger of burning due to escaping steam and the high temperature of the surface of the drum as well as the porthole glass. Stand back away from the machine and wait until the steam has dissipated.
The maximum load for this washing machine is 10.0 kg (dry weight). See the “Programme chart” for the maximum recommended loads for individual programmes.
Do not use solvent based cleaning agents, e.g. those containing benzine, in this machine, as this may result in damage to component parts and create toxic fumes. Such agents also pose a fire and explosion hazard.
Textiles which have been pre-treated in solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.
Do not use solvent based cleaning agents, e.g. those containing benzine, to clean the surfaces of the machine. They can cause damage to plastic surfaces.
▶ Only use dyes specified by the manufacturer as being suitable for use in a domestic washing machine. Always observe the manufacturer's instructions carefully. ▶ Colour run and dye removers contain sulphur compounds which can cause damage such as corrosion. Do not use these products in this machine. If detergent comes into contact with the eyes, rinse them thoroughly with lukewarm water immediately. If swallowed, seek medical assistance immediately and retain the packaging or label for reference. Those with skin problems or sensitive skin should avoid their skin coming into contact with detergent. If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaling agent which is available to order online at www.miele.co.uk or from Miele. Strictly observe the instructions on the packaging.
Accessories and spare parts
▶ Only use original Miele accessories. If other parts are used, warranty, performance and product liability claims will be invalidated. ▶ A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer. If installing the machine on a Miele plinth, (available as an optional accessory, depending on country), please make sure you order the correct one for this washing machine. ▶ Miele will guarantee to supply functional spare parts for a minimum of 10 years and up to 15 years following the discontinuation of your washing machine.
Miele cannot be held liable for damage caused by non-compliance with these Warning and Safety instructions.
Control panel
① Control field
The control field consists of a time display and various sensor controls. The individual sensor controls are explained in the following sections.
② Sensor controls – temperature for selecting the temperature. ③ Sensor controls – spin speeds for selecting the spin speed. ④ Sensors for extra options
You can supplement wash programmes with extra options. If a wash programme has been selected, the sensor controls for the possible Extras light up dimly.
⑤ Indicator lights
lights up if there are faults affecting the water inlet and drainage lights up if excess detergent was used i lights up as a reminder about hygiene information The Add laundry function cannot be selected.
⑥ Sensor controls – CapDosing
CapDosing of fabric care products (e.g. fabric conditioner, proofing agent) CapDosing of additives (e.g. detergent enhancer) CapDosing of detergent (for the main wash only)
⑦ Time display
After the programme has started, the programme duration will appear in the display in hours and minutes. When Delay start is being used, the programme duration will appear after the Delay start time has elapsed.
⑧ Sensor controls < ♦ >
The Delay start time selected will appear in the time display.
After the programme has started, the Delay start time will begin to count down.
Once the Delay start time has elapsed, the programme begins and the estimated programme duration appears on the time display.
After touching the sensor control, a later start time for the programme (Delay start) can be selected. Once selected, lights up brightly.
The duration of the Delay start period is increased by touching the > sensor control.
< The duration of the Delay start period is reduced by touching the < sensor control.
⑨ Start/Add laundry sensor control
Ⓐ The programme can be started as soon as the sensor control is flashing on and off. Touching the Start/Add laundry sensor control starts the selected programme. The sensor control lights up constantly.
⑧ Once the programme has been started, the Start/Add laundry sensor control allows you to add laundry.
⑩ Optical interface
This is used by the Service department as a transmission point.
⑪ Programme selector
for selecting programmes and for switching off the appliance. The washing machine is switched on when you select a programme, and switched off by turning the programme selector to the ⏻ position.
How the control field works
The ②, ③, ④, ⑥, ⑧ and ⑨ sensor controls react to fingertip contact. If a sensor control is illuminated, it can be selected.
If a sensor is brightly lit, this means: currently selected
If a sensor is dimly lit, this means: it can be selected
⚠️ Damage resulting from incorrect installation and connection. Installing and connecting the washing machine incorrectly will cause serious property damage. See “Installation”.
Removing the protective foil and stickers
■ Remove:
- Any protective film from the door
- Any stickers from the front and the lid
Please do not remove any labels (e.g. the data plate) which are visible when you open the door.
Remove the drain hose elbow from the drum
An elbow piece for the drain hose is stored in the drum.
■ Pull open the door. ■ Remove the elbow piece.
■ Shut the door with a gentle swing.
This washing machine has undergone a complete functional test at the factory and there will be some residual water in the drum from this process.
1. Remove the transit bars
Damage resulting from failure to remove the transit bars.
Failure to remove the transit bars can result in damage to the washing machine and to adjacent cabinetry or appliances.
Remove the transit bars as described in "Installation and connection".
Requirements for networking
Note the following requirements for networking:
- A home network is available at the installation site. Have the WiFi password ready.
- The Miele app is available on a mobile device.
- You have a user account in the Miele app.
Miele App
The Miele App is available to download free of charge from the Apple App Store® or from the Google Play Store™.
2. Setting up Miele@home
There are 2 ways of connecting:
- Via the Miele app (default)
- Via WPS
To do so, you will need a WPS-compatible router.
Logging in via the Miele app
Turn the programme selector to the MobileStart programme.
APP appears on the time display and the timeout starts to count down from 10 minutes. The Miele app will guide you through the remaining steps.
When you have successfully connected, Con will appear on the time display.
Logging in via WPS
Turn the programme selector to the MobileStart programme. Touch the sensor control until WPS appears on the time display and a short keypad tone sounds.
The timeout then starts to count down from 2 minutes on the time display.
Activate the WPS function on your router within 2 minutes.
When you have successfully connected, Con will appear on the time display.
Tip: If the connection has not been set up when the timeout has finished counting down, repeat the process.
3. Start the calibration programme
For optimum water and electricity consumption and excellent wash results, it is important to calibrate the washing machine.
To do this, the Cottons programme must be run without laundry and without detergent.
Open the stopcock.
Turn the programme selector to the Cottons position.
The washing machine is now switched on and the temperature 60 and spin speed 1400 light up.
Touch the Start/Add laundry sensor control.
The wash programme will start.
After 10 minutes, the indicators dim.
Opening the door at the end of the programme
The door remains locked during the anti-crease phase. The control field lights up for the first 10 minutes. The control field then goes out and the Start/Add laundry sensor control flashes.
Turn the programme selector to the ⏻ position.
-0- appears on the timer display and the 🔒 indicator light goes out.
The door unlocks.
Tip: After the anti-crease phase, the washing machine will have switched off and the door unlocked automatically. The control field will be completely dark.
Take hold of the door and pull it open.
Tip: Leave the door slightly open to allow the drum to dry.
Initial commissioning is now complete.
Empty all pockets.
⚠️ Damage due to foreign objects.
Nails, coins, paper clips, and similar objects can damage garments and components in the machine.
Check the laundry before washing and remove any foreign objects.
Sort the laundry
Sort the laundry by color and by care label. Most garments have a textile care label in the collar or side seam.
Tip: Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash whites and coloreds separately.
Pre-treating stains
Badly soiled areas and stains should be cleaned as soon as possible, preferably while still fresh. Spillages should be carefully dabbed off using a soft, colorfast cloth. Do not rub.
Tip: Stains (e.g., blood, egg, coffee, tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care.
⚠️ Damage due to solvent-based cleaning agents
Cleaning agents containing benzine, stain remover, etc., can damage plastic parts.
When pre-treating textiles, make sure that any plastic parts (e.g., buttons) do not come into contact with cleaning agent.
⚠️ Risk of explosion due to solvent-based cleaning agents.
When using solvent-based cleaning agents, an explosive mixture may develop.
Never use solvent-based cleaning agents in the washing machine.
General tips
- Curtains: remove rollers and lead weights or place in a laundry bag.
- Sew in or remove any loose underwiring in bras.
- Close any zips, attach velcro fasteners, fasten hooks and eyes, etc. before washing.
- Fasten duvet covers and pillow cases to prevent small items from becoming rolled up inside them.
Do not wash items which are specified by the manufacturer as not washable according to the symbol on the care label (☑ symbol).
2. Select a programme
Switching on the washing machine
■ Turn the programme selector to a programme.
1. Selecting wash programmes using the programme selector
■ Turn the programme selector to the required programme.
The programme running time appears on the time display.
2. Selecting programmes using the MobileStart ☐ programme selector position and the Miele app
Tip: To use MobileStart ☐, the washing machine must be logged on to the WiFi network and Remote control must be switched on.
■ Turn the programme selector to the MobileStart ☐ position.
Con appears on the time display.
Once the programme has started, the washing machine can be operated with the Miele app.
You must touch the Start/Add laundry sensor control to enable operation via the Miele app. Touching the sensor control also locks the door of the washing machine.
3. Load the washing machine
Open the door
Take hold of the door and pull it open.
Check the drum for pets or foreign objects before loading it with laundry.
The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this makes cleaning less effective and causes creases.
Unfold the laundry and load loosely into the drum.
Mixing both large and small items gives better wash results and also helps to distribute the load evenly during spinning.
Tip: Please note the maximum load size for different wash programmes.
Close the door
Make sure that no items are caught between the door and the seal.
Shut the door with a gentle swing.
4. Select programme settings
Selecting a temperature and spin speed
The wash programme's preset temperature and spin speed light up brightly. The choice of available temperatures and spin speeds for the wash programme light up dimmed.
The temperatures reached inside the washing machine might not be the same as the temperatures selected. Perfect wash results are achieved through a combination of energy use and wash duration.
| 90 | 1400 |
| 60 | 1200 |
| 40 | 900 |
| 30 | 600 |
| 20 | |
| Cold |
Touch the sensor for the desired temperature. It will then light up brightly. Touch the sensor for the desired spin speed. It will then light up brightly.
Selecting Extras
The selection of extras available for the wash programme lights up dimly.
Touch the sensor for the extra you want. It then lights up brightly.
Tip: You can select multiple extras for a wash programme.
Please refer to "Extras" for more information.
Switching on Delay start/SmartStart
The start of the programme can be delayed from 30 minutes up to 24 hours. This allows you to make use of night-time economy electricity rates, for example (see the “Delay start/SmartStart” chapter).
