MSA11D9ABB - Deep fryer MIDEA - Free user manual and instructions

Product Type	Deep Fryer
Brand	Midea
Model	MSA11D9ABB
Capacity	2.5 L (approx.)
Power	1500 W
Voltage	220-240 V
Frequency	50/60 Hz
Temperature Control	Adjustable thermostat (approx. 130-190°C)
Frying Basket	Removable with handle
Oil Filter	Permanent, washable
Viewing Window	Yes
Safety Features	Overheat protection, cool-touch handle, non-slip feet
Material	Stainless steel body, plastic cool-touch exterior
Dimensions	Approx. 35 x 25 x 30 cm (L x W x H)
Weight	Approx. 3.5 kg
Cord Length	Approx. 1.2 m
Dishwasher Safe Parts	Basket and lid (check manual)
Cleaning	Wipe exterior with damp cloth; wash basket with warm soapy water
Repairability	Replaceable power cord and thermostat (professional recommended)
Spare Parts Available	Basket, lid, oil filter, heating element

Frequently Asked Questions - MSA11D9ABB MIDEA

What oil should I use in my Midea MSA11D9ABB deep fryer?

Use high-quality vegetable oils like canola, sunflower, or peanut oil. Avoid olive oil and butter due to low smoke point.

How do I clean the deep fryer after use?

Unplug and let cool completely. Remove the basket and wash with warm soapy water. Wipe the interior with a damp cloth. The oil filter can be rinsed.

Can I fry frozen food directly?

Yes, but shake off excess ice and lower food slowly to avoid oil splatter. Reduce cooking time slightly.

What is the maximum oil level?

Fill oil to the MAX line inside the fryer (approx. 1.8 L). Do not overfill to prevent spillage.

How often should I change the oil?

Change oil after 8-10 uses or when it becomes dark and smells rancid. Filtering can extend life.

Why does my fryer turn off during use?

The appliance has overheating protection. Let it cool for 15 minutes before restarting. Ensure proper oil level.

Can I wash the basket in the dishwasher?

Yes, the basket is dishwasher safe. However, hand washing is recommended to maintain non-stick coating.

What is the ideal temperature for french fries?

Preheat to 170°C (340°F). Fry for 4-5 minutes, then drain and fry again at 190°C (375°F) for 2-3 minutes until golden.

How do I store the deep fryer?

Ensure it is clean and completely dry. Store in a dry place with the lid locked to prevent dust.

Is the fryer safe for people with pacemakers?

Yes, the fryer is safe. However, consult your doctor if concerned about electromagnetic fields.

USER MANUAL MSA11D9ABB MIDEA

TWO-ZONE AIR FRYER OVEN

USER MANUAL

MSA11D9ABB

Warning notices: Before using this product, please read this manual carefully and keep it for future reference. The design and specifications are subject to change without prior notice for product improvement. Consult with your dealer or manufacturer for details. The diagram above is just for reference. Please take the appearance of the actual product as the standard.

TWO-ZONE AIR FRYER OVEN

USER MANUAL

MSA11D9ABB

THANK YOU LETTER

Thank you for choosing Midea! Before using your new Midea product, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers in a safe way.

CONTENTS

THANK YOU LETTER 01

SAFETY INSTRUCTIONS 02

SPECIFICATIONS 09

PRODUCT OVERVIEW 10

OPERATING INSTRUCTIONS 11

APP SET UP 26

CLEANING AND MAINTENANCE 28

TROUBLESHOOTING 30

1 YEAR LIMITED WARRANTY 32

TRADEMARKS, COPYRIGHTS AND LEGAL STATEMENT 33

DISPOSAL AND RECYCLING 34

DATA PROTECTION NOTICE 35

IMPORTANT SAFEGUARDS

Intended Use

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. Please check the packaging and appliance on arrival to make sure everything is intact to ensure safe operation. If you find any damage, please contact the retailer or dealer. Please note modifications or alterations to the appliance are not allowed for your safety concern. Unintended use may cause hazards and loss of warranty claims.

