LaserJet MFP M234sdw - Printer HP - Free user manual and instructions

Product Type	Multifunction monochrome laser printer
Model	HP LaserJet MFP M234sdw
Functions	Print, copy, scan
Print Speed	Up to 30 ppm (A4)
Print Resolution	600 x 600 dpi
Paper Input Capacity	250-sheet input tray, 10-sheet priority feed
ADF Capacity	50 sheets
Display	2-line LCD
Connectivity	USB 2.0, Ethernet, Wi-Fi 802.11b/g/n
Dimensions (W x D x H)	418 x 320 x 305 mm
Weight	10.2 kg
Power Consumption	450 W (printing), 2.5 W (sleep)
Power Supply	110-240 V, 50-60 Hz
Toner Cartridge	HP 135A (approx. 1,200 pages)
Drum	HP 135A Imaging Drum (approx. 12,000 pages)
Supported Operating Systems	Windows, macOS, Linux
Safety	Class 1 laser product
Repairability	User-replaceable toner and drum
Maintenance	Replace toner cartridge and imaging drum as needed; clean paper path when jam occurs

Frequently Asked Questions - LaserJet MFP M234sdw HP

How do I connect the HP LaserJet MFP M234sdw to Wi-Fi?

Press the Wireless button on the printer. From the control panel, go to Network Setup > Wireless Setup and select your network. Enter the Wi-Fi password when prompted.

How do I clear a paper jam?

Open the front door and remove the toner cartridge. Gently pull out any jammed paper from the rollers. Also check the ADF and rear door. Close all doors and reload paper.

How do I replace the toner cartridge?

Open the front door. Pull out the old cartridge and unpack the new HP 135A cartridge. Shake it gently to distribute toner. Insert the new cartridge and close the door.

Can I scan documents to email?

Yes. Set up the email settings in the printer's EWS (Embedded Web Server). Then place the document in the ADF or scanner glass and select Scan to Email from the control panel.

How do I perform a factory reset?

Go to the printer control panel: Setup > Service > Restore Factory Defaults. Confirm the action. The printer will restart with default settings.

What is the recommended paper weight?

The printer supports paper weights from 60 to 163 g/m². For best results, use 75-90 g/m² plain paper.

How do I print from a mobile device?

Install the HP Smart app on your smartphone or tablet. Connect to the same Wi-Fi network as the printer. Follow the app's instructions to add the printer and print documents or photos.

Why are my prints faded or streaky?

Check the toner level. Open the front door and remove the cartridge. Gently shake it side to side to redistribute toner. If the issue persists, replace the cartridge or imaging drum.

How do I set up duplex printing?

From the printer driver (PC), go to Printing Preferences and select Print on Both Sides. Ensure the paper tray has enough paper. The printer automatically flips the paper for duplex.

What should I do if the printer is offline?

Check that the printer is powered on and connected to the network. Restart both the printer and your computer. Open the printer queue and set the printer as online. Reinstall the driver if needed.

USER MANUAL LaserJet MFP M234sdw HP

HP LaserJet MFP M232e-M237e series

HP company notices

THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE.

ALL RIGHTS RESERVED. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS WARRANTY STATEMENTS ACCOMPANYING SUCH PRODUCTS AND SERVICES. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL WARRANTY. HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN.

© Copyright 2020 HP Development Company, L.P.

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Mac, OS X, macOS, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.

ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.

Android is a trademark of Google LLC.

iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

• Read and understand all instructions in the documentation that comes with the printer.
• Observe all warnings and instructions marked on the product.
• Unplug this product from wall outlets before cleaning.
• Do not install or use this product near water, or when you are wet.
• Install the product securely on a stable surface.
• Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
• If the product does not operate normally, see Solve problems.
• There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Table of contents

1 Get started .... 1

Printer views 2

Control panel features 5

Use the HP Smart app to print, scan, and manage 11

2 Connect your printer 12

Requirements for HP+ printers 13

Connect your printer to a Wi-Fi network using HP Smart 14

Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS) 15

Connect your printer to an Ethernet network 16

Connect your printer using a USB cable 17

Change wireless settings 18

Change the connection type 20

3 Load media 21

Load paper 22

Load envelopes 24

Load labels 25

Load an original on the scanner glass 26

Load an original in the document feeder (some models only) 28

4 Print 29

Before you begin 30

Print from a Windows computer 31

Print from a Mac computer 32

Print with mobile devices 33

5 Copy and scan 34

Make a copy 35

Copy an identification (ID) card 36

Scan using HP Smart (iOS/Android, Windows 10, and macOS) 38

6 Configure your printer 39

Use Web Services 40

Update the printer 41

Configure the printer using the Embedded Web Server (EWS) 42

7 Supplies, accessories, and parts 46

Order supplies, accessories, and parts 47

Enable or disable the Cartridge Policy feature 49

Replace the toner cartridge 50

8 Solve problems .... 52

HP support 53

Printer is unable to print 55

Cannot set up Web Services 56

Interpret control-panel light patterns 57

Interpret printer display codes 60

Print printer reports 63

Restore original factory defaults and settings 64

Cartridge low 65

Printer does not pick up paper or misfeeds 66

Clear paper jams 69

Improve print quality 80

Resolving print quality problems 84

Improve copy and scan image quality 91

Solve wireless network problems 93

Solve Ethernet connection problems 97

Appendix A Printer specifications 98

Technical specifications 98

System requirements 98

Printer dimensions 99

Power consumption, electrical specifications, and acoustic emissions 100

Operating-environment range 100

Warning icons 101

Laser Warning 102

Appendix B Service and support 103

HP limited warranty statement 104

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement 117

Reminder on the use of non-Original HP supplies 118

HP anticounterfeit Web site 119

Data stored on the toner cartridge 120

End User License Agreement 121

Customer self-repair warranty service 126

Customer support 127

Appendix C Environmental product stewardship program 128

Protecting the environment 129

Ozone production 129

Power consumption 129

Toner consumption 129

Paper use 130

Plastics 130

HP LaserJet print supplies 130

Paper 130

Material restrictions 130

Disposal of waste equipment by users (EU and India) 131

Electronic hardware recycling 131

Hardware recycling information (Brazil) 132

Chemical substances 132

Product Power Data per European Union Commission Regulation 1275/2008 132

SEPA Ecolabel User Information (China) 133

The regulation of the implementation on China energy label for printer, and copier 133

Restriction of Hazardous Substances statement (India) 133

WEEE (Turkey) 133

The Table of Hazardous Substances/Elements and their Content (China) 134

Material Safety Data Sheet (MSDS) 134

EPEAT 135

Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) 136

For more information 137

Appendix D Regulatory information 138

Regulatory statements 139

Wireless statements 145

Index 149

1 Get started

Printer views
• Control panel features
• Use the HP Smart app to print, scan, and manage

Printer views

• Printer front view (d/dw model)
• Printer front view (sdn/sdw model)
Printer back view

Printer front view (d/dw model)

Feature Description

1 Scanner lid
2 Scanner glass
3 Control panel
4 Output tray/cartridge access door
5 Status light. For more information, see Light patterns.

White Idle, sleep, or working

Amber Needs attention because an error has occurred

Blue Wireless network connection status

Green Starting up, processing, or updating

Purple Wireless setup mode

6 Tray cover

7 Input tray

Printer front view (sdn/sdw model)

Feature Description

1 Document feeder door
2 Document feeder
3 Tray cover
4 Input tray
5 Scanner lid
6 Scanner glass
7 Output tray/cartridge access door
8 Control panel

Printer back view

Feature Description

1 Rear USB port

NOTE: A label might be covering the USB port. After setup, you can remove the label and print using a USB connection, if desired, but the printer must also still be connected to the Internet.

2 Ethernet port

3 Power input

4 Rear access door

5 Security slot

Control panel features

• Control panel view (d/dw model)
• Control panel view (sdn/sdw model)
• Control panel display

Control panel view (d/dw model)

Feature Description
1 Control panel lights
Wireless button	(some models only)	Press (the Wireless button) to turn wireless capability on or off. For more information, see Wireless status of the printer.
		Press and hold (the Wireless button) to set up wireless using WPS.
Paper light The Paper light blinks when the input tray is out of paper, or when there is a paper error.
Attention light !	(USB model only)	The Attention light is on or blinks when the printer requires user attention. For more information, see Interpret control-panel light patterns.
Cartridge light When the Cartridge light is on, it indicates that the cartridge is low on toner. If the
	Open Lid light	This light flashes during the ID Card Copy mode. Open the lid and turn the original over to copy the second side.
2 Control paneldisplay		For a list of printer display codes, seeInterpret printer display codes.
3 Copy Optior		Use (the Menu button) and (the Minus button) and (the Plus button) as follows:1. Press (the Plus/Minus button) to adjust the number of copies to print.2. Press (the Menu button) to move to the next option, (the Con setting icon).3. Press (the Plus/Minus button) to adjust the contrast.
4 Copy button	light	Press this button to start a copy job.
5 ID Card copy	button	Press this button to start the process of copying a two-sided identification card or similar document. SeeCopy an identification (ID) card.
6 Information	button/light	Press (the Information button) to print a summary of printer settings and status. If a printer error occurs, (the Information button) lights up or blinks. Press the button, check and follow the instructions on the printed page to resolve the error.If (the Information button) blinks while setting up wireless, press this button to complete authorization.
7 Resume button[6DS7]	light	If the Resume light is on, the printer needs attention. Press (the Resume button) to acknowledge and resume printing.
8 Cancel button	light	Press (the Cancel button) to cancel a job.
9 Power button		Press (the Power button) to turn the printer on or off.
10 Status light	(some models only)	When the Status light is on, the printer is ready to print. When the light is blinking, the printer is starting up, receiving print data, or canceling a job. When the light dims, the printer is in Sleep Mode (a low-power state).

Control panel view (sdn/sdw model)

Feature Description
1 Power button	Press lower button) to turn the printer on or off.
2 Status light When the Status light is on, the printer is ready to print. When the light is blinking, the printer is starting up, receiving print data, or canceling a job. When the light dims, the printer is in Sleep Mode (a low-power state).
3 Control panel lights
Paper light The Paper light blinks when the input tray is out of paper, or when there is a paper error.
Attention light The Attention light is on or blinks when the printer requires user attention. For more information, see Interpret control-panel light patterns..
Cartridge light When the Cartridge light is on, it indicates that the cartridge is low on toner. If the Cartridge light blinks, you can continue printing until the Attention light blinks or the status light shows amber.
Open Lid light This Light flashes during the ID Copy mode. Open the lid and turn the original over to copy the second side.
4 Control panel ____ display	For a list of printer display codes, see Interpret printer display codes.

5 Copy Options

Use (the Menu button) and (the Minus button) and (the Plus button) as follows:

1. Press (the Plus/Minus button) to adjust the number of copies to print.

2. Press (the Menu button) to move to the next option, (the Contrast setting icon).

1. Press (the Plus/Minus button) to adjust the contrast.

2. Press (the Menu button) to move to the next option, (the Reduce/Enlarge setting icon).

1. Press (the Plus/Minus button) to adjust the size.

6 Copy button Press this button to start a copy job.

7 ID Card copy

Press this button to start the process of copying a two-sided identification card or similar document. See Copy an identification (ID) card.

8 Information

Press (the Information button) to print a summary of printer settings and

status. If a printer error occurs, ⓘ (the Information button) lights up or blinks. Press the button, check and follow the instructions on the printed page to resolve the error.

If (the Information button) blinks while setting up wireless, press this button to complete authorization.

9 Wireless

Press (the Wireless button) to turn wireless capability on or off. For more information, see Wireless status of the printer.

Press and hold (the Wireless button) to set up wireless using WPS.

10 Resume

If the Resume light is on, the printer needs attention. Press (the Resume button) to acknowledge and resume printing.

11 Cancel button/

Press (the Cancel button) to cancel a job.

Control panel display

Control panel elements

The printer has the following control panel elements.

Feature Description
1		Wireless icon (some models only) If the wireless icon is lit, then there is a stable wireless connection. If anexclamation icon appears beside the wireless icon, seeWireless statusof the printer.
2 Ethernet iconThis indicates the printer is connected through a wired (Ethernet)connection.
3 Wi-Fi Direct icon(wireless model only)		The Wi-Fi Direct icon indicates that Wi-Fi Direct is on.
4 Character display Depending on the current mode, the characters display the following:Number of copies being printedCopy settings (contrast and the reduce/enlarge setting)Animation to show that the device is busyError and status codes. For a list of printer display codes, seeInterpret printer display codes.
5		Reduce/Enlarge (scale) icon When displayed, the character display shows the current scaling factor(in percent).
6		Lighter/Darker (contrast) icon When displayed, the character display shows the contrast setting (as abar graphic).
7 Number of Copies iconWhen displayed, the character display shows the number of copiescurrently selected for printing.

Control panel modes

The appearance of the control panel display changes depending on the mode that the printer is in. Three common display modes are shown below.

	Copy modeThe display shows [GDS6A] (Number of Copies icon), and the number of copies currently selected.
	Contrast modeThe display shows (lighter/Darker icon), and the current setting.
	Scale mode (some models only)The display shows [BCY4] (Reduce/Enlarge icon), and the current scale (as a percentage of the original size).

Use the HP Smart app to print, scan, and manage

The HP Smart app can help you perform many different printer tasks, including the following:

• Set up and connect your printer.
• Print and scan documents and photos.
• Share documents through email and other applications.
• Manage printer settings, check printer status, print reports, and order supplies.

HP Smart is supported on mobile devices and computers running on iOS, Android, Windows 10, and macOS 10.13 and later.

NOTE: At this time, the HP Smart app might not be available in all languages. Some features are available only on specific printers or models. HP Smart does not support all file formats. See Get more information about HP Smart.

To install HP Smart and open the app

Complete the following steps to install and open HP Smart, connect your printer, and begin using the app.

1. Visit 123.hp.com to download and install HP Smart on your device.

NOTE: iOS, Android, Windows 10, and macOS devices: You can also download HP Smart from the respective app stores for the device.

1. Open HP Smart after installation.

2. iOS/Android: From the mobile device desktop or app menu, tap HP Smart.

3. Windows 10: From the computer desktop, click Start, and then select HP Smart from the app list.

- macOS: From the Launchpad, select HP Smart.