There are several options for adding detergent.
Detergent dispenser drawer
Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging.
Adding detergent
Pull out the detergent drawer and add detergent to the compartments.
Detergent for the pre-wash
Detergent for the main wash
Fabric conditioner, liquid starch or capsules
Adding fabric conditioner
■ Add fabric conditioner or liquid starch to the ✅ compartment. Do not exceed the maximum level mark.
It will be automatically dispensed in the final rinse. At the end of the programme a small amount of water remains in the ✿ compartment.
If starching frequently, thoroughly clean the dispenser compartment, especially the siphon tube, regularly.
5. Add detergent
CapDosing
Three different types of capsule are available:
✿ = Fabric care (e.g. fabric conditioner, proofing agent) △ = Additives (e.g. detergent enhancer) ⭘ = Detergent (for the main wash only)
Each capsule contains the correct amount for one wash cycle.
Capsules are available to order from Miele or from the Miele online shop (see the end of this booklet for contact details).
⚠️ Capsules pose a health risk.
The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with skin. Keep capsules out of the reach of children.
Activating CapDosing
Touch the sensor for the capsule you want to use.
Sensor control Capsule
Inserting a capsule
Open the detergent dispenser drawer.
Open the lid of the ✅/□ compartment.
Press the capsule in firmly.
Close the lid and press it firmly shut. Close the detergent dispenser drawer.
The capsule is opened by the act of inserting it in the detergent dispenser drawer. The contents can run out of the capsule if you then remove it from the drawer before it is used. Dispose of opened capsules.
The wash programme will dispense the contents of the capsule at the correct time.
Water intake to the ✅ compartment is solely via the capsule.
Do not add any additional fabric conditioner to the ✿ compartment.
Remove the empty capsule at the end of the programme.
For technical reasons a small amount of water will remain in the capsule.
Switching off/changing CapDosing
To switch off CapDosing, touch the brightly lit sensor. To change CapDosing, touch one of the other capsule sensors.
Tips on dosing
Adjust the detergent dosage to the level of soiling of the laundry and the size of the load. Reduce the amount of detergent with smaller loads (e.g., reduce the amount of detergent by 1/3 when washing a half load).
Too little detergent:
- Results in laundry not being cleaned properly and may cause it to become grey and hard to the touch over time.
- Can lead to a build-up of mould in the washing machine.
- Results in grease not being completely removed from the laundry.
- Can lead to limescale deposits on the heater elements.
Too much detergent
- Causes poor wash, rinse, and spin results.
- Causes higher water consumption as an extra rinse cycle is automatically activated.
- Is a greater burden on the environment.
Starting a programme
Touch the flashing Start/Add laundry sensor control.
The door locks and the programme starts.
If a Delay start time has been selected, this counts down on the time display. At the end of the Delay start time or immediately after the programme has started, the programme duration appears on the time display.
Energy savings
After 10 minutes, the indicators dim. The sensor control Start/Add laundry flashes.
To reactivate the indicators:
■ Touch the Start/Add laundry sensor control (this does not have any effect on a programme that is running).
Adding laundry during a programme sequence (AddLoad)
Laundry can be added or removed at any time, provided that the 🔒 symbol is not illuminated on the control field.
■ Touch the Start/Add laundry sensor control.
Rotating bars [ ] ... [ ] ... [ ] are shown in the time display.
If the word Add appears on the time display, the door can be opened.
■ Open the door and add or remove laundry.
■ Close the door.
■ Touch the Start/Add laundry sensor control.
The wash programme will continue.
Laundry cannot usually be added or removed if:
- The suds temperature is above 55 °C
- The water inside the drum is above a certain level
Opening the door and removing the laundry
The door remains locked during the anti-crease phase. The control field lights up for the first 10 minutes. The control field then goes out and the Start/Add laundry sensor control flashes.
■ Turn the programme selector to the ⏻ position.
-0- appears on the timer display and the 🔊 indicator light goes out.
The door unlocks.
Tip: After the anti-crease phase, the door will have unlocked automatically.
■ Take hold of the door and pull it open.
■ Remove the laundry.
Items left in the drum could discolour other items in the next wash or become discoloured themselves.
Remove all items from the drum.
■ Check the door sealing ring for any foreign objects.
Tip: Leave the door slightly open to allow the drum to dry.
If applicable, remove the used capsule from the detergent drawer.
Tip: Leave the detergent drawer slightly open to allow it to dry.
Final spin speed in wash programmes
When a programme is selected, the sensor control for the optimum spin speed for that programme will be brightly lit up in the control field.
A faster spin speed can be selected for certain wash programmes.
The highest selectable spin speed is indicated in the table.
| Programme rpm | |
| ECO 40-60 1400 | |
| Cottons 1400 | |
| Minimum iron 1200 | |
| Delicates 900 | |
| Woollens 📁 1200 | |
| Dark garments/Denim 1200 | |
| QuickPowerWash 1400 | |
| Express 20 1200 | |
| Shirts 900 | |
| Proofing 1200 | |
| Drain/Spin 1400 |
Rinse and interim spin
There is a spin after the main wash and between the rinses. A reduction in the final spin speed will also reduce the interim spin speed. If a spin speed of less than 700 rpm is selected for the Cottons programme, an additional rinse is introduced.
Selecting Rinse hold (final spin)
Touch the ☐ sensor control (Rinse hold).
The laundry is not spun after the final rinse and remains in the rinse water. This helps to prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme.
Ending a programme with a spin cycle
The sensor control for the optimum spin speed lights up on the control field. You can change the spin speed.
Touch the Start/Add laundry sensor control.
Ending a programme without a spin cycle
■ Reduce the spin speed to 0.
■ Touch the Start/Add laundry sensor control.
To omit rinse and interim spin and the final spin
■ Touch the Ⓧ sensor.
After the last rinse, the water will be pumped away and the anti-crease phase will switch in.
In some programmes an additional rinse is introduced with this setting.
Delay start
With the Delay start function, you can delay the start of the programme.
This function is active when the P98 SmartGrid programmable function is switched off.
You can delay the start of a programme from 30 minutes up to a maximum of 24 hours. This allows you to make use of night-time economy electricity rates, for example.
Selecting Delay start
■ Select the programme required. ■ Touch the ◇ sensor control.
The ◇ sensor control lights up brightly.
■ Touch the < or > sensor control repeatedly until the required Delay start time appears on the time display.
- In the case of settings below 10 hours, the Delay start time changes in increments of 30 minutes
- In the case of settings above 10 hours, the Delay start time changes in increments of 1 hour
Starting Delay start
■ Touch the flashing Start/Add laundry sensor control.
The Delay start process starts and counts down on the time display.
Changing or cancelling a started Delay start
If the selected Delay start function has started, it is no longer possible to change the time.
■ Turn the programme selector to the ⏻ position. ■ Turn the programme selector to any programme.
Rotating bars L- ... C- ... C- or -0- are shown on the time display.
The door lock is released.
■ Select a programme and a new Delay start time.
SmartStart
The SmartStart function lets you define a time period during which your washing machine will start automatically based on an external signal. The appliance will start on receipt of a signal, e.g. from your energy supplier, that indicates that the electricity tariff is particularly economical.
This function is active when the P98 SmartGrid programmable function is switched on.
The time period can be defined between 30 minutes and 24 hours. During this period, the washing machine waits for the external signal. If no signal is sent during the defined period, the washing machine starts the wash programme.
Setting the time period
If the P98 SmartGrid programming function is activated, the function of the ◆ sensor control changes. The time display no longer shows the delay start period, and instead shows the time period in which your washing machine can be started automatically (see the “Programmable functions” chapter, “P98 SmartGrid” section).
The procedure for setting this is the same as for setting the delay start time.
■ Touch the ◇ sensor control. ■ Set the time period you want using the < or > sensor controls. ■ Touch the Start/Add laundry sensor control.
Ctr appears on the time display.
| ECO 40-60 Max. load 10,0 kg | |
| Items For normally soiled cotton garments | |
| Tip A laundry load consisting of mixed cottons that are intended for washing at 40 °C or 60 °C can be washed in the same wash cycle.This programme is the most efficient in terms of energy and water consumption for washing cottons. | |
| Note for test institutes:Test programme for compliance with EU legislation regarding ecodesign No. 2019/2023 and energy labelling in accordance with Regulation No. 2019/2014. | |
| Cottons 90 °C to cold Max. load 10,0 kg | |
| Items Cotton, linen or mixed fibre fabric, e.g. table linen, underwear, T-shirts, etc. | |
| Tip Where particularly high levels of hygiene are required, please select a temperature of 60 °C or higher. | |
| Note for test institutes:Cottons 20 °C: programme for lightly soiled cotton garmentsTest programme for compliance with EU legislation regarding ecodesign No. 2019/2023. | |
| Minimum iron Cold to 60 °C Max. load 4,0 kg | |
| Items Synthetic and mixed fibre textiles as well as easy care cotton | |
| Tip Reduce the spin speed for fabric that creases easily. |
Programme chart
| Delicates Cold to 40 °C Max. load 3,0 kg | |
| Items Delicate garments made from synthetic fibre, mixed fibre and viscose Performance outerwear (e.g. jackets and trousers) made from membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc.Curtains specified as machine-washable by the manufacturer. | |
| Tip - On outdoor clothing, fasten zips or close Velcro fasteners and do not use fabric conditioner.- If required, these items can also be re-proofed using the Proofing programme. Proofing after each wash cycle is not recommended.- Dust in curtains usually means that a programme with Pre-wash is advisable.- Deselect the spin speed for items which crease easily. | |
| Woollens Cold to 40 °C Max. load 2,0 kg | |
| Items Wool or wool blend fabric | |
| Tip Reduce the spin speed for fabric that creases easily. | |
| Dark garments/Denim Cold to 60 °C Max. load 3.0 kg | |
| Items Black and dark items made of cotton, mixed fibre or denim | |
| Tip - Wash inside out.- Denim often contains excess dye and may run during the first few washes. Therefore, wash light and coloured items separately. | |
| MobileStart | |
| The Miele app is used for selecting programmes and operating the appliance. | |
| QuickPowerWash 60 °C – 40 °C Max. load 4,0 kg | |
| Items Lightly to moderately soiled garments which are also suitable for washing in the Cottons programme | |
| Tip A special saturation process and wash rhythm ensure that the laundry is cleaned particularly quickly and thoroughly. | |
| Express 20 Cold to 40 °C Max. load 3,5 kg | |
| Items Cotton garments that have hardly been worn or are only very lightly soiled | |
| Tip The Short extra option is activated automatically. | |
| Shirts Cold to 60 °C Max. load 1.0 kg/2.0 kg | |
| Items Shirts and blouses made of cotton and mixed fibre | |
| Tip - Pre-treat collars and cuffs depending on the level of soiling.- Wash silk shirts and blouses in the Delicates programme.- If the preset Pre-ironing extra is switched off, the maximum load capacity is increased to 2.0 kg. | |
| Proofing 40 °C Max. load 2.5 kg | |
| Items Treating microfibre fabric, ski wear or table linen made from mainly synthetic fibres to provide a finish which is resistant to water and dirt | |
| Tip - The items must be freshly laundered and spun or dried before proofing.- For best results, the items should be heat-treated afterwards. This can be achieved by drying them in the tumble dryer or ironing them. | |
| Drain/Spin – | |
| Tip - Drain only: Set spin speed to Ⓞ.- Make sure you select the appropriate spin speed. |
You can use the extra options buttons to augment the wash programmes.