Explanation of Symbols

Danger

This symbol indicates that there are dangers to the life and health of persons due to extremely flammable gas.

Warning of electrical voltage

This symbol indicates that there is a danger to life and health of persons due to voltage.

Warning

The signal word indicates a hazard with a medium level of risk which, if not avoided, may result in death or serious injury.

Caution

The signal word indicates a hazard with a low degree of risk which, if not avoided, may result in minor or moderate injury.

Attention

The signal word indicates important information (e.g. damage to property), but not danger.

Observe instructions

This symbol indicates that a service technician should only operate and maintain this appliance in accordance with the operating instructions.

Read these operating instructions carefully and attentively before using/commissioning the unit and keep them in the immediate vicinity of the installation site or unit for later use!

CAUTION

• To protect against the risk of electric shock, DO NOT immerse power cord, plug, or the appliance in water or other liquid.
• DO NOT rinse the appliance under a faucet or other water source.
• This appliance is NOT to be used by children or by persons with reduced physical, sensory, or mental capabilities. Close supervision is necessary when this appliance is used near children and these individuals. Children should not use or play with this appliance.
• Turn off and unplug when not in use and before cleaning. Allow to cool before putting on or taking off parts or accessories. To turn off, press Cancel. To unplug, grasp the plug and pull from the outlet. Never pull from the power cord.
• Avoid making contact with moving parts.
• Inspect the appliance and power cord regularly. DO NOT operate any appliance with a damaged cord or plug. DO NOT operate after the appliance malfunctions, or is dropped or damaged in any manner.
• DO NOT use any accessories or attachments not authorized by MIDEA. The use of attachments not recommended by the manufacturer may cause injury, fire or electric shock.
• For household countertop use only. DO NOT use outdoors. Not for commercial use.
• DO NOT place the appliance or any of its parts on any kind of stovetop, near gas or electric burners, or in a heated oven; heat from an external source will damage the appliance.

- DO NOT use appliance for anything other than intended use.

- DO NOT attempt to repair, replace, alter, or modify components of the appliance. This may cause electric shock, fire and/or injury, and will void the warranty.

- DO NOT tamper with any of the safety mechanisms.

- DO NOT leave the appliance unattended while in use.

- DO NOT store any materials, other than the included accessories, in the cooking cavity when not in use.

- DO NOT place any combustible materials in the cooking cavity; such as paper, cardboard, plastic, styrofoam or wood.

- Use extreme caution when moving an appliance containing hot oil or other hot liquids.

- Keep your air fryer away from flammable materials (curtains, tablecloths, etc). Use on a stable and heat-resistant surface away from heat sources or liquids.

• To avoid the risk of fire, property damage and personal injury, DO NOT spray cooking oil into the cooking cavity.

- Do not place any objects on top of air fryer at any time.

- The air fryer's cooking cavity contains electrical components. To avoid electric shock, DO NOT put liquid of any kind into the cooking cavity.

- Proper maintenance is recommended after each use. Refer to CLEANING AND MAINTENANCE.

- Let the appliance cool to room temperature before cleaning or storage.

- Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.

WARNING

- The appliance's outer surfaces may become hot during use. DO NOT touch hot surfaces. Only use the air fryer basket handle to lift and carry the air fryer basket. Wear proper hand protection when handling hot components. Extreme caution must be used when moving the appliance.

- Let the appliance cool to room temperature before handling or moving.

- WARNING: Spilled food can cause serious burns. Keep appliance and cord away from children.

- NEVER drape cord over edge of table or counter or touch hot surfaces, NEVER use power outlet below counter.

- DO NOT overfill the appliance or accessories. Overfilling may cause food to contact the heating element, which may result in fire and/or personal injury.

- DO NOT cover the air inlet, air outlet (upper) or air outlet (lower) while the appliance is in operation. Doing so will prevent even cooking and may cause damage to the appliance.