1. Connect your printer wirelessly using HP Smart. See Connect your printer to a Wi-Fi network using HP Smart.
2. When prompted, create an HP account and register the printer.

Get more information about HP Smart

To learn how to connect, print, and scan using HP Smart, visit the website for your device:

• iOS/Android: www.hp.com/go/hpsmart-help
  • Windows 10: www.hp.com/go/hpsmartwin-help
  •macOS: www.hp.com/go/hpsmartmac-help

2 Connect your printer

• Requirements for HP+ printers
• Connect your printer to a Wi-Fi network using HP Smart
• Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS)
• Connect your printer to an Ethernet network
• Connect your printer using a USB cable
  • Change wireless settings
  • Change the connection type

Requirements for HP+ printers

Keep the printer connected to the Internet

HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function. The Internet connection enables the printer to deliver HP+ specific app features and firmware updates. During setup, you must connect the printer to the Internet by Wi-Fi or Ethernet. After setup, you can print using a USB cable connection, if desired, but the printer must also still be connected to the Internet.

Use Original HP cartridges

Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP supplies or refilled cartridges are installed, HP+ printers will not operate as expected.

Have an HP account

Create or sign into an HP account to manage your printer.

Connect your printer to a Wi-Fi network using HP Smart

NOTE: This section is applicable to wireless printers only.

Install the HP Smart app on your computer or mobile device and use the app to set up or connect the printer to your Wi-Fi network.

For information about HP Smart including where to download the app, see Use the HP Smart app to print, scan, and manage.

1. Make sure your computer or mobile device is connected to your Wi-Fi network. On your mobile device, turn on Bluetooth and location services.

NOTE: HP Smart uses Bluetooth for printer setup. It does not support Print using Bluetooth.

1. If your printer Wi-Fi was previously turned off, make sure to turn it on. For more information about wireless status, see To turn on or off the wireless capabilities of the printer.

2. If the printer is no longer in wireless setup mode, restore the printer network settings. See To restore network settings to default settings.

NOTE: For some printers or models, the purple light will start pulsing in the Status light bar or the Wireless light will blink when the printer is in wireless setup mode.

1. Open the HP Smart app on your computer or mobile device. See Use the HP Smart app to print, scan, and manage.

2. From HP Smart, click or tap ⭕ (the Plus icon) or Add Printer, and then choose the option to select or add a printer. If prompted, allow Bluetooth and location permissions.

Follow the instructions to add the printer to your network.

1. When prompted, create an HP account and register the printer.

NOTE: When the printer is connected successfully, the Wireless light stops blinking and remains lit (for all Wireless models). See Printer views.

Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS)

This wireless setup method can be used if your router has a WPS button. If the router does not have this button, it is recommended that you connect the printer using the HP Smart app. See Connect your printer to a Wi-Fi network using HP Smart.

1. Make sure your router and printer are not too far from each other.

2. From the printer control panel, press and hold (the Wireless button) for at least 3 seconds to start WPS.

The Wireless light blinks.

1. Press the WPS button on your router.

NOTE:

- Be sure to press the WPS button on the router within 2 minutes.

- When the printer is connected successfully, the Wireless light stops blinking and remains lit (for all Wireless models). See Printer views.

1. Open the HP Smart app on your computer or mobile device. See Use the HP Smart app to print, scan, and manage.

2. From HP Smart, click or tap ⭕ (the Plus icon) or Add Printer, and then choose the option to select or add a printer.

Follow the instructions to add the printer to your network.

1. When prompted, create an HP account and register the printer.

Connect your printer to an Ethernet network

If your Ethernet network does not have an Internet connection, connect the printer wirelessly to the HP Smart app. See Connect your printer to a Wi-Fi network using HP Smart.

1. Make sure your computer is connected to the router.
2. Connect your printer and router using an Ethernet cable. (Ethernet cable sold separately.)

NOTE:

• The Wi-Fi connection is automatically disabled when you connect the Ethernet cable.

• To connect the printer wirelessly, disconnect the Ethernet cable and connect the printer to your wireless network using HP Smart. See Connect your printer to a Wi-Fi network using HP Smart.

• Open the HP Smart app on your computer or mobile device. See Use the HP Smart app to print, scan, and manage.

• From HP Smart, click or tap ⭕ (the Plus icon) or Add Printer, and then choose the option to select or add a printer.

Follow the instructions to add the printer to your network.

1. When prompted, create an HP account and register the printer.

Connect your printer using a USB cable

NOTE:

• Do not connect the printer with a USB cable when setting up for the first time. HP+ printer will not work as expected if USB is used for setting up for the first time.
• To set up and use the printer, it must be connected to the Internet at all times.

See the requirements listed in Requirements for HP+ printers.

1. If necessary, remove the label covering the USB port at the back of the printer.
2. Connect the printer and computer using a USB cable.
3. Open the HP Smart app on your computer. See Use the HP Smart app to print, scan, and manage.
4. From HP Smart, click or tap ⊕ (the Plus icon) or Add Printer, and then choose the option to select or add a printer.
   Follow the instructions to add the printer.
5. When prompted, create an HP account and register the printer.

Change wireless settings

You can set up and manage the wireless connection for your printer. This includes printing information about network settings, turning the wireless function on or off, and restoring wireless settings.

Wireless status of the printer

Wireless icon	Wireless button(sdn/sdw model) Status light (d/dw model) Wi-Fi Status
Off Off Solid white light on the bar. The printer is not connected to the network.
		To turn on wireless, press (the Wireless button).To connect the printer to a Wi-Fi network, see Connect your printer to a Wi-Fi network using HP Smart or Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS).
On	On Solid light blue light on the bar. The printer is connected to the network.
On (signal bar cycles)	Blinks The bar pulses light blue. The printer is trying to connect to a wireless network.
On (signal bar cycles)	Blinks Solid blue light pulses and then flashes amber.	The printer is unable to connect to a wireless network.If the printer is unable to connect to a wireless network,(the Wireless icon)blinks and Er/61 appears on the control panel. Press (the Cancel button) to continue and then try connecting the printer to the wireless network again. See Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS).If problem persists, try connecting using the HP Smart app. See Connect your printer to a Wi-Fi network using HP Smart.
On (signal bar cycles)	Blinks Purple light pulses on the bar. The printer is in wireless setup mode.

To turn on or off the wireless capabilities of the printer

Press (the Wireless button) to turn on or off the printer wireless capabilities.

To restore network settings to default settings

1. Press and hold (the Information button) for 3 seconds, and then release the button. All control panel buttons will light up.
2. Press and hold (the Wireless button) and (the Cancel button). The printer restarts and, depending on your printer model, the Status light pulses purple or (the Wireless button) starts blinking blue. This indicates that the printer is in wireless setup mode. You can now set up a wireless connection between the printer and your device.

NOTE: Use the HP Smart app to connect the printer wirelessly.

Change the connection type

USB to a wireless connection

Windows 10/macOS

1. Unplug the USB cable from the printer.
2. Make sure your computer or mobile device is connected to your Wi-Fi network. On your mobile device, turn on Bluetooth and location services.
3. If your printer Wi-Fi was previously turned off, make sure to turn it on. For more information about wireless status, see To turn on or off the wireless capabilities of the printer.
4. If the printer is no longer in wireless setup mode, restore the printer network settings. See To restore network settings to default settings.
5. Open the HP Smart app on your computer or mobile device. See Use the HP Smart app to print, scan, and manage.
6. When prompted, create an HP account and register the printer.
7. Follow the on-screen instructions to connect the printer to your Wi-Fi network.

Wireless to a USB connection

Windows/macOS

NOTE: Always maintain an Internet connection. For the printer to work properly (whether you are using a Wi-Fi, Ethernet, or USB connection), it must always be connected to the Internet. See Connect your printer to a Wi-Fi network using HP Smart and Printer is unable to print.

1. If necessary, remove the label covering the USB port at the back of the printer.
2. Connect the printer and computer using a USB cable.
3. Open the HP Smart app on your computer. See Use the HP Smart app to print, scan, and manage.
4. From HP Smart, click or tap ⊕ (the Plus icon) or Add Printer, and then choose the option to select or add a printer. Follow the instructions to add the printer.
5. When prompted, create an HP account and register the printer.

3 Load media

• Load paper
• Load envelopes
• Load labels
• Load an original on the scanner glass
• Load an original in the document feeder (some models only)

Load paper

The following information describes how to load paper into the input tray.

NOTE: To avoid paper jams:

• Never add or remove paper from the input tray during printing.
  • Before loading the input tray, remove all of the paper from the input tray and straighten the stack.
• Use paper that is not wrinkled, folded, or damaged.
  ● Always use 1 size paper. For example, do not place A5 paper over A4 size paper.
  • Always push the paper guides to ensure paper does not slant/skew while picking up by printer.

To load paper

1. Remove paper from the input tray, if any.

TIP: To load Legal-size paper, lift the printer cover and, if necessary, leave it open. Depending on your printer model, you might also need to lower the tray door.

1. Slide the paper guides to the edges of the input tray.

1. Insert the stack of paper into the input tray with the top forward and the side to be printed on facing up.

1. Slide the paper guides until they touch the edges of the media.

1. Lower the tray cover and extend the output tray.

Load envelopes

The following information describes how to load paper into the input tray.

For a list of supported sizes and tray capacity, visit www.hp.com/support/ljM232eMFP. Click Product information, and then click the product specifications for your printer.

To load envelopes

1. Remove all paper from the input tray.

2. Insert the envelope into the middle of the input tray, with the short, postage end toward the back of the tray. The side to be printed on should face up.

1. Slide the paper guides until they touch the edges of the media.

2. Lower the tray cover and extend the output tray.

Load labels

The following information describes how to load paper into the input tray.

For a list of supported sizes and tray capacity, visit www.hp.com/support/ljM232eMFP. Click Product information, and then click the product specifications for your printer.

To load labels

1. Remove all paper from the input tray.
2. Insert the sheet of labels into the middle of the input tray, with the top edge of the sheet toward the back of the tray. The side to be printed on should face up.

1. Slide the paper guides until they touch the edges of the media.
2. Lower the tray cover and extend the output tray.

Load an original on the scanner glass

You can copy or scan originals by loading them on the scanner glass.

NOTE:

• The scanner might not work correctly if the scanner glass and lid backing are not clean.
• Remove all originals from the document feeder tray before lifting the lid on the printer.

To load an original on the scanner glass

1. Lift the scanner lid.

1. Load your original print-side down and align it with the marking on the rear left corner of the glass.

TIP: For more help on loading an original, refer to the engraved guides along the edge of the scanner glass.

1. Close the lid.

Load an original in the document feeder (some models only)

You can copy or scan a document by placing it in the document feeder.

CAUTION: Do not load photos in the document feeder, this might cause damage to your photos. Use only paper that is supported by the document feeder.

NOTE: Some features, such as the Fit to Page copy feature, do not work when you load your originals in the document feeder. For those features to work, load your originals on the scanner glass.

To load an original in the document feeder

1. Load your original print-side up into the document feeder.

a. If you are loading an original printed in portrait orientation, place the pages so that the top edge of the document goes in first. If you are loading an original printed in landscape orientation, place the pages so that the left edge of the document goes in first.

b. Slide the paper into the document feeder until you hear a tone.

TIP: For more help on loading originals in the document feeder, refer to the diagram on the document feeder tray.

1. Slide the paper-width guides inward until they stop at the left and right edges of the paper.

4 Print

Before you begin
• Print from a Windows computer
• Print from a Mac computer
• Print with mobile devices

NOTE: Depending on your printer, the Status light blinks or a solid green light appears on the bar when the printer is initializing, cooling down, performing automatic cleaning routines, or shutting down.

To provide productive printing, this printer may automatically enter cool-down mode under certain environmental conditions. This process might take several minutes. When the printer is cooling down, print jobs might pause, but these jobs will continue when the engine is ready.

Before you begin

• Set up and connect your printer using the HP Smart app. See Use the HP Smart app to print, scan, and manage and Connect your printer to a Wi-Fi network using HP Smart.
• Load paper in the input tray and open the output tray. See Load paper.
• Always maintain an Internet connection. For the printer to work properly (whether you are using a Wi-Fi, Ethernet, or USB connection), it must always be connected to the Internet. See Connect your printer to a Wi-Fi network using HP Smart and Printer is unable to print.
• Use only Original HP cartridges. The printer will not work as expected if non-Original HP cartridges or refilled cartridges are installed.

Print from a Windows computer

Review the requirements listed in Requirements for HP+ printers.

1. Make sure you have installed the HP Smart app. See Use the HP Smart app to print, scan, and manage.
2. Open the document you wish to print.
3. From the File menu in your software program, select the Print option.
4. Click the button that opens the Properties dialog box.

Depending on your software application, this button might be called Properties, Options, Setup, or Preferences.

1. Make sure your printer is selected.
2. Change any print settings, and Click OK.
3. Click Print or the OK button to print the job.

Print from a Mac computer

Review the requirements listed in Requirements for HP+ printers.

1. Make sure you have installed the HP Smart app. See Use the HP Smart app to print, scan, and manage.
2. From the computer, open System Preference, and select Printers and Scanners.
3. Click + (the Add button/icon), select the printer from the printer list, and then click Add.
4. Once connected, open the document you wish to print and use the Print command.
5. Make sure the desired printer is selected.
6. Change any print settings.
7. Click Print to print the document.

Print with mobile devices

You can use the HP Smart app to print documents and photos from your mobile device, social media account, or cloud storage. See Use the HP Smart app to print, scan, and manage.

You can also print directly from your mobile devices using AirPrint (iOS) or HP Print Service Plugin (Android):

• iOS: Devices running iOS 4.2 or later have AirPrint pre-installed.
• Android: Download the HP Print Service Plugin from the Google Play Store or your favorite app store, and then enable it on your device.

NOTE: You can print using HP Smart or AirPrint/HP Print Service Plugin when the mobile device is on the same network as the printer or a different network (using Wi-Fi Direct).

Print while connected to same Wi-Fi network

You can print documents and photos from your mobile device when the device is on the same Wi-Fi network as the printer.

Visit www.hp.com/go/mobileprinting for more information on mobile printing.