Selecting extra options
Extra options are selected and deselected using the relevant sensor buttons on the control field.
■ Touch the sensor control for the extra option you want.
The relevant sensor will light up brightly. Not all extra options can be selected with every wash programme.
If the sensor control lighting is switched off, this means the extra option cannot be selected. The extra option cannot be activated by touch.
Short
For textiles with light soiling with no visible staining.
The wash duration is reduced.
Water +
The water level in the main wash and the rinses will be increased.
You can select other functions for the Water + sensor control. These are described under “Programmable functions”.
Pre-wash
For laundry with large amounts of dirt, e.g. dust and sand.
Pre-ironing
In order to reduce creasing, the laundry undergoes a smoothing process at the end of the programme. Reducing the maximum load by 50 % will achieve a better result. Small loads achieve a better result.
The garments must be suitable for drying in a tumble dryer ☐ and suitable for ironing △.
The following extra options can be selected in addition to the programmes
| Short | Water + | Pre-wash | Pre-ironing | |
| ECO 40-60 - - - - | ||||
| Cottons ● ● ● ● | ||||
| Minimum iron ● ● ● | ● | |||
| Delicates ● ● ● ● | ||||
| Woollens 📊 - - - - | ||||
| Dark garments/Denim | ● ● | ● ● | ||
| QuickPowerWash √ | -- ● | |||
| Express 20 | √ | -- ● | ||
| Shirts | ● ● ● | √ | ||
| Proofing | -- -- | |||
| Drain/Spin | -- -- |
● = can be selected
√ = activated automatically
- = cannot be selected
Garment care label symbols
| Washing | |
| The figure quoted in the bucket is the maximum temperature at which the garment can be washed. | |
| 95 | Normal agitation |
| 60 | Reduced agitation |
| 30 | Much reduced agitation |
| Hand wash | |
| Do not wash | |
Programme selection examples
| Programme Care symbols |
| Cottons 95 70 60 50 40 30 |
| Minimum iron 95 60 50 40 30 |
| Delicates 40 30 |
| Woollens 📋 |
| Express 20 40 30 |
| Drying | |
| ○ | Normal temperature |
| ○ | Low temperature |
| ☒ | Do not tumble dry |
| Ironing | |
| Approx. 200 °C | |
| Approx. 150 °C | |
| Approx. 110 °CIroning with steam can cause irreversible damage. | |
| Ironing/rotary ironing prohibited | |
| Professional cleaning | |
| F | Dry clean only. The letters indicate the type of cleaning agent required. |
| P | |
| W | Wet cleaning |
| ⊗ | Dry cleaning prohibited |
| Bleaching | |
| △ Any oxidation bleach can be used | |
| △ Use oxygen bleach only | |
| ☆ Do not bleach |
Programme sequence
| Main wash Rinse Spin | |||||
| Water level | Wash rhythm | Water level | Rinse cycles | ||
| ECO 40-60 A | 2-3 | 2 | √ | ||
| Cottons A 2-5 | 1,2,3 | √ | |||
| Minimum iron B 2-4 | 2,3 | √ | |||
| Delicates C 2-4 | 2,3 | √ | |||
| Woollens E 2 √ | |||||
| Dark garments/Denim B | 3-5 | 2,3 | √ | ||
| QuickPowerWash | A 2 √ | ||||
| Express 20 | A | 1 | √ | ||
| Shirts | C | 3-43 | √ | ||
| Proofing | - | B | 1 | √ | |
| Drain/Spin | - | - | - | - | √ |
Please see the next page for a description of the symbols.
L = low water level
= medium water level
= high water level
A = intensive rhythm
(B) = normal rhythm
C = sensitive rhythm
E = handwash rhythm
√ = carried out
- = not carried out
This washing machine has fully electronic controls with automatic load control. The washing machine takes in the right amount of water required for the programme depending on the amount of laundry and its absorbency rate.
The programme sequences outlined in the chart are based on the basic programme with a full load.
Special features in the programme sequence
Anti-crease:
At the end of the programme, the drum continues to turn at intervals for up to 30 minutes to help prevent creasing. Exception: there is no anti-crease phase in the Woollens programme.
The washing machine can be opened at any time.
1 If a temperature of 60\ °C or higher is selected, two rinses are carried out. If a temperature of less than 60\ °C is selected, three rinses are carried out. 2 An additional rinse is carried out if: - there is too much foam in the drum - a spin speed lower than 700 rpm has been selected. 3 An additional rinse is carried out if: - the Water + extra option has been selected and the options 02 or 03 have been activated in Programmable functions. 5 An additional rinse is carried out if: the Water + extra option has been selected.
Changing a programme (safety lock)
A programme, temperature, spin speed or selected options cannot be changed once the machine has been successfully started. This prevents the machine being operated unintentionally, e.g. by children.
If the washing machine is switched off during active programme operation, the standby function does not switch the washing machine off completely after 15 minutes. Safety functions continue to be active because there may still be water inside the drum.
Cancelling a programme
You can cancel a programme at any time after it has started.
■ Turn the programme selector to the ⏻ position. ■ Turn the programme selector to any position.
Rotating bars L- ... C- ... C- or -0- are shown on the time display.
The water is pumped away and the door lock is then released.
Selecting a new programme
■ Turn the programme selector to the required programme. - Check that there is still detergent in the detergent drawer. Add more detergent if there is none left. ■ Touch the Start/Add laundry sensor control.
The correct detergent
All detergents produced for automatic washing machines are suitable. Follow the manufacturer's instructions and dosage recommendations on the packaging.
For users in Asia:
please use a low foaming detergent suitable for use in front-loading machines
The right amount to dispense will depend on the following:
- the soiling level of the load
- the quantity of the laundry
- the water hardness level.
Check with your local water supplier if you do not know the hardness level in your area.
Water softeners
A water softener can be used to cut down on the use of detergents in areas with water hardness levels II and III.
Dispense according to the amount specified on the packaging. First add detergent and then the water softener.
You can then use the recommended amount of detergent for water hardness level 1.
Water hardness levels
| Hardness scale | Hardness level in mmol/l | German scale °d |
| I (soft) 0 – 1.5 | 0 – 8.4 | |
| II (medium) 1.5 – 2.5 | 8.4 – 14 | |
| III (hard) above | 2.5 above 14 |
Dispensing aids
Use dispensing aids, (e.g. balls) if these are supplied with the detergent, particularly when using liquid detergent.
Refill packs of detergent
When purchasing detergent buy refill packs wherever possible. This helps reduce the amount of waste packaging.
Colour run and dye removers/dyes
⚠️ Damage due to colour run/dye removers.
Colour run and dye removers can cause corrosion in the washing machine.
Do not use colour run or dye removers in this washing machine.
Dyes suitable for use in domestic washing machines can be used. However, please note that the salt used in the dyeing process can cause corrosion to stainless steel components in the machine if you use dye frequently. Always follow the dye manufacturer's instructions carefully.
When using the machine to dye fabric, it is essential to select the Water + extra.
Using detergent tablets or pods
Always put detergent tablets or pods directly in the drum with the laundry. They cannot be added via the detergent dispenser drawer.
Fabric conditioner and liquid starch
Fabric conditioner makes garments soft to handle and helps prevent static cling when tumble drying.
Starch stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed linen.
Detergent recommendations (according to Ecodesign no. 2019/2023)
The recommendations apply across the entire temperature range of the wash programmes.
| UltraWhite | UltraColor | Miele Caps | Miele Caps | Miele Caps | Multi-purpose detergent | Colour detergent | Detergent for delicates and woollens | Special-purpose detergent | |
| ECO 40-60 √ √ √ √ √ √ | |||||||||
| Cottons √ √ √ √ √ √ | |||||||||
| Minimum iron √ √ √ √ | |||||||||
| Delicates √ √ √ | |||||||||
| Woollens √ √ √ | |||||||||
| Dark garments/Denim √ √ √ | √ | 1 | √ | ||||||
| QuickPowerWash | √ | √ | √ | √ | |||||
| Express 20 | √ | √ √ | 1 | ||||||
| Shirts | √ | √ √ | √ √ √ √ | ||||||
| Proofing | √ | ||||||||
| Drain/Spin |
√ Recommendation
Specialist detergents (e.g. WoolCare)
1 Liquid detergent
Fabric care (e.g. fabric conditioner)
2 Powder detergent
Additive (e.g. booster)
Cleaning the external casing and the control panel
Risk of electric shock!
Mains voltage is present when the washing machine is switched off. Disconnect the machine from the electricity supply before cleaning or maintenance.
Risk of damage due to ingress of water.
The pressure of a water jet can cause water to get into the washing machine, resulting in damage to components.
Do not spray the washing machine with a water jet.
■ Clean the casing and control panel with a mild cleaning agent or soap and water and dry both with a soft cloth. ■ The drum can be cleaned using a suitable stainless steel cleaning agent following the manufacturer's instructions on the packaging.
Damage caused by cleaning agents.
