S199ZB802E - Dishwasher NEFF - Free user manual and instructions
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| Product Type | Fully Integrated Dishwasher |
| Brand | NEFF |
| Model | S199ZB802E |
| Width | 60 cm (23.6 in) |
| Depth | 55 cm (21.7 in) |
| Height | 85 cm (33.5 in) |
| Weight | Approx. 50 kg (110 lb) |
| Power Supply | 220-240 V, 50 Hz, 10 A |
| Energy Efficiency Class | A+++ |
| Noise Level | 44 dB(A) re 1 pW |
| Capacity | 13 place settings |
| Water Consumption (Eco program) | 9.5 L per cycle |
| Energy Consumption (Eco program) | 0.92 kWh per cycle |
| Programs | Eco, Auto, Intensive, Quick 45°C, Glass, Night Wash, Rinse & Hold |
| Options | Half Load, Hygiene, Extra Dry, Speed Perfect, Remote Start |
| Drying System | Heat Exchanger + Zeolith |
| Water Protection | AquaStop with guarantee |
| Rack Features | VarioFlex Pro (height adjustable upper basket, foldable tines, cutlery basket) |
| Control Panel | Electronic push buttons + LED display |
| Maintenance | Clean filter regularly, descale if needed, refill salt and rinse aid |
| Safety Features | Child lock, door lock, overflow protection |
| Spare Parts Availability | Minimum 10 years after model discontinuation |
| Warranty | 2 years standard, 5 years on motor (if applicable) |
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USER MANUAL S199ZB802E NEFF
Dishwasher
Information for Use
S199ZB802E
Further information and explanations are available online:

Table of contents
1 Safety 4
1.1 General information...... 4 1.2 Intended use...... 4 1.3 Restriction on user group...... 4 1.4 Safe installation 4 1.5 Safe use 6 1.6 Damaged appliance...... 8 1.7 Risk to children 8 1.8 Safety systems 9
2 Preventing material damage .... 10
2.1 Safe installation 10 2.2 Safe use 10
3 Childproof lock.... 11
3.1 Electric childproof lock...... 11
4 Environmental protection and saving energy.... 11
4.1 Disposing of packaging ..... 11 4.2 Saving energy...... 11 4.3 Zeolith drying Ⓩ 11 4.4 Sensors 12
5 Installation and connection..... 12
5.1 Scope of supply 12 5.2 Installing and connecting the appliance.... 13 5.3 Drainage connection 13 5.4 Drinking water connection ..... 13 5.5 Electrical connection 14
6 Familiarising yourself with your appliance.... 15
6.1 Appliance 15 6.2 Controls 17
7 Programmes 19
7.1 Information for test institutes ... 20 7.2 Favourite ♥ 20 7.3 Intelligent 21
8 Additional functions ...... 22
9 Features.... 23
9.1 Top basket.... 23 9.2 Knife shelf.... 24 9.3 Etagere 24 9.4 Bottom basket 24 9.5 Folding prongs 25 9.6 Cutlery basket 25
10 Before using for the first time.... 25
10.1 Performing initial start-up ..... 25
11 Water softening system...... 26
11.1 Overview of water hardness settings 26 11.2 Setting the water softening system 27 11.3 Special salt 27 11.4 Switching off the water softening system 28 11.5 Regeneration of the water softening system 28
12 Rinse aid system.... 29
12.1 Rinse aid 29 12.2 Setting the amount of rinse aid.... 29 12.3 Switching the rinse aid system off 29
13 Detergent 30
13.1 Suitable detergents 30
13.2 Unsuitable detergents 31 13.3 Information on detergents ..... 31 13.4 Adding detergent.... 31
14 Tableware 32
14.1 Damage to glass and tableware.... 32 14.2 Arrange tableware 33 14.3 Removing tableware...... 34
15 Basic operation ...... 34
15.1 Opening appliance door ..... 34 15.2 Switching on the appliance ... 34 15.3 Setting a programme 35 15.4 Setting additional functions ... 35 15.5 Setting timer programming ... 35 15.6 Starting the programme ..... 35 15.7 Interrupting programme ..... 35 15.8 Terminate programme...... 36 15.9 Switching off appliance ..... 36
16 Basic settings.... 37
16.1 Overview of basic settings .... 37 16.2 Changing basic settings...... 40 16.3 Setting the time 40
17 Home Connect 40
17.1 Home Connect quick start .... 40 17.2 Remote Start □...... 41 17.3 Data protection.... 41
18 Cleaning and servicing...... 42
18.1 Cleaning the tub 42 18.2 Cleaning products 42 18.3 Tips on appliance care...... 42 18.4 Easy Clean Easy Clean 42 18.5 Filter system 43 18.6 Cleaning spray arms 44
19 Troubleshooting...... 46
19.1 Clean wastewater pump...... 52
20 Transportation, storage and disposal 52
20.1 Removing the appliance ..... 52 20.2 Protect appliance from frost.. 53
20.3 Transporting the appliance ... 53 20.4 Disposing of old appliance ... 53
21 Customer Service.... 53
21.1 Product number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.) 54
21.2 AQUA-STOP guarantee ..... 54
22 Technical specifications...... 55
22.1 Information regarding Free and Open Source Software... 55
23 Declaration of Conformity ..... 56

