CueCore3 - Lighting Visual productions - Free user manual and instructions
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| Brand | Visual Productions |
| Model | CueCore3 |
| Product Type | Lighting Controller |
| Dimensions (W x D x H) | 19 x 6.6 x 1.75 inches (standard 1U rackmount) |
| Weight | Approx. 5.5 lbs (2.5 kg) |
| Power Supply | 100-240 VAC, 50/60 Hz, internal universal PSU |
| DMX Outputs | 4 x DMX512 (5-pin XLR) with isolated outputs |
| Ethernet Connectivity | 2 x Gigabit Ethernet ports for sACN, Art-Net, or streaming ACN |
| Control Protocol | sACN (ANSI E1.31), Art-Net, and proprietary Visual Productions protocol |
| Standalone Operation | Supports playback of pre-recorded cues and sequences without a computer |
| Memory | Internal flash storage for show files and presets |
| User Interface | OLED display with rotary encoder and push-button controls |
| RDM Support | Remote Device Management (ANSI E1.20) for monitoring and configuration |
| Firmware Update | Via USB or network upload |
| Operating Temperature | 32°F to 104°F (0°C to 40°C) |
| Cooling | Passive convection (fanless design) |
| Mounting | 19-inch rackmount ears included; also suitable for tabletop use |
| Maintenance | Clean exterior with a soft, dry cloth; no liquid cleaners. |
| Safety | Complies with CE, RoHS, and UL standards for electrical safety. |
| Spare Parts & Repairability | Internal power supply module and main board replaceable by qualified technician; no user-serviceable parts. |
| General Information | Designed for professional lighting control in theaters, studios, and live events. |
Frequently Asked Questions - CueCore3 Visual productions
How do I reset the CueCore3 to factory defaults?
Hold the MENU button while powering on the device until the display shows 'Factory Reset'. Confirm by pressing the encoder. All user data will be erased.
Can I control the CueCore3 from a computer?
Yes, via Ethernet using sACN, Art-Net, or the proprietary Visual Productions software. Connect the device to the same network and configure the IP addresses accordingly.
What is the maximum number of DMX universes supported?
The CueCore3 supports up to 4 DMX universes simultaneously, each with 512 channels, via its 4 isolated DMX outputs.
How do I update the firmware?
Download the latest firmware from the Visual Productions website, save it to a USB drive, insert it into the CueCore3's USB port, and navigate to System > Firmware Update in the menu.
Does the CueCore3 support RDM?
Yes, it supports RDM (Remote Device Management) for discovery and configuration of RDM-compatible fixtures directly from the controller.
Can I use the CueCore3 standalone without a computer?
Absolutely. The CueCore3 can store and play back cues and sequences internally, making it ideal for permanent installations or events where a computer is not required.
What type of power connector does it use?
It uses a standard IEC C13 power inlet for the included power cord. The internal power supply accepts 100-240 VAC.
How do I assign an IP address to the CueCore3?
Go to Network Settings in the menu. You can choose DHCP (automatic) or set a static IP manually using the rotary encoder.
What is the maximum cable length for DMX?
For reliable DMX512 operation, the maximum recommended cable length is 300 meters (1000 feet). Use proper DMX-grade cable and termination at the end.
Is the CueCore3 suitable for outdoor use?
No, it is designed for indoor use only. Protect it from moisture, dust, and extreme temperatures. Operating range is 0°C to 40°C (32°F to 104°F).
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