- An air fryer works with hot air only. NEVER pour or spray oil into the cooking cavity. This could result in fire and/or personal injury.

- While cooking, the internal temperature of the appliance reaches several hundred degrees. To avoid personal injury, NEVER place unprotected hands inside the appliance until it has cooled to room temperature.

- When cooking, DO NOT place the appliance against a wall or against other appliances. Leave at least 5in (13cm) of free space on the back, front, sides, and above the appliance. DO NOT operate the appliance on or near combustible materials such as tablecloths and curtains. DO NOT place anything on top of the appliance.

- Do not put food in the Drip tray.

- The food height of Lower oven cavity is 1 inch from the upper electric heat tube.

• DO NOT dish wash the drip tray.

- When in operation, hot air is released through the air outlets. Keep your hands and face at a safe distance from the vents and take extreme caution when removing the accessories from the appliance.

- Should the unit emit black smoke, press Cancel and unplug the appliance immediately. Wait for smoking to stop before removing the basket and then clean the appliance thoroughly. If the cause was not burnt food, contact our Customer Service Center at 1-866-646-4332.

- NEVER connect this appliance to an external timer switch or separate remote-control system.

- Use extreme caution when removing hot baskets from the appliance, or disposing of hot grease.

- Without proper cleaning, food and grease splatter may build up around the heating element. This can cause smoke, fire, and/or personal injury.

- Oversized foods and/or metal foil packages, or utensils must not be inserted into the cooking cavity as they may cause risk of fire and/or personal injury.

- DO NOT use appliance accessories in any other appliance including microwave ovens, toaster ovens, convection or conventional ovens, ceramic, electric, induction or gas cooktops, or outdoor grills.

- Do not place paper, cardboard, non-heat-resistant plastic, or similar materials, into your air fryer. You may use parchment paper or foil.

- Never put baking or parchment paper into the air fryer without food on top. Air circulation can cause paper to lift and touch heating coils.

• Always use heat-safe containers. Be extremely cautious if

using containers that aren't metal or glass.

- Do not cover crumb tray or any part of the oven with metal foil. This will cause overheating of the oven.

IMPORTANT SAFEGUARDS

Plug & Cord

- This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician.

Do not attempt to modify the plug in any way.

- A short power-supply cord is provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord.

- Extension cords are available and may be used if care is exercised in their use.

If an extension cord is used:

1. The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance (see page 9).
2. The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
3. Do not share the extension cord with other appliances.

- DO NOT use the appliance in power outlets other than 120V~ (60Hz). DO NOT use with power converters or adapters.

- DO NOT let the power cord contact hot surfaces or open flames, including stovetop.

• Read this manual carefully and completely and retain for future reference. Failure to adhere to safety instructions may result in serious injury or damage. • To avoid injury, read and understand the instructions in this user manual before attempting to use this appliance.
• The failure to follow any of the important safeguards and/or the instructions for safe use is a misuse of your appliance that can void your warranty and create the risk of serious injury.

SAVE THESE INSTRUCTIONS

SPECIFICATIONS

	MSA11D9ABBProduct Model
Voltage	120V~
Frequency	60Hz
Rated Power	1700W
Capacity 11QT

How To Find The Model Name And Serial Number

Both the model name and serial number can be found on the rating label that is located on the bottom of the air fryer.

PRODUCT OVERVIEW

Parts and Accessories

Before using your new air fryer, make sure that all parts and accessories are included.

NOTE

All the pictures in this manual are for explanatory purposes only. Any discrepancy between the real object and the illustration in the drawing shall be subject to the real subject.