1 Safety
Observe the following safety instructions.
1.1 General information
- Read this instruction manual carefully.
- Keep the instruction manual and the product information safe for future reference or for the next owner. ■ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
■ For cleaning household tableware. ■ in private households and in enclosed spaces in a domestic environment. ■ Up to an altitude of 2500 m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by children unless they are being supervised.
Keep children under the age of 8 years away from the appliance and power cable.
1.4 Safe installation
⚠ WARNING – Risk of injury!
Improper installation may cause injury.
- When installing and connecting the appliance, follow the instructions in the manual and installation instructions.
⚠ WARNING – Risk of electric shock!
Incorrect installation is dangerous.
- Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance.
- Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
- The protective conductor system of the domestic electrical installation must be properly installed. ▶ Never equip the appliance with an external switching device, e.g. a timer or remote control.
- When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an isolating switch must be integrated into the permanent electrical installation according to the installation regulations.
- When installing the appliance, check that the power cable is not trapped or damaged.
Cutting through the supply hose or immersing the Aqua-Stop valve in water is dangerous.
▶ Never immerse the plastic housing in water. The plastic housing on the supply hose contains an electric valve. ▶ Never cut through the supply hose. The supply hose contains electric power cables.
⚠ WARNING – Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
- Do not use extension cables or multiple socket strips.
- Only use adapters and power cords approved by the manufacturer.
- If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted.
en Safety
Contact between the appliance and installation lines may lead to a defect in these lines, e.g. gas pipes and power lines. Gas from a corroded gas pipe can ignite. A damaged power line can cause a short circuit.
- Check that there is a distance of at least 5 cm between the appliance and installation lines.
⚠ WARNING – Risk of injury!
Hinges move when opening and closing the appliance door and can cause injury.
- If built-under or integrable appliances are not in a cavity so that one side is accessible, the hinge area must be covered at the side. Covers are available from Customer Service or specialist outlets.
⚠ WARNING – Risk of tipping!
Improper installation may cause the appliance to tip up.
Only install built-under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets.
1.5 Safe use
⚠ WARNING – Risk of serious harm to health!
Failure to comply with safety instructions and directions for use on packagings of detergent and rinse aid products may cause serious harm to health.
Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products.
⚠ WARNING – Risk of explosion!
Adding solvents to the interior of the appliance may cause explosions.
Never add solvents to the interior of the appliance.
Highly caustic alkaline or highly acidic cleaning agents in conjunction with aluminium parts in the interior of the appliance may cause explosions.
Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g. grease filters of extractor hoods or aluminium pans), e.g. for the Machine Care programme.
⚠ WARNING – Risk of injury!
Leaving the appliance door open may result in injury.
Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping. Do not sit or stand on the appliance door when open. Knives and utensils with sharp points can cause injuries. Arrange knives and utensils with sharp points in the cutlery basket with the points downwards, on the knife shelf or in the cutlery drawer.
⚠ WARNING – Risk of scalding!
If you open the appliance door while the programme is running, hot water may splash out of the appliance.
- Open the appliance door carefully if the programme is still running.
⚠ WARNING – Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶ Only use the appliance in enclosed spaces. ▶ Never expose the appliance to intense heat or humidity. - Do not use steam- or high-pressure cleaners to clean the appliance. If the insulation of the power cord is damaged, this is dangerous. - Never let the power cord come into contact with hot appliance parts or heat sources. - Never let the power cord come into contact with sharp points or edges. ▶ Never kink, crush or modify the power cord.
⚠ WARNING – Risk of burns!
The blow opening of the Zeolith container becomes hot and can cause burns.
▶ Never touch the blow opening of the Zeolith container.
1.6 Damaged appliance
⚠ WARNING – Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured surface. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains. ▶ If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
▶ Call customer services. → Page 53
Incorrect repairs are dangerous.
- Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord or the appliance power cable of this appliance is damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or its Customer Service.
1.7 Risk to children
WARNING – Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate.
- Keep packaging material away from children. Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to suffocate.
- Keep small parts away from children. Do not let children play with small parts.
Children may become trapped in the appliance and suffocate.
Use the childproof lock if fitted. Never let children play with or operate the appliance.
WARNING – Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
WARNING – Risk of crushing!
With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath.
- Keep an eye on children when opening and closing the appliance door.
⚠ WARNING – Risk of chemical burns!
Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes.
- Keep children away from detergent and rinse aid products.
- Keep children away from the appliance when open. The water in the interior of the dishwasher is not drinking water. It may contain residues of detergents and rinse aid.
⚠ WARNING – Risk of injury!
Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves.
- Keep children away from the appliance when open.
1.8 Safety systems
Protect children from possible hazards resulting from the appliance.
The appliance is equipped with a Childproof lock → Page 11.
2 Preventing material damage
2.1 Safe installation
ATTENTION!
Improper installation of the appliance may cause damage.
If the dishwasher is installed above or below other domestic appliances, follow the information on installation in combination with a dishwasher in the installation instructions for the individual appliances. If there is no information or if the installation instructions do not include the relevant information, contact the manufacturer of these appliances to check that the dishwasher can be installed above or below these appliances.
If no information is available from the manufacturer, the dishwasher should not be installed above or below such appliances.
To ensure the safe operation of all domestic appliances, continue following the installation instructions for the dishwasher.
Do not install the dishwasher under a hob.
Do not install the dishwasher near heat sources, e.g. radiators, heat storage tanks, ovens or other appliances that generate heat.
Contact between the appliance and water pipes may lead to corrosion of these pipes, possibly causing them to leak.
Check that there is a distance of at least 5 cm between the appliance and the water pipe. The pipes supplied for the drinking water and waste water connections are not affected here.
Modified or damaged water hoses may result in material damage and damage to the appliance.
Never kink, crush, modify or cut through water hoses. Only use the water hoses supplied with the appliance or genuine spare hoses. Never re-use water hoses that have been used before.
If the water pressure is too high or too low, the appliance may not be able to operate properly.
Make sure that the water pressure in the water supply system is min. 50 kPa (0.5 bar) and max. 1000 kPa (10 bar). If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be installed between the drinking water connection and the hose set of the appliance.
2.2 Safe use
ATTENTION!
Escaping water vapour can damage fitted units.
- When the programme ends, leave the appliance to cool down for a while before opening the door. Special salt for dishwashers can damage the tub due to corrosion.
- To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the programme starts.
Detergent may damage the water softening system.
- Only fill the dispenser of the water softening system with special dish-washer salt.
Unsuitable cleaning agents may damage the appliance.
▶ Do not use a steam cleaner.
- So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents.
- To prevent corrosion, do not use sponge cloths on dishwashers with a stainless steel front or rinse such cloths thoroughly several times before using them for the first time.
3 Childproof lock
The childproof lock lets you protect children from possible hazards resulting from the appliance.
The appliance is equipped with an electrical childproof lock.
3.1 Electric childproof lock
The electric childproof lock makes it more difficult to open the appliance door.
→ "Basic settings", Page 37
WARNING
Risk of suffocation!
Children may become trapped in the appliance and thus suffocate.
▶ Activate the electric childproof lock and close the appliance door.
→ "Opening appliance door", Page 34
4 Environmental protection and saving energy
4.1 Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
- Sort the individual components by type and dispose of them separately.
4.2 Saving energy
If you follow these instructions, your appliance will use less electricity and less water.
Use the Eco 50° programme.
√ The Eco 50° programme is energy-efficient and environmentally friendly. → "Programmes", Page 19
Change the sensor setting to the default.
√ Consumption is reduced. → "Sensors", Page 12
Zeolith drying automatically helps to save energy.
√ → "Zeolith drying ②", Page 11
4.3 Zeolith drying ②
The appliance features a Zeolith container. Zeolith drying lets you save energy.
Zeolite is a mineral that can store moisture and heat energy and then release them again.
During dishwashing, heat energy is used to heat up the washing water and dry the mineral.
During the drying phase, moisture from the interior of the dishwasher is stored in the mineral and heat energy is released. The heat energy is blown out into the interior of the dishwasher with dry air. This speeds up and improves drying.
Zeolith drying therefore saves a great deal of energy.
Tip: To avoid impairing Zeolith drying performance, do not position tableware parts directly in front of the intake opening or the blow opening of the Zeolith container.
Do not position heat-sensitive tableware parts directly in front of the blow opening of the Zeolith container.
→ "Appliance", Page 15
4.4 Sensors
The sensors adjust the programme sequence and strength in the automatic programmes depending on the level and type of soiling.
The sensor has different sensitivity settings that can be changed in the basic settings.
→ "Changing basic settings", Page 40
| Sensor setting | Description |
| Standard Optimum setting for a mixed load and heavily soiled table-ware. Saves both energy and water. | |
| Sensitive Adjusts the pro-gramme strength for effective removal of food remnants even with low soiling levels. Energy and water consumption are adjusted accordingly. | |
| Sensor setting | Description |
| Very sensitive | Adjusts the programme strength for difficult conditions of use, e.g. stubborn dried-on food remnants. Recommended setting when using organic or ecological detergents containing low levels of active agents. Energy and water consumption are adjusted accordingly. |
5 Installation and connection
To ensure proper operation, connect the appliance to the power and water supply correctly. Observe the specified criteria and the installation instructions.
5.1 Scope of supply
After unpacking all parts, check for any damage in transit and completeness of the delivery. If you have any complaints, contact the dealer who sold you the appliance or our Customer Service.
Note: The appliance has been tested at the factory to check it is in working order. It is possible that water has left marks on the appliance. These marks will disappear after the first wash cycle.
The delivery consists of the following:
■ Dishwasher ■ Operating instructions ■ Installation Instructions ■ Further information documents
■ Installation material ■ Steam protection ■ Salt filling aid funnel ■ Mains cable ■ Quick reference guide
5.2 Installing and connecting the appliance
You can position your built-under or integrable appliance in a fitted kitchen between wooden and plastic walls. If you subsequently install your dishwasher as a free-standing appliance, you must stop it from tipping over, e.g. by screwing it to the wall or installing it under a continuous work-top that is securely connected to adjacent cabinets.
- Follow the safety instructions. → Page 4
- Follow the instructions for electrical connection.
- Check the Scope of supply and the condition of the appliance.
- Consult the installation instructions for the installation dimensions required.
- Make the appliance level using the height-adjustable feet.
Make sure that the appliance is standing on the floor securely.
- Install the drainage connection. → Page 13
- Install the drinking water connection. → Page 13
- Connect the appliance to the power supply.
5.3 Drainage connection
Connect your appliance to drainage connection so dirty water is discharged via the wash cycle.
Installing the drainage connection
- Consult the installation instructions supplied for the steps required here.
- Connect the wastewater hose to the outlet connection of the siphon using the enclosed parts.
- When doing so, check that the wastewater hose is not kinked, crushed or twisted.
- Also check that there is no cover in the drainage system preventing the wastewater from being discharged.
5.4 Drinking water connection
Connect your appliance to a drinking water connection.
Installing the drinking water connection
Note
■ If you are replacing the appliance, you must use a new water supply hose. 1. Consult the installation instructions supplied for the steps required here. 2. Connect the appliance to the drinking water connection using the enclosed parts. Observe the Technical data. 3. When doing so, check that the drinking water connection is not kinked, crushed or twisted.
5.5 Electrical connection
Connecting the appliance to the electricity supply
Notes
■ Follow the Safety instructions → Page 4. ■ Please note that the water safety system is only functional if there is a power supply.
- Insert the non-heating appliance plug of the power cable into the appliance.
- Insert the mains plug of the appliance's power cable in a socket nearby.
The connection data of the appliance can be found on the rating plate.
- Check the mains plug is inserted properly.
6 Familiarising yourself with your appliance
6.1 Appliance
You can find an overview of the parts of your appliance here.

