HeatPro DS-2TD1228-2/QA - Camera Hikvision - Free user manual and instructions
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| Product Type | Thermal & Optical Bi-spectrum Network Camera |
| Brand | Hikvision |
| Model | HeatPro DS-2TD1228-2/QA |
| Dimensions (L x W x H) | 320 mm x 120 mm x 120 mm (approx.) |
| Weight | 2.5 kg (approx.) |
| Power Supply | PoE+ (802.3at) or 24 V AC/DC |
| Thermal Resolution | 640 x 512 pixels (typical) |
| Optical Resolution | 2 MP (1920 x 1080) |
| Temperature Measurement Range | -20 °C to +550 °C |
| Main Functions | Thermal imaging, fire detection, temperature measurement, intrusion detection, line crossing |
| Protection Level | IP66, IK10 |
| Operating Temperature | -40 °C to +65 °C |
| Interface | 1x RJ45 10/100/1000M, 1x alarm I/O, 1x audio, 1x microSD slot |
| Maintenance | Clean the lens with a soft, dry cloth; avoid solvents |
| Safety | Use only certified power adapter; install by qualified personnel |
| Spare Parts and Repairability | Contact Hikvision support for replacement parts; repair by authorized service |
| General Information | Part of Hikvision HeatPro series, designed for perimeter protection and temperature monitoring |
Frequently Asked Questions - HeatPro DS-2TD1228-2/QA Hikvision
What is the maximum distance for temperature measurement?
The temperature measurement range is up to 550 °C, but the effective distance depends on the lens and environmental conditions. Typically, accurate measurement is possible up to 50 meters.
Can this camera be used outdoors?
Yes, it has an IP66 rating for weather resistance and IK10 for vandalism, making it suitable for outdoor use in extreme temperatures from -40 °C to +65 °C.
What resolution does the thermal sensor offer?
The thermal sensor provides a resolution of 640 x 512 pixels, allowing detailed thermal images for detection and analysis.
Does it support PoE?
Yes, it supports PoE+ (802.3at) for both power and data over a single Ethernet cable. It can also be powered by 24 V AC/DC.
How do I clean the camera lens?
Use a soft, dry microfiber cloth to gently wipe the lens. Avoid using any solvents or abrasive materials that could damage the coating.
What is the field of view?
The field of view varies by lens configuration. Typical models have a horizontal FOV of around 37° for thermal and 54° for optical.
Can it detect fire?
Yes, it features intelligent fire detection algorithms that can detect flames and smoke in real-time, triggering alarms.
Is there a warranty?
Hikvision typically offers a 3-year limited warranty. Check with your supplier for specific terms.
What video compression formats are supported?
It supports H.265, H.264, and MJPEG compression for efficient bandwidth and storage.
How do I reset the camera to factory settings?
Press and hold the reset button (if available) for 10 seconds while the camera is powered on, or use the web interface under Maintenance > Factory Default.
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USER MANUAL HeatPro DS-2TD1228-2/QA Hikvision
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Product information
Brand : Hikvision
Model : HeatPro DS-2TD1228-2/QA
Category : Camera