OPERATING INSTRUCTIONS

Control Panel

		DescriptionName
1 Functions		Any of the 10 functions can be used in the upper or lower cavity to cook a large variety of meals. The temperature and time can be adjusted for each function. After touchingUPPERorLOWERrotate the knob to change the function and push the knob to select the function.
2	Display	The cook time, set temperature, reminder messages, and error messages are shown here.
3	Cavity Selection Button	TouchUPPERorLOWERto program or adjust the function for each cavity. While cooking,UPPERorLOWERcan be touched to show the respective function for each cavity.
4	Cancel	Touch×while cooking to stop the cooking cycle and touch×while programming to return to the standby state.
5 Start/Pause		Touch▶IIto start cooking. While cooking, touch▶IIto pause cooking and touch again to resume cooking.
6 TIME		After selecting a function, touchTIMEand rotate the knob to adjust the set cook time.
7 TEMP		After selecting a function, touchTEMPand rotate the knob to adjust the set temperature.
8 LIGHT		• At any time, touch LIGHT to activate or deactivate the light in both cavities.
9	SYNC FINISH Button	• The sync finish function will make both cavities finish cooking at the same time. After programming both cavities, touch SYNC FINISH to activate or deactivate the sync finish function. If the sync finish function is activated, “SYNC FINISH” will appear and touching either ▶II will start both cavities. The cavity with less cook time will display “HoLd” until both cavities have the same remaining cook time.
10 Knob		• Rotate the knob to adjust and push the knob to select the cook time, set temperature, or function.
11	SYNC FINISH Indicator	• If the sync finish indicator is visible, the sync finish function is activated.
12*	APP Connection*	• If flashing, the air fryer is available to connect to MSmartHome. If solid, the air fryer is connected to MSmartHome. Long press the knob button to reconnect to WIFI.
13*	APP Recipe*	• If the is visible, cooking settings for a MSmartHome recipe have been uploaded to the air fryer.

*Only applies to APP connected models.

Display Messages

	DescriptionMessage
	·While programming, the display will show the set cook time. While cooking, the display will show the remaining cook time.
	·The display shows the set temperature.
	·Some recipes will display the "turn Food" reminder when the food is ready to be turned, flipped, or shook.
	·Cooking is complete and the upper basket or lower tray can be removed.
	·The upper cavity is not operating properly. Please contact our Customer Service Center at [phone].
	·The lower cavity is not operating properly. Please contact our Service service Center at [phone].
	·The upper basket was removed, or the lower door is open. Note: No buttons for that cavity can be used while open.
	·While the sync finish function is activated, the cavity with less cook time will show "HoLd" until both cavities have the same remaining cook time.

Upper Cavity Cooking (Basket)

1. Place the crisper plate into the basket (crisper plate handle up) and evenly place food onto the crisper plate.

1. Insert the basket into the upper cavity.
2. Plug the air fryer into an appropriate power outlet and the air fryer will now be in standby mode.
3. Touch UPPER to start programming a cooking cycle for the upper cavity.

1. Rotate the knob to change the function and press the knob to select a function.

1. The preset cook time will now be flashing. Rotate and push the knob to adjust and select a cook time. If you want to further adjust the temperature or time, touch or TIME and rotate/push the knob to adjust the temperature or time. Note: The function can still be changed by touching UPPER.

1. Once the desired function, temperature, and time have been selected, touch the left to start cooking.

1. Approximately half-way through cooking, the left display will show "Turn Food" If recommended by the recipe, turn, flip, or shake the food. After 30 seconds the "Turn Food" will go away.

1. When cooking is complete, the left display will show "End" and there will be 3 beeps. The food is now ready to be removed.

Lower Cavity Cooking (Oven)

1. Insert the drip tray into the lower cavity.

1. Evenly place food on the lower tray.
2. Insert the grill tray into the lower cavity.

1. Plug the air fryer oven into an appropriate power outlet and the air fryer will now be in standby mode.
2. Touch LOWER to start programming a cooking cycle for the lower cavity.