1 Rating plate with E number and FD number → Page 54. The data you need for Customer Service → Page 53.
| 2 | Detergent dispenser Add detergent to the detergent dispenser. → "Detergent", Page 30 | |
| 3 | Bottom basket | Bottom basket → Page 24 |
| 4 | Dispenser for special salt Add special salt to the dispenser for special salt. → "Water softening system", Page 26 | |
| 5 | Lower spray arm The lower spray arm washes the tableware in the bottom basket. If the tableware has not been washed properly, clean the spray arms. → "Cleaning spray arms", Page 44 | |
| 6 | Tablet collecting tray During the wash cycle tablets automatically fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve. | |
| 7 | Top basket | Top basket → Page 23 |
| 8 | EmotionLight Interior lighting of the appliance. | |
| 9 | Cutlery shelf1 | Cutlery shelf → Page 24 |
| 10 | Upper spray arm The upper spray arm washes the tableware in the top basket. If the tableware has not been washed properly, clean the spray arms. → "Cleaning spray arms", Page 44 | |
| 11 | Intake opening of the Zeolith container | The intake opening is required for Zeolith drying → Page 11. |
| 12 | Blow opening of the Zeolith container | The blow opening is required for Zeolith drying → Page 11. |
| 13 | Filter system | Filter system → Page 43 |
| 14 | Cutlery basket | Cutlery basket → Page 25 |
| 15 | Dispenser for rinse aid Add rinse aid to the dispenser for rinse aid. → "Rinse aid system", Page 29 | |
1 Depending on the appliance specifications
6.2 Controls
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
With some buttons you can perform different functions.

| 1 | ON/OFF button and reset button Reset 4 sec. | Switching on the appliance → Page 34Switching off the appliance → Page 36Terminating the programme → Page 36 |
| 2 | Programme buttons | Programmes → Page 19 |
| 3 | Info button - if you press , the display shows information about selected programmes, basic settings and additional functions.If you press for approx. 3 seconds, you can open the menu.→ "Changing basic settings",Page 40 | |
| 4 | WLAN display | Home Connect → Page 40 |
| 5 | Display 1 | The display shows information about programmes, basic settings or additional functions. You can change the basic settings via the display and the setting buttons. |
1 Depending on the appliance specifications
en Familiarising yourself with your appliance
| 6 | Setting buttons | Changing the basic settings→ "Changing basic settings", Page 40 |
| 7 | Timer programming Setting timer programming → Page 35 | |
| 8 | Remote Start ↗ | → "Remote Start ↗", Page 41 |
| 9 | Start button Start | Starting the programme → Page 35 |
| 10 | Programme buttons and additional functions | Programmes → "Programmes", Page 19Additional functions → "Additional functions", Page 22 |
| 11 | <>buttons You can use these buttons to scroll between the basic settings. → "Changing basic settings", Page 40 | |
| 12 | Door handle 1 | Open the appliance door. → Page 34 |
1 Depending on the appliance specifications
7 Programmes
You can find an overview of the programmes that can be selected here. Different programmes, which can be found on the control panel of your appliance, are available depending on the appliance configuration. The running time may vary depending on the programme selected. The running time depends on the water temperature, the quantity of tableware, the level of soiling and the Additional function → Page 22 selected.
The running time will change if the rinse aid system is switched off or rinse aid needs to be added. The consumption values can be found in the quick reference guide. The consumption values relate to normal conditions and a water hardness of 16 - 20 °E. Different influencing factors such as water temperature or pipe pressure may result in deviations.
| Programme Use Programme se- | quence | |
| Chef Chef 70 | Tableware:■ Pots and pans, non-fragile tableware and cutleryLevel of soiling:■ Stubborn, burned or dried-on food remnants containing starch and protein | Intensive:■ Pre-Rinse■ Cleaning 70 °C■ Intermediate rinse■ Final rinse 65 °C■ Extra Dry |
| Auto Auto 45-65° | Tableware:■ Mixed tableware and cutlery Level of soiling:■ Common household food remnants lightly dried on | Sensor-controlled:■ Optimised by sensors depending on the soiling of the washing water. |
| Eco Eco 50° | Tableware:■ Mixed tableware and cutlery Level of soiling:■ Common household food remnants lightly dried on | Most economical pro-gramme:■ Pre-Rinse■ Cleaning 50 °C■ Intermediate rinse■ Final rinse 35 °C■ Drying |
| Silence Silence 50° | Tableware:■ Mixed tableware and cutlery Level of soiling:■ Common household food remnants lightly dried on | Reduced noise:■ Pre-Rinse■ Cleaning 50 °C■ Intermediate rinse■ Final rinse 35 °C■ Dry |
| 1 Factory setting | ||
| GlassGlass 40° | Tableware:■ Delicate tableware, cutlery, temperature-sensitive plastics, glasses and stemwareLevel of soiling:■ Lightly adhering fresh food remnants | Particularly gentle:■ Pre-Rinse■ Cleaning 40 °C■ Intermediate rinse■ Final rinse 50 °C■ Dry |
| ClassicClassic 60° | Tableware:■ Mixed tableware and cutleryLevel of soiling:■ Common household food remnants lightly dried on | Time-optimised:■ Cleaning 60 °C■ Intermediate rinse■ Final rinse 50 °C■ Dry |
| Intelligent | Tableware:1■ Delicate tableware, cutlery, temperature-sensitive plastics, glasses and stemwareLevel of soiling:1■ Lightly adhering fresh food remnants | Particularly gentle:1■ Pre-Rinse■ Cleaning 40 °C■ Intermediate rinse■ Final rinse 45 °C■ Dry |
| EasyCleanEasy Clean | Use only if appliance is unloaded. Machine Care 70 °C | |
| Favourite | → "Favourite ♥", Page 20 | - |
| 1 Factory setting | ||
Note: The relatively long running time in the Eco 50 ° programme is due to longer soaking and drying times. This results in optimal consumption values.
7.1 Information for test institutes
Test institutes are provided with information for comparability tests, e.g. according to EN60436.
These are the conditions for conducting the tests, however they are not the results or consumption values.
Request by e-mail to: dishwasher@test-appliances.com
The product number (E-Nr.) and the production number (FD) are required here. They can be found on the rating plate on the appliance door.
7.2 Favourite ♥
You can save a combination of a programme and an additional function to the ♥ button.
Save the programme via the Home Connect app or on the appliance.
The pre-rinse program is saved to this button at the factory. Pre-rinse is suitable for all types of tableware.
The tableware undergoes intermediate cleaning via cold rinsing.
Tip: You can use the Home Connect app to download additional programmes and save them to the button. 1
Saving Favourite ♥ on the appliance
- Open the appliance door.
- Press ⏻.
- Press the right programme button.
- Press the button for the relevant additional function.
- Press for 3 seconds.
√ The selected programme and the additional function will flash. ♥ flashes. √ The programme and the additional function are saved.
Tip: To reset the programme to the pre-rinse programme stored at the factory, use the Home Connect app 1 or reset your appliance to the factory settings.
7.3 Intelligent
Optimise the programme via the Home Connect app through your assessment of the result. The appliance will adjust the cleaning or drying intensity or the programme duration depending on your level of satisfaction.
The programme is suitable for all types of tableware and soiling via adjustments in the app.
→ "Home Connect ", Page 40
8 Additional functions
You can find an overview of the additional functions that can be selected here. Different additional functions, which can be found on the control panel of your appliance, are available depending on the appliance configuration. You can select certain additional functions depending on the programme.
| Symbol | Additional function | Use |
| Extra Hygiene | Extra Hygiene ■ To ensure a higher hygiene status for the appliance and tableware, the temperature is raised and maintained for an extra-long period.■ Especially suitable for cleaning chopping boards or baby bottles.■ Continuous use of this function increases the hygiene status.■ This will increase the running time and energy consumption. | |
| Power Zone | Power Zone ■ Switch on with mixed loads containing tableware with different soiling levels, e.g. place very soiled pots and pans in the bottom basket and normally soiled tableware in the top basket.■ The spray pressure in the bottom basket is increased and the maximum programme temperature maintained longer. This will increase the running time and energy consumption. | |
| Extra Shine | Extra Shine ■ To avoid marks and improve drying, the quantity of water is increased and the drying phase extended.■ Energy consumption increases.■ Use rinse aid. | |
| Extra Speed | Extra Speed ■ The run time is shortened by 15% to 75% depending on the rinse programme.■ The additional function can be activated before the start of the programme and at any time when the programme is running.■ Energy and water consumption are increased. | |
| 1 Depending on the appliance specifications | ||
9 Features
You can find an overview of the possible features of your appliance and how to use them here.
These features depend on the model of your appliance.
9.1 Top basket
Arrange cups, glasses and small items of tableware in the top basket.