NOTE: Make sure your mobile device and printer are connected to the same Wi-Fi network. See Connect your printer to a Wi-Fi network using HP Smart.

Print without connecting to same Wi-Fi network (Wi-Fi Direct)

With Wi-Fi Direct, you can directly connect your computer or mobile device to the printer and print wirelessly —without connecting your computer or mobile device to an existing wireless network.

Visit www.hp.com/go/wifidirectprinting for more information on Wi-Fi Direct.

NOTE:

• Make sure Wi-Fi Direct on your printer is turned on. If Wi-Fi Direct is turned on, icon) appears on the control panel display.
  (the Wi-Fi Direct
• Up to 5 computers and mobile devices can connect to the printer using Wi-Fi Direct connection.

To turn Wi-Fi Direct on or off from the control panel:

1. Press and hold (the information button) for three seconds and then release the button.

All control panel buttons will light up.

1. Press (the Resume button) and (the Wireless button) at the same time.

TIP: Press ⓘ (the Information button) to print a report to check Wi-Fi Direct status and password.

5 Copy and scan

Make a copy
• Copy an identification (ID) card
- Scan using HP Smart (iOS/Android, Windows 10, and macOS)

Make a copy

Follow these steps to make a copy from the scanner glass:

1. Load the document on the scanner glass according to the indicators on the printer.

2. Press (the Menu button) to choose any of the following copy settings.

- Use (the Minus button) and (the Plus button) to adjust the number of copies to print.

- Select (the Lighter/Darker) setting, and then use (the Minus button) and (the Plus button) to adjust the darkness setting for the current copy job.

1. Press (the Copy button) to start copying.

TIP: If your device has a camera, you can use the HP Smart app to scan a printed document or photo with the device camera. You can then use HP Smart to edit, save, print, or share the image.

Copy an identification (ID) card

Use the ID Copy feature to copy both sides of identification card, or other small-size documents, onto the same side of one sheet of paper. The printer prints both images at the same time.

1. Open the scanner lid and place the ID card on the top half of the scanner glass as shown.

1. Close the scanner lid and press (the ID Copy button) to start copying.

When the copying is done, (the Open Lid light) is lit and "P2" appears on the display.

1. Open the scanner lid, flip over the ID card and place on the same section of the scanner glass.

1. Close the scanner lid and press ⬇ (the Resume button) to start scanning the second side and print.

Scan using HP Smart (iOS/Android, Windows 10, and macOS)

You can use the HP Smart app to scan documents or photos from the printer's scanner, and you can also scan using your device camera. HP Smart includes editing tools that allow you to adjust the scanned image before saving or sharing. You can print, save your scans locally or in cloud storage, and share them via email, SMS, Facebook, Instagram, etc. To scan with HP Smart, follow the instructions provided in the appropriate section below, depending on the type of device you are using.

• iOS/Android: www.hp.com/go/hpsmart-help
  • Windows 10: www.hp.com/go/hpsmartwin-help
  •macOS: www.hp.com/go/hpsmartmac-help

6 Configure your printer

• Use Web Services
- Update the printer
- Configure the printer using the Embedded Web Server (EWS)

Use Web Services

The printer offers innovative, cloud-based solutions, such as print anywhere, scan-and-save to cloud, and other services (including supplies auto replenishment). For more information, visit the HP Smart website (www.hpsmart.com).

NOTE: To use these cloud-based solutions, the printer must be connected to the Internet. Unless otherwise agreed, HP can modify or cancel these cloud-based solution offerings at its discretion.

Set up Web Services

1. Before you set up Web Services, make sure your printer is connected to the Internet.
2. Open the printer home page (the embedded web server or EWS). See To access and use the Embedded Web Server (EWS).
3. Click the HP Web Services tab.
4. In Web Services Settings, click Enable, and follow the on-screen instructions to accept the terms of use.
5. If prompted, choose to allow the printer to check for and install printer updates.

NOTE:

• If prompted for a password, enter the PIN from the label on your printer. See Things to note when accessing EWS.
• If prompted for proxy settings and if your network uses proxy settings, follow the on-screen instructions to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.

• If a printer update is available, the printer downloads and installs the update and then restarts automatically. Repeat the instructions above to set up HP Web Services.

• After the printer is connected to the HP server, the printer prints an information sheet. Follow the instructions on the information sheet to finish setting up Web Services.

Update the printer

HP offers periodic printer updates to improve printer performance, fix issues, or protect your printer against potential security threats.

If your printer is connected to a Wi-Fi or Ethernet network with Internet access, the printer automatically updates the printer when new updates are available. By default, the printer automatically checks for updates.

TIP: You can check to see if an update is available for the printer at any time. Learn more about checking for printer updates.

Configure the printer using the Embedded Web Server (EWS)

Use the Embedded Web Server (EWS) to manage printing functions from your computer.

• View printer status information
- Check the information and status of the printing supplies
• Receive notification of printer and supplies events
• View and change the network and the printer settings

To access and use the Embedded Web Server (EWS)

You can open EWS using one of the following:

• HP Smart app
  • HP printer software
  • Web browser using IP address
• Web browser using Wi-Fi Direct connection

Things to note when accessing EWS

• If the web browser displays a message indicating that the website is unsafe, select the option to continue. Accessing the website will not harm your device.
• If prompted, enter the default user name and password of the printer.

-User Name: admin

— Password: Open the cartridge access door, and see the label inside the printer.

• Depending on how the printer is connected, some features in EWS might not be available.
• EWS is not accessible beyond the network firewall.

To open EWS using HP Smart (iOS, Android, and Windows 10)

1. Open the HP Smart app on your computer or mobile device. See Use the HP Smart app to print, scan, and manage.
2. From HP Smart, select your printer, and then click or tap Advanced Settings.

To open EWS using an IP address (Wi-Fi or Ethernet connection)

1. Find out the IP address. Press (the Information button) on the printer to print an information page.
2. Open a web browser, type the IP address or hostname in the address bar, and then click or tap Enter.

To open EWS using an IP address (Wi-Fi Direct connection)

1. Make sure your device and the printer are connected using Wi-Fi Direct. See Print without connecting to same Wi-Fi network (Wi-Fi Direct).
2. Open a web browser, type the following IP address or hostname of the printer in the address bar, and then click or tap Enter.

IP Address: 192.168.223.1

Configure IP network settings

Use the following sections to configure the printer network settings.

View or change network settings

Use the Embedded Web Server to view or change IP configuration settings.

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. Click the Networking tab to obtain network information. Change settings as needed.

Rename the printer on a network

To rename the printer on a network so that it can be uniquely identified, use the Embedded Web Server.

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. Open the System tab.
3. On the Device Information page, the default printer name is in the Device Description field. You can change this name to uniquely identify this printer.
   NOTE: Completing the other fields on this page is optional.
4. Click the Apply button to save the changes.

Manually configure IPv4 TCP/IP parameters

Use the EWS to manually set an IPv4 address, subnet mask, and default gateway.

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. On the Networking tab, click IPv4 Configuration in the left navigation pane.
3. From the IP Preferred Address Method drop-down, select Manual, and then edit the IPv4 configuration settings.
4. Click the Apply button.

Assign or change the system password using the Embedded Web Server

Assign an administrator password for access to the printer and the HP Embedded Web Server so that unauthorized users cannot change the printer settings.

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. On the System tab, click the Administration link in the left navigation pane.
3. In the area labeled Product Security, enter the password in the Password field.

4. Re-enter the password in the Confirm Password field.

5. Click the Apply button.

NOTE: Make note of the password and store it in a safe place.

Change energy-conservation settings

The printer includes several economy features to conserve energy and supplies.

Set the Sleep/Auto Off After Inactivity setting

Use the EWS to set the amount of idle time before the printer enters sleep mode.

Complete the following procedure to change the Sleep/Auto Off After Inactivity setting:

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. Click the System tab, and then select Energy Settings.
3. From the Sleep/Auto Off After Inactivity drop-down, select the time for the delay.
4. Click the Apply button.

Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power

Use the EWS to set the amount of time before the printer shuts down.

NOTE: After the printer shuts down, the power consumption is 1 watt or less.

Complete the following procedure to change the Shut Down After Inactivity setting:

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. Click the System tab, and then select Energy Settings.
3. From the Shut Down After Inactivity drop-down, select the time for the delay.

NOTE: The default value is 4 hours.

1. Click the Apply button.

Set the Delay Shut Down setting

Use the EWS to select whether or not the printer delays shutting down after (the Power button) is pressed.

Complete the following procedure to change the Delay Shut Down setting:

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. Click the System tab, and then select Energy Settings.
3. Select or clear the Delay when ports are active option.

NOTE: When this option is selected the printer will not shut down unless all ports are inactive. An active network link will prevent the printer from shutting down.

7 Supplies, accessories, and parts

The printer only works with Original HP cartridges.

NOTICE: If cartridges that are not Original HP cartridges are installed in this printer (including refilled or non-Original HP cartridges), the printer will not work as expected.

• Order supplies, accessories, and parts
- Enable or disable the Cartridge Policy feature
- Replace the toner cartridge

Order supplies, accessories, and parts

Order

Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on the computer, enter the printer IP address in the address/URL field. The EWS provides options for purchasing Original HP supplies.

NOTE: You can also order using the HP Smart app. For information about this app, see Use the HP Smart app to print, scan, and manage.

Item Description Cartridge number Part number

Supplies
For use in North America, Australia, and New Zealand only
HP 134A Black Original LaserJet Toner Cartridge	Standard-capacity replacement black toner cartridge	134A W1340A
HP 134X High Yield Black Original LaserJet Toner Cartridge	High-capacity replacement black toner cartridge	134X W1340X
For use in the European Economic Area, Switzerland, UK, and Israel only*
HP 135A Black Original LaserJet Toner Cartridge	Standard-capacity replacement black toner cartridge	135A W1350A
HP 135X High Yield Black Original LaserJet Toner Cartridge	High-capacity replacement black toner cartridge	135X W1350X
For use in Africa, Latin America, Middle East, CIS, non-EU Balkan countries/regions, and Asia Pacific (except China, India, Australia, and New Zealand) only
HP 136A Black Original LaserJet Toner Cartridge	Standard-capacity replacement black toner cartridge	136A W1360A
HP 136X High Yield Black Original LaserJet Toner Cartridge	High-capacity replacement black toner cartridge	136X W1360X
For use in China and India only
HP 137A Black Original LaserJet Toner Cartridge	Standard-capacity replacement black toner cartridge	137A W1370A
HP 137X High Yield Black Original LaserJet Toner Cartridge	High-capacity replacement black toner cartridge	137X W1370X

*The product is regionalized for the regions and countries listed above. However, nothing herein must be deemed as an authorization from HP to import products into the European Economic Area, Switzerland, and the UK from any country outside that region.

Enable or disable the Cartridge Policy feature

The Cartridge Policy feature can be enabled or disabled using the embedded web server (EWS).

NOTE: Enabling or disabling this feature might require entering an administrator password.

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. Click the System tab, and then select Supply Settings.
3. From the Cartridge Policy drop-down menu, select off or Authorized HP.
4. Click the Apply button.

Replace the toner cartridge

The printer only works with Original HP cartridges.

NOTICE: If cartridges that are not Original HP cartridges are installed in this printer (including refilled or non-Original HP cartridges), the printer will not work as expected.

Cartridge information

Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover.

Remove and replace the toner cartridge

When a print cartridge approaches the end of useful life, you can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.

1. Open the cartridge access door, and then remove the old print cartridge.

1. Remove the new print cartridge from the packaging. Place the used print cartridge in the bag and box for recycling.

CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the protective cover or roller surface.

1. Grasp both sides of the print cartridge and gently rock the print cartridge to distribute the toner evenly inside the cartridge.

1. Remove the cover from the print cartridge.

1. Insert the print cartridge in the product, and then close the cartridge access door.

CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.

8 Solve problems

HP support
• Printer is unable to print
- Cannot set up Web Services
• Interpret control-panel light patterns
• Interpret printer display codes
• Print printer reports
- Restore original factory defaults and settings
- Cartridge low
• Printer does not pick up paper or misfeeds
- Clear paper jams
- Improve print quality
• Resolving print quality problems
- Improve copy and scan image quality
- Solve wireless network problems
- Solve Ethernet connection problems

HP support

For the latest product updates and support information, visit the product support website at www.hp.com/support/ljM232eMFP. HP online support provides a variety of options for help with your printer:

	Get software and drivers: Download software, drivers, and firmware you need for the printer.
	Ask the community: Join the community forums to find solutions, ask questions, and share tips.
	HP Diagnostic Tools: Use HP online tools to detect your printer and find recommended solutions.

Contact HP

If you need help from an HP technical support representative to solve a problem, visit the www.support.hp.com. The following contact options are available at no cost for in-warranty customers (HP agent-assisted support for out-of warranty customers may require a fee):

	Chat with an HP support agent or the HP Virtual Agent online.
	Call an HP support agent.

When contacting HP support, be prepared to provide the following information:

• Product name (located on the printer)
● Product number (located on a label inside the printer)
- Serial number (located on a label inside the printer)

Register printer

By taking just a few minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at www.register.hp.com

Additional warranty options

Extended service plans are available for the printer at additional costs. Go to www.hp.com/support/ljM232eMFP, select your country/region and language, then explore the service plan options available for your printer.

Additional supplies and toner information

For additional supplies and toner information and warranty policies, go to www.hp.com/go/learnaboutsupplies

Printer is unable to print

Check printer connection to the Internet

Verify that the printer is connected to the Internet. If disconnected, the printer will not work as expected.

Your printer might be occasionally disconnected from the Internet (for example, power outage, network or router issues or turning off the printer when not in use). You might be able to print a limited number of pages while the printer is disconnected, but it is critical to reconnect the printer to continue printing.

Make sure to use Original HP cartridges

Check that you are using Original HP cartridges. Original HP cartridges are manufactured and sold by HP in official HP packaging. HP+ printers require Original HP cartridges. If non-Original HP supplies or refilled cartridges are installed, HP+ printers will not operate as expected.

Check the printer settings and status

Press (the Information button) to print a summary of printer settings and status. Check this page for information about printer errors.

TIP: To set up the printer wirelessly, see Connect your printer to a Wi-Fi network using HP Smart.