1. Rotate the knob to change the function and press the knob to select a function.

1. The preset cook time will now be flashing. Rotate and push the knob to adjust and select a cook time. If you want to further adjust the temperature or time, touch or TIME and rotate/push the knob to adjust the temperature or time. Note: The function can still be changed by touching LOWER.

1. Once the desired function, temperature, and time have been selected, touch the right ☑ to start cooking.

1. Approximately half-way through cooking, the right display will show "Turn Food". If recommended by the recipe, turn, flip, or shake the food. After 30 seconds the "Turn Food" will go away.

1. When cooking is complete, the right display will show "End" and there will be 3 beeps. The food is now ready to be removed.

Two-Zone Cavity Cooking (Basket and Oven)

1. Place the crisper plate into the basket (handle up) and evenly place food onto the crisper plate. Then, evenly place food on the lower tray.
2. Insert the basket into the upper cavity and tray into the lower cavity.
3. Plug the air fryer into an appropriate power outlet and the air fryer will now be in standby mode.
4. Touch UPPER or LOWER to start programming a cooking cycle for the upper or lower cavity.

1. Rotate the knob to change the function and press the knob to select a function.

1. The preset cook time will now be flashing. Rotate and push the knob to adjust and select a cook time. If you want to further adjust the temperature or time, touch or TIME and rotate/push the knob to adjust the temperature or time. Note: The function can still be changed by touching UPPER or LOWER.

1. Repeat steps 4-6 for the cavity (Upper or Lower) that has not been programmed.

1. With SYNC FINISH: After programming both cavities, touch SYNC FINISH to activate the sync finish function. If the sync finish function is activated, "SYNC FINISH" will appear and touching either ▶II will start both cavities. The cavity with less cook time will display "Hold" until both cavities have the same remaining cook time.

1. Without SYNC FINISH: After programming, touch SYNC FINISH to activate or deactivate the sync finish function. If sync finish is deactivated, the ▶II buttons must be touched independently to start cooking in each cavity.

1. Approximately half-way through cooking, the displays will show "Turn Food".

If recommended by the recipe, turn, flip, or shake the food. After 30 seconds the "Turn Food" will go away.

1. When cooking is complete, the displays will show "End" and there will be 3 beeps. The food is now ready to be removed.

Is something missing or damaged?

Contact the customer advisor by calling 1-866-646-4332 and we will be happy to serve you.

WARNING

To avoid the risk of fire, property damage, and/or personal injury, do not place anything on top of the appliance, and do not block the air vents.

Cooking

• These cooking options give your meals all the rich and crispy flavor of deep frying with little to no oil. - The default time and temps are a starting point that you can experiment with to get the results you like best. - The function listed for each food is a recommendation for optimal cooking. Any function can be used in both the upper basket and lower oven cavities.

