NEC SL2100 - Telephone

SL2100 - Telephone NEC - Free user manual and instructions

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Product Type VoIP Desk Phone
Brand NEC
Model SL2100
Dimensions (H x W x D) Approximately 8.3 x 4.7 x 2.4 in (210 x 120 x 60 mm)
Weight Approximately 1.5 lbs (0.68 kg)
Power Supply Power over Ethernet (PoE) IEEE 802.3af or AC adapter (5V DC, 1A)
Display 2.4-inch monochrome LCD with backlight
Key Features Speakerphone, 4 programmable keys, headset jack, volume control, ringer tone selection
Network Interface 1 x 10/100 Mbps Ethernet port
Audio Codec Support G.711, G.729, G.722
Number of Lines Up to 4 lines (depending on system configuration)
Installation Plug-and-play with NEC SL2100 system via Ethernet
Maintenance Wipe with soft dry cloth; avoid liquids and abrasives
Safety Instructions Use only supplied power adapter; do not expose to moisture; disconnect during storms
Spare Parts and Repairability Replacement handset, handset cord, base, and power adapter available from NEC authorized dealers
Compliance FCC, CE, RoHS

Frequently Asked Questions - SL2100 NEC

How do I set up the NEC SL2100 phone?
Connect the phone to your network using an Ethernet cable to the LAN port. The phone will automatically receive an IP address from the NEC SL2100 system. If using an AC adapter, plug it in. Wait for the phone to boot up and register. You should see the extension number on the display.
Can I use the SL2100 phone with other PBX systems?
The NEC SL2100 phone is designed specifically for use with the NEC SL2100 PBX system. It uses a proprietary protocol and may not work with other systems without additional configuration or third-party gateways.
How do I access voicemail on the SL2100 phone?
Press the Voice Mail key (if programmed) or dial your voicemail access number provided by your system administrator. Follow the prompts to listen, delete, or save messages.
What are the compatible headsets for the SL2100?
The phone has a standard 2.5mm headset jack. Use a headset with a 2.5mm plug or an adapter for 3.5mm. Many corded headsets from brands like Plantronics and Jabra work. For wireless, check compatibility with the NEC SL2100 system.
How do I adjust the ringer volume?
When the phone is idle, press the Volume Up or Volume Down keys to adjust the ringer volume. The current level will show on the display.
What does the LCD display show?
The display shows the extension number, date and time, call status (idle, ringing, in call), and softkey labels. It may also show messages or menus depending on the system configuration.
How do I clean the NEC SL2100 phone?
Use a soft, lint-free cloth slightly dampened with water or a mild soap solution. Do not use alcohol, ammonia, or abrasive cleaners. Wipe the handset and base gently. Avoid getting moisture in openings.
Can I wall-mount the SL2100 phone?
Yes, the phone includes a wall-mount bracket. Attach the bracket to the base and then to a standard wall plate. Ensure the handset cradle remains secure.
How do I reset the phone to factory defaults?
To reset the phone, press and hold the OK key while power cycling the phone (unplug and replug). Continue holding until the display shows 'Resetting'. Release the key. The phone will reboot with defaults.
What is the warranty period for the SL2100 phone?
NEC typically offers a one-year limited warranty from the date of purchase. Check with your supplier for exact terms. Extended warranties may be available.

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USER MANUAL SL2100 NEC

natural_image Black ABC phone with keypad and cord, no visible text or symbols on device body

Please read this manual carefully before operating this product and save this manual for future use.

Before using Your Terminal...

Thank you for purchasing NEC SL2100 system.

Due to the flexibility built into the system, your Dialing Codes and Feature Capacities may differ from those in this guide. Check with your NEC Authorized Supplier / System Administrator and make a note of any differences.

Installing the Handset and LAN Cable

< Bottom view> Headset socket LAN(=) FC(X) HEAT SET HANDSET

When installing the handset :

  1. Make sure the handset cord is plugged into the handset jack on the telephone base.

  2. The LAN cable routes through the channel on the telephone base or the telephone legs. (The LAN cable is customer provided.)