If you are still unable to print, visit the HP Support website www.hp.com/support/ljM232eMFP

Cannot set up Web Services

To use the printer, it must always be connected to the Internet and Web Services must be enabled.

Learn more about setting up Web Services.

Interpret control-panel light patterns

Overview
• Light patterns

Overview

Status light overview Description
	White Idle, sleep, or working
	Amber Needs attention because an error has occurred
	Blue Wireless network connection status
	Green Starting up, processing, or updating
	Purple Wireless setup mode

Light patterns

Table 8-2 White

Light behavior Description
Solid white light on the bar. The printer is idle and not connected to a wireless network.
	To connect the printer to your wireless network, seeConnect your printer to a Wi-Fi network using HP Smart.
	If (the Cartridge light) is on, the printer cartridge level is low, seeCartridge is low.
	If (the Cartridge light) blinks, the printer cartridge level is very low, seeCartridge is very low.
	For a list of printer display codes, seeInterpret printer display codes.
	shes on the bar. The printer is processing and printing a print job.
	the center of the bar. The printer is in the sleep mode.

Table 8-3 Amber

Light behavior Description
Solid amber light on the bar. The printer door might not be closed properly. Make sure the cartridge access and rear access doors are closed properly.For a list of printer display codes, see Interpret printer display codes.

Table 8-4 Blue

Light behavior Description
Solid light blue light on the bar. The printer is idle and connected to a wireless network. A computer or mobile device is directly connected to the printer using Wi-Fi Direct.
	If (the Cartridge light) is on, the printer cartridge level is low, see Cartridge is low.
	If (the Cartridge light) blinks, the printer cartridge level is very low, see Cartridge is very low.
	For a list of printer display codes, see Interpret printer display codes.
The bar pulses light blue. The printer is trying to connect to a wireless network.
Solid blue light pulses and then flashes amber.	The printer is unable to connect to a wireless network.
	To resolve wireless connection, see Solve wireless network problems.

Table 8-5 Green

Light behavior Description

Solid green light on the bar.

The printer is initializing, waiting for confirmation, performing automatic cleaning routines, downloading and installing a printer update, or cooling down. (To provide productive printing, the printer may automatically enter the cool-down mode under certain environmental conditions.)For a list of printer display codes, seeInterpret printer display codes.NOTICE:The printer must be turned on during the updating process. Do not turn off the printer or disconnect the power before the update is complete.NOTE:If a problem occurs while installing the printer update, the printer will restart and try to update automatically (with an active Internet connection).When the printer is cooling down, print jobs might pause.Print jobs will continue when the engine is ready. This might take several minutes.

Table 8-6 Purple

Light behavior Description
Purple light pulses on the bar. The printer is in wireless setup mode.
	If the (information button) blinks, press it to connect.
Solid purple light blinks fast and then flashes amber.	Time is running out for the Wi-Fi Protected Setup (WPS) mode.
	Press (the Cancel button) to clear the error. For more information, see Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS).

Interpret printer display codes

Table 8-7 Control-panel light patterns

Code on display State of the printer Action
Go/01	The printer is in manual-feed mode.	Load the correct paper type and size for the print job in the input tray, and then press ↓ (the Resume button) to continue or press (the Cancel button) to cancel the current job.
Go/02	The printer is processing a manual duplex job.	Load the pages into the input tray to print their second sides, and then press ↓ (the Resume button) to continue or press (the Cancel button) to cancel the current job.
Go/03	The paper type or size loaded in the input tray is different from the paper type or size specified in the print job settings.	Load the paper type and size that matches the print job settings into the input tray, or press ↓ (the Resume button) to continue with the currently loaded paper. Alternatively, you can press ✗ (the Cancel button) to cancel the current job.
Go/06(Wireless only)	The printer has received a request to connect to this printer using Wi-Fi Direct.	Press (resume button) to connect or press (the Cancel button) to stop.
P2 An ID Copy job has been started.		When (the Open Lid light) blinks, open the lid and turn over the id tion card, close the lid, and then press (the Resume button) to continue or press (the Cancel button) to cancel the current job.
Er/01	The input tray is empty.	Load t ut tray or press (the Cancel button) to cancel the current job.
Er/02	The cartridge access door is open. Verify that the top cover is fully closed.
Er/03	The printer failed to pick a sheet of paper to print.	Press (resume button) to retry or reload the paper and print again.
Er/04	Paper jam in the input tray/printer base.	Clear jam in the input tray area or at the base of the printer. After clearing paper, press ↓ (the Resume button) to continue. See Clear paper jams.
Er/05	Paper jam in the toner cartridge area.	Clear jam in the toner cartridge area. Close the door and your print job should resume automatically. See Clear paper jams.
Er/06	Paper jam in the output tray area.	Clear jam in the output tray area. After clearing the paper, press ↓ (Resume button) to continue. See Clear paper jams.
Er/07 The toner cartridge is missing or incorrectly installed.		Install or reinstall the toner cartridge.
Er/08	The toner level is too low for printing.	The cartridge needs to be replaced, or the cartridge setting needs to be changed to Continue in the EWS (see To open EWS using HP Smart (iOS, Android, and Windows 10)). Under System tab, click Supply Settings—if the Very Low Setting is configured to Continue, then the Supply Light will blink without an error code.
Er/11	There is a problem with the toner cartridge.	Make sure the shipping material has been removed from the cartridge and that the cartridge is compatible and not damaged.
Er/14 The toner cartridge has been protected and is not allowed to be used in this printer.		Replace with the correct toner cartridge.
Er/17 An unauthorized toner cartridge is installed. Replace with the correct toner cartridge.
Er/20	Cartridge sensor error.	Turn off the printer. Wait for 30 seconds and turn on the printer. If the problem persists, contact www.hp.com/support/ljM232eMFP
Er/23 The printer is running low on memory (Print, Copy, or Scan).		Press (the Cancel button) to cancel current job. Break the job into smaller jobs that contain fewer pages and resend. Avoid doing multiple tasks at a time such as scanning while printing.
Er/26 The printer has experienced a general engine error.		Press (the Resume button) to continue. If error repeats, turn off the printer. Wait for 30 seconds and turn on the printer. If the problem persists, contact www.hp.com/support/ljM232eMFP
Er/30	There is an issue with the scanner.	Remove the protective sheet from the scanner glass (if applicable). Turn off the device, wait 30 seconds and then turn it on. If the problem persists, contact www.hp.com/support/ljM232eMFP
Er/41	Paper jam in the document feeder.	Clear jam in the document feeder. After clearing the paper, copy or scan the job again. See Clear jams in the document feeder (some models only).
Er/42	Paper jam in the rear duplexer.	Clear jam in the rear duplexer. After clearing the paper, press (the Resume button) to continue. See Clear jams in the rear duplexer.
Er/50	There is an issue with the print engine.	Turn off the printer. Wait for 30 seconds and turn on the printer. If the problem persists, contact www.hp.com/support/ljM232eMFP
Er/51
Er/52
Er/54
Er/55
Er/58
Er/59
Er/61 An error occurred when attempting a wireless WPS connection.		Press the (the Cancel button) to continue and then try connecting the printer to the wireless network again. See Connect your printer to a Wi-Fi network using Wi-Fi Protected Setup (WPS).If problem persists, try connecting using the HP Smart app. See Connect your printer to a Wi-Fi network using HP Smart.
Er/66 The wireless hardware is not detected.		Press (the Resume button) to continue without the wireless hardware. Else, turn off the printer. Wait for 30 seconds and turn on the printer. If the problem persists, contact www.hp.com/support/ljM232eMFP
Er/77	Secure device failure.	Turn off the printer. Wait for 30 seconds and turn on the printer. If the problem persists, contact www.hp.com/support/ljM232eMFP

Print printer reports

Printer report How to print Description
Information Report	Press information button).	Printer Information Report provides a summary of the printer information and its current status.
Configuration Report	Press and hold [WGDB] information button) for 3 seconds until all the buttons are lit. Press (the Resume button) to print a configuration report.	Configuration report shows the printer usage log (pages printed, images scanned), event logs, copy/energy settings, network status and more.
Wireless Network Test Report	Press and hold [SACY] information button) for 3 seconds until all the buttons are lit. Press [i] (the Information button) and [TDSW] resume button) at the same time.Alternatively, open EWS. SeeTo access and use the Embedded Web Server (EWS), click Networking tab, and click Wireless Configuration, and then click Print Test Report.	Wireless Network Test Report shows the diagnostics results for the status of the wireless network, wireless signal strength, detected networks, and more.
Web Service information page	Open EWS. SeeTo access and use the Embedded Web Server (EWS), click HP Web Services tab, and click Web Services Settings and then click Print Information Sheet.If you have not enabled the Web Services, click Enable to Print Information Sheet.	Depending on the Web Services status, Web Services Reports provide different instructions to help you turn on Web Services, set up Web Services, fix connection issues, and more.
Adjust Alignment Test Page	Open EWS. SeeTo access and use the Embedded Web Server (EWS), click System tab, and click Service, follow the on-screen instructions in Adjust Alignment to position the image on desired location on the paper.	The printer prints an alignment page.

Restore original factory defaults and settings

If you disable some functions or change some settings and want to change them back, you can restore the printer to the original factory settings or network settings.

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. On the System tab, click Service.
3. In the Restore Defaults area, click the Restore defaults button.
   The printer automatically restarts.

Cartridge low

Cartridge is low

Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The cartridge does not need to be replaced now.

Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner cartridge into the printer and close the cover.

Cartridge is very low

Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The cartridge does not need to be replaced now unless the print quality is no longer acceptable.

Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on that toner cartridge has ended.

Change the "Very Low" settings

You can change the way the printer reacts when supplies reach the Very Low state. You do not have to re-establish these settings when you install a new toner cartridge.

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. Select the System tab, and then select Supply Settings.
3. Select one of the following options from the Very Low Setting (Black Cartridge): drop-down list:
4. Select the Stop option to set the printer to stop printing until you replace the cartridge.
5. Select the Continue option to set the printer to alert you that the cartridge is very low, but to continue printing.

Order supplies

Order supplies and paper www.hp.com/go/suresupply

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the printer IP address in the address/URL field. The EWS provides options for purchasing Original HP supplies.

Printer does not pick up paper or misfeeds

Introduction

The following solutions can help solve problems if the printer is not picking up paper from the input tray or is picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.

• The product does not pick up paper
• Clean the pickup roller
• The product picks up multiple sheets of paper

The product does not pick up paper

If the product does not pick up paper from the input tray, try these solutions.

1. Open the product and remove any jammed sheets of paper.
2. Load the tray with the correct size of paper for your job.
3. Make sure the paper size and type are set correctly.
4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray.
5. Clean the pickup roller.

NOTE: If the problem persists, visit the support site for this printer at www.hp.com/support/ljM232eMFP to learn more about solving paper problems.

Clean the pickup roller

1. Turn off the printer.
2. Unplug the power cord from the back of the printer.
3. Remove the stack of paper from the input tray.
4. Flip the printer on its side, as shown.

1. Release and hold on to the blue latch, and then remove the panel.

1. Dampen a soft, lint-free cloth with alcohol or water, and then wipe each roller.

NOTE: Apply a moderate amount of pressure to each roller to ensure that they are completely cleaned.

1. Wait approximately 10 minutes to allow the pickup roller to dry completely.
2. While holding onto the blue latch, align and insert the panel as shown. Release the blue latch to lock the panel in the place.

1. Flip the printer back to the original, upright position.

1. Reload the stack of paper into the input tray.

2. Plug the power cord back into the printer, and then turn on the printer.

The product picks up multiple sheets of paper

If the product picks up multiple sheets of paper from the input tray, try these solutions.

1. Remove the stack of paper from the input tray and rotate it 180 degrees, and flip it over. Return the stack of paper to the input tray.

2. Use only paper that meets HP specifications for this product.

3. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.

4. Make sure the input tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the input tray.

5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray.

6. Make sure the printing environment is within recommended specifications.

Clear paper jams

Introduction

The following information includes instructions for clearing paper jams from the printer.

Jam locations
• Frequent or recurring paper jams?
• Clear jams from the input tray
• Clear jams in the printer base
• Clear jams from the print cartridge area
• Clear jams from the output areas
• Clear jams in the document feeder (some models only)
• Clear jams in the rear duplexer

Jam locations

Jams can occur at the following locations in the product.

Location Error code

Input tray/printer base Er/04

Print cartridge area Er/05

Output tray Er/06

Document feeder Er/41

Rear duplexer Er/42

NOTE: Jams can occur in more than one location.

Frequent or recurring paper jams?

Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the problem continue with the next step until you have resolved the problem.

1. If paper has jammed in the printer, clear the jam and then print a test page to test the printer.
2. Check that the tray is configured for the correct paper size and type.

a. Open EWS. See To access and use the Embedded Web Server (EWS).
b. Click the System tab, and then click the Paper Setup page.
c. Select the type of paper that is in the tray.

1. Turn the printer off, wait 30 seconds, and then turn it on again.
2. Print a cleaning page to remove excess toner from inside the printer.
3. Print a test page to test the printer.

If none of these steps resolves the problem, the printer might need service. Contact support.

Clear jams from the input tray

Error code: Er/04

CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.

When removing jammed media, pull the jammed media straight away from the product. Pulling jammed media out of the product at an angle can damage the product.

NOTE: Depending on where the jam is located, some of the following steps might not be necessary.

1. Open the cartridge access door, and then remove the print cartridge.

1. Remove the media stack from the input tray.

1. With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the printer.

1. Reinstall the print cartridge, and then close the cartridge access door.

Clear jams in the printer base

Error code: Er/04

1. Flip the printer on its side, as shown.

1. Release and hold on to the blue latch, and then remove the panel.

1. Remove the jammed media.

1. While holding onto the blue latch, align and insert the panel as shown. Release the blue latch to lock the panel in the place.

1. Flip the printer back to the original, upright position.

Clear jams from the print cartridge area

Error code: Er/05

1. Open the cartridge access door, and then remove the print cartridge.

1. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it out of the printer.

1. Reinstall the print cartridge, and then close the cartridge access door.

Clear jams from the output areas

Error code: Er/06

CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects is not covered by the warranty.