Ingredient	Recommended function	Frozen	Upper Basket Setting				Lower Oven Setting
			Amount	Cooking Temp	Time (Single)	Time (Dual)	Amount	Cooking Temp	Time (Single)	Time (Dual)
French Fries	Air Fry	Yes	1.1 lbs	370°F	16min	24min	0.6 lbs	400°F	21min	27min
Chicken Wings	Air Fry	Yes	1.3 lbs	370°F	17min	21min	0.9 lbs		19min	22min40
	Air Fry	No	1.3 lbs	370°F	14min	18min	0.9 lbs	400°F	17min	20min
Chicken Thighs	Air Fry	Yes	2.4 lbs		36min	42min	360°F		1.4 lbs
	Air Fry	No	2.4 lbs	360°F	19min	23min	1.4 lbs	400°F	20min	24min
Dehydrated Apples	Dehydrate	No	1 piece	195°F	120min	150min	1 piece	195°F	120min	150min
Beef Burgers	Grill	Yes	1 piece	350°F	8min	11min	1 piece	350°F	8min	11min
Bagel	Bagel	No	2 Bagel Halves	370°F	3min	5min	2 Bagel Halves	370°F	4min	6min
Asparagus	Roast	No	0.88lbs	355°F	10min	14min	0.66lbs	380°F	12min	14min
Chicken Breasts	Air Fry	Yes	1.1 lbs		37min	39min	360°F 1.1	Ibs 37min	39min400°F
	Air Fry	No	1.1 lbs	360°F	21min	22min	1.1 lbs	400°F	21min	22min
Toast	Toast	No	4 slices	360°F	6min	10min	4 slices	400°F	6min	8min
Breaded Chicken	Air Fry	Yes	2 pieces		13min	18min	370°F	2 pieces	400°F	15min
Breaded Fish	Air Fry	Yes	0.6 lbs	370°F	13min	18min	0.6 lbs	400°F	15min	20min
Breaded Shrimp	Air Fry	Yes	0.4 lbs	370°F	9min	13min	0.4 lbs	400°F	11min	15min
French Toast Sticks	Toast	Yes	0.3 lbs	350°F	5-9min	6-10 min	0.3 lbs	380°F	6-10 min	6-10 min
Brussel Sprouts	Air Fry	No	0.9 lbs	9-12min375°F	0.9 lbs	16-24 min			12-18 min	16-22 min
Chocolate Chip Cookies	Bake	No	0.2 lbs	8-1325°F		9-15 min	0.2 lbs	350°F	9-15 min	9-16 min
Pepperoni Pizza	Bake	Yes	9 inch		10min	30min	30min	30min

Hints

• Always place food evenly on the crisper plate and grill tray for best cooking results. • Overlapping food may result in uneven cooking performance. - To increase crispiness, small amounts of oil can be sprayed or brushed onto the food before cooking. - If the air fryer has been paused for more than 10 minutes, it will return to standby mode and clear all the existing settings. - For most foods, turning, shaking, or flipping half-way through cooking will achieve the best cooking results. - Time and Temp can be adjusted at any time during cooking process.

CAUTION

• To avoid the risk of fire, property damage and personal injury, DO NOT spray cooking oil into the cooking cavity.
• Do not place any objects on top of the air fryer at any time.

Download the MSmartHome app

Download MSmartHome by scanning the QR code below or searching for "MSmartHome" on the Apple App Store or Google Play Store.

Register and log in

Open the MSmartHome app, create a new account to start (you can also register through a third-party account). If you already have an existing account, use that account to log in.

Connect your devices to MSmartHome

① Make sure your mobile phone is connected to a wireless network. If not, go to Settings and enable wireless networks and Bluetooth. ② Power on your devices. ③ Open the MSmartHome app on your phone. ④ If a message saying "Smart devices discovered nearby" appears, click to add.

⑤ If no message appears, select "+" on the page and choose your device from the list of nearby devices. If your device is not listed, add it manually by device category and model.

⑥ Connect your device to the wireless network according to the instructions in the app. If the connection fails, follow the instructions provided by the app to continue.

NOTE

• Make sure your devices are powered on.
• Keep your mobile phone close to your device when connecting it to the network.
• Connect your mobile phone to the home wireless network and make sure you know the network password.
• Check if your wireless router supports the 2.4 GHz band and enable it. If you are unsure, contact the router manufacturer.
• The device cannot connect to wireless networks that require authentication, which are typically found in public areas such as hotels and restaurants. Connect to a network that does not require authentication.
• Turn off the WLAN+ (Android) or WLAN Assistant (iOS) function of your mobile phone when connecting your device to the network.
• If your device was previously connected to a wireless network but needs to reconnect, tap "+" on the app's Home page and add your device again by selecting the device category and model according to the instructions in the app.

CLEANING AND MAINTENANCE

• Clean the basket, crisper plate, and grill tray after each use. Always unplug the air fryer and let it cool to room temperature before cleaning. Never use harsh chemical detergents, scouring pads, or powders on any of the parts or components.
• Let all surfaces dry thoroughly before use and before storage.