* Power Feeding: PoE (IEEE802.3af) Only

Adjust the two-position Viewing Angle

To set the low viewing angle position:

  1. Fold the legs all the way back.

To set the high viewing angle position:

  1. Flip up the two leg supports.
  2. Fold the legs back until the supports contact the base.

Leg

Leg Stopper Leg Leg < High position >

NEC Corporation reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval of NEC Corporation.

Copyright 2017, NEC Corporation

Using Your Terminal

Handset Exit Key Exit any screen and return the display to "Time & Date". Call Indicator Lamp This lamp flashes fast when a call is ringing and flashes slower when a message has been left. Display(**) 32 (8 keys x 4 pages) additional programmable keys are provided. Programmable Function Keys These keys can be programmed as Flexible Line key/Programmable Feature Key by Web/PCPro. Scroll Key This key is used to turn over the page of 8LD Display Help Key The user can press this key followed by a programmable key to check what Line or Programmable Feature is assigned on the key. Soft Keys The Soft Keys show the available features for your current activity. Any feature shown at the bottom of the LCD is available. Flash Key Press key to finish an outside call and hear the dial tone. Transfer Key Allows the extension user to transfer established calls to another extension. DND Key (Do Not Disturb) Setup a Do Not Disturb during a call or in Idle state Mute (Microphone) Key Mute handset or Handsfree Microphone. LED lights when microphone is muted. Menu Key(***) From this key, the user can access to the functions not normally used (such as terminal settings, downloads and access to XML applications). Clear/Back Key Press this key to cancel the current action or delete a character. Cursor Key Access various features with simple operation. NEC Scroll Help 1 ABC DEF GHI 2 3 4 RCL MND 7 TUV WXYZ Clear/Back Menu. 7 8 9 Speaker Hold Dial Keys .... HOLD Key Speaker Press this key to place an internal or external call on hold.

* The illustration shows IP7WW-8IPLD-C1 TEL

** Up to "8" physical keys are available and it can be expanded up to 32 keys by changing the "DESI-Less Page" by pressing the Scroll Key.

Volume (UP) Key Incoming Call History Key Enter Key Redial Key Directory Functions or Volume (DOWN) Key

Handsfree Options

- Handsfree lets you place and answer calls by pressing "Speaker" instead of using the handset.

- With Automatic Handsfree, you can press a Speaker Key without lifting the handset. Normally, you have Automatic Handsfree.

- Use Handsfree Answerback to answer a voice-announced Intercom call by speaking toward your phone without lifting the handset.

Using Your Terminal

**IP7[]-8IPLD-C1 Display
NEC Rooney 1 Cahill Lanibert 2 Welbeck Sterling 3 Baines Henderson 4 Hart 12-11 Thu 6:81PM 281 List Dir ICM Prog Exit Help DESI-less Screen Time Indication Screen (LCD) Scroll

32 (8 keys x 4 pages) additional programmable keys are provided. They can be programmed as Flexible Line/Programmable feature key by Telephony Server Administrator. For the SL2100, the programmable keys can be set by WebPro/PCPro/Tel Pro and user can also set them.

Note: Maximum 11 characters (including icon) Maximum 13 Characters (including icon)

1) Icon

Status of the Line key such as Call Ringing, Call Hold or Busy, and setting on the Feature key are shown as Icons.

User's Status IconFlashing Pattern
IdleNo Icon-
I-HOLDNEC SL2100 - 1) Icon - 1Blink
Others HoldNEC SL2100 - 1) Icon - 2Blink
RecallNEC SL2100 - 1) Icon - 3-Blink
Incoming RingingNEC SL2100 - 1) Icon - 4Blink
-During Conversation (Individual Use)-Call Transfer-ConferenceNEC SL2100 - 1) Icon - 5
-During Conversation (Other Party Use)-Active Feature (Under a setting of feature key like a “Call Forwarding”)NEC SL2100 - 1) Icon - 6-
OthersNEC SL2100 - 1) Icon - 7Steady Lit
-Key is busy (example, if programmed as a virtual extension and the virtual extension is busy).NEC SL2100 - 1) Icon - 8Steady Lit

2) Feature Key Information

Feature Key Information displays the followings.