When a jam occurs, (the Paper light) blinks, and a solid amber light appears on the bar (depending on the printer).

Remove any visible jammed paper from the output tray area. Use both hands to remove jammed paper to avoid tearing the paper.

Clear jams in the document feeder (some models only)

Error code: Er/41

When a jam occurs, a jam message displays on the printer control panel.

1. Remove any loose paper from the input tray of the document feeder.

1. Remove any jammed paper visible in the input tray area. Use both hands to remove jammed paper to avoid tearing the paper.

1. Lift the jam-access cover in the document feeder.
2. Remove any jammed paper.
3. Close the jam-access cover.

Clear jams in the rear duplexer

Error code: Er/42

Use the following procedure to check for paper in all possible jam locations in the rear duplexer.

1. Open the rear access door.

2. If you can see the jammed paper, carefully grasp the jammed paper, and then slowly pull it out of the printer.

1. Close the rear access door.

Improve print quality

Introduction
• Print from a different software program
- Check the paper-type setting for the print job
- Check toner-cartridge status
- Clean the cartridge
• Print a cleaning page
• Visually inspect the toner cartridge
• Check paper and the printing environment
- Adjust Print Density

Introduction

The following information provides troubleshooting steps to resolve print-quality problems, including the following problems:

• Smears
- Fuzzy print
Dark print
• Light print
• Streaks
- Missing toner
• Scattered dots of toner
- Loose toner
- Skewed images

To resolve these or other print-quality problems, try the following solutions in the order presented.

For information about resolving specific image defects, see Resolving print quality problems.

Print from a different software program

Try printing from a different software program. If the page prints correctly, the problem is with the software program from which you were printing.

If the page does not print correctly, try updating the printer and print again. See Update the printer.

Check the paper-type setting for the print job

Check the paper type setting when printing from a software program and the printed pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.

Check the paper type setting on the printer

Verify that the tray is loaded with the correct type of paper.

Check the paper type setting (Windows)

1. From the software program, select the Print option.
2. Select the printer, and then click the Properties or Preferences button.
3. Check the paper settings.

Check the paper type setting (OS X)

1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the printer.

3. Select a type from the Media Type drop-down list.

4. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Finishing menu.

Check toner-cartridge status

Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of other replaceable maintenance parts.

Step one: Find supplies information

From the printer control panel, press (the Information button) to print an information report.

Step two: Check supplies status

1. Open EWS (see To access and use the Embedded Web Server (EWS)) to look at the supplies status report of the toner cartridges and if applicable, the status of other replaceable maintenance parts.
   Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The configuration report indicates when a supply level is very low.
   Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on that toner cartridge has ended.
   The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable. Consider having a replacement available to install when print quality is no longer acceptable.
   If you determine that you need to replace a toner cartridge or other replaceable maintenance parts, the configuration report lists the genuine HP part numbers.

2. Check to see if you are using a genuine HP cartridge.

A genuine HP toner cartridge has "HP" on it, or has the HP logo on it. For more information on identifying HP cartridges go to www.hp.com/go/learnaboutsupplies

Clean the cartridge

During the printing process, cartridges might be contaminated by paper dust and cause print quality issues such as background issues, vertical dark bands, or repetitive horizontal banding.

Follow these steps to improve the above mentioned print quality issues:

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. Click the System tab, and then click Service.
3. In the Cartridge Cleaning Mode area, click Start to begin the cleaning process.

Print a cleaning page

During the printing process paper, toner, and dust particles can accumulate inside the printer and can cause print-quality issues such as toner specks or spatter, smears, streaks, lines, or repeating marks.

Use the following procedure to print a cleaning page.

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. On the System tab, click Service.
3. In the Fuser Cleaning mode area, click Start to begin the cleaning process.

Visually inspect the toner cartridge

Follow these steps to inspect the toner cartridge.

1. Remove the toner cartridges from the printer, and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. If you see any damage on the toner cartridge, replace the toner cartridge.
4. Reinstall the toner cartridge, and print a few pages to see if the problem has resolved.

Check paper and the printing environment

Step one: Use paper that meets HP specifications

Some print-quality problems arise from using paper that does not meet HP specifications.

● Always use a paper type and weight that this printer supports.
- Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges.
- Use paper that has not been previously printed on.
- Use paper that does not contain metallic material, such as glitter.

- Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in Inkjet printers.

• Use paper that is not too rough. Using smoother paper generally results in better print quality.

Step two: Check the environment

The environment can directly affect print quality and is a common cause for print-quality or paper-feeding issues. Try the following solutions:

• Move the printer away from drafty locations, such as open windows or doors, or air-conditioning vents.
  • Make sure the printer is not exposed to temperatures or humidity outside of printer specifications.
• Do not place the printer in a confined space, such as a cabinet.

- Place the printer on a sturdy, level surface.

- Remove anything that is blocking the vents on the printer. The printer requires good air flow on all sides, including the top.

- Protect the printer from airborne debris, dust, steam, grease, or other elements that can leave residue inside the printer.

Adjust Print Density

Complete the following steps to adjust the print density.

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. Click the System tab, and then select System Setup from the left navigation pane.
3. Select the correct density settings.
4. Click Apply to save the changes.

Resolving print quality problems

Introduction
• Troubleshoot print quality problems

Introduction

The following information provides troubleshooting steps for solving image defect issues, including the following defects:

• Light print
- Gray background or dark print
- Blank pages
- Black pages
Dark or light bands
- Dark or light streaks
- Missing toner
- Skewed images
- Colors that do not align
- Curled paper

Troubleshoot print quality problems

Table 8-8 Image defects table quick reference
Table 8-9 Light print Table 8-10 Gray background or dark print Table 8-11 Blank page — No print

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Table 8-8 Image defects table quick reference (continued)

Table 8-12 Black page Table 8-13 Banding defects Table 8-14 Streak defects

Table 8-15 Fixing/fuser defects Table 8-16 Image placement defects Table 8-17 Output defects

Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues.

1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with continued printing.
2. Check the condition of the cartridge. If a cartridge is in a Very Low state (it has passed the rated life), replace the cartridge.
3. Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try using a different ream of media or a different tray. Try using a different print mode.
4. Make sure that the printer is within the supported operating temperature/humidity range.
5. Make sure that the paper type, size, and weight are supported by the printer. See the printer support page at www.hp.com/support/ljM232eMFP for a list of the supported paper sizes and types for the printer.

NOTE: The term "fusing" refers to the part of the printing process where toner is affixed to paper.

The following examples depict letter-size paper that has passed through the printer short-edge first.

Table 8-9 Light print

Description Sample Possible solutions
Light print:The printed content on the entire page is light or faded.		1. Reprint the document.2. Remove the cartridge, and then shake it to redistribute the toner.3. Make sure that the cartridge is installed correctly.4. Print a configuration report and check for life and usage of the cartridge (Press and hold the i (the Information button) for 3 seconds until all the buttons are lit, then press the ↓ (the Resume button) to print a configuration report).5. Replace the toner cartridge.6. If the problem persists, go to www.hp.com/support/ljM232eMFP

Table 8-10 Gray background or dark print

Description Sample Possible solutions
Gray background or dark print:The image or text is darker than expected.		1. Make sure that the paper in the trays has not already been run through the printer.2. Use a different paper type.3. Reprint the document.4. Mono models only: From the printer EWS, go to the Adjust Toner Density menu, and then adjust the toner density to a lower level.5. Make sure that the printer is in within the supported operating temperature and humidity range.6. Replace the toner cartridge.7. If the problem persists, go to www.hp.com/support/ljM232eMFP

Table 8-11 Blank page — No print

Description Sample Possible solutions
Blank page — No print:The page is completely blank and contains no printed content.		1.Make sure that the cartridge is genuine HP cartridges.2.Make sure that the cartridge is installed correctly.3.Print with a different cartridge.4.Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type.5.If the problem persists, go towww.hp.com/support/ljM232eMFP

Table 8-12 Black page

Description Sample Possible solutions
Black page:The entire printed page is black.		1. Visually inspect the toner cartridge to check for damage.2. Make sure that the cartridge is installed correctly.3. Replace the toner cartridge.4. If the problem persists, go to www.hp.com/support/ljM232eMFP

Table 8-13 Banding defects

Description Sample Possible solutions
Repetitive wide-pitch banding and Impulse bands:Dark or light lines which repeat down the length of the page. They might be sharp or soft in nature. The defect displays only in areas of fill, not in text or sections with no printed content.		1. Reprint the document.2. Replace the toner cartridge.3. Use a different paper type.4. If the problem persists, go to www.hp.com/support/ijM232eMFP

Table 8-14 Streak defects

Description Sample Possible solutions
Light vertical streaks:Light streaks that usually span the length of the page. The defect displays only in areas of fill, not in text or sections with no printed content.			1. Reprint the document.2. Remove the cartridge, and then shake it to redistribute the toner.3. If the problem persists, go towww.hp.com/support/ljM232eMFPNOTE: Both light and dark vertical streaks can occur when the printing environment is outside the specified range for temperature or humidity. Refer to your printer's environmental specifications for allowable temperature and humidity levels.
Dark vertical streaks and ITB cleaning streaks (color models only):Dark lines which occur down the length of the page. The defect might occur anywhere on the page, in areas of fill or in sections with no printed content.			1. Reprint the document.2. Remove the cartridge, and then shake it to redistribute the toner.3. Print a cleaning page.4. Check the toner level in the cartridge.See To open EWS using HP Smart (iOS, Android, and Windows 10).5. If the problem persists, go towww.hp.com/support/ljM232eMFP

Table 8-15 Fixing/fuser defects

Description Fixing/fuser Possible solutions
Hot fuser offset (shadow):Slight shadows, or offsets, of the image repeated down the page. The repeated image might fade with each recurrence.		1. Reprint the document.2. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type.3. If the problem persists, go towww.hp.com/support/ljM232eMFP
Poor fusing:Toner rubs off along either edge of page.This defect is more common at the edges of high-coverage jobs and on light media types but can occur anywhere on the page.		1. Reprint the document.2. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a heavier paper type.3. If the problem persists, go towww.hp.com/support/ljM232eMFP

Table 8-16 Image placement defects

Description Sample Possible solutions
Margins and skew:The image is not centered, or is skewed on the page. The defect occurs when the paper is not positioned properly as it is pulled from the tray and moves through the paper path.		1. Reprint the document.2. Remove the paper and then reload the tray. Make sure that all the paper edges are even on all sides.3. Make sure that the top of the paper stack is below the tray full indicator. Do not overfill the tray.4. Make sure that the paper guides are adjusted to the correct size for the paper. Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray.5. If the problem persists, go to www.hp.com/support/ljM232eMFP

Table 8-17 Output defects

Description Sample Possible solutions
Output curl:Printed paper has curled edges. The curled edge can be along the short or long side of the paper. Two types of curl are possible:Positive curl:The paper curls toward the printed side. The defect occurs in dry environments or when printing high coverage pages.Negative curl:The paper curls away from the printed side. The defect occurs in high-humidity environments or when printing low coverage pages.		1. Reprint the document.2. Positive curl:From the printer EWS, select a heavier paper type. The heavier paper type creates a higher temperature for printing.Negative curl:From the printer EWS, select a lighter paper type. The lighter paper type creates a lower temperature for printing. Try storing the paper in a dry environment prior or use freshly opened paper.3. Print in duplex mode.4. If the problem persists, go towww.hp.com/support/ljM232eMFP
Output stacking:The paper does not stack well in the output tray. The stack might be uneven, skewed, or the pages might be pushed out of the tray and onto the floor. Any of the following conditions can cause this defect:Extreme paper curlThe paper in the tray is wrinkled or deformedThe paper is a non-standard papertype, such as envelopesThe output tray is too full		1. Reprint the document.2. Extend the output bin extension.3. If the defect is caused by extreme paper curl, complete the troubleshooting steps for Output curl.4. Use a different paper type.5. Use freshly opened paper.6. Remove the paper from the output tray before the tray gets too full.7. If the problem persists, go towww.hp.com/support/ljM232eMFP

Improve copy and scan image quality

Introduction

If the printer is having image quality problems, first make sure you are using high-quality originals. If the problem still exists, try the following solutions in the order presented to resolve the issue.

• Check the scanner glass for dirt and smudges
• Check the paper settings
• Optimize for text or pictures
• Edge-to-edge copying

If the issue is not resolved, see Improve print quality for further solutions.

Check the scanner glass for dirt and smudges

Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner.

1. Press ⏻ (the Power button) to turn the printer off, and then disconnect the power cable from the electrical outlet.
2. Open the scanner lid.
3. Clean the scanner glass and the white plastic backing underneath the scanner lid with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.

CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.

1. Dry the glass and white plastic parts with a chamois or a cellulose sponge to prevent spotting.

2. Connect the power cable to an outlet, and then press ⏻ (the Power button) to turn the printer on.

Check the paper settings

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. On the Systems tab, click Paper Setup.
3. Change the necessary settings, and then click Apply.

Optimize for text or pictures

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. On the Copy tab, select the Optimize drop-down list.

3. Select the setting you want to use.

4. Mixed: Use this setting for documents that contain a mixture of text and graphics.

5. Text: Use this setting for documents that contain mostly text.
   • Picture: Use this setting for documents that contain mostly graphics.

6. Change the necessary settings, and then click Apply.

Edge-to-edge copying

The printer cannot print fully edge-to-edge. There is a 4 mm (1/6 in) unprintable border around the page.

Considerations for printing or scanning documents with cropped edges:

• When the original is smaller than the output size, move the original 4 mm (1/6 in) away from the corner indicated by the icon on the scanner. Recopy or scan in this position.
• When the original is the size of the printed output that you want, use the Reduce/Enlarge feature to reduce the image so the copy is not cropped.

Solve wireless network problems

Introduction
• Wireless connectivity checklist
• The printer does not print after the wireless configuration completes
• The printer does not print, and the computer has a third-party firewall installed
• The wireless connection does not work after moving the wireless router or printer
- Cannot connect more devices to the wireless printer (Wi-Fi Direct)
• The wireless printer loses communication when connected to a VPN
• The network does not appear in the wireless networks list
• The wireless network is not functioning
• Perform a wireless network diagnostic test
- Reduce interference on a wireless network

Introduction

Use the troubleshooting information to help resolve issues.