Solvent based cleaning agents, abrasive cleaners, glass cleaners or multi-purpose cleaning agents can cause damage to plastic surfaces and other parts.
Do not use any of these cleaning agents.
Cleaning the detergent dispenser drawer
Removing the dispenser drawer
Pull out the detergent dispenser drawer until a resistance is felt. Press down the release button and at the same time pull the drawer right out of the machine. Clean the detergent drawer with warm water.
Cleaning the siphon and the ✧/☐ compartment channel
Liquid starch results in clogging. If clogged, the siphon in the ☐/☐ compartment will not work and the compartment can overflow. Clean the siphon particularly thoroughly after using liquid starch a few times.
- Remove the siphon from ⚙ compartment and clean under warm running water. Clean the siphon tube in the same way.
- Replace the siphon.
Clean the fabric conditioner channel using a brush and warm water.
Cleaning the detergent dispenser drawer compartment
Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer compartment. Refit the detergent drawer.
Tip: To assist drying, leave the detergent drawer slightly open.
Hygiene info (Cleaning the drum)
Washing at low temperatures and/or using liquid detergent can cause bacteria and unpleasant odours to build up in the washing machine. Use the Cottons 90 °C programme to clean the washing machine. Clean the drum no later than the point at which the i indicator light and l light up on the time display.
Cleaning the water inlet filter
The washing machine has 2 filters to protect the inlet valve. Check these filters every 6 months or so. Perform this check more often if there are frequent interruptions to the external water supply.
Cleaning the filter in the inlet hose
First turn off the stopcock. Unscrew the inlet hose from the stopcock.
■ Remove the rubber seal 1 from the recess. ■ Using pointed pliers, take hold of the plastic filter slat 2 and remove the plastic filter.
■ Clean the filter. ■ Reassemble in reverse order.
Cleaning the filter in the inlet valve
■ Using pliers, carefully loosen the ribbed plastic nut on the inlet valve and unscrew it.
■ Use pointed pliers to withdraw the plastic filter by the slat. ■ Clean the filter. ■ Reassemble in reverse order.
The two filters must be put back in place after cleaning.
■ Screw the screw connection securely back onto the stopcock. ■ Open the stopcock.
Make sure there is no water leaking from the threaded union. Tighten the threaded union.
Many malfunctions and faults can be easily remedied. You can save time and money in many cases, as you do not need to contact Customer Service.
More information to help you remedy faults yourself can be found at www.miele.co.uk/support/customer-assistance.
The programme does not start
| Problem Cause and remedy | |
| The control panel re-mains dark. | There is no power to the machine.■ Check whether the mains plug is plugged in and switched on.■ Check whether the fuse or circuit breaker has tripped. |
| The washing machine has switched off automatically to save energy.■ Switch the washing machine on again by turning the programme selector. | |
| F and 34 alternately ap-pear in the time display. | The door is not closed properly. The door lock could not engage.■ Close the door again.■ Start the programme again.If the fault message appears again, contact the Service Department. |
| After the appliance is switched on, UP appears in the time display. | An update is available for the washing machine. See “Programmable functions - P99 RemoteUpdate” for more information. |
The programme is cancelled and a fault indicator light lights up in the control panel
| Problem Cause and remedy | |
| The fault indicator light lights up, F and // appear alternately in the time display and the buzzer sounds. | The water outlet is blocked or restricted.The drain hose has been fixed too high.■ Clean the drain filter and the drain pump.■ The maximum delivery head is 1 m. |
| Problem Cause and remedy | |
| The fault indicator light lights up, F and 10 appear alternately in the time display and the buzzer sounds. | The water inlet is blocked or restricted.■ Check whether the stopcock is opened properly.■ Check whether the inlet hose is kinked.■ Check whether the water pressure is too low. |
| The filter in the water inlet is blocked.■ Clean the filter. | |
| The fault indicator light lights up, F and 138 appear alternately in the time display and the buzzer sounds. | The water protection system has reacted.■ Close the stopcock.■ Call the Service Department. |
| F and XXX appear alternately on the time display and the buzzer sounds. | There is a fault.■ Disconnect the washing machine from the electricity supply. Switch off at the wall and withdraw the plug from the socket, or disconnect the fuse.■ Wait at least 2 minutes before reconnecting the washing machine to the electricity supply.■ Switch the washing machine on again.■ Restart the programme.If the fault message appears again, contact the Miele Customer Service Department. |
During the programme sequence, a symbol appears in the time display
| Message Cause and remedy | |
| -0-lights up The programme | me selector was moved to a different position after the programme had started.■ Turn the programme selector back to the original position. |
| Ctr lights up briefly in the time display when a programme is selected. | The washing machine is indicating that it is net-worked. |
| OFF lights up in the time display when the MobileStart ☐ programme is selected. | The remote control function is switched off.■ Activate the remote control programmable function P97 to operate the washing machine via the app. |
| Con lights up in the time display when the MobileStart ☐ programme is selected. | The washing machine is networked and can be operated via the app. |
| noC lights up in the time display when the MobileStart ☐ programme is selected. | Miele@home is not set up.■ Network the washing machine; see “Before using for the first time – 2. Setting up Miele@home”. |
| Cno lights up in the time display when the washing machine is switched on. | Miele@home is not available.■ Switch off the washing machine.■ Switch the washing machine on again.■ If Cno appears again, contact the Miele Customer Service Department.The washing machine can continue to be used.■ Touch the illuminated ◆ sensor control. |
At the end of the programme, an indicator light lights up in the control panel
| Problem Cause and remedy | |
| The 🌿 indicator light lights up. | Excessive foam has built up during washing.■ Use less detergent next time and follow the manufacturer’s instructions on dosage given on the packaging. |
| The i indicator light lights up and 7 appears on the time display. | When washing, a wash programme using a temperature above 60 °C has not been run for a long time.■ Run the Cottons 90 °C programme using Miele machine cleaner or a multi-purpose powder detergent. This will clean the washing machine and prevent a build-up of bacteria and odours. |
| F and 37 appear alternately on the time display. | The Pre-ironing extra which runs at the end of the programme could not be carried out properly.■ Check whether the washing machine is aligned correctly (see “Installation – Levelling the machine”).■ Check whether the maximum drainage head height of 1 m has been exceeded. |
| If the fault message appears again, contact the Miele Customer Service Department. The washing machine can still be used, but without the Pre-ironing extra. |
General problems with the washing machine
| Problem Cause and remedy | |
| The washing machine smells. | The i indicator light lighting up and 7 appearing on the time display was ignored. When washing, a wash programme using a temperature above 60 °C has not been run for a long time.■ In order to prevent bacteria and unpleasant odours building up in the washing machine, run the Cottons 90 °C programme using Miele machine cleaner or a multi-purpose powder detergent. |
| The door and the detergent drawer were closed after washing.■ Leave the door and the detergent drawer slightly open to allow them to dry. | |
| The machine shakes during the spin cycle. | The machine feet are not level.■ Level the machine and adjust the feet correctly. |
| The laundry has not been spun properly and is still wet. | The machine detected an imbalance during the final spin cycle and reduced the spin speed automatically.■ Include both large and small items in the load as this will give better distribution during spinning. |
| Strange pump noises can be heard. | This is not a fault.These slurping noises occur at the end of the pump sequence as a normal part of operation. |
| Large amounts of detergent residue remain in the detergent dispenser drawer. | The water pressure is too low.■ Clean the water inlet filter.■ It may be useful to select the Water + extra option. |
| Powder detergent used in conjunction with water softeners tends to become sticky.■ In future, add washing powder into the dispenser drawer first, and then add the water softener. | |
| Fabric conditioner is not completely dispensed or too much water remains in the ⚙ compartment. | The siphon tube is not correctly positioned or is clogged.■ Clean the siphon, see “Cleaning and care - Cleaning the detergent dispenser drawer”. |
| Problem Cause and remedy | |
| At the end of the programme there is still liquid in the capsule. | The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked.■ Clean the small pipe. |
| This is not a fault.For technical reasons a small amount of water will remain in the capsule. | |
| There is water next to the capsule in the fabric conditioner compartment | The ☐ sensor control was not activated.■ Make sure that you remember to activate the ☐ sensor control the next time you insert a capsule. |
| An empty capsule was not removed at the end of the last wash programme.■ Remove and dispose of the empty capsule at the end of each programme. | |
| There is a blockage in the small pipe in the detergent drawer onto which the capsule is placed.■ Clean the small pipe. | |
An unsatisfactory wash result
| Problem Cause and remedy | |
| Liquid detergent does not give the required result. | Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains.■ Use a general purpose powder detergent containing a bleaching agent.■ Use the appropriate capsule or add stain removers to the ⏻ compartment.■ Never put stain removers and liquid detergent together in the dispenser drawer. |
| Grey, greasy particles cling to washed laundry. | Insufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry.■ Use more detergent.■ Before washing the next load run a Cottons 60°C programme with powder detergent but without a load. |
| White residues which look like powder detergent are seen on dark textiles after washing. | The detergent contained compounds (zeolites) to aid water softening which are not soluble in water. These have ended up on the laundry.■ Try and brush off the residues with a soft brush once the laundry is dry.■ Wash dark textiles using a detergent which contains no zeolites. Liquid detergents usually contain no zeolites.■ Use the Dark garments/Denim programme for dark coloured laundry. |
The door will not open
| Problem Cause and remedy | |
| The door cannot be pulled open during a programme. | The drum is locked during a programme.■ Follow the description in “5. Starting a programme – Adding or removing laundry”. |
| The door will not open after the Freshen up programme has finished. | The Freshen up programme has been started multiple times in succession. Steam application has caused the temperature inside the drum to rise above 55 °C. The door is locked to protect against scalding.■ Wait a few minutes for the temperature inside the drum to drop. |
| After the programme is cancelled, flashing bars [...]...[.]...[.]... appear in the time display. | For safety reasons the drum door cannot be opened if the suds temperature is higher than 55 °C.■ Wait until the temperature in the drum has decreased and the bars have stopped flashing in the display. |
| F and 35 alternately appear in the time display. | The door lock has jammed.■ Call the Service Department. |
Opening the door in the event of a blocked drain outlet and/or power cut
■ Switch off the washing machine.