	Cleaning methodPart or accessory
Upper basket	Clean the air fryer basket with a sponge or cloth and warm water and dish soap. then rinse well. Ensure that all grease and food debris are removed.DO NOT immerse the basket in water or any other liquid.DO NOT clean in the dishwasher.
Grill tray	Clean the grill tray with a cloth or sponge and warm water with dish soap.The grill tray has non-stick coating. To avoid damage to the non-stick coating, DO NOT use metal cleaning utensils.DO NOT clean in the dishwasher.
Crisper plate	Clean the crisper plate with a cloth or sponge and warm water with dish soap.The crisper plate has non-stick coating. To avoid damage to the non-stick coating, DO NOT use metal cleaning utensils.DO NOT clean in the dishwasher.
Drip tray	Clean the drip tray with a cloth or sponge and warm water with dish soap.The drip tray has non-stick coating. To avoid damage to the non-stick coating, DO NOT use metal cleaning utensils.DO NOT clean in the dishwasher.
Upper basket cavity/ Lower oven cavity	Clean the cooking cavity with a sponge or soft cloth and warm water and dish soap.To remove baked-on grease and food residue from cooking cavity, spray with a mixture of baking soda and vinegar and wipe clean with a damp cloth.For stubborn residue, allow the mixture to sit on the affected area for several minutes before scrubbing clean.Check the heating element for oil spatter and food debris.Clean the heating element with a damp cloth as needed.Ensure the heating element is completely dry before next use.DO NOT clean in the dishwasher.
Exterior	Clean with a soft and damp cloth or sponge and wipe dry.
Upper basket window/ Lower oven window	Clean the internal and external side of the windows with a cloth or sponge and warm water with dish soap. DO NOT use metal cleaning utensils.

Any other servicing must be performed by an authorized representative.

WARNING

• Without proper cleaning, food and grease splatter may build up around the heating element. This can cause smoke, fire, and personal injury.
• If you see or smell smoke, touch Cancel, unplug the appliance, and allow it to cool. Remove food residue or grease with a soft cloth and dish soap.

TROUBLESHOOTING

	Possible Reasons SolutionsProblem
No power	Improper power cord and outlet connection	Check that the power cord is firmly plugged into outlet. If this cannot solve the problem, please contact the Customer Service Center at [phone].
Display shows E1 or E2	The unit is not operating properly	Contact the Customer Service Center at [phone].
Cannot activate Sync Finish	Both the upper basket and lower oven have not been programmed	To activate Sync Finish a function must be selected for both cavities. Then, the SYNC FINISH button will appear. If Sync Finish is activated the Sync Finish indicator SYNC FINISH will be lit up. See OPERATION INSTRUCTIONS.
Cannot select function	Not using knob	After touching UPPER or LOWER the knob can be rotated to change the function and pushed to select a function. The actual functions cannot be touched for selection. See OPERATION INSTRUCTIONS.
Cannot pause single cavity	Sync Finish is activated	While Sync Finish is activated, either ▶ button will start, pause, and resume both cavities to ensure that both cavities finish at the same time. If you wish to control each cavity independently, do not use Sync Finish.
Food undercooked	The upper basket and lower oven are operating at the same time	Overall, the Two-Zone Air Fryer Oven is faster than cooking two consecutive batches in the same air fryer. However, if the upper basket and lower oven are operating simultaneously, cook times will need to be increased. See COOKING.
	Food not placed in an even layer	For best cooking performance, place food in an even layer with no overlapping. See COOKING.
Food not crispy	·Crisper plate not used in upper basket	·For the best air frying performance, always use the crisper plate in the upper basket. The crisper plate allows air to flow underneath food and produces the best cooking results.
	·Food improperly prepped	·For optimal crispiness, spray or brush small amounts of oil onto food before air frying. See COOKING.
Lower oven improperly cooking	·Grill tray placed in wrong slot	·The grill tray can be placed into an upper or lower slot within the lower oven cavity. Ensure that the grill tray is placed in the proper slot before cooking. See COOKING.
	·Incorrect cook time or temperature	·The lower oven is a unique design. Traditional cook times and temperatures may need to be adjusted for the lower oven. See COOKING.
Difficult to see through windows	·Improper window cleaning	·Clean the interior and exterior of windows after each use. See CLEANING AND MAINTENANCE.
	·Light not activated	·Before looking through a window, be sure to activate the lights by touching LIGHT .
Difficult to remove or insert upper basket	·Too much food within basket	·Do not pile food too high or the food will contact the top of the upper cavity. This can result in difficulty inserting and removing the upper basket and may cause food to burn.
	·Debris on basket exterior or within upper cavity	·Remove all debris from the basket exterior and within the upper cavity. See CLEANING AND MAINTENANCE.