Knife shelf a 1
You can adjust the height of the top basket to make room for larger items of tableware.
Adjusting top basket with side levers
To wash large items of tableware in the baskets, adjust the shelf position of the top basket.
- Pull out the top basket.
- To prevent the basket from suddenly dropping down, hold the side of the basket by the top edge.
- Press in the levers on the right and left on the outside of the basket.

- Raise or lower the basket evenly to the right level.

Check that the basket is level on both sides.
- Release the levers.
√ The basket clicks into position.
- Slide the basket back in.
9.2 Knife shelf
Use the shelf for knives and long items of cutlery.

9.3 Etagere
Use the cutlery shelf and space underneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery.

If you do not need the cutlery shelf, you can fold it up.
9.4 Bottom basket
Arrange pans and plates in the bottom basket.

Cutlery basket a1
Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown.

9.5 Folding prongs
Use the folding prongs to position tableware securely, e.g. plates.

You can fold the prongs down to position pans, bowls and glasses better. 1
Folding down prongs 1
If you do not need the prongs, fold them down.
- Push the lever forwards ① and fold down the prongs ②

- To use the prongs again, fold them back up.
The prongs audibly click into position.
9.6 Cutlery basket
Arrange cutlery in the cutlery basket, always without sorting it and with the sharp points downwards.

10 Before using for the first time
10.1 Performing initial start-up
On initial start-up or after a reset to the factory settings, you will need to make settings. The display shows the settings for initial start-up.
Tip: Connect your appliance to a mobile device. You can conveniently change all settings via the Home Connect app.
Requirement: The appliance has been installed and connected. → Page 12
- Add special salt. → Page 27
- Add rinse aid. → Page 29
- Switch on the appliance. The display shows the settings for initial start-up.
en Water softening system
- Press > repeatedly until the display shows the required setting.
Note: If you select Initial start-up Home Connect here, make further settings using the Home Connect app on your mobile device.
You can change the settings for initial start-up and other Basic settings → Page 37 on the appliance at any time or use the Home Connect app on your mobile device.
- Press — or + repeatedly until the display shows the right value.
You can change several settings.
- To save the settings, press for approx. 3 seconds.
- Add detergent → Page 30.
- Start the Programme with the highest cleaning temperature without tableware.
To remove any marks from water or other residues, we recommend you operate the appliance without tableware before using it for the first time.
11 Water softening system
Hard water leaves limescale on the tableware as well as the washing tank, and parts of the appliance may become blocked.
To ensure good dishwashing results, you can treat the water with special salt and the water softening system.
To avoid damage to the appliance, water with a hardness above 9°E must be softened.
11.1 Overview of water hardness settings
You can find an overview of the water hardness values that can be selected here.
You can find out how hard your water is from your local water company or by using a water hardness tester.
| Water hardness °E | Hardness range mmol/l Setting value |
| 0 - 8 Soft 0 - 1.1 0 - 8 | |
| 9 - 10 Soft 1.2 - 1.4 9 - 10 | |
| 11 - 12 Medium 1.5 - 1.8 11 - 12 | |
| 13 - 15 Medium 1.9 - 2.1 13 - 15 | |
| 16 - 20 Medium 2.2 - 2.9 16 - 20 | |
| 21 - 26 Hard 3.0 - 3.7 21 - 26 | |
| 27 - 38 Hard 3.8 - 5.4 27 - 38 | |
| 39 - 62 Hard 5.5 - 8.9 39 - 62 |
Note: Set the water hardness determined on your appliance.
→ "Setting the water softening system", Page 27
With a water hardness of 0 - 8 °E you can dispense with special salt for dishwashers and switch off the water softening system.
→ "Switching off the water softening system", Page 28
11.2 Setting the water softening system
Set the water hardness on your appliance.
- Determine the water hardness and the appropriate setting value. → "Overview of water hardness settings", Page 26
- Press ⏻.
- To open the basic settings, press i for approx. 3 seconds.
- Press > repeatedly until the display shows "Water hardness".
- Press or repeatedly until the right water hardness has been set. The value 16 - 20 is set at the factory.
- To save the settings, press i for approx. 3 seconds.
11.3 Special salt
You can use special salt to soften water.
Adding special salt
If the special salt refill indicator lights up, add special salt to the dispenser for special salt just before the programme starts. The consumption of special salt depends on the water hardness. The higher the water hardness, the greater the consumption of special salt.
ATTENTION!
Detergent may damage the water softening system.
- Only fill the dispenser of the water softening system with special dish-washer salt.
Special salt for dishwashers can damage the tub due to corrosion.
- To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the programme starts.
- Unscrew the lid of the dispenser for special salt and remove.
- On initial start-up: Fill the dispenser right up with water.
- Note: Only use special salt for dishwashers.
Do not use salt tablets.
Do not use table salt.
Add the special salt to the dispenser.

Fill the dispenser right up with special salt. The water in the dispenser is displaced and forced out.
- Place the lid back on the dispenser and turn to close.
11.4 Switching off the water softening system
If you find the special salt refill indicator irritating, e.g. when using combined detergents with salt replacement substances, you can switch the indicator off.
Note
To avoid damage to the appliance, only switch off the water softening system in the following cases:
■ The water hardness is max. 26 °E and you are using a combined detergent with salt replacement substances. According to the manufacturers, combined detergents with salt replacement substances can generally only be used up to a water hardness of 26 °E without adding special salt. ■ The water hardness is 0 - 8 °E. You do not need to use special salt.
- Press ⏻.
- To open the basic settings, press i for approx. 3 seconds.
- Press > repeatedly until the display shows "Water hardness".
- Press or repeatedly until the display shows 0 - 8.
- To save the settings, press for approx. 3 seconds.
√ The water softening system is switched off and the salt refill indicator is deactivated.
11.5 Regeneration of the water softening system
In order to obtain fault-free function of the water softening system, the appliance performs regeneration of the water softening system at regular intervals.
Regeneration of the water softening system takes place before the end of the main rinse cycle in all programmes. It will increase the run time and consumption values, e.g. water and electricity.
Overview of consumption values with regeneration of the water softening system
Here you can find an overview of the maximum additional running time and consumption values during regeneration of the water softening system.
| Regeneration of the water softening system after x washing programmes | 6 |
| Additional running time in minutes | 6 |
| Additional water consumption in litres | 5 |
| Additional power consumption in kWh | 0.05 |
The consumption values specified are laboratory measurements determined in accordance with the currently applicable standard using the Eco 50° programme and with the factory value of the water hardness set to 16 - 20 °E.
12 Rinse aid system
12.1 Rinse aid
For optimum drying results, use rinse aid.
Only use rinse aid for domestic dishwashers.
Adding rinse aid
If the display shows "Please add rinse aid.", add rinse aid. Only use rinse aid for domestic dishwashers.
- Press the catch on the lid of the dispenser for rinse aid ① and lift ②

- Add rinse aid up to the max mark.