NOTE: To determine if Wi-Fi Direct printing is enabled on your printer, print an information report from the printer control panel

Wireless connectivity checklist

• Verify that the printer and the wireless router are turned on and have power. Also make sure that the wireless radio in the printer is turned on.
• Verify that the service set identifier (SSID) is correct. Print an information report to determine the SSID.

On the printer control panel, press (the Information button).

If you are not sure the SSID is correct, run the wireless setup again.

• With secured networks, verify that the security information is correct. If the security information is incorrect, run the wireless setup again.
• If the wireless network is working correctly, try accessing other computers on the wireless network. If the network has Internet access, try connecting to the Internet over a wireless connection.
• Verify that the encryption method (AES or TKIP) is the same for the printer as it is for the wireless access point (on networks using WPA security).
• Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access point (wireless router).

• Verify that obstacles do not block the wireless signal. Remove any large metal objects between the access point and the printer. Make sure poles, walls, or support columns containing metal or concrete do not separate the printer and wireless access point.

• Verify that the printer is located away from electronic devices that might interfere with the wireless signal. Many devices can interfere with the wireless signal including motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

• Verify that the print driver is installed on the computer.
• Verify that you have selected the correct printer port.
• Verify that the computer and printer connect to the same wireless network.
• For OS X, verify that the wireless router supports Bonjour.

The printer does not print after the wireless configuration completes

1. Make sure that the printer is turned on and in the ready state.
2. Turn off any third-party firewalls on your computer.
3. Make sure that the wireless network is working correctly.
4. Make sure that your computer is working correctly. If necessary, restart the computer.
5. Verify that you can open the printer EWS from a computer on the network.
6. If problem persists, see Printer is unable to print.

The printer does not print, and the computer has a third-party firewall installed

1. Update the firewall with the most recent update available from the manufacturer.
2. If programs request firewall access when you install the printer or try to print, make sure you allow the programs to run.
3. Temporarily turn off the firewall, and then install the wireless printer on the computer. Enable the firewall when you have completed the wireless installation.

The wireless connection does not work after moving the wireless router or printer

1. Make sure that the router or printer connects to the same network that your computer connects to.
2. Print a information report.
3. Compare the service set identifier (SSID) on the information report to the SSID in the printer configuration for the computer.
4. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for the printer.

Cannot connect more devices to the wireless printer (Wi-Fi Direct)

1. Make sure that the other computers are within the wireless range and that no obstacles block the signal. For most networks, the wireless range is within 30 m (100 ft) of the wireless access point.
2. Make sure that the printer is turned on and in the ready state.
3. Make sure there are not more than 5 concurrent Wi-Fi Direct users.

4. Turn off any third-party firewalls on your computer.

5. Make sure that the wireless network is working correctly.

6. Make sure that your computer is working correctly. If necessary, restart the computer.

The wireless printer loses communication when connected to a VPN

• Typically, you cannot connect to a VPN and other networks at the same time.

The network does not appear in the wireless networks list

• Make sure the wireless router is turned on and has power.
  • The network might be hidden.
• Make sure that the printer is within wireless range of the wireless router, and that there are no obstacles blocking the signal.
• The printer operates on the 2.4 GHz and 5 GHz wireless bands.
• Refresh the wireless networks list.
• Try restarting the printer.

The wireless network is not functioning

1. To verify if the network has lost communication, try connecting other devices to the network.
2. Test network communication by pinging the network.

a. Open a command-line prompt on your computer.

• For Windows, click Start, click Run, type cmd, and then press Enter.
• For OS X, go to Applications, then Utilities, and open Terminal.

b. Type ping followed by the router IP address.

c. If the window displays round-trip times, the network is working.

1. Make sure that the router or printer connects to the same network that the computer connects to.

a. On the printer control panel, press ⓘ (the Information button) to print an information report.
b. Compare the service set identifier (SSID) on the information report to the SSID in the printer information for the computer.
c. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for the printer.

Perform a wireless network diagnostic test

A wireless network diagnostic test can be performed using the printer control panel or the Embedded Web Server (EWS). The wireless network diagnostic test provides information about the wireless network settings.

Method one: Perform a wireless network diagnostic test using the printer control panel

- From the printer control panel, press and hold ⓘ (the Information button) for 3 seconds, and then press (the Information button) (the Resume button) at the same time.

Method two: Perform wireless network diagnostic test using the EWS

1. Open EWS. See To access and use the Embedded Web Server (EWS).
2. Select the Networking tab.
3. On the Wireless Configuration page, verify that the On option is selected.
4. Click the Print Test Report button to print a test page that shows test results.

Reduce interference on a wireless network

The following tips can reduce interference in a wireless network:

• Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt radio signals.
• Keep the wireless devices away from large masonry structures and other building structures. These objects can absorb radio waves and lower signal strength.
• Position the wireless router in a central location in line of sight with the wireless printers on the network.

Solve Ethernet connection problems

Check the following:

• The network is operational and the network hub, switch, or router is turned on.
• The Ethernet cable is properly connected between the printer and the router. The Ethernet cable is plugged into the Ethernet port on the printer and the light near the connector lights up when connected.
• Antivirus programs, including spyware protection programs, are not impacting your network connection to the printer. If you know that antivirus or firewall software is preventing your computer from connecting to the printer, use the HP online firewall troubleshooter to help solve the problem.
• Run the HP Print and Scan Doctor to troubleshoot the issue automatically. The utility will try to diagnose and fix the issue. The HP Print and Scan Doctor may not be available in all languages.

A Printer specifications

Review the requirements listed in Requirements for HP+ printers.

IMPORTANT: The following specification are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/ljM232eMFP

• Technical specifications
• System requirements
• Printer dimensions
• Power consumption, electrical specifications, and acoustic emissions
• Operating-environment range
- Warning icons
- Laser Warning

Technical specifications

For more information, visit www.hp.com/support/ljM232eMFP. Select your country or region. Click Product Support & Troubleshooting. Enter the name shown on the front of the printer, and then select Search. Click Product Information, and then select Product specifications.

System requirements

For information about software and system requirements or future operating system releases and support, visit the HP online support website at www.hp.com/support/ljM232eMFP

Printer dimensions

Figure A-1 Dimensions for the printer (d/dw model)

Printer fully closed Printer fully open

1. Height 241.90 mm (9.52 in) 436.25 mm (17.17 in)

2. Depth 298.62 mm (11.75 in) 419.61 mm (16.52 in)

3. Width 368 mm (14.48 in) 368 mm (14.48 in)

Weight (with cartridges) 7.6 kg (16.75 lb)

Figure A-2 Dimensions for the printer (sdn/sdw model)

Printer fully closed Printer fully open

1. Height 294.40 mm (11.59 in) 452.83 mm (17.82 in)

2. Depth 307.95 mm (12.12 in) 467.64 mm (18.41 in)

3. Width 418 mm (16.45 in) 418 mm (16.45 in)

Weight (with cartridges) 9.5 kg (20.94 lb)

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljM232eMFP for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

Environment Recommended Allowed
Temperature 17.5° to 25°C (63.5° to 77°F) 15° to 32°C (59° to 90.5°F)
Operating humidity 30% to 70% relative humidity (RH), non-condensing	10% to 80% (RH), non-condensing
Relative humidity 20% to 70% relative humidity (RH), non-condensing	10% to 80% (RH), non-condensing
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)

Warning icons

Warning icon definitions: The following warning icons may appear on HP products. Apply appropriate caution where applicable.

Caution: Electric shock

Caution: Hot surface

Caution: Keep body parts away from moving parts

Caution: Sharp edge in close proximity

Warning

Laser Warning

CAUTION - CLASS 3B INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO THE BEAM.

ATTENTION - RAYONNEMENT LASER INVISIBLE DE CLASSE 3B EN CAS D'OUVERTURE. ÉVITEZ L'EXPOSITION AU FAISCEAU.

B Service and support

• HP limited warranty statement
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
• Reminder on the use of non-Original HP supplies
• HP anticounterfeit Web site
• Data stored on the toner cartridge
• End User License Agreement
- Customer self-repair warranty service
- Customer support

HP PRODUCT DURATION OF LIMITED WARRANTY*

HP LaserJet MFP M232e–M237e series Two-year limited warranty

NOTE: *Warranty and support options vary by product, country, and local legal requirements. Go to www.support.hp.com to learn about HP award-winning service and support options in your region. For details on the HP limited warranty policy on supplies, go to www.hp.com/go/learnaboutsupplies

HP warrants to you, the end-user customer, this HP Limited Warranty applies only to HP branded products sold or leased a) from HP Inc., its subsidiaries, affiliates, authorized resellers, authorized distributors, or country distributors; and, b) with this HP Limited Warranty, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new. HP products presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. Repair of goods may result in lost user-generated data.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. Please refer to the Country Specific statements at the end of this document.

HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or

provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. PLEASE REFER TO THE COUNTRY SPECIFIC STATEMENTS AT THE END OF THIS DOCUMENT (IF APPLICABLE) FOR FURTHER INFORMATION ON YOUR CONSUMER RIGHTS.

Country Specific Terms

In some jurisdictions, you may have other statutory rights. Please see below.

Australia

Your rights as an Australian consumer are different to those stated in the document above.

You should disregard any limitations or exclusions in the above document and refer to the information below.

1. When you buy a good from HP as a consumer, the goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
2. This means that there is no defined warranty period for HP goods supplied to Australian consumers.
3. Instead, the goods should, for example, be fit for the purposes for which they are commonly supplied for such a period as a reasonable consumer fully acquainted with the state and condition of the goods would expect. This period may vary depending on the product.
4. You should contact HP if you are concerned that one of HP's products fails to satisfy any of the guarantees listed below. HP will discuss with you the specific nature and circumstances of that good and whether the particular fault/issue falls within the scope of the statutory guarantees.
   Nothing in HP's Limited Warranty excludes, restricts or modifies any condition, warranty, guarantee, right or remedy you may have at law (including a consumer guarantee under the Australian Consumer Law) which cannot be lawfully excluded or limited.

The relevant guarantees are as follows:

1. Quality — goods supplied by HP must be of acceptable quality. The test for acceptable quality is whether a reasonable consumer, fully aware of the state and condition of the goods, would find them:

●safe, durable and free from defects;
●acceptable in appearance and finish; and
- fit for all the purposes for which goods of that kind are commonly supplied.

This must take into account the nature and price of the goods, and any statements on packaging or labeling.

1. Disclosed Purpose — goods or services supplied by HP that HP represents are reasonably fit for a purpose expressly disclosed by a consumer must be reasonably fit for that purpose.

2. Description — goods supplied by HP must match the description provided by HP.

3. Sample — goods supplied by HP must match any sample shown to you by HP.

4. Title — a consumer who purchases a good from HP must receive clear title to the good.

5. Due care and skill — services provided to you by HP must be provided with due care and skill.
6. Express warranties — HP will be legally required to comply with the express warranty that is set out in its terms and conditions.
7. Reasonable time — repair services provided by HP must be provided within a reasonable time.

If you think that you are entitled to any of the above remedies or any remedy under the HP Worldwide Limited Warranty and Technical Support Document, please contact HP:

HP PPS Australia Pty Ltd

Rhodes Corporate Park, Building F, Level 5

1 Homebush Bay Drive

Rhodes, NSW 2138

Australia

To initiate a support request, please use the numbers below or visit www.hp.com.au and select the "Customer Service" option for the most current list of phone support numbers.

Product Phone
Support for all HP Products except those listed separately below 13 10 47
	If dialing internationally: [phone]
DeskJet, Office Jet, PSC, All-in-One, Photosmart & Personal LaserJet Series 1000, P1000, M1000 and Colour LaserJet CP1000 Series and model CM1415	1300 721 147
	If dialing internationally: [phone]

For further information on consumer rights, visit www.consumerlaw.gov.au and www.accc.gov.au/consumerguarantees.

New Zealand

In New Zealand, the hardware and software comes with guarantees that cannot be excluded under the New Zealand consumer law. In New Zealand, Consumer Transaction means a transaction involving a person who is purchasing goods for personal, domestic or household use or consumption and not for the purpose of a business. New Zealand consumers who are purchasing goods for personal, domestic or household use or consumption and not for the purpose of a business ("New Zealand Consumers") are entitled to repair, replacement or refund for a failure and compensation for other reasonably foreseeable loss or damage. A New Zealand Consumer (as defined above) may recover the costs of returning the product to the place of purchase if there is a breach of the New Zealand consumer law; furthermore, if it will be of significant cost to the New Zealand Consumer to return the goods to HP then HP will collect such goods at its own cost.

Product Phone
Support for all HP Products except those listed separately below 0800 449 553
	If dialing internationally: [phone]
DeskJet, Office Jet, PSC, All-in-One, Photosmart & Personal LaserJet Series 1000, P1000, M1000 and Colour LaserJet CP1000 Series and model CM1415	0800 441 147
	If dialing internationally: [phone]

UK, Ireland, and Malta

The HP Limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country/region is as follows:

UK: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN

Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare

Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin, Switzerland

United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from seller of nonconformity of goods with the contract of sale. These rights expire six years from delivery of goods for products purchased in England or Wales and five years from delivery of goods for products purchased in Scotland. However various factors may impact your eligibility to receive these rights. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.

Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation to nonconformity of goods with the contract of sale. However various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by HP Care Pack. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under the legal guarantee.

Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee from seller of nonconformity of goods with the contract of sale; however various factors may impact your eligibility to receive these rights. Consumer statutory rights are not limited or affected in any manner by the HP Limited Warranty. For further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under two-year legal guarantee.

Austria, Belgium, Germany, and Luxemburg

Belgium, France, and Luxemburg

România: HP Inc Romania SRL, 5 Fabrica de Glucoza Str., Building F, Ground Floor and Floor 8, 2nd District, Bucureşti

Belgium and the Netherlands

Slovenija: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin, Switzerland

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement

This HP product is warranted to be free from defects in materials and workmanship.

This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.

To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

Reminder on the use of non-Original HP supplies

Printer will not work as expected when non-Original HP supplies or HP supplies that have been refilled, refurbished, re-manufactured, or tampered with in any way are detected.