■ Open the access panel for the drain pump.
Blocked drain outlet
If the drain outlet is blocked, there may be a large quantity of water left behind in the washing machine.
Risk of scalding due to hot suds.
Escaping suds will be hot if laundry has been washed at high temperatures!
Carefully allow all suds to drain off.
Draining the washing machine
Remove the drain filter, though not completely.
■ Place a suitable container under the access panel, e.g. a universal oven tray.
■ Slowly unscrew the drain filters to let the water out. ■ Tighten the drain filters back up again if you need to interrupt the flow of water.
Once the flow of water ceases:
Remove the drain filters completely.
Troubleshooting
Clean the drain filters thoroughly. Remove any foreign objects (e.g. buttons, coins, etc.) and clean the interior. Turn the pump impellers by hand to check that they rotate freely.
Replace the drain filters correctly (on the right and left) and tighten them securely. Close the access panel for the drain pump.
Risk of water damage
Make sure the drain filters are securely tightened. Otherwise there is a risk of water leakage during use.
Replace the drain filters correctly and tighten them securely.
Close the access panel for the drain pump.
Open the door
Danger of injury due to rotating drum!
Reaching into a moving drum is extremely dangerous.
Always make sure that the drum is stationary before reaching in to remove laundry.
Use a screwdriver to unlock the door. Pull open the door.
Information to help you rectify faults yourself and about Miele spare parts can be found at www.miele.com/service.
Contact in the event of a fault
In the event of any faults which you cannot remedy yourself, please contact your Miele dealer or the Miele Customer Service Department.
You can book a Miele Customer Service Department call-out online at www.miele.com/service.
Contact information for the Miele Customer Service Department can be found at the end of this document.
Please quote the model identifier and serial number of your appliance (Fabr./SN/Nr.) when contacting the Miele Customer Service Department. This information can be found on the data plate.
Please note that telephone calls may be monitored and recorded for training purposes and that a call-out charge will be applied to service visits where the problem could have been resolved as described in this booklet.
The data plate is found above the porthole glass when the door is opened.
Optional accessories
Products specially tailored to your washing machine – such as detergent, fabric care products, additives, appliance care products and accessories – are available from the Miele online shop, from Miele Customer Service or from your Miele dealer.
You can access the Miele online shop via the following QR code:
EPREL database
From 1 March 2021, information on energy labelling and ecodesign requirements will be available in the European Product Database (EPREL). You can find the product database at the following link https://eprel.ec.europa.eu/. You will be asked to enter the model identifier. The model identifier can be found on the data plate.
For information on the appliance warranty specific to your country please contact Miele. See back cover for address. In the UK, your appliance warranty is valid for 2 years from the date of purchase. However, you must activate your cover by calling 0330 160 6640 or registering online at www.miele.co.uk.
Front view
① Water inlet hose (pressure tested to 7000 kPa) ② Mains connection cable ③ Flexible drain hose (with detachable swivel elbow) ④ Control panel
⑤ Detergent dispenser drawer ⑥ Door ⑦ Access to filters, pumps and emergency release ⑧ Four height-adjustable feet
Rear view
① Drain hose ② Transport clips for inlet and drain hoses and mains connection cable ③ Mains connection cable ④ Protruding lid for holding when moving the machine
⑤ Water inlet hose (pressure tested to 7000 kPa) ⑥ Safety caps for transit bars ⑦ Transport clips for inlet and drain hoses and for storing transit bars when not in use
Installation surface
A concrete floor is the most suitable installation surface. It is far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface.
Please note:
■ The machine must be level and securely positioned. ■ To avoid vibrations during spinning, the machine should not be installed on soft floor coverings.
If installing on a wooden joist floor: ■ Install the machine on a plywood base (at least 59 x 52 x 3 cm). The base should span several joists and be bolted to the joists and not only to the floorboards. Check for the presence of pipes and cables first.
Tip: If possible, install the machine in a corner. This is usually the most stable part of the floor.
⚠️ Injury can occur if the washing machine has not been adequately secured.
During installation, the washing machine must be secured on a plinth to be made available on site (concrete or brick), in order to ensure it cannot fall or slip.
Secure the washing machine using a clamp/fastening bracket (MTS floor mounting kit – available from your Miele dealer or Miele spare parts department).
Transporting the washing machine to its installation site
Danger of injury due to unsecure
Make sure the fixings at the back of the lid are secure. Otherwise there is a danger of the lid being pulled off when carrying the machine.
Before carrying the machine, check that the lid is secure where it protrudes at the back of the machine.
- Carry the washing machine by the front feet and by the lid where it protrudes at the back of the appliance.
Removing the transport safety device
Removing the transit bars
Remove the left-hand transit bar first, followed by the right-hand transit bar.
① Push the cover out. ② Using the open spanner supplied, turn the transit bar 90°. ③ Pull out the transit bar. ■ Remove the right-hand transit bar in the same way.
Covering the holes
Risk of injury from sharp edges.
There is a risk of injury from reaching into holes that are not covered.
After removing the transport safety device, cover the exposed holes.
■ Push the covers in firmly until they engage in position.
Securing the transit bars
- Secure the transit bars to the rear panel of the washing machine. Make sure that the top retainer is located above the holder.
Fitting the transit bars
Opening the covers
Press against the retainer with a sharp object (e.g., a narrow screwdriver).
The cover opens.
Fitting the transit bars
To fit the bars, follow the instructions for removing them in reverse order.
Tip: The bars will slide in more easily if you lift the drum slightly.
Levelling the machine
The washing machine must stand perfectly level on all four feet to ensure safe and proper operation.
Incorrect installation may increase electricity and water consumption and may cause the machine to move about.
Screwing out and adjusting the feet
The four adjustable screw feet are used for levelling the washing machine. The machine is supplied with all four feet screwed in.
Using the spanner supplied, turn counter nut 2 in a clockwise direction. Then turn counter nut 2 together with foot 1 to unscrew.
Use a level to check that the washing machine is standing level. Hold foot 1 securely with a pipe wrench. Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing.
Risk of damage due to incorrectly aligned washing machine.
There is a danger of the washing machine moving about if the feet are not secured.
Turn all four counter nuts for the feet until they sit firmly up against the housing. Please also check this for the feet which did not need adjustment.
Additional installation requirements
Installing under a continuous worktop
Risk of electric shock due to ex-d cables
There is a risk of coming into contact with live parts while the lid is removed.
Do not remove the washing machine lid.
This washing machine (with lid intact) can be pushed under a countertop if there is space to do so.
Washer-dryer stack
The washing machine can be combined with a Miele tumble dryer in a washer-dryer stack. The appropriate “WTV” stacking kit* to match your dryer is required.
All parts marked* are available from your Dealer or Miele.
Please note:
a = at least 2 cm
b = WTV without drawer: 172 cm
WTV with drawer: 181 cm
c = 65 cm
The water protection system
The Miele water protection system protects all parts of the washing machine from water damage.
The system consists of three main components:
- the inlet hose
- the electronic unit and drainage and overflow protection
- the drain hose
Inlet hose
- Protection against bursting
The inlet hose is tested to withstand pressure of at least 7,000 kPa.
Electronic module and housing
- Floor tray: any leaking water from the washing machine is collected in the floor tray. There is a float switch to close the water intake valve. The water inlet is shut off and any water inside the suds container is drained away.
- Leak protection: any leaking water that is not collected in the floor tray is detected. The water inlet is shut off and any water inside the suds container is drained away.
- Overflow protection: this prevents the washing machine from taking in too much water and overflowing. If the water level exceeds a certain level, the drain pump switches on and pumps the excess water away.
Drain hose
The drain hose is protected by a ventilation system which prevents the washing machine from being emptied completely.
Connection to the water supply
⚠️ Health risk and risk of damage due to contaminated incoming water. The quality of the incoming water must correspond to the drinking water specification of the country in which the washing machine is being operated.
Always connect the washing machine to the mains water supply.
The water connection pressure needs to be between 100 and 1000 kPa. If the water connection pressure exceeds 1000 kPa, a pressure reducing valve must be installed.
A stopcock with a 3/4 inch threaded union is required for the connection. If this is not available, only a qualified installer may connect the washing machine to the mains water supply.
The washing machine is not suitable for connection to a hot water supply. The washing machine must not be connected to a hot water supply.
Connecting the water inlet hose
■ Screw the water inlet hose onto the thread of the water inlet with the nut. ■ Slowly open the stopcock and check the connection for leaks. ■ Correct the position of the seal and screw thread if necessary.
Maintenance
Only use a genuine Miele hose that has been pressure tested to withstand at least 7,000 kPa should you ever need a replacement.
⚠️ Damage caused by dirty water. A filter is located in the open end of the inlet hose and another in the intake point to protect the inlet valve in the washing machine. These filters must not be removed.
Water drainage
The suds are drained through a drain pump with a 1 m high delivery head. For the water to drain freely, the hose must be free of kinks.
If required, the hose can be extended to a length of up to 5 m. Accessories are available from your Miele dealer or from the Miele Customer Service Department.
For drain heights of more than 1 m (up to a maximum delivery head of 1.8 m), a replacement drain pump will need to be fitted. Please contact Miele for advice. For a drain height of 1.8 m, the hose can be extended to a length of up to 2.5 m. Accessories are available from your Miele dealer or from the Miele Customer Service Department.
Drainage options:
- Directed into a sink or basin:
Please note:
- Hook the hose over the edge and secure it.
- If the water is pumped into a washbasin, make sure that it can drain away freely. Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine.
- Connected securely to a plastic drain pipe with a rubber nipple (there is no need to use a siphon).
- Connected securely to a floor drain (gully).
- Connected securely to a washbasin with plastic nipple.
Drain adapter
Miele offers a drain adapter for connection to a plastic drain pipe or sink as an optional accessory. The drain adapter offers the option of connecting only the washing machine or the washing machine together with the tumble dryer.
Connecting the hoses to the drain adapter
① Drain adapter ② Hose clip ③ Washing machine drain hose ④ Hose clip ⑤ Tumble dryer drain hose
■ Connect the hoses to the drain adapter as shown in the image.
Secure the hoses with hose clips.
Connecting to the plastic drain pipe
The drain adapter fits onto a standpipe with a diameter of DN 40 or DN 50.