- If rinse aid spills out, remove it from the tub.
Spilled rinse aid can cause excessive frothing during the wash cycle.
- Close the lid of the dispenser for rinse aid.
The lid clicks into position.
12.2 Setting the amount of rinse aid
If there are streaks or water marks on tableware, change the amount of rinse aid.
- Press ⏻.
- To open the basic settings, press for approx. 3 seconds.
- Press > repeatedly until the display shows "Rinse aid dispenser".
- Press or repeatedly until the right amount of rinse aid has been set.
- A low setting adds less rinse aid during the wash cycle and reduces streaking on tableware.
- A higher setting adds more rinse aid during the wash cycle, reduces water marks and improves the drying result.
- To save the settings, press for approx. 3 seconds.
12.3 Switching the rinse aid system off
If you find the rinse aid refill indicator irritating, e.g. when using combined detergents with a rinse aid component, you can switch the rinse aid system off.
Tip: The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid.
- Press ⏻.
- To open the basic settings, press i for approx. 3 seconds.
- Press > repeatedly until the display shows "Rinse aid dispenser".
Detergent
- Press or repeatedly until the display shows 0.
- To save the settings, press for approx. 3 seconds.
√ The rinse aid system is switched off and the rinse aid refill indicator is deactivated.
13 Detergent
13.1 Suitable detergents
Only use detergents that are suitable for dishwashers. Both separate and combined detergents are suitable.
For optimum washing and drying results, use separate detergent, adding Special salt → Page 27 and Rinse aid → Page 29 separately.
Modern, powerful detergents mainly use a low-alkaline formulation with enzymes. Enzymes break down starch and remove protein. Oxygen-based bleaching agents are generally used to remove coloured marks, e.g. tea or ketchup.
Note: Follow the manufacturer's instructions for each detergent.
Tip: Suitable detergents are available online via our website or from Customer Service → Page 53.
Tabs
Tabs are suitable for all cleaning functions and do not need to be measured out.
With shorter programmes tabs sometimes do not dissolve entirely and leave residues of detergent. This may impair the cleaning effect.
Powder detergent
Powder detergent is recommended for shorter programmes.
The dosage can be adjusted to the level of soiling.
Liquid detergent
Liquid detergent works faster and is recommended for shorter programmes without PreRinse.
Sometimes liquid detergent may leak out despite the detergent dispenser being closed. This is not a fault and is non-critical if you remember the following:
■ Only choose a programme without PreRinse. ■ Do not select timer programming for starting the programme.
The dosage can be adjusted to the level of soiling.
Separate detergents
Separate detergents are products that do not contain components other than detergent, e.g. powder detergent or liquid detergent.
With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the tableware.
For better washing and drying results and to avoid damage to the appliance, please additionally use Special salt → Page 27 and Rinse aid → Page 29.
Combined detergent
Besides conventional separate detergents, a number of products are available with additional functions.
These products contain not only detergent but also rinse aid and salt replacement substances (3in1) and, depending on the combination (4in1, 5in1, ...), additional components such as glass protection or stainless steel cleaner.
According to the manufacturers, combined detergents generally only function up to a water hardness of
26 °E. With a water hardness above 26 °E you will need to add special salt and rinse aid. For the best washing and drying results we recommend using special salt and rinse aid from a water hardness of 17 °E. If you are using combined detergent, the washing programme is adjusted automatically to ensure the best possible washing and drying result.
13.2 Unsuitable detergents
Do not use detergent which could cause damage to the appliance or present a risk to health.
Hand washing-up liquid
Hand washing-up liquid can cause increased frothing and damage the appliance.
Detergent containing chlorine
Chlorine residue on tableware may present a risk to health.
13.3 Information on detergents
Follow the instructions on detergents in everyday use.
■ Detergents marked as "organic" or "ecological" (environmentally friendly) generally contain lower levels of active agents or completely dispense with certain substances. The cleaning effect may be restricted here. ■ Set the rinse aid and the water softening system to the separate detergent or combined detergent in use. ■ According to the manufacturers, combined detergents with salt replacement substances can only be used up to a certain water hardness, usually 26 °E, without adding special salt. For the best
washing and drying results we recommend using special salt from a water hardness of 17 °E.
■ To prevent sticking, only touch detergents in a water-soluble pouch with dry hands and only ever place them in a dry detergent dispenser. ■ Even if the rinse aid and special salt refill indicators light up, washing programmes will run properly with combined detergents. ■ The function of rinse aid is limited with combined detergents. You will generally get better results using a separate rinse aid. ■ Use tablets with a special drying performance.
13.4 Adding detergent
- To open the detergent dispenser, press the locking latch.
- Add the detergent to the dry detergent dispenser.


If you are using tablets, one is enough. Insert the tablets in a horizontal position.
If you are using powder or liquid detergent, follow the manufacturer's instructions and quantities for dosage in the detergent dispenser.
20 ml – 25 ml detergent is sufficient for normal soiling. If tableware is only lightly soiled, slightly less than the amount of detergent specified is usually sufficient.
en Tableware
- Close the lid of the detergent dispenser.

√ The lid clicks into position. √ The detergent dispenser will open automatically at the optimum time during the programme. Powder or liquid detergent will spread around the washing tank and dissolve there. Tablets will fall into the tablet collecting tray and dissolve in the right dosage. In order to ensure that tablets can dissolve evenly, do not place any other objects in the tablet collecting tray.
Tip: If you use powder detergent and select a program with pre-rinse, you can also add a little detergent to the interior door of the appliance.
14 Tableware
Only clean tableware that is suitable for dishwashers.
Note: Decorated glassware and parts made of aluminium or silver may fade or discolour with dishwashing. Delicate types of glass may turn cloudy after a few washing cycles.
14.1 Damage to glass and tableware
Only put glasses and china in the dishwasher if it is marked as dishwasher-safe by the manufacturer. Avoid damage to glass and tableware.
| Cause Recommendation | |
| The following tableware is not dishwasher-safe:■ Items of cutlery and tableware made from wood■ Decorated glassware, antique and hand-crafted tableware■ Plastic parts not resistant to heat■ Tableware made from copper or tin■ Tableware soiled with ash, wax, lubricating grease or paint■ Very small items of tableware | Only put tableware in the dish-washer if it is marked as dish-washer-safe by the manufacturer. |
| The chemical composition of detergent causes damage. | Use a detergent marked by the manufacturer as gentle on tableware. |
| Highly caustic alkaline or highly acidic cleaning solutions, in particular commercial or industrial cleaners, are not safe to use in the dishwasher with aluminium. | If you are using highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial cleaning agents, do not put aluminium parts in the dishwasher interior. |
| The water temperature of the programme is too high. | Select a programme with lower temperatures.After the programme has ended, take glassware and cutlery out of the appliance without delay. |
14.2 Arrange tableware
Arrange tableware correctly to optimise the dishwashing result and prevent damage to both the appliance and tableware.
Note
Load the baskets so that no projecting items of tableware interfere with closing of the door. Projecting items of tableware may push the appliance door open during the programme, so
allowing steam to escape and water to leak out around the door. This could damage your kitchen units.


Tips
■ Using the appliance allows you to save energy and water compared to washing-up by hand. ■ See our website for examples of how to load your appliance efficiently. ■ To save energy and water, load the machine with the number of place settings specified (standard load with tableware and cutlery). → "Technical specifications", Page 55 ■ For better washing and drying results, position items with curves or recesses at an angle so water can run off.


- Remove large remnants of food from tableware.
en Basic operation
To save resources, do not pre-rinse tableware under running water.
- Observe the following when arranging tableware:
- Put heavily soiled tableware in the bottom basket, e.g. pans. The more powerful the spray jet, the better the dishwashing result will be.
- To prevent damage to tableware, arrange it so it is stable and cannot tip over.
- To prevent injury, arrange cutlery with the points and sharp edges facing down.
- Position containers with the openings facing down so no water can collect in them.
- Do not block the spray arms - make sure that they can turn freely.
- Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the detergent dispenser.