KeyDescriptionMaximum digits to be displayed
Line KeyName and Number InformationRefer to Note*
Feature KeyFeature NameRefer to Note*
One-Touch Speed Dial Key-Speed Dial Name Information-Number InformationRefer to Note*

Note*: Maximum 11 characters (including icon) Maximum 13 characters (excluding icon)

3) LCD

LCD (Liquid Crystal Display) provides SL2100 activity information plus date, time and Softkey Operation.

The LCD on the IP7[]-8IPLD-C1 has a 28-character and 3-line capability.

1-10 TUE 9:43AM
210Donald Fagen
ListDirICMProg

From the Menu Key, the user can use various application features.

1) To Display Menu List

Press the Menu Key. The Menu List is displayed in LCD. Use Cursor Key to select desired Menu Items.

No.Menu ItemDescription
1 SettingTo set up the terminal such as ringing tones setting and download of Music on Hold...etc.
0ConfigThis item is used for Configuration setting of IP7WW-8IPLD-C1 terminal.

2) Simple Operation by Menu Key and Cursor Key

By using Menu Key and Cursor Key, Terminal user can have access to terminal settings with simple operation. As an example, the following shows the operations how to access to Directory menu.

1 Setting 2 Config ↓ Back OK

Ask your NEC Authorized Supplier for the details.

For Your Convenience

■ Programmable Function Keys

Programmable Function Keys can be assigned as "Trunk" Key and/or other Function Keys. You can just press the function key to activate the assigned function without dialing the Service Code.

NEC SL2100 - ■ Programmable Function Keys - 1

flowchart
graph LR
    A["Speaker"] --> B["7 5 1\n7 5 2"]
    B --> C["Function Key"]
    C --> D["? ? ? ..."]
    D --> E["Speaker"]
  • There are 2 levels of Function Keys. (General Keys : assigned by 751, Appearance Keys : assigned by 752)
  • Appearance Keys have priority. You can overwrite the Appearance Key at the General Key.
  • If you want to overwrite the General Key at the Appearance Key, you have to erase the Appearance Key by dialing "752 + 000" before General Key assignment.
  • In the default setting, Programmable Function Key No. 1 to 12 is assigned as "Trunk" Key. If you want to assign Function Keys (General) at the unused Trunk Keys, these unused keys should be erased by "752 + 000" operation.
  • Programmable Function Keys can be erased by dialing "752 + 000" or "751 + 00".
  • Programmable Function Keys can be assigned by Soft Key operation as well.

Programmable Function Keys can be assigned as DSS (Direct Station Selection) or One-Touch Keys. You can place an Outside / Intercom Call by just pressing this key without dialing the number.

NEC SL2100 - ■ Programmable Function Keys - 2

flowchart
graph TD
    A["Speaker"] --> B["7 5 1"]
    B --> C["Function Key"]
    C --> D["0 1"]
    D --> E["Trunk Access Code"]
    E --> F["9 / 0"]
    F --> G["Telephone Number"]
    G --> H["..."]
    H --> I["Extension Number"]
    I --> J["? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?<br>    "]
    D --> K["Hold"]
    K --> L["Speaker"]

• To change the Trunk Access Code, Ask your NEC Authorized Supplier for the details.
- In the default setting, Programmable Function Key No. 1 to 12 is assigned as "Trunk" Key. If you want to assign DSS Keys at the unused Trunk Keys, these unused keys should be erased by "752 + 000" operation before the above operation.
• In case of DSS Key, the extension status can be indicated on the BLF. (idle : extinguished, Busy : lit)
- When you register a telephone number, the Trunk Access Code should be added in front of the number.
- Up to 36 digits dialing can be registered, but the name can not be registered.
- If you want to continue the operation, press Programmable Function Key instead of Speaker Key to finish.
- One-Touch Keys can be assigned by Soft Key operation as well.

For Your Convenience

■ Abbreviated Dial (Speed Dial) Registration
NEC SL2100 - For Your Convenience - 1

flowchart
graph TD
    A["Speaker"] --> B["Common ABB 7 5 3"]
    A --> C["Group ABB 7 5 4"]
    B --> D["ABB Bin Number ? ? ?"]
    C --> D
    D --> E["Telephone Number ? ? ? ..."]
    E --> F["Speaker"]
    G["Hold"] --> H["? Name ... Hold"]
    H --> I["Speaker"]
  • The digit of Bin No. depends on the system setting. (0-9 / 00-99 / 000-999)
  • System setting is necessary for Group ABB function. Ask your NEC Authorized Supplier for the details.
  • Name can be entered by Dial Pad Keys. (See below)
  • Up to 36 digits dialing can be registered, and up to 12 characters can be registered as name.
  • If you want to continue the operation, dial Bin No. instead of Speaker Key to finish.
  • You can skip to enter the name. (No enter any character, then press "Hold" Key).
  • You can erase the registered number & name by pressing "Exit" Key after dialing Bin No.
  • Common Abbreviated Dial can be registered by Soft Key / Cursor Key operations as well.