The maximum delivery head of the washing machine is 1 m. The length of the drain hose must not exceed 2.5 m.
Tip: The sealing ring supplied with the drain adapter must not be used.
Insert the drain adapter into the plastic drain pipe.
Connecting to the sink
It is possible to connect to a sink drain outlet using a 1 1/2" thread.
Tip: Ensure that the seal is inserted in the adapter.
Insert the seal into the drain adapter. Screw the adapter onto the sink drain outlet.
Routing the drain hose to a floor drain (gully)
Tip: The maximum drain length is 5 m.
Place the drain hose on the floor drain. If necessary, secure the hose to prevent it from slipping.
Hanging the drain hose in the sink or washbasin
If drainage is via the sink, rapid drainage must be guaranteed. Otherwise there is a risk of flooding or back-siphoning into the washing machine.
Tip: Use the swivel elbow supplied to stop the drain hose from slipping.
Insert the drain hose ① into the swivel elbow ②.
Place the end of the drain hose in a sink. Use a strap and the eye ① to stop the swivel elbow from slipping.
Electrical connection
The washing machine is supplied with an electrical connection cable with moulded plug ready for connection to a switched socket.
The socket must be easily accessible after the washing machine has been installed. If that is not possible, ensure that a suitable means of disconnection is provided on the installation side for each pole.
Risk of fire from overheating.
Connecting the washing machine to a multi-socket plug adapter or to an extension lead can overload the cable.
Do not use an extension lead or multi-socket plug adapter.
The electrical system must comply with local and national safety regulations (BS 7671 in the UK). We recommend the use of a suitable RCD.
If the connection cable is damaged, it must only be replaced with a specific connection cable of the same type (available from the Miele Customer Service Department). For safety reasons, such replacement may only be carried out by a qualified technician or the Miele Customer Service Department.
The data plate indicates the nominal power consumption and the appropriate fuse rating. Compare the specifications on the data plate with those of the electricity supply and make sure that they match.
If in any doubt, consult a qualified electrician.
Temporary or permanent operation on an autonomous power supply system or a power supply system that is not synchronised with the mains power supply (e.g. island networks, back-up systems) is possible. A prerequisite for operation is that the power supply system complies with the specifications of EN 50160 or an equivalent standard. The function and operation of the protective measures provided in the domestic electrical installation and in this Miele product must also be maintained in isolated operation or in operation that is not synchronised with the mains power supply, or these measures must be replaced by equivalent measures in the installation. As described, for example, in the current version of BS OH-SAS 18001–2 ISO 45001.
| Programme Load Energy Water | kg kWh | Litres h:min °C | % rpm | Running time Temperature | 1 | Residual moisture Speed | ||
| ECO 40-60* 10,0 0,996 73,8 3:59 | 42 | 52,0 | 1400 | |||||
| 5,0 | 0,436 56,6 | 2:59 33 | 50,4 | 1400 | ||||
| 2,5 | 0,234 | 53,9 | 2:59 | 26 | 57,2 | 1400 | ||
| Cottons | 60 | 10,0 | 1,450 | 67,0 | 2:29 | 55 | 53,0 | 1400 |
| 203 | 10,0 | 0,470 | 77,0 | 2:39 | 25 | 53,0 | 1400 | |
| Minimum iron | 30 | 4,0 | 0,350 | 54,0 | 1:59 | 35 | 30,0 | 1200 |
| Express 202 | 40 | 3,5 | 0,330 | 30,0 | 0:20 | 26 | 60,0 | 1200 |
| Woollens 📊 | 30 | 2,0 | 0,230 | 35,0 | 0:39 | - | - | 1200 |
| QuickPowerWash | 40 | 4,0 | 0,580 | 40,0 | 0:49 | - | - | 1400 |
* Test programme for compliance with EU legislation regarding ecodesign 2019/2023 and energy labelling in accordance with Regulation No. 2019/2014. Maximum laundry temperature reached in main wash. Short extra activated. 20 °C programme for lightly soiled cotton garments. Information for customers: Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the mains voltage and any extra options selected.
| Height 850 mm | |
| Width 596 mm | |
| Depth 643 mm | |
| Depth with door open 1077 mm | |
| Height for building under 850 mm | |
| Width for building under 600 mm | |
| Weight Approx. 95 kg | |
| Capacity 10,0 kg dry laundry | |
| Supply voltage See data plate | |
| Rated load See data plate | |
| Fuse rating See data plate | |
| Consumption data See “Consumption data” | |
| Minimum water flow pressure 100 kPa (1 bar) | |
| Maximum water flow pressure 1000 kPa (10 bar) | |
| Water inlet hose length 1.60 m | |
| Drain hose length | 1.50 m |
| Length of mains connection cable | 2.00 m |
| Maximum delivery head | 1.00 m |
| Maximum drainage length | 5.00 m |
| LEDs | Class 1 |
| Test certifications awarded | See data plate |
| Power rating in off mode | 0,40 W |
| Networked standby | 0,80 W |
| Frequency range | 2.4000–2.4835 GHz |
| Maximum transmission power < 100 mW | |
EU Conformity declaration
Miele hereby declares that this washing machine complies with Directive 2014/53/EU.
The complete text of the EU declaration of conformity is available from one of the following internet addresses:
- Products, Download from www.miele.ie
- For service, information, operating instructions etc: go to https://miele.co.uk/manuals and enter the name of the product or the serial number
UK Conformity declaration
Miele hereby declares that this washing machine complies with UK Radio Equipment Regulations 2017, as amended.
The complete text of the UK declaration of conformity is available from one of the following internet addresses:
- Products, Download from www.miele.co.uk
- For service, information, operating instructions etc: go to https://miele.co.uk/manuals and enter the name of the product or the serial number
This Statement of Compliance confirms this Miele product fully complies with the Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023.
1) Household Appliance – Washing Machine HW20-W
2) Manufactured by: Miele & Cie KG, Carl Miele Street 29, 33332 Gutersloh Germany Imported by and contact point: Miele Company Ltd, Fairacres, Marcham Road, Abingdon, Oxon, OX14 ITW Great Britain
3) The defined support period at the time of first supply is 10 years To report vulnerabilities and cybersecurity issues please contact: psirt@miele.com
5) Signature
Name: Paul Wright
Company Position: Head of Technical Management
Date of signature: 19th March 2024
Place of signature: Abingdon, Oxfordshire
The programmable functions are used to alter the washing machine's electronics to suit changing requirements. Programmable functions can be altered at any time.
Opening the programming level
Programming is carried out in 8 steps (1, 2, 3 ... 8) using the sensor controls.
Prerequisites:
- The washing machine is switched on (the programme selector is pointing to a wash programme).
- The washing machine door is open.
① Touch the Start/Add laundry sensor control and hold it down while carrying out steps ②—③.
② Close the washing machine door.
Wait until the Start/Add laundry sensor control lights up constantly ...
3 ... and then release the Start/Add laundry sensor control.
After approximately 4 seconds, P// will light up on the time display.
Choosing and selecting a programmable function
The number of the programmable function will appear in the time display as P and a number: e.g. PI3.
4 Touch the > or < sensor control to scroll to the next or previous programmable function:
| Programmable functions | |
| PII Buzzer duration | |
| PI2 Buzzer | |
| PI3 Keypad tone | |
| PI4 PIN code | |
| P22 Control field switch-off behaviour | |
| P24 Memory | |
| P26 Additional long pre-wash – Cottons | |
| P28 Gentle action | |
| P29 Reduced temperature | |
| P30 Water plus | |
| P31 Water plus level | |
| P32 Maximum rinse level | |
| P33 Suds cooling | |
| P34 Anti-crease | |
| P49 Low water pressure | |
| P62 Display brightness dimmed | |
| P90 Operating hours | |
| P00 Factory default | |
| P97 Remote control | |
| P98 SmartGrid | |
| P99 RemoteUpdate |
5 Confirm the selected programmable function by touching the Start/Add laundry sensor control.
Editing and saving a programmable function
You can either switch a programmable function on/off or select different options.
6 Touch the > or < sensor control to switch the programmable function on/off or to select an option:
| Programmable function | |||||||
| Available options | |||||||
| -00 | -01 | -02 | -03 | -04 | -05 | -07 | |
| P11 ● | ● | ||||||
| P12 ● | ● ● | ||||||
| P13 ● | ● ● | ||||||
| P14 ● | ● | ||||||
| P22 ● | ● | ||||||
| P24 ● | ● | ||||||
| P26 ● | ● ● | ● | |||||
| P28 ● | ● | ||||||
| P29 ● | ● | ||||||
| P30 ● | ● ● | ||||||
| P31 ● | ● ● | ● | |||||
| P32 | ● ● | ||||||
| P33 ● | ● | ||||||
| P34 ● | ● | ||||||
| P49 ● | ● | ||||||
| P62 | ● ● | ● ● | ● | ||||
| P00 ● | ● | ||||||
| P97 ● | ● | ||||||
| P98 ● | ● | ||||||
| P99 ● | ● | ||||||
7 Confirm the chosen selection with the Start/Add laundry sensor control.
The number of the programmable function, e.g. P13, will then light up again.
Exit programming level
8 Turn the programme selector to ⏻.
The option you have selected is now stored in memory. You can change it again at any time.
P// Buzzer duration
The buzzer sounds to let you that it is the end of the programme. You can decide how long the buzzer should sound for.
Options
-01 = The buzzer sounds 3 times at the end of the programme.
-02 = The buzzer sounds until the washing machine switches off automatically (max. 1 hour).
PI2 Buzzer
The buzzer sounds to let you know the programme has finished.
Selection
-00 = Buzzer is switched off
-01 = Buzzer is set to normal volume
-02 = Buzzer is set to loud volume
PI3 Sensor tone
Each touch of a sensor control is confirmed with an audible tone.
Selection
-00 = Sensor tone is switched off -01 = Sensor tone is set to normal volume -02 = Sensor tone is set to loud volume
PI4 Lock code
The lock code prevents the washing machine being used without your knowledge.
When the code has been activated, you have to enter a code after switching the washing machine on. Otherwise the washing machine cannot be operated.