14.3 Removing tableware
WARNING
Risk of injury!
Hot tableware can cause burns to the skin. When hot, tableware is sensitive to shock, may crack and can result in injury.
- When the programme has ended, do not empty the appliance until the tableware has cooled down for a while.
- To prevent water dripping on the tableware, unload it starting at the bottom and working up.
- Check the washing tank and accessories for soiling and clean if necessary.
→ "Cleaning and servicing", Page 42
15 Basic operation
15.1 Opening appliance door
- If the electric childproof lock is not activated, press on the upper middle section of the appliance door.
- If the childproof lock is activated, press on the upper middle section of the appliance door twice with a short interval in between.
√ The appliance door will open automatically.
15.2 Switching on the appliance
▶ Press ⏻.
The Eco 50° programme is set by default.
The Eco 50° programme is especially environmentally friendly and ideal for normally soiled tableware. It is the most efficient programme for the combination of energy/water consumption for this type of tableware and evidences conformity with the EU Ecodesign Directive.
If you do not perform any actions on the appliance for 10 minutes, the appliance will automatically switch off.
15.3 Setting a programme
To adjust the washing programme to the soiling level of the tableware, select a suitable programme.
- Press the right programme button. The programme is set and the programme button flashes.
15.4 Setting additional functions
You can set additional functions to complete the washing programme selected.
Note: The additional functions which can be used depend on the programme selected.
- Press the button for the relevant additional function. → "Additional functions", Page 22. The additional function is set and the additional function button flashes.
15.5 Setting timer programming
You can delay the start of the programme by up to 24 hours.
- Press Ⓤ
- Press — or + repeatedly until the display shows the right time.
Depending on the setting of the time display, the end of the programme is shown on the display by "Finish in" (e.g. 3h 25min) or "Finish at" (e.g. 15:20 hours). You can change this setting in the Basic settings.
- To activate timer programming, press Start.
Note: To deactivate timer programming, press Reset apex.
4 seconds.
15.6 Starting the programme
Press Start. The programme has ended when the display shows "Finished".
Notes
■ If you want to add more tableware while the appliance is running, do not use the tablet collecting tray as a handle for the top basket. You might touch the partially dissolved tablet. - You can only change a programme when running if you cancel it. → "Terminate programme", Page 36 ■ The appliance switches off automatically 1 minute after the end of the programme to save energy. If you open the appliance door immediately after the programme has ended, the appliance will switch off after 4 seconds.
15.7 Interrupting programme
Note: When you open the appliance door once the appliance has heated up, leave the door slightly ajar for a few minutes and then close it. This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open.
en Basic operation
- Open the appliance door carefully.
- Press ⏻ √ The programme is saved and the appliance switches off.
- Press to resume the programme.
- Close the appliance door.
15.8 Terminate programme
To end a programme early or to switch from a programme that has already started, you will need to cancel it first.
- Open the appliance door.
- Press Reset 4 sec. for approx. 4 seconds.
- Close the appliance door. √ The programme is cancelled and ends after approx. 1 minute.
15.9 Switching off appliance
- Please note the information on Safe use → Page 10.
- Press ⏻.
Tip: If you press ⏻ during the wash cycle, the programme currently running will be interrupted. When you switch the appliance back on, the programme continues automatically.
16 Basic settings
You can configure the basic settings for your appliance to meet your needs.
16.1 Overview of basic settings
The basic settings depend on the features of your appliance.
| Basic setting Selection Description | ||
| Time setting 00:00 - 24:00 Set the current time. The setting depends on the time format selected. | ||
| Time format 12 h | 24\ h1 | Set the time format. |
| Time display In hours | Time1 | Set the time display for the end of the programme."Finish in" shows the remaining time the programme has to run, e.g. 3h 25min."Finish at" shows the time when the programme will end, e.g. 15:20 hours. |
| Sprache/Language | See selection on the appliance. | Select the menu language. |
| Water hardness 0 - 62 | 16 - 20\ medium1 | Set the water hardness. → "Overview of water hardness settings", Page 26 |
| Rinse aid dispenser | 0 - 6 51 | Set or switch off the amount of rinse aid to be dispensed. → "Setting the amount of rinse aid", Page 29 |
| Sensor setting Standard | 1 SensitiveVery sensitive | Set the water sensor for identifying soiling. → "Sensors", Page 12 |
| Extra Dry on | off1 | Switch "Extra Dry" on or off for each operation.The temperature is increased during the final rinse for a better drying result. This may increase the running time slightly.Please take care with delicate table-ware. |
| 1 Factory setting (may vary according to model) | ||
| Water connection Cold water1Hot water | Set cold water or hot water connection.Only set the appliance to hot water if this can be prepared with little energy and a suitable installation is available, e.g. solar heating system with circulation line. The water temperature should be at least 40 °C and max. 60 °C. | |
| Eco forecast on | off1 | Switch EcoCheck on or off.When selecting the programme, the average water consumption and energy consumption is briefly shown on the display. |
| Emotion Light off | On via main switch1On on opening door | Switch the interior lighting of the appliance on or off.When the appliance door is opened, the interior lighting switches off automatically after 10 minutes. |
| Emotion Light 1 Level 1Level 2Level 3Level 4Level 51 | Set the brightness of the interior lighting.Only available if "Emotion Light" is switched on.Tip: You can also set the brightness of the interior lighting using the Home Connect app.Note: If you have used the Home Connect app to create your own colour, you cannot select "Emotion Light 1". | |
| Emotion Light 2 See selection on the appliance. | Select the colour of the interior lighting.Only available if "Emotion Light" is switched on.Tip: You can also set the colour of the interior lighting using the Home Connect app. | |
| Emotion Light 3 on1off | Switch visual signalling of faults on or off.If an error occurs on your appliance, the interior lighting will flash.Only available if "Emotion Light" is switched on. | |
| 1 Factory setting (may vary according to model) | ||
| Status Light on | 1off | Switch "Status Light" on or off.While the programme is running, a strip of light appears on the left-hand side of the appliance. If the appliance door is not completely closed, the strip of light will flash. The programme has ended when the strip of light is no longer visible on the left-hand side. |
| Start programme Eco 50 Last selected pro-gramme | Set a default programme for when the appliance is switched on. | |
| Tone volume Scale with multiple levels. | Set the signal volume at the end of the programme.Level 0 switches the signal tones off. | |
| Button volume Scale with multiple levels | Set the button volume during opera-tion.Level 0 switches the button tones off. | |
| Child-proof lock on | off1 | Switch the Electric childproof lock→ Page 11 on or off. |
| Wi-Fi on | off | Switch the wireless network connec-tion on or off.The basic setting "Wi-Fi" is only avail-able once the appliance is connected to the Home Connect app.→ "Home Connect ", Page 40 |
| Remote Start off | ManualPermanent | Activate or deactivate→ "Remote Start", Page 41.This basic setting is not available until after you have connected the device with the Home Connect app.→ "Home Connect ", Page 40 |
| Greeting on | 1off | Switch display of the brand name logo on or off when the appliance is switched on. |
| Factory setting Reset Restore changed settings to the fact-ory settings.The settings for initial start-up must be configured. | ||
| 1 Factory setting (may vary according to model) | ||
16.2 Changing basic settings
Tip: Connect your appliance to a mobile device. You can conveniently change all settings via the Home Connect app.
- Open the appliance door.
- Press ⏻.
- To open the basic settings, press i for approx. 3 seconds.
- Press > repeatedly until the display shows the required setting.
- Press or repeatedly until the display shows the right value. You can change several settings.
- To save the settings, press for approx. 3 seconds.
- Close the appliance door.
16.3 Setting the time
- To open the basic settings, press i for approx. 3 seconds.
- Press >repeatedly until the display shows "Time setting".
- Press or repeatedly until the display shows the required time. Holding down and will change the set values in 10-minute steps.
- To save the settings, press for approx. 3 seconds.
17 Home Connect
This appliance is network-capable. Connect your appliance to a mobile device to control its functions via the Home Connect app.
The Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of
Home Connect services in your country. You can find information about this at: www.home-connect.com. To be able to use Home Connect, you must first set up the connection to the WLAN home network (Wi-Fi 1 ) and to the Home Connect app.
The Home Connect app guides you through the entire login process. Follow the instructions in the Home Connect app to configure the settings.
Tips
■ Please consult the documents supplied by Home Connect. ■ Please also follow the instructions in the Home Connect app.
Note: Please note the safety precautions in this instruction manual and make sure that they are also observed when operating the appliance via the Home Connect app.
→ "Safety", Page 4
17.1 Home Connect quick start
Connect your appliance to a mobile device quickly and easily.
Setting up the Home Connect app
- Install the Home Connect app on your mobile device.
- Start the Home Connect app and set up access for Home Connect. The Home Connect app guides you through the entire login process.
Setting up Home Connect
Requirements
■ The Home Connect app has been installed on your mobile device. ■ The appliance is receiving signals from the WLAN home network (WiFi) at its installation location.
- Open the Home Connect app and scan the following QR code.