1 YEAR LIMITED WARRANTY

This is the only express warranty for this product and is in lieu of any other warranty or condition. This product is warranted to be (1) year from the date of original purchase. During this period, your exclusive remedy is repair or replacement of this product or any component found to be defective, at our option; however, you are responsible for all costs associated with returning the product to us and our returning the product or component under this warranty to you. If the product or component is no longer available, we will replace with a similar one of equal or greater value. This warranty does not cover wear from normal use, and damages to the product resulting from accident, alteration, abuse, or misuse. This warranty extends only to the original consumer purchaser or gift recipient. Keep the original sales. This warranty is void if products is used for other than single family household use or subjected to any voltage and waveform. We exclude all claims for special, incidental, and consequential damages by breach of express or implied warranty. All liability is limited to amount of the purchase price. Every implied warranty, including any statutory warranty or condition of merchantability prohibited by law, in which case such warranty or condition is limited to the duration of this written warranty. Legal rights that vary depending on where you live. Some states or provinces do not allow limitations on implied warranties or special, incidental consequential damages, so the foregoing limitations may not apply to you. Please note that failure to complete and submit this form does not diminish your warranty.

In the event of a warranty period claim, question, comments or if service is required for this product, please contact us at the following:

[e-mail]

1-866-646-4332

TRADEMARKS, COPYRIGHTS AND LEGAL STATEMENT

Midea logo, word marks, trade name, trade dress and all versions thereof are valuable assets of Midea Group and/or its affiliates (“Midea”), to which Midea owns trademarks, copyrights and other intellectual property rights, and all goodwill derived from using any part of an Midea trademark. Use of Midea trademark for commercial purposes without the prior written consent of Midea may constitute trademark infringement or unfair competition in violation of relevant laws.

This manual is created by Midea and Midea reserves all copyrights thereof. No entity or individual may use, duplicate, modify, distribute in whole or in part this manual, or bundle or sell with other products without the prior written consent of Midea.

All the described functions and instructions were up to date at the time of printing this manual. However, the actual product may vary due to improved functions and designs.

DISPOSAL AND RECYCLING

Important Instructions for Environment

Compliance with the WEEE Directive and Disposing of the Waste Product: This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).

This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to official collection point for recycling of electrical and electronic devices. To find these collection systems please contact your local authorities or retailer where the product was purchased. Each household performs important role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.

Compliance with RoHS Directive

The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package Information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

DATA PROTECTION NOTICE

For the provision of the services agreed with the customer,

we agree to comply without restriction with all stipulations of applicable data protection law, in line with agreed countries within which services to the customer will be delivered, as well as, where applicable, the EU General Data Protection Regulation (GDPR).

Generally, our data processing is to fulfil our obligation under contract with you and for product safety reasons, to safeguard your rights in connection with warranty and product registration questions. In some cases, but only if appropriate data protection is ensured, personal data might be transferred to recipients located outside of the European Economic Area.

Further information is provided on request. You can contact our Data Protection Officer via [e-mail]. To exercise your rights such as the right to object to your personal data being processed for direct marketing purposes, please contact us via [e-mail]. To find further information, please follow the QR code.

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