■ Entering Alphanumeric Characters

When you enter a name, use Dial Pad Keys to enter letters as below. For example, press "2" key once for "A", twice for "B", etc...

NEC SL2100 - ■ Entering Alphanumeric Characters - 1

flowchart
graph TD
    A["1"] --> B["1 @ [¥"] ^ _ ' { | } → ← Á À Å Ä Å Æ]
    B --> C["φ Ó i Ê É Ç"]
    D["2"] --> E["A B C a b c 2"]
    E --> F["D E F d e f 3"]
    F --> G["G H I g h i 4"]
    G --> H["J K L j k l 5"]
    H --> I["M N O m n o 6"]
    I --> J["P Q R S p q r s 7"]
    J --> K["T U V t u v 8"]
    K --> L["W X Y Z w x y z 9"]
    L --> M["0 ! &quot; # $ % & ' ( ) Ô Ô ú à ä æ õ ü α β θ ε"]
    M --> N["★ + , - . / : ; < = > ? π Σ σ Ω ∞ φ £"]

Placing Calls

■ Place an Outside Call

NEC SL2100 - ■ Place an Outside Call - 1

flowchart
graph LR
    A["Trunk Key"] --> B["Telephone Number"]
    B --> C["..."]
    C --> D["Output"]
  • Listen to the Dial Tone before dialing a Telephone Number.
  • You can have function keys for Trunks or Trunk Groups. Ask your NEC Authorized Supplier for the details.

■ Place an Outside Call

NEC SL2100 - ■ Place an Outside Call - 1

flowchart
graph TD
    A["Speaker"] --> B["Trunk Access Code 9 / 0"]
    B --> C["Terbone Number ? ? ? ..."]
    A --> D["Trunk Group No. 7 0 4 + ?"]
    A --> E["Trunk No. # 9 / # 0 + ? ? ?"]
    C --> F["Phone Signal"]
    F --> G["Output"]

(e.g.: 005 = Trunk No.5)

• To change the Trunk Access Code, Ask your NEC Authorized Supplier for the details.
- Listen to the Dial Tone before dialing a Telephone Number.
- In case the number of Trunk Group is more than 10, you should enter 2 digits (e.g. 11 : Group 11) after dialing "704". Ask your NEC Authorized Supplier for the details.
- For the dial digit of Trunk No., ask your NEC Authorized Supplier for the details.

■ Place an Intercom Call

NEC SL2100 - ■ Place an Intercom Call - 1

flowchart
graph LR
    A["Speaker"] --> B["Extension Number"]
    B --> C["Output"]

- Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep, begin speaking. Dialing "1" changes voice/ring mode. (in case the destination is Multi-line Terminal)

Placing Calls Quickly

■ Directory Dialing
NEC SL2100 - Placing Calls Quickly - 1

flowchart
graph LR
    A["On-Hook Condition"] --> B["Search 1/90<br>ABC Ltd"]
    B --> C["1st Character you want to search"]
    C --> D["Search 6/24<br>N NEC CORP"]
    D --> E["Press several times to search"]

- After searching the desired destination, press "Enter" Key to confirm the telephone number before lifting the handset, if necessary.

- You can enter more Characters (up to 12) to make desired destination's search even more specific.

- You can also search the desired destination without entering the Characters. (press Cursor Keys only)

- To cancel the Directory Dialing operation, press "Clear/Back" Key.

- Directory Dialing can be activated by Soft Key operation as well.