- Follow the instructions in the Home Connect app.
17.2 Remote Start ☐
You can use the Home Connect app to start the appliance with your mobile device.
Tip: If you select "Permanent" in the Basic settings → Page 39 of this function, the function is permanently activated and you can start your appliance with a mobile device at any time.
Activating Remote Start □
When you have selected "Manual" in the basic settings of this function, activate the function on your appliance.
Requirements
■ The appliance is connected to your WLAN home network. ■ The appliance is connected to the Home Connect app. ■ "Manual" is selected in the Basic settings → Page 39 of this function. ■ A programme is selected. ▶ Press □.
If you open the appliance door, the function is automatically deactivated.
√ ☐ button lights up.
Tip: To deactivate the function, press ☐.
17.3 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect server (initial registration):
■ Unique appliance identification (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module installed).
■ Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
■ The current software and hardware version of your appliance.
■ Status of any previous reset to factory settings.
This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time.
Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.
18 Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.
18.1 Cleaning the tub

WARNING
Risk of harm to health!
Using detergents containing chlorine may result in harm to health.
- Never use detergents containing chlorine.
- Remove any coarse soiling in the interior with a damp cloth.
- Add detergent to the detergent dispenser.
- Select the programme with the highest temperature.
- Start the programme without tableware. → Page 35
18.4 Easy Clean Easy Clean
Deposits, e.g. from remnants of food and limescale, can cause your appliance to malfunction. To avoid such faults and reduce odours, we recommend cleaning your appliance at regular intervals.
Easy Clean combined with machine care products and machine cleaners is the right programme for the care of your appliance.
18.2 Cleaning products
Only use suitable cleaning products to clean your appliance.
→ "Safe use", Page 10
18.3 Tips on appliance care
Follow the tips on appliance care to make sure your appliance functions properly at all times.
Action Benefit
| Wipe the door seals, the front of the dishwasher and the control panel regularly using a damp cloth and washing-up liquid. | This ensures the parts of the appliance will remain clean and hygienic. |
| If the appliance is not going to be used for a while, leave the door slightly ajar. | This will prevent unpleasant odours. |
Tip: You can get our tested and approved Dishwasher Care and Machine Cleaner for Dishwashers online at https://www.neff-home.com/store or from customer service.
Easy Clean is a programme which removes various deposits in one washing cycle. Cleaning takes place in two phases:
Phase Removal of Detergent Placement
| 1 Grease and limes-scale | Liquid machine care product or machine descaler in powder form. | Appliance interior, e.g. bottle hung in the cut- lery basket or powder in the interior. |
| 2 Food remnants and deposits | Machine cleaner Detergent dispenser | |
To ensure optimum cleaning performance, the programme doses the detergents independently of each other during the relevant cleaning phase. Correct placement of the detergents is necessary here.
Run Easy Clean without tableware if the indicator for Easy Clean lights up on the control panel or if advised to do so by the display. The indicator will go out after you have run Easy Clean. If your appliance does not have a reminder function, we recommend performing Machine Care every 2 months.
Running Easy Clean
Notes
■ Run the Easy Clean programme without any tableware in the dishwasher. ■ Only use machine care products and machine cleaners specially designed for dishwashers. ■ Make sure that there are no aluminium parts, e.g. extractor hood grease filters or aluminium pans, in the interior of the appliance. ■ If you have not run Easy Clean after 3 washing cycles, the indicator for Easy Clean will go out automatically. ■ For optimum cleaning performance, ensure the correct placement of cleaners. ■ Follow the safety instructions given on the packagings of the machine care products and machine cleaners.
- Remove any coarse soiling in the interior with a damp cloth.
- Clean the filters.
- Place the machine care product in the appliance interior.
Only use machine care products specially designed for dishwashers.
- Pour the machine cleaner into the detergent dispenser until it is filled completely.
Do not place any additional machine cleaner in the appliance interior.
- Press Easy Clean.
- Press Start.
√ Easy Clean is run.
√ Once the programme has ended, the indicator for Easy Clean goes out.
18.5 Filter system
The filter system removes coarse soiling from the dishwashing cycle.

1 Micro filter
2 Fine filter
3 Coarse filter
Cleaning filters
Soiling in the dishwashing water may block the filters.
- After each wash check the filters for residue.
Cleaning and servicing
- Turn the coarse filter anticlockwise ① and remove the filter system ②. Check that no foreign objects fall into the sump.

- Pull down the micro filter to remove.

- Press the locking catches ① together and lift the coarse filter out ②.

- Clean the filter elements under running water.
Carefully clean the rim of dirt between the coarse and the fine filter.
- Re-assemble the filter system. Make sure that the locking catches on the coarse filter click into position.
- Insert the filter system into the appliance and turn the coarse filter clockwise.
Make sure that the arrow markings match up.

18.6 Cleaning spray arms
Limescale and soiling in the dish-washing water may block the nozzles and bearings on the spray arms. Clean the spray arms regularly.
- Unscrew the upper spray arm ① and pull down to remove ②

- Pull up the lower spray arm to remove.

- Check the outlet nozzles on the spray arms for blockages under running water and remove any foreign bodies.
- Insert the lower spray arm.
√ The spray arm clicks into position.
- Insert the upper spray arm and screw it firmly in place.
19 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.
Tip: You can find further information and explanations on troubleshooting online by scanning the QR code in the table of contents and on our website www.neff-international.com.

WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
- Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance.
- If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.
Fault Cause and troubleshooting
| E:3000 lights up. Water protection system is activated.1. Turn off the water tap.2. Call Customer Service → Page 53. | |
| E:3100 lights up. Water protection system is activated.1. Turn off the water tap.2. Call Customer Service → Page 53. | |
| E:3200 or indicator for water supply lights up. | Supply hose is kinked.► Install the supply hose without kinks. |
| Water tap is turned off.► Turn on the water tap. | |
| Water tap is jammed or furred up.► Turn on the water tap.The flow rate must be at least 10 l/min when the water supply is open. | |
| The filters in the water connection of the supply or AquaStop hose are blocked.1. Switch off the appliance.2. Pull out the mains plug.3. Turn off the water tap.4. Unscrew the water connection. | |
Fault Cause and troubleshooting
E:3200 or indicator for water supply lights up.
- Remove the filter from the supply hose

- Clean the filter.
- Re-insert the filter in the supply hose.
- Screw the water connection back on.
- Check the water connection for leaks. 10. Restore the power supply. 11. Switch the appliance on.
E:3400 lights up. Water is continuously running into the appliance.
- Turn off the water tap.
- Call Customer Service → Page 53.
E:6102 lights up. Not an appliance fault. Wastewater pump is blocked or the cover of the wastewater pump is loose.
- Clean the wastewater pump. → "Clean wastewater pump", Page 52
- Secure the cover of the wastewater pump so it clicks into position. → "Clean wastewater pump", Page 52

Fault Cause and troubleshooting
E:6100 lights up. Water is not drained.
Not an appliance fault. Siphon connection is still closed or the wastewater hose is kinked or blocked.
- Check the connection to the siphon and open if necessary.
- Install wastewater hose without kinks.
- Remove residues.

Not an appliance fault. Wastewater pump is blocked or the cover of the wastewater pump is loose.
- Clean the wastewater pump. → "Clean wastewater pump", Page 52
- Secure the cover of the wastewater pump so it clicks into position. → "Clean wastewater pump", Page 52

E:9240 lights up. Filters are soiled or blocked.
▶ Clean the filters. → "Cleaning filters", Page 43