HP anticounterfeit Web site

Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message indicates the cartridge is non-Original HP supplies. HP will help determine if the cartridge is genuine and take steps to resolve the problem.

Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:

• The supplies status page indicates that a non-Original HP supply is installed.
• You are experiencing a high number of problems with the cartridge.
  The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).

Data stored on the toner cartridge

The HP toner cartridges used with this product contain a memory chip that assists in the operation of the product.

In addition, this memory chip collects a limited set of information about the usage of the product, which might include the following: the date when the toner cartridge was first installed, the date when the toner cartridge was last used, the number of pages printed using the toner cartridge, the page coverage, the printing modes used, any printing errors that might have occurred, and the product model. This information helps HP design future products to meet our customers' printing needs.

The data collected from the toner cartridge memory chip does not contain information that can be used to identify a customer or user of the toner cartridge or their product.

HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). The memory chips from this sampling are read and studied in order to improve future HP products. HP partners who assist in recycling this toner cartridge might have access to this data, as well.

Any third party possessing the toner cartridge might have access to the anonymous information on the memory chip.

End User License Agreement

READ CAREFULLY BEFORE USING THIS SOFTWARE EQUIPMENT: This End-User License Agreement ("EULA") is a legal agreement between (a) you (either an individual or a single entity) and (b) HP Inc. ("HP") that governs your use of any Software Product, installed on or made available by HP for use with your HP product ("HP Product"), that is not otherwise subject to a separate license agreement between you and HP or its suppliers. Other software may contain a EULA in its online documentation. The term "Software Product" means computer software and may include associated media, printed materials and "online" or electronic documentation.

An amendment or addendum to this EULA may accompany the HP Product.

RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE AND SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE.

THIS EULA IS A GLOBAL AGREEMENT AND IS NOT SPECIFIC TO ANY PARTICULAR COUNTRY, STATE OR TERRITORY. IF YOU ACQUIRED THE SOFTWARE AS A CONSUMER WITHIN THE MEANING OF RELEVANT CONSUMER LEGISLATION IN YOUR COUNTRY, STATE OR TERRITORY, THEN DESPITE ANYTHING TO THE CONTRARY IN THIS EULA, NOTHING IN THIS EULA AFFECTS ANY NON EXCLUDABLE STATUTORY RIGHTS OR REMEDIES THAT YOU MAY HAVE UNDER SUCH CONSUMER LEGISLATION AND THIS EULA IS SUBJECT TO THOSE RIGHTS AND REMEDIES. REFER TO SECTION 16 FOR FURTHER INFORMATION ON YOUR CONSUMER RIGHTS.

1. GRANT OF LICENSE. HP grants you the following rights provided you comply with all terms and conditions of this EULA:

a. Use. You may use the Software Product on a single computer ("Your Computer"). If the Software Product is provided to you via the internet and was originally licensed for use on more than one computer, you may install and use the Software Product only on those computers. You may not separate component parts of the Software Product for use on more than one computer. You do not have the right to distribute the Software Product, nor do you have the right to modify the Software Product or disable any licensing or control feature of the Software Product. You may load the Software Product into Your Computer's temporary memory (RAM) for purposes of using the Software Product.
b. Storage. You may copy the Software Product into the local memory or storage device of the HP Product.
c. Copying. You may make archival or back-up copies of the Software Product, provided the copy contains all of the original Software Product's proprietary notices and that it is used only for back-up purposes.
d. Reservation of Rights. HP and its suppliers reserve all rights not expressly granted to you in this EULA.
e. Freeware. Notwithstanding the terms and conditions of this EULA, all or any portion of the Software Product which constitutes non-proprietary HP software or software provided under public license by third parties ("Freeware"), is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement, shrink wrap license or electronic license terms accepted at time of download. Use of the Freeware by you shall be governed entirely by the terms and conditions of such license.
f. Recovery Solution. Any software recovery solution provided with/for your HP Product, whether in the form of a hard disk drive-based solution, an external media-based recovery solution (e.g. floppy disk, CD or DVD) or an equivalent solution delivered in any other form, may only be used for

restoring the hard disk of the HP Product with/for which the recovery solution was originally purchased. The use of any Microsoft operating system software contained in such recovery solution shall be governed by the Microsoft License Agreement.

1. UPGRADES. To use a Software Product identified as an upgrade, you must first be licensed for the original Software Product identified by HP as eligible for the upgrade. After upgrading, you may no longer use the original Software Product that formed the basis for your upgrade eligibility. By using the Software Product, you also agree that HP may automatically access your HP Product when connected to the internet to check the version or status of certain Software Products and may automatically download and install upgrades or updates to such Software Products on to your HP Product to provide new versions or updates required to maintain the functionality, performance, or security of the Software Product and your HP Product and facilitate the provision of support or other services provided to you. In certain cases, and depending on the type of upgrade or update, notifications will be provided to you (via pop-up or other means), which may require you to initiate the upgrade or update.

2. ADDITIONAL SOFTWARE. This EULA applies to updates or supplements to the original Software Product provided by HP unless HP provides other terms along with the update or supplement. In case of a conflict between such terms, the other terms will prevail.

4. TRANSFER.

a. Third Party. The initial user of the Software Product may make a one-time transfer of the Software Product to another end user. Any transfer must include all component parts, media, printed materials, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the transferred product must agree to all the EULA terms. Upon transfer of the Software Product, your license is automatically terminated.

b. Restrictions. You may not rent, lease or lend the Software Product or use the Software Product for commercial timesharing or bureau use. You may not sublicense, assign or transfer the license or Software Product except as expressly provided in this EULA.

1. PROPRIETARY RIGHTS. All intellectual property rights in the Software Product and user documentation are owned by HP or its suppliers and are protected by law, including but not limited to United States copyright, trade secret, and trademark law, as well as other applicable laws and international treaty provisions. You shall not remove any product identification, copyright notices or proprietary restrictions from the Software Product.

2. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or disassemble the Software Product, except and only to the extent that the right to do so is mandated under applicable law notwithstanding this limitation or it is expressly provided for in this EULA.

3. TERM. This EULA is effective unless terminated or rejected. This EULA will also terminate upon conditions set forth elsewhere in this EULA or if you fail to comply with any term or condition of this EULA.

8. NOTICE OF DATA COLLECTION.

CONSENT TO COLLECTION/USE OF DATA.

a. You agree that HP and its affiliates may collect, combine, and use device and individual user information you provide in relation to support services related to the Software Product. HP agrees not to use this information to market to you without your consent. Learn More about HP data collection practices at www.hp.com/go/privacy

HP will use cookies and other web technology tools to collect anonymous technical information related to HP Software and your HP Product. This data will be used to provide the upgrades and related support or other services described in Section 2. HP will also collect personal information

including your Internet Protocol address or other unique identifier information associated with your HP Product and data provided by you on registration of your HP Product. As well as providing the upgrades and related support or other services, this data will be used for sending marketing communications to you (in each case with your express consent where required by applicable law).

To the extent permitted by applicable law, by accepting these terms and conditions you consent to the collection and use of anonymous and personal data by HP, its subsidiaries, and affiliates as described in this EULA and as further described in HP's privacy policy: www.hp.com/go/privacy

b. Collection/Use by Third Parties. Certain software programs included in your HP Product are provided and separately licensed to you by third party providers (“Third Party Software”). Third Party Software may be installed and operational on your HP Product even if you choose not to activate/purchase such software. Third Party Software may collect and transmit technical information about your system (i.e., IP address, unique device identifier, software version installed, etc.) and other system data. This information is used by the third party to identify technical system attributes and ensure that the most current version of the software has been installed on your system. If you do not want the Third Party Software to collect this technical information or automatically send you version updates, you should uninstall the software prior to connecting to the Internet.

1. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS SUPPLIERS PROVIDE THE SOFTWARE PRODUCT "AS IS" AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL OTHER WARRANTIES, DUTIES, AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES: (i) OF TITLE AND NON-INFRINGEMENT; (ii) OF MERCHANTABILITY; (iii) OF FITNESS FOR A PARTICULAR PURPOSE; (iv) THAT THE SOFTWARE PRODUCT WILL FUNCTION WITH NON-HP SUPPLIES OR ACCESSORIES; AND (v), OF LACK OF VIRUSES ALL WITH REGARD TO THE SOFTWARE PRODUCT. Some states/jurisdictions do not allow exclusion of implied warranties or limitations on the duration of implied warranties, so the above disclaimer may not apply to you in its entirety.
2. LIMITATION OF LIABILITY. Subject to the laws of the People's Republic of China, notwithstanding any damages that you might incur, the entire liability of HP and any of its suppliers under any provision of this EULA and your exclusive remedy for all of the foregoing shall be limited to the greater of the amount actually paid by you separately for the Software Product or U.S. \$5.00. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, OR FOR LOSS OF PRIVACY) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS EULA, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
3. U.S. GOVERNMENT CUSTOMERS. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under HP's standard commercial license.
4. COMPLIANCE WITH EXPORT LAWS. You shall comply with all laws and regulations of the United States and other countries ("Export Laws") to assure that the Software Product is not (1) exported, directly or indirectly, in violation of Export Laws, or (2) used for any purpose prohibited by Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation.

5. CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in your state of residence and, if applicable, you are duly authorized by your employer to enter into this contract.

6. APPLICABLE LAW. This EULA is governed by the laws of the country in which the equipment was purchased.

7. ENTIRE AGREEMENT. This EULA (including any addendum or amendment to this EULA which is included with the HP Product) is the entire agreement between you and HP relating to the Software Product and it supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control.
8. CONSUMER RIGHTS. Consumers in some countries, states or territories may have the benefit of certain statutory rights and remedies under consumer legislation in respect of which HP's liability cannot lawfully be excluded or limited. If you acquired the Software as a consumer within the meaning of relevant consumer legislation in your country, state or territory, the provisions of this EULA (including the disclaimers of warranties, limitations and exclusions of liability) must be read subject to applicable law and apply only to the maximum extent permitted by that applicable law.

Australian Consumers: If you acquired the Software as a consumer within the meaning of the ‘Australian Consumer Law’ under the Australian Competition and Consumer Act 2010 (Cth) then despite any other provision of this EULA:

a. the Software comes with guarantees that cannot be excluded under the Australian Consumer Law, including that goods will be of acceptable quality and services will be supplied with due care and skill. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Software repaired or replaced if it is not of acceptable quality and the failure does not amount to a major failure.
b. nothing in this EULA excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition implied or imposed by the Australian Consumer Law which cannot be lawfully excluded or limited; and
c. the benefits provided to you by the express warranties in this EULA are in addition to other rights and remedies available to you under the Australian Consumer Law. Your rights under the Australian Consumer Law prevail to the extent that they are inconsistent with any limitations contained in the express warranty.

The Software may be capable of retaining user-generated data. HP hereby provides you with notice that if HP repairs your Software, that repair may result in the loss of that data. To the full extent permitted by law, the limitations and exclusions of HP's liability in this EULA apply in respect of any such loss of data.

If you think that you are entitled to any warranty under this agreement or any of the above remedies, please contact HP:

HP PPS Australia Pty Ltd

Rhodes Corporate Park, Building F, Level 5

1 Homebush Bay Drive

Rhodes, NSW 2138

Australia

To initiate a support request or warranty claim, please call 13 10 47 (within Australia) or [phone] (if dialing internationally) or visit www8.hp.com/au/en/contact-hp/phone-assist.html for the most current list of phone support numbers.

If you are a consumer within the meaning of the Australia Consumer Law and you are purchasing the Software or warranty and support services for the Software which are not of a kind ordinarily acquired for personal, domestic or household use or consumption, then despite any other provision of this EULA, HP limits its liability for failure to comply with a consumer guarantee as follows:

a. provision of warranty or support services for the Software: to any one or more of the following: re-supply of the services or payment of the costs of having the services re-supplied;
b. provision of the Software: to any one or more of the following: replacement of the Software or the supply of equivalent software; repair of the Software; payment of the costs of replacing the Software or of acquiring equivalent software; or payment of the costs of having the Software repaired; and
c. otherwise, to the maximum extent permitted by law.

New Zealand Consumers: In New Zealand, the Software comes with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. In New Zealand, Consumer Transaction means a transaction involving a person who is purchasing goods for personal, domestic or household use or consumption and not for the purpose of a business. New Zealand consumers who are purchasing goods for personal, domestic or household use or consumption and not for the purpose of a business ("New Zealand Consumers") are entitled to repair, replacement or refund for a failure and compensation for other reasonably foreseeable loss or damage. A New Zealand Consumer (as defined above) may recover the costs of returning the product to the place of purchase if there is a breach of the New Zealand consumer law; furthermore, if it will be of significant cost to the New Zealand Consumer to return the goods to HP then HP will collect such goods at its own cost. Where any supply of products or services is for business purposes, you agree that the Consumer Guarantees Act 1993 does not apply and that given the nature and value of the transaction, this is fair and reasonable.

© Copyright 2020 HP Development Company, L.P.

The information contained herein is subject to change without notice. All other product names mentioned herein may be trademarks of their respective companies. To the extent permitted by applicable law, the only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. To the extent permitted by applicable law, HP shall not be liable for technical or editorial errors or omissions contained herein.

Customer self-repair warranty service

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional. These parts are also designed for Customer Self Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

Customer support

Get telephone support for your country/regionHave the product name, serial number, date of purchase, and problem description ready.	Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/plus-support
Get 24-hour Internet support, and download software utilities and drivers	www.hp.com/support
Order additional HP service or maintenance agreements www.hp.com/go/carepack
Register your product www.register.hp.com

C Environmental product stewardship program

• Protecting the environment
- Ozone production
• Power consumption
- Toner consumption
Paper use
Plastics
• HP LaserJet print supplies
Paper
• Material restrictions
• Disposal of waste equipment by users (EU and India)
• Electronic hardware recycling
• Hardware recycling information (Brazil)
Chemical substances
• Product Power Data per European Union Commission Regulation 1275/2008
• SEPA Ecolabel User Information (China)
- The regulation of the implementation on China energy label for printer, and copier
• Restriction of Hazardous Substances statement (India)
WEEE (Turkey)
• The Table of Hazardous Substances/Elements and their Content (China)
• Material Safety Data Sheet (MSDS)
EPEAT
• Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
• For more information

Protecting the environment

HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.