■ Last Number Dialing
NEC SL2100 - Placing Calls Quickly - 2

flowchart
graph TD
    A["On-Hook Condition"] --> B["Dialed Number 01/10\n0312345678\nDEC TUE 22 03:29PM"]
    B --> C["Dialed Number 03/10\n0987654321\nDEC TUE 22 01:12PM"]
    C --> D["Press several times to search"]
    E["Quick Redial"] --> F["Speaker"]
    F --> G["# 5"]
    G --> H["Trunk Key"]
    H --> I["LINE 03\nLnd Save Rls"]
    I --> J["End"]

- The system retains the last 10 numbers dialed which can be reviewed and redialed.

- To cancel the Redial List operation, press "Clear/Back" Key.

■ Callback by Received Number
NEC SL2100 - Placing Calls Quickly - 3

flowchart
graph LR
    A["On-Hook Condition"] --> B["Received Call 01/10\n03344455566\nDEC TUE 22 04:31PM"]
    B --> C["Received Call 03/10\n09988776655\nDEC TUE 22 11:38AM"]
    C --> D["Press several times to search"]

- Caller-ID function is required to use this operation for outside calls. Ask your NEC Authorized Supplier for more details.

- To cancel the Callback operation, press "Clear/Back" Key.

Placing Calls Quickly

■ Abbreviated (Speed) Dialing
NEC SL2100 - Placing Calls Quickly - 1

flowchart
graph TD
    subgraph_Common_ABB["Common ABB"]
        A1["Speaker"] --> B1["# 2"]
        B1 --> C1["Common ABB Key (SC751+27)"]
        C1 --> D1["Common ABB Bin Number"]
        D1 --> E1["Phone"]
    end

    subgraph_Group_ABB["Group ABB"]
        A2["Speaker"] --> B2["# 4"]
        B2 --> C2["Group ABB Key (SC751+28)"]
        C2 --> D2["Group ABB Bin Number"]
        D2 --> E2["Phone"]
    end

• The digit of Bin No. depends on the system setting. (0-9 / 00-99 / 000-999)
- Telephone Numbers shall be pre-registered to the system.
- System setting is necessary for Group ABB function. Ask your NEC Authorized Supplier for the details.
- When you assign the Common ABB Key on the Programmable Function Key, "Press HOLD" is required after dialing the Function Code 27.

flowchart
graph LR
    A["On-Hook Condition"] --> B["One-Touch / DSS Key (SC751+01)"]
    B --> C["End"]
  • Telephone / Extension number should be pre-registered to a One-Touch / DSS Key.
  • Trunk Access Code should be added in front of the Telephone number.

If your call doesn't go through...

■ Set Camp On / Callback

NEC SL2100 - ■ Set Camp On / Callback - 1

flowchart
graph TD
    A["≤"] --> B["7 5 0"]
    B --> C["Camp On Key (SC751+35)"]
    C --> D["2-8 TUE 3:03PM"]
    D --> E["Busy MW VMsg Camp Barg"]
    F["Wait without hanging up"] --> G["Call Back"]
    G --> H["Wait for the System to call you back"]
    I["Hear Busy Tone or No Answer"] --> B
    J["During calling (No Answer) : Press &quot;More&quot; to find &quot;Camp&quot;"]
  • Camp On In case of Intercom Call, when you hear ringing, wait for the called party to answer. In case of Outside Call, when you hear Dial Tone, begin telephone number dialing.
  • Callback In case of Intercom Call, when your terminal starts the ringing, lift handset and wait for the called party to answer. In case of Outside Call, when your terminal starts the ringing, lift handset, hear Dial Tone, and begin telephone number dialing.
  • This function is applicable in case all trunks are busy condition. (not applicable for dialed outside party busy)

■ Cancel Camp On / Callback

NEC SL2100 - ■ Cancel Camp On / Callback - 1

flowchart
graph LR
    A["Device"] --> B["Cell"]
    B --> C["7 7 0"]
    C --> D["Cell"]

■ Repeat Dialing

NEC SL2100 - ■ Repeat Dialing - 1

flowchart
graph TD
    A["Hear Busy Tone or No Answer"] --> B["Repeat Dial Key (SC751+29)"]
    B --> C["Line 03 00:05 Park Trf More"]
    B --> D["Line 03 00:07 Conf Save Time More"]
    B --> E["Line 03 00:09 Rpt More"]
  • When the Repeat Dialing is set, Repeat Dial Key shall flash and the system automatically and periodically redials a call. Repeat duration is programmable. Ask your NEC Authorized Supplier for the details.
  • You should lift the handset when the called party answered.
  • Press flashing Repeat Dial Key to cancel.