Options
-00 = Lock code switched off -01 = Lock code is switched on
Using the washing machine with a lock code
The code is 125 and cannot be altered.
Switch on the washing machine. ____ appears in the time display and the > and < sensors light up.
Touch the > sensor.
__ / appears in the time display.
Confirm the number with the Start/Add laundry sensor.
The first number was saved and you can now enter the second number using the > and < sensors.
Also enter the second and third numbers and confirm the numbers with the Start/Add laundry sensor.
The lock is released and a wash programme can now be selected and started.
P22 Control panel switch-off status
To save energy the time display and sensors will go out after 10 minutes, and only the Start/Add laundry sensor will flash slowly.
Options
0 0 = Off
The time display and sensors will remain lit up while the washing machine is switched on.
The time display and sensors will switch off after 10 minutes if the programme is started.
However, the time display and sensors will remain lit up for 10 minutes after a delay start time has elapsed, after the end of the programme or at the end of the anti-crease phase.
P24 Memory
The washing machine will save the last settings (temperature, spin speed and some of the extras) selected for a programme after the programme has started.
When this programme is chosen again, these saved settings will appear in the display.
Options
-00 = Memory is switched off
-01 = Memory is switched on
P26 Longer pre-wash Cottons
If you require a longer pre-wash you can extend the pre-wash time.
Options
-00 = No increase in the pre-wash time
-01 = +6 minutes increase in the pre-wash time
-02 = +9 minutes increase in the pre-wash time
-03 = +12 minutes increase in the pre-wash time
P28 Gentle action
Activating gentle action reduces the drum action and is suitable for washing lightly soiled items more gently.
Gentle action can be activated for the Cottons and Minimum iron programmes.
Options
-00 = Gentle action is switched off
-01 = Gentle action rhythm is switched on
P29 Reduce temperature
The boiling point for water is lower at high altitudes. In order to avoid water boiling, Miele recommend activating the reduce temperature setting at altitudes of more than 2000 m above sea level. The maximum temperature is reduced to 80 °C even when a higher temperature is selected.
Options
-00 = The reduce temperature setting is switched off
-01 = The reduce temperature setting is turned on
P30 Water plus
You can determine the amount of water used if the Water + extra is selected.
Selection
-01 = More water is used in the wash and rinse stages -02 = An extra rinse is carried out -03 = The water level in the wash and rinse stages is increased and an extra rinse is carried out
P31 Water plus level
There are three different water levels which can be selected by activating the Water + extra.
Options
-01 = No higher water level -02 = Water level increase by 1 level when washing and rinsing -03 = Water level increase by 2 levels when washing and rinsing -04 = Water level increase by 3 levels when washing and rinsing
P32 Maximum rinse level
The water level in the rinse cycle can be permanently set to the highest value.
This function is useful for allergy sufferers as it achieves an excellent rinse result. Water consumption will increase.
Options
-00 = Maximum rinse level is switched off -01 = Maximum rinse level is switched on
P33 Suds cooling
When this is activated, additional water flows into the drum at the end of the main wash to cool the suds down. Hot suds can damage plastic drainage pipes.
Suds cooling takes place when a temperature of 70 °C or higher is selected for the Cottons programme.
Suds cooling should be activated:
- to prevent the danger of scalding if the drain hose is hooked over the edge of a sink or basin.
- where drainage pipes do not comply with DIN 1986.
Options
-00 = Suds cooling is switched off -01 = Suds cooling is switched on
P34 Anti-crease
The anti-crease function helps prevent creasing if laundry is not going to be removed immediately after the end of the programme.
The drum continues to turn at intervals for up to 30 minutes at the end of the programme. The door can be opened at any time.
Options
-00 = The anti-crease function is switched off -01 = The anti-crease function is switched on
P49 Low water pressure
If the water pressure is below 100 kPa (1 bar), the washing machine cancels the programme and the fault message appears.
If the water pressure cannot be increased, activating this function will prevent the programme from being cancelled.
Options
-00 = Low water pressure is switched off -01 = Low water pressure is switched on
P62 Backlight brightness dimmed
The brightness of the dimmed sensors in the control panel can be set to one of seven different levels.
The brightness changes as soon as you select a different setting.
Options
- 01 = Darkest level
- 07 = Lightest level
P90 Operating hours
You can read off how many hours the washing machine has been in operation for.
The total washing time is shown on the time display in single digits. For example, if the washing machine has been in operation for 1234 hours, the figure shown on the time display will start with an H followed by a 1, then a 2, then a 3, and then a 4. The letter H is displayed again after this.
P00 Factory default
All programmable functions except P90 operating hours are reset to the factory default settings.
Options
- 00 = Go back (without reset to factory default settings) - 01 = Reset programmable functions to the factory default settings
Networking
The P97, P98 and P99 programmable functions are only displayed if the requirements for using Miele@home have been met (see the “Before using for the first time” chapter, “Miele@home” section).
P97 Remote control
You can use the Miele app to check the status of your washing machine from anywhere and start it remotely. You can also control it remotely via the MobileStart programme.
You can switch off the P97 programmable function if you do not want to operate the washing machine with your mobile device.
If the P97 programmable function is not switched on, the app can still be used to cancel a programme.
Use the ◊ sensor control to set a time period within which you want to start the washing machine and start the delay start function (see the “Delay start/SmartStart” chapter). The washing machine will then start within the time period specified when it receives your signal. If it has not received a start signal by the latest start time set, the washing machine will start automatically.
Options
- 0 0 amp; = remote control function is amp; switched off - Ol = remote control function is switched on
P98 SmartGrid
You can set your washing machine to start automatically based on an external signal within a certain time period.
If you have activated SmartGrid, the sensor control will have the new "SmartStart" function rather than the "Delay start" function.
Use the 🔒 sensor control to set a SmartStart time period. The washing machine will then start within the time period specified by you when it receives an external signal. If an external signal has not been received by the latest start time set, the washing machine will start automatically (see the “Delay start” chapter).
Options
- 0 0 = SmartGrid is switched off - 0 1 = SmartGrid is switched on
P99 RemoteUpdate
The RemoteUpdate function is used to update the software in your washing machine. If an update is available for your washing machine, it will automatically download it. Updates will not be installed automatically. They must be initiated manually.
If you do not install an update, you can continue to use your washing machine in the usual way. However, Miele recommends installing updates.
Activating/Deactivating
The RemoteUpdate function is activated as standard. Available updates will be downloaded automatically but will only be installed if you initiate installation manually. Deactivate RemoteUpdate if you do not want any updates to be downloaded automatically.
Options
-00 = RemoteUpdate is deactivated
-01 = RemoteUpdate is activated
Running a RemoteUpdate
Information about the content and scope of an update will be provided in the Miele app.
A UP message will appear on the time display if an update is available.
You can install the update immediately or postpone it until later. When the washing machine is switched on again, you will be reminded about the update.
Deactivate RemoteUpdate if you do not want to install any updates.
The update may take several minutes.
Please note the following information about the RemoteUpdate function:
- You will only receive a message when an update is available.
- Once an update has been installed, it cannot be undone.
- Do not switch off the washing machine during an update. Otherwise, the update will be aborted and will not be installed.
- Some software updates can only be carried out by the Miele Customer Service Department.
Starting the update
After the washing machine is switched on, UP appears on the time display.
Touch the Start/Add laundry sensor control.
UP starts to flash on the time display. The update starts.
Bars on the time display show the progress of the update:
I = 0 %
= 100 %
Postponing the update
After the washing machine is switched on, UP appears on the time display.
Touch the ◇ sensor control.
The running time of the selected programme appears on the time display.
The next time you switch on the washing machine, you will be prompted to start the update again.
Switching off WiFi
Turn the programme selector to the MobileStart programme. Con appears on the time display. Press and hold the ◆ sensor control until the countdown on the time display has finished. --- appears on the time display. The WiFi is switched off. The WiFi connection will be reset to the factory default setting.
The network configuration should be reset whenever a washing machine is being disposed of or sold, or if a used washing machine is being put into operation. This is the only way to ensure that all personal data has been removed and the previous owner will no longer be able to access the washing machine.
A new connection has to be set up in order to use the Miele@home setting again.
Copyrights and licences for the communication module
For the purpose of operating and controlling the communication module, Miele uses proprietary or third-party software that is not covered by open source licensing terms. These items of software/software components are protected by copyright. The copyrights held by Miele and third parties must be respected.
Furthermore, this communication module contains software components which are distributed under open source licence conditions. The open source components contained in the appliance along with the corresponding copyright notices, copies of the licensing terms valid at the time, and any further information can be accessed locally via IP using a web browser (http:// /Licenses). The liability and warranty arrangements for the open source licences displayed in this location only apply in relation to the respective rights holders.
United Kingdom
Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW
Tel: 0330 160 6600, Internet: www.miele.co.uk, E-mail: info@miele.co.uk
Australia
Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398
Level 4, 141 Camberwell Road
Hawthorn East, VIC 3123
Tel: 1300 464 353
E-mail: info@miele.com.au
Internet: www.miele.com.au
China Mainland
Miele Electrical Appliances Co. Ltd.
No. 82, Shimenyi Road, JingAn District
Shanghai, China, P.R.C
Post Code: 200040
Phone: +86 21 6157 3500
Fax: +86 21 6157 3511
E-mail: info@miele.cn
Kowloon Bay, Hong Kong
Tel: (852) 2610 1025
Fax: (852) 3579 1404
E-mail:
customerservices@miele.com.hk
Website: www.miele.hk
India
Miele India Pvt. Ltd.
1st Floor, Copia Corporate Suites,
Commercial Plot 9, Mathura Road,
Jasola, New Delhi - 110025
E-mail: customercare@miele.in
Website: www.miele.in
Ireland
Miele Ireland Ltd.
2024 Bianconi Avenue
Citywest Business Campus
Dublin 24
Tel: (01) 461 07 10
Fax: (01) 461 07 97
E-mail: info@miele.ie
Internet: www.miele.ie
Malaysia
Miele Sdn Bhd
Suite 12-2, Level 12
Menara Sapura Kencana
Petroleum
Solaris Dutamas No. 1
Jalan Dutamas 1
50480 Kuala Lumpur, Malaysia
Phone: +603-6209-0288
Fax: +603-6205-3768
New Zealand
Miele New Zealand Limited
IRD 98 463 631
8 College Hill
Freemans Bay, Auckland 1011
Tel: 0800 464 353
E-mail: customercare@miele.co.nz
Internet: www.miele.co.nz
Singapore
Miele Pte. Ltd.