Fault Cause and troubleshooting
| All LEDs lit up or flashing. | Electronics have detected a fault.1. Press the main switch button for approx.4 seconds.The appliance is reset and restarted.2. If the problem occurs again:- Switch off the appliance.- Pull out the mains plug or switch off the fuse in the fuse box.- Wait at least 2 minutes.- Switch on the fuse in the fuse box or insert the mains plug.- Switch the appliance on.3. If the problem occurs again:- Contact customer service.→ "Customer Service", Page 53 |
| Remnants of food on tableware. | Tableware is placed too close together or basket is overfilled.1. Arrange tableware with sufficient space in between.The spray jets must reach the surfaces of the table-ware.2. Avoid points of contact. |
| Spray arm rotation of the lower spray arm is blocked.► Arrange tableware so that it does not obstruct spray arm rotation. | |
Spray arm nozzles are blocked.► Clean the Spray arms → Page 44.![]() | |
Filters are soiled.► Clean the filters.→ "Cleaning filters", Page 43![]() | |
| Fault Cause and troubleshooting | |
| Remnants of food on tableware. | Filters are inserted incorrectly and/or not engaged.1. Insert the filters properly. → "Filter system", Page 432. Engage the filters. |
| Washing programme selected too weak.► Select a more intensive washing programme. → "Programmes", Page 19► Adjust the sensitivity of the sensors. → "Sensors", Page 12 | |
| Tableware has been precleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.► Only remove large remnants of food and do not prerinse tableware.► Adjust the sensitivity of the sensors. → "Sensors", Page 12 | |
| Tall narrow receptacles in corner areas are not rinsed adequately.► Do not position tall narrow receptacles at too great an angle or in corner areas. | |
| Top baskets on right and left are not set to same height.► Set the upper basket on the left and right to the same height. → "Top basket", Page 23 | |
| Removable streaks are present on glasses, glassware with a metallic appearance and cutlery. | Amount of rinse aid to be dispensed is set too high.► Set the rinse aid system to a lower setting. → "Setting the amount of rinse aid", Page 29 |
| No rinse aid has been added.► Add rinse aid. → "Adding rinse aid", Page 29 | |
| Detergent residue is present in the final rinse. Lid of the detergent dispenser is blocked by tableware items and will not open fully.1. Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by tableware. → "Arrange tableware", Page 33Items of tableware are blocking the dispenser lid.2. Do not place tableware or fragrance dispensers in the tablet collecting tray. | |
| Removable streaks are present on glasses, glassware with a metallic appearance and cutlery. | Tableware has been precleaned too intensely. The sensors chose a weaker programme. Stubborn soiling cannot be entirely removed.► Only remove large remnants of food and do not prerinse tableware.► Adjust the sensitivity of the sensors.→ "Sensors", Page 12 |
| Rust spots on cutlery. | Cutlery is not sufficiently rust-resistant. Knife blades are often more severely affected.► Use rust-resistant tableware. |
| Cutlery may also rust if washed together with rusting items.► Do not wash rusting items. | |
| Salt content in washing water is too high.1. Remove any spilled special salt from the tub.2. Screw the cap of the special salt dispenser on tight. | |
| Detergent residue is present in the detergent dispenser or the tablet collecting tray. | Spray arms were blocked by tableware so detergent was not rinsed out.► Check that the spray arms are not blocked and can rotate freely. |
| Detergent dispenser was damp when detergent was added.► Only add detergent to a detergent dispenser when dry. | |
| Special salt refill indicator lights up. | Insufficient special salt.► Add Special salt → Page 27. |
| Sensor does not detect special salt tablets.► Do not use special salt tablets. | |
en Transportation, storage and disposal
19.1 Clean wastewater pump
Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
WARNING
Risk of injury!
Sharp and pointed objects or fragments of glass may block the waste water pump and cause injury.
- Remove any foreign bodies carefully.
- Disconnect the appliance from the power supply.
- Remove the top and bottom basket.
- Remove the filter system.
- Scoop out any water.
Use a sponge if necessary.
- Prise off the pump cover using a spoon and grip it by the crosspiece.

- Lift the pump cover inwards at an angle and remove.
You can now reach the impeller with your hand. 7. Remove any remnants of food and foreign bodies in the area of the impeller.
- Insert the pump cover ① and press down ②

The pump cover clicks into position. 9. Install the filter system. 10. Insert the top and bottom basket.
20 Transportation, storage and disposal
20.1 Removing the appliance
- Disconnect the appliance from the mains power supply.
- Turn off the water tap.
- Detach the drainage connection.
- Detach the drinking water connection.
- Loosen any screws fastening the appliance to cabinet parts.
- Remove the base panel if fitted.
- Pull the appliance out carefully, along with the hose behind it.
20.2 Protect appliance from frost
If there is a risk of frost where the appliance will be standing, e.g. in a holiday home, empty the appliance completely.
▶ Empty the appliance. → "Transporting the appliance", Page 53
20.3 Transporting the appliance
To avoid damage to the appliance, empty it before transporting.
Note: Always transport the dishwasher upright to prevent residual water getting into the machine's controls and damaging the appliance.
- Remove tableware from the appliance.
- Secure loose parts.
- Switch on the appliance. → Page 34
- Select the programme with the highest temperature. → "Programmes", Page 19
- Start the programme. → Page 35
- To drain the appliance, terminate the programme after approx. 4 minutes. → "Terminate programme", Page 36
- Switch off the appliance. → Page 36
- Turn off the water tap.
- To empty the residual water out of the appliance, detach the supply hose and let the water drain out.
20.4 Disposing of old appliance
Valuable raw materials can be re-used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
- With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
- Unplug the appliance from the mains.
- Cut through the power cord.
- Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.

This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
21 Customer Service
Function-relevant genuine spare parts according to the corresponding Eco-design Order can be obtained from
Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area.
Note: Under the terms of the manufacturer's warranty the use of Customer Service is free of charge.
Detailed information on the warranty period and terms of warranty in your country is available from our after-sales service, your retailer or on our website.
If you contact Customer Service, you will require the product number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance.
The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
21.1 Product number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.)
You can find the product number (E-Nr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance's rating plate.
The rating plate is located inside the appliance door.
Make a note of your appliance's details and the Customer Service telephone number to find them again quickly.
21.2 AQUA-STOP guarantee
In addition to warranty claims against the seller under the purchase agreement and in addition to our manufacturer's warranty, we offer compensation under the following conditions.
■ If our Aqua-Stop system is defective and causes water damage, we will make good the damage for private users. To ensure protection from water damage, the appliance must be connected to the power supply. ■ The liability guarantee is valid for the service life of the appliance. ■ A claim can only be made under the guarantee if the appliance has been correctly installed and connected with Aqua-Stop according to our instructions; this also includes correctly fitting the Aqua-Stop extension (genuine accessory). Our guarantee does not cover defective supply lines or fittings up to the Aqua-Stop connection on the tap.
■ If your appliance is fitted with Aqua-Stop, you can in principle leave your appliance unattended during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
22 Technical specifications
| Weight Max.: 60 kg |
| Voltage 220 - 240 V, 50 Hz or 60 Hz |
| Power rating 2000 - 2400 W |
| Fuse 10 - 16 A |
| Water pressure ■ min. 50 kPa (0.5 bar)■ max. 1000 kPa (10 bar) |
| Inlet rate Min. 10 l/min |
| Water temperature Cold water.Hot water max.: 60 °C |
| Capacity 13 place settings |
This product contains light sources from energy efficiency class G. These light sources are available as a spare part and should only be replaced by trained specialist staff.
You can find more information about your model online at https://eprel.ec.europa.eu/ 1 . This web address is linked to the official EU EPREL product database. Please then follow the instructions on searching for the model. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively, you can also find the model identifier in the first line of the EU energy label.
22.1 Information regarding Free and Open Source Software
This product includes software components that are licensed by the copyright holders as free or open source software.
The applicable licence information is stored on your home appliance. You can also access the applicable licence information via your
Home Connect app: "Profile -> Legal information -> Licence Information". 2
You can download the licence information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from oss-request@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str. 34, 81739 Munich, Germany.
The source code will be made available to you on request.
Please send your request to oss-request@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany.
Subject: "OSSREQUEST"
The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance.
5-GHz band (5150–5350 MHz + 5470–5725 MHz): max. 150 mW
23 Declaration of Conformity
BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality conforms to the essential requirements and other relevant provisions of Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found online at www.neff-international.com among the additional documents on the product page for your appliance.
CE
Hereby, BSH Hausgeräte GmbH declares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements. 1
A detailed Declaration of Conformity can be found online at www.neff-home.com/uk among the additional documents on the product page for your appliance. 1
UK CA
2.4 GHz band (2400–2483.5 MHz): Max. 100 mW
| BE BG CZ DK DE EE IE EL ES | |||||||
| FR HR IT CY LI LV LT LU HU | |||||||
| MT NL AT PL PT RO SI SK FI | |||||||
| SE NO CH TR IS UK (NI) | |||||||
| 5 GHz WLAN (Wi-Fi): For indoor use only. | |||||||
| AL | BA | MD | ME | MK | RS | UK | UA |
| 5 GHz WLAN (Wi-Fi): For indoor use only. | |||||||
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom

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