Ozone production

The airborne emissions of ozone for this product have been measured according to a standardized protocol and when these emissions data are applied to an anticipated high-use scenario in an office workspace, HP has determined there is no appreciable amount of ozone generated during printing and the levels are well within current indoor air quality standards and guidelines.

References -

Test method for the determination of emissions from hardcopy devices with respect to awarding the environmental label for office devices with printing function; DE-UZ 205 – BAM; January 2018.

Based on ozone concentration when printing 2 hours per day in 30.6 cubic meter room with a ventilation rate of 0.68 air changes per hour with HP printing supplies.

Power consumption

Power usage drops significantly while in Ready, Sleep, or Off mode, which saves natural resources and saves money without affecting the high performance of this product. HP printing and imaging equipment marked with the ENERGY STAR ^® logo is qualified to the U.S. Environmental Protection Agency's ENERGY STAR specifications for imaging equipment. The following mark will appear on ENERGY STAR qualified imaging products:

Additional ENERGY STAR qualified imaging product model information is listed at:

www.hp.com/go/energystar

Toner consumption

EconoMode uses less toner, which might extend the life of the print cartridge. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the print cartridge.

Paper use

This product's duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources.

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product's life.

HP LaserJet print supplies

Original HP Supplies were designed with the environment in mind. HP makes it easy to conserve resources and paper when printing. And when you are done, we make it easy and free to recycle. ¹

All HP cartridges returned to HP Planet Partners go through a multiphase recycling process where materials are separated and refined for use as raw material in new Original HP cartridges and everyday products. No Original HP cartridges returned through HP Planet Partners are ever sent to a landfill, and HP never refills or resells Original HP cartridges.

To participate in HP Planet Partners return and recycling program, visit www.hp.com/recycle. Select your country/region for information on how to return HP printing supplies. Multi-lingual program information and instructions are also included in every new HP LaserJet print cartridge package.

¹ Program availability varies. For more information, visit www.hp.com/recycle

Paper

This product is capable of using recycled paper and lightweight paper (EcoFFICIENT™) when the paper meets the guidelines outlined in the HP Laser Printer Family Print Media Guide. This product is suitable for the use of recycled paper and lightweight paper (EcoFFICIENT™) according to EN12281:2002.

Material restrictions

This HP product does not contain added mercury.

Disposal of waste equipment by users (EU and India)

This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to: www.hp.com/recycle

Electronic hardware recycling

HP encourages customers to recycle used electronic hardware. For more information about recycling programs go to: www.hp.com/recycle

Hardware recycling information (Brazil)

www8.hp.com/br/pt/ads/planet-partners/index.html

Chemical substances

HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach

Product Power Data per European Union Commission Regulation 1275/2008

For product power data, including the power consumption of the product in networked standby if all wired network ports are connected and all wireless network ports are activated, please refer to section P14 'Additional Information' of the product IT ECO Declaration at www.hp.com/hpinfo/globalcitizenship/environment/productdata/itecodesktop-pc.html

SEPA Ecolabel User Information (China)

中国环境标识认证产品用户说明

The regulation of the implementation on China energy label for printer, and copier

Restriction of Hazardous Substances statement (India)

This product, as well as its related consumables and spares, complies with the reduction in hazardous substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule 2 of the Rule.

WEEE (Turkey)

The Table of Hazardous Substances/Elements and their Content (China)

产品中有害物质或元素的名称及含量

The Table of Hazardous Substances/Elements and their Content

As required by China's Management Methods for Restricted Use of

Hazardous Substances in Electrical and Electronic Products

SDoC

This form has been prepared in compliance with the provisions of SJ/T 11364.

○: Indicates that the content of said hazardous substance in all of the homogenous materials in the component is within the limits required by GB/T 26572.

X: Indicates that the content of said hazardous substance exceeds the limits required by GB/T 26572 in at least one homogenous material in the component.

All parts named in this table with an "X" are in compliance with the China RoHS "List of Exceptions to RoHS Compliance Management Catalog (or China RoHS Exemptions)".

All parts named in this table with an "X" are in compliance with the European Union's RoHS Legislation.

Note: The referenced Environmental Protection Use Period Marking was determined according to normal operating use conditions of the product such as temperature and humidity.

Material Safety Data Sheet (MSDS)

Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds

EPEAT

Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on HP's EPEAT registered products go to www8.hp.com/us/en/hp-information/global-citizenship/index.html

Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)

台灣限用物質含有情況標示聲明書

Taiwan Declaration of the Presence Condition of the Restricted Substances Marking

單元 unit	限用物質及其化學符號 Restricted substances and chemical symbols
	鉛 (Pb)	汞 (Hg)	鎘 (Cd)	六價鉻 (Cr*6)	多溴聯苯 (PBB)	多溴二苯醚 (PBDE)
列印引擎 Print engine	-	O	O	O	O	O
外殼和紙匣 External Casing and Trays	O	O	O	O	O	O
電源供應器 Power Supply	-	O	O	O	O	O
電線 Cables	O	O	O	O	O	O
印刷電路板 Print printed circuit board	-	O	O	O	O	O
控制面板 Control panel	-	O	O	O	O	O
碳粉匣 Cartridge	O	O	O	O	O	O
掃描器組件 Scanner assembly	-	O	O	O	O	O
備考1. “超出0.1wt%”及“超出0.01wt%”係指限用物質之百分比含量超出百分比含量基準值。 Note 1: “Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 備考2. “o”係指該項限用物質之百分比含量未超出百分比含量基準值。 Note 2: “o”indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 備考3. “-”係指該項限用物質為排除項目 Note 3: “-” indicates that the restricted substance corresponds to the exemption.

To access the latest user guides or manuals for your product, go to www.support.hp.com. Select Find your product, and then follow the onscreen instructions.

For more information

To obtain information about these environmental topics:

• Product environmental profile sheet for this and many related HP products
- HP's commitment to the environment
- HP's environmental management system
- HP's end-of-life product return and recycling program
• Material Safety Data Sheets

Visit www.hp.com/go/environment

Also, visit www.hp.com/recycle

D Regulatory information

• Regulatory statements
• Wireless statements

Regulatory statements

European Union and United Kingdom Notice

Products bearing the CE marking and UKCA marking comply with one or more of the following EU Directives and/or equivalent UK Statutory Instruments as may be applicable: Low Voltage Directive 2014/35/EU, EMC Directive 2014/30/EU, Eco Design Directive 2009/125/EC, RED 2014/53/EU, RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonized Standards. The full EU and UK Declaration of Conformity can be found at the following website: www.hp.com/go/certificates (Search with the product model name or its Regulatory Model Number (RMN), which may be found on the regulatory label.)

The point of contact for regulatory matters is: Email [e-mail]

The EU point of contact for regulatory matters is:

HP Deutschland GmbH, HP HQ-TRE, 71025 Boeblingen, Germany

The UK point of contact for regulatory matters is:

HP Inc UK Ltd, Regulatory Enquiries, Earley West, 300 Thames Valley Park Drive, Reading, RG6 1PT

Regulatory model identification numbers

For regulatory identification purposes, your product is assigned a regulatory model number. Regulatory model numbers should not be confused with marketing names or product numbers.

Product model number Regulatory model number
HP LaserJet MFP M233sdn	SHNGC-1901-00
HP LaserJet MFP M234sdn
HP LaserJet MFP M234sdne
HP LaserJet MFP M236d
HP LaserJet MFP M233sdn SHNGC-1901-00A (For India only)
HP LaserJet MFP M232dw	SHNGC-1901-01
HP LaserJet MFP M232dwc
HP LaserJet MFP M233dw
HP LaserJet MFP M233sdw
HP LaserJet MFP M234dw
HP LaserJet MFP M234dwe
HP LaserJet MFP M234sdw
HP LaserJet MFP M234sdwe
HP LaserJet MFP M236dw
HP LaserJet MFP M236sdw
HP LaserJet MFP M233sdw SHNGC-1901-01A (For India only)

FCC regulations

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase separation between equipment and receiver.
• Connect equipment to an outlet on a circuit different from that to which the receiver is located.
• Consult your dealer or an experienced radio/TV technician.

NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment.

Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

Canada - Industry Canada ICES-003 Compliance Statement

CAN ICES-3(B)/NMB-3(B)

Power cord instructions

Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product label. The product uses either 110-127 Vac or 220-240 Vac and 50/60 Hz.

Connect the power cord between the product and a grounded AC outlet.

CAUTION: To prevent damage to the product, use only the power cord that is provided with the product.

Laser safety

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation.

For other US/Canada regulatory matters, please contact:

HP Inc.

HP Inc. 1501 Page Mill Rd, Palo Alto, CA 94304, USA

Email contact: ([e-mail]) or Telephone contact: [phone]

Laser statement for Finland

Luokan 1 laserlaite

GS statement (Germany)

Nordic Statements (Denmark, Finland, Norway, Sweden)

Denmark:

Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kirgizstan, Russia)

The statements in this section apply to wireless-capable printers only.

FCC compliance statement—United States

Exposure to radio frequency radiation

CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.

In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 in) during normal operation.

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

CAUTION: Based on Section 15.21 of the FCC rules, changes of modifications to the operation of this product without the express approval by HP may invalidate its authorized use.

Australia statement

This device incorporates a radio-transmitting (wireless) device. For protection against radio transmission exposure, it is recommended that this device be operated no less than 20 cm from the head, neck, or body.

Belarus statement

Brazil ANATEL statement

For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada.

China CMIIT Wireless statements

中国无线电发射设备通告

型号核准代码显示在产品本体的铭牌上。

Korean statement

무선 전용제품:

Taiwan statement (Traditional Chinese)

Products with 5 GHz Operation Industry of Canada

CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel mobile satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference with and/or damage to this device.

Taiwan NCC Statement:(Only for 5GHz)

應避免影響附近雷達系統之操作。

Exposure to Radio Frequency Radiation (Canada)

To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches).

European regulatory notice

The telecommunications functionality of this product may be used in the following European countries/regions:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.

Notice for use in Russia

This radio communication equipment has the electromagnetic field strength in compliance with the Safety Standard for the Use of Radio Communication Equipment on Human Health announced by the National Telecommunications Commission.

Vietnam Telecom

NOTE: Telecom wireless marking for ICTQC Type approved products.

Index

A

accessories

ordering 47

part numbers 48

acoustic specifications 100

ANATEL statement 145

anticounterfeit supplies 119

Australia 105

B

bin, output

jams, clearing 77

bins, output

locating 2, 3

buttons, control panel 5

C

Canadian notices

ICES-003 compliance 141

cartridges

non-HP 118

recycling 130

warranty 117

checklist

wireless connectivity 93

cleaning

glass 91

paper path 82

clearing jams

locations 69

control panel

buttons 5

features 5

LED light patterns 57, 60

locating 2, 3

copy identification card 36

copying

edge-to-edge 92

identification card 36

multiple copies 35

optimizing for text or pictures 91

setting paper size and type 91

single copies 35

counterfeit supplies 119

covers, locating 2, 3

customer support

online 127

warranty 53

D

dimensions, printer 99

document feeder

load originals 28

E

economy settings 45

electrical specifications 100

electronic hardware recycling 131

Embedded Web Server (EWS)

assigning passwords 44

features 42

envelope, loading 24

envelope, orientation 24

environmental stewardship

program 128

Eurasian conformity 143

F

FCC compliance statement 145

Finnish laser safety statement 142

fraud Web site 119

G

glass, cleaning 91

glass, scanner

load originals 26

H

hardware recycling, Brazil 132

HP Customer Care 127

HP Device Toolbox, using 42

HP EWS, using 42

HP fraud Web site 119

|

ICES-003 notice 141

ID Copy button 36

image quality

check toner-cartridge status 81

image quality issues

examples and solutions 84

input tray

locating 2, 3

interface ports

locating 4

J

jams

locations 69

output-bin, clearing 77

tray, clearing 71

L

label

orientation 25

labels

printing on 25

labels, loading 25

laser safety 141

laser safety statements

Finland 142

license, software 121

M

Material Safety Data Sheet (MSDS)

134

memory chip, toner cartridge description 120

N

network port locating 4

networks supported 98

New Zealand 107

non-HP supplies 118

notices

Brazil 145

Canada 146, 147

CE mark 139

EU 139

European Union 147

FCC 140, 145

Mexico 147

Nordic 142

Russia 147

United States of America 145

Vietnam 148

number of copies, changing 35

0

on/off button, locating 2, 3

online support 127

operating systems (OS) supported 98

operating systems supported 98

ordering supplies and accessories 47

OS (operating system) supported 98

output bin locating 2, 3

P

paper

loading 22

selecting 82

paper jams. See jams

paper pickup problems solving 66, 68

paper, ordering 47

part numbers 48 accessories 48 supplies 48

power consumption 100

power connection locating 4

power switch, locating 2, 3

power-down delay setting 45

product and serial number label locating 4

R

recycling 130 electronic hardware 131

S

safety statements 141, 142

scanner glass cleaning 91

scanner glass load originals 26

SEOLA regulatory identification numbers 140

serial number label locating 4

shut down after delay setting 45

single-sheet priority feed slot loading labels 25

sleep delay disabling 45 enabling 45

software software license agreement 121

specific terms country specific 105, 107

specifications electrical and acoustic 100 system requirements 98

status control panel lights 57, 60

supplies counterfeit 119

low threshold settings 65

non-HP 118

ordering 47

part numbers 48

recycling 130 using when low 65

support online 127

system requirements 98

T

technical support online 127

terms specific 105, 107

toner cartridge low threshold settings 65 using when low 65

toner cartridges memory chips 120 non-HP 118

part numbers 48

recycling 130

warranty 117

tray jams, clearing 71

troubleshooting check toner-cartridge status 81 LED, errors 57, 60 LED, light patterns 57, 60 paper feed problems 66 wireless network 93

U

USB port locating 4

W

warranty 53 customer self repair 126

license 121

product 104

toner cartridges 117

waste disposal 131

Web sites customer support 127

fraud reports 119

Material Safety Data Sheet (MSDS) 134

weight, printer 99

Windows system requirements 98

wireless network troubleshooting 93

wireless network interference 96