29 Media Circle
11-04 ALICE@Mediapolis
Singapore 138565
Tel: +65 6735 1191
Fax: +65 6735 1161
E-mail: info@miele.com.sg
Internet: www.miele.sg
South Africa
Miele (Pty) Ltd.
63 Peter Place, Bryanston 2194
P.O. Box 69434, Bryanston 202
Tel: (011) 875 9000
Fax: (011) 875 9035
E-mail: info@miele.co.za
Internet: www.miele.co.za
Thailand
Miele Appliances Ltd.
BHIRAJ TOWER at EmQuartier
43rd Floor Unit 4301-4303
689 Sukhumvit Road
North Klongton Sub-District
Vadhana District
Bangkok 10110, Thailand
United Arab Emirates
Miele Appliances Ltd.
Showroom 1, Eiffel 1 Building
Sheikh Zayed Road, Umm Al She
P.O. Box 114782 - Dubai
Tel. +971 4 3044 999
Fax. +971 4 3418 852
800-MIELE (64353)
E-mail: info@miele.ae
Website: www.miele.ae
Manufacturer: Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany
Miele
WWK 360
- OPERATING INSTRUCTIONS FOR WASHING MACHINES
- TROUBLESHOOTING
- SERVICE
- INSTALLATION
- CONSUMPTION DATA
- TECHNICAL DATA
- PROGRAMMABLE FUNCTIONS
- CONTENTS
- DISPOSING OF THE PACKAGING MATERIAL
- DISPOSING OF YOUR OLD APPLIANCE
- ENERGY AND WATER CONSUMPTION
- HYGIENE IN THE WASHING MACHINE
- INFORMATION ABOUT SUBSEQUENT TUMBLE DRYING
- CORRECT APPLICATION
- SAFETY WITH CHILDREN
- TECHNICAL SAFETY
- CORRECT USE
- ACCESSORIES AND SPARE PARTS
- CONTROL PANEL
- ① CONTROL FIELD
- ⑤ INDICATOR LIGHTS
- ⑥ SENSOR CONTROLS – CAPDOSING
- ⑦ TIME DISPLAY
- ⑧ SENSOR CONTROLS < ♦
- ⑨ START/ADD LAUNDRY SENSOR CONTROL
- ⑩ OPTICAL INTERFACE
- ⑪ PROGRAMME SELECTOR
- HOW THE CONTROL FIELD WORKS
- REMOVING THE PROTECTIVE FOIL AND STICKERS
- REMOVE THE DRAIN HOSE ELBOW FROM THE DRUM
- REMOVE THE TRANSIT BARS
- REQUIREMENTS FOR NETWORKING
- MIELE APP
- SETTING UP MIELE@HOME
- LOGGING IN VIA THE MIELE APP
- LOGGING IN VIA WPS
- START THE CALIBRATION PROGRAMME
- OPENING THE DOOR AT THE END OF THE PROGRAMME
- SORT THE LAUNDRY
- PRE-TREATING STAINS
- GENERAL TIPS
- SELECT A PROGRAMME
- SWITCHING ON THE WASHING MACHINE
- SELECTING WASH PROGRAMMES USING THE PROGRAMME SELECTOR
- SELECTING PROGRAMMES USING THE MOBILESTART ☐ PROGRAMME SELECTOR POSITION AND THE MIELE APP
- LOAD THE WASHING MACHINE
- SELECT PROGRAMME SETTINGS
- SELECTING A TEMPERATURE AND SPIN SPEED
- SELECTING EXTRAS
- SWITCHING ON DELAY START/SMARTSTART
- DETERGENT DISPENSER DRAWER
- ADD DETERGENT
- CAPDOSING
- ACTIVATING CAPDOSING
- SENSOR CONTROL CAPSULE
- INSERTING A CAPSULE
- SWITCHING OFF/CHANGING CAPDOSING
- TIPS ON DOSING
- TOO LITTLE DETERGENT
- TOO MUCH DETERGENT
- ENERGY SAVINGS
- ADDING LAUNDRY DURING A PROGRAMME SEQUENCE (ADDLOAD)
- OPENING THE DOOR AND REMOVING THE LAUNDRY
- FINAL SPIN SPEED IN WASH PROGRAMMES
- RINSE AND INTERIM SPIN
- SELECTING RINSE HOLD (FINAL SPIN)
- ENDING A PROGRAMME WITH A SPIN CYCLE
- ENDING A PROGRAMME WITHOUT A SPIN CYCLE
- TO OMIT RINSE AND INTERIM SPIN AND THE FINAL SPIN
- DELAY START
- SELECTING DELAY START
- STARTING DELAY START
- CHANGING OR CANCELLING A STARTED DELAY START
- SMARTSTART
- SETTING THE TIME PERIOD
- PROGRAMME CHART
- SELECTING EXTRA OPTIONS
- SHORT
- WATER
- PRE-WASH
- PRE-IRONING
- THE FOLLOWING EXTRA OPTIONS CAN BE SELECTED IN ADDITION TO THE PROGRAMMES
- GARMENT CARE LABEL SYMBOLS
- PROGRAMME SEQUENCE
- SPECIAL FEATURES IN THE PROGRAMME SEQUENCE
- ANTI-CREASE
- CHANGING A PROGRAMME (SAFETY LOCK)
- CANCELLING A PROGRAMME
- SELECTING A NEW PROGRAMME
- THE CORRECT DETERGENT
- THE RIGHT AMOUNT TO DISPENSE WILL DEPEND ON THE FOLLOWING
- WATER SOFTENERS
- DISPENSING AIDS
- REFILL PACKS OF DETERGENT
- COLOUR RUN AND DYE REMOVERS/DYES
- USING DETERGENT TABLETS OR PODS
- FABRIC CONDITIONER AND LIQUID STARCH
- DETERGENT RECOMMENDATIONS (ACCORDING TO ECODESIGN NO. 2019/2023)
- CLEANING THE EXTERNAL CASING AND THE CONTROL PANEL
- CLEANING THE DETERGENT DISPENSER DRAWER
- CLEANING THE SIPHON AND THE ✧/☐ COMPARTMENT CHANNEL
- CLEANING THE DETERGENT DISPENSER DRAWER COMPARTMENT
- HYGIENE INFO (CLEANING THE DRUM)
- CLEANING THE WATER INLET FILTER
- CLEANING THE FILTER IN THE INLET HOSE
- CLEANING THE FILTER IN THE INLET VALVE
- OPENING THE DOOR IN THE EVENT OF A BLOCKED DRAIN OUTLET AND/OR POWER CUT
- BLOCKED DRAIN OUTLET
- DRAINING THE WASHING MACHINE
- OPEN THE DOOR
- CONTACT IN THE EVENT OF A FAULT
- OPTIONAL ACCESSORIES
- EPREL DATABASE
- INSTALLATION SURFACE
- TRANSPORTING THE WASHING MACHINE TO ITS INSTALLATION SITE
- REMOVING THE TRANSPORT SAFETY DEVICE
- REMOVING THE TRANSIT BARS
- COVERING THE HOLES
- SECURING THE TRANSIT BARS
- FITTING THE TRANSIT BARS
- OPENING THE COVERS
- LEVELLING THE MACHINE
- SCREWING OUT AND ADJUSTING THE FEET
- ADDITIONAL INSTALLATION REQUIREMENTS
- INSTALLING UNDER A CONTINUOUS WORKTOP
- WASHER-DRYER STACK
- THE WATER PROTECTION SYSTEM
- INLET HOSE
- ELECTRONIC MODULE AND HOUSING
- DRAIN HOSE
- CONNECTION TO THE WATER SUPPLY
- CONNECTING THE WATER INLET HOSE
- MAINTENANCE
- WATER DRAINAGE
- DRAINAGE OPTIONS
- DRAIN ADAPTER
- ROUTING THE DRAIN HOSE TO A FLOOR DRAIN (GULLY)
- HANGING THE DRAIN HOSE IN THE SINK OR WASHBASIN
- ELECTRICAL CONNECTION
- EU CONFORMITY DECLARATION
- UK CONFORMITY DECLARATION
- OPENING THE PROGRAMMING LEVEL
- PREREQUISITES
- CHOOSING AND SELECTING A PROGRAMMABLE FUNCTION
- EDITING AND SAVING A PROGRAMMABLE FUNCTION
- EXIT PROGRAMMING LEVEL
- P// BUZZER DURATION
- OPTIONS
- PI2 BUZZER
- SELECTION
- PI3 SENSOR TONE
- PI4 LOCK CODE
- USING THE WASHING MACHINE WITH A LOCK CODE
- P22 CONTROL PANEL SWITCH-OFF STATUS
- P24 MEMORY
- P26 LONGER PRE-WASH COTTONS
- P28 GENTLE ACTION
- P29 REDUCE TEMPERATURE
- P30 WATER PLUS
- P31 WATER PLUS LEVEL
- P32 MAXIMUM RINSE LEVEL
- P33 SUDS COOLING
- P34 ANTI-CREASE
- P49 LOW WATER PRESSURE
- P62 BACKLIGHT BRIGHTNESS DIMMED
- P90 OPERATING HOURS
- P00 FACTORY DEFAULT
- NETWORKING
- P97 REMOTE CONTROL
- P98 SMARTGRID
- P99 REMOTEUPDATE
- ACTIVATING/DEACTIVATING
- RUNNING A REMOTEUPDATE
- STARTING THE UPDATE
- POSTPONING THE UPDATE
- SWITCHING OFF WIFI
- COPYRIGHTS AND LICENCES FOR THE COMMUNICATION MODULE
- UNITED KINGDOM
- AUSTRALIA
- CHINA MAINLAND
- INDIA
- IRELAND
- MALAYSIA
- NEW ZEALAND
- SINGAPORE
- ALICE@MEDIAPOLIS
- SOUTH AFRICA
- THAILAND
- UNITED ARAB EMIRATES
- MIELE
Brand : MIELE
Model : WWK360 WCS
Category : Washing machine