If your call doesn't go through...

■ Set a Message Waiting
NEC SL2100 - If your call doesn't go through... - 1

flowchart
graph TD
    A["Phone"] --> B["MW Key (SC751+38)"]
    B --> C["Telephone"]
    D["Hear Busy Tone or No Answer"] --> B
    B --> E["2-8 TUE 3:03PM MW"]
    E --> B
  • When you set a MW, the called party's Indicator starts to flash, and your Indicator is lit in Red.

■ Answer a Message Waiting (Your terminal's Indicator is flashing in Red)
NEC SL2100 - If your call doesn't go through... - 2

flowchart
graph TD
    A["Check & Answer"] --> B["On-Hook Condition"]
    B --> C["Help"]
    C --> D["* 0"]
    D --> E["Mobile Phone"]
    F["Quick Answer"] --> G["Quick Answer"]
    G --> H["MW Key (SC751+38)"]
    H --> I["Next Step"]
  • When you answer a MW, the Indicator shall automatically be off when the called party answers.
  • If multiple message are in queue, you can select the desired party by pressing Up key after dialing “×, 0”, if several number of Message Waiting has been set.

■ Cancel Message Waiting
NEC SL2100 - If your call doesn't go through... - 3

flowchart
graph LR
    A["Individual Cancel\n(Originated extension)"] --> B["7 7 1"]
    C["All Cancel\n(At any extension)"] --> D["7 7 3"]
    B --> E["? ? ?"]
    D --> F["? ? ?"]
    E --> G["Extension Number"]
    F --> G

Answering Calls

■ Answering an Outside Call
NEC SL2100 - Answering Calls - 1

flowchart
graph LR
    A["Ringing Extension"] --> B["Speaker"]
    B --> C["Trunk Key (Flashing)"]
    C --> D["Non-Ringing Extension"]
    D --> E["Ringing"]
    E --> B
  • Confirm the status of Mute Key if you want to answer by Handsfree. (Mute On: LED On, Mute Off: LED Off)

■ Answering an Intercom Call
NEC SL2100 - Answering Calls - 2

flowchart
graph LR
    A["Signal Mode Extension"] --> B["Ringing"]
    B --> C["Speaker"]
    C --> D["Voice Mode Extension"]
    D --> E["Voice"]
    E --> F["Speak toward your terminal"]
  • Intercom Call Mode (Signal or Voice) can be set at your terminal by :
    "Signal": Speaker -> 723 "Voice": Speaker -> 721
  • Confirm the status of Mute Key if you want to answer by Handsfree. (Mute On : LED On, Mute Off : LED Off)

■ Picking up a Call for other Extensions
NEC SL2100 - Answering Calls - 3

flowchart
graph TD
    A["In same Group"] --> B["Speaker"]
    B --> C["Call Pickup Key (SC751+24)"]
    C --> D["Phone"]
    E["In other Group"] --> F["Speaker"]
    F --> G["Call Pickup for other Group Key (SC751+25)"]
    G --> H["Phone"]
    I["Specified Extension"] --> J["Speaker"]
    J --> K["Extension Number"]
    K --> L["Phone"]
  • System setting is necessary to create a Call Pickup Group. Ask your NEC Authorized Supplier for the details.
  • Call Pickup operations are available using Soft Key operation.

Hold / Transferring Calls

■ Holding a Call / Retrieving a Held Call
NEC SL2100 - Hold / Transferring Calls - 1

flowchart
graph LR
    A["Hold"] --> B["Talking"]
    B --> C["Hold"]
    C --> D["Retrieve"]
    D --> E["Trunk Key (Flashing)"]
    D --> F["Hold (Flashing)"]
    E --> G["Recycle to Phone"]
    F --> G
  • In case of Intercom, the call shall be held as "Exclusive Hold" on your terminal.
  • This operation puts your outside call on System Hold. Other extension user can take the call off Hold.

■ Holding a Call Exclusively
NEC SL2100 - Hold / Transferring Calls - 2

flowchart
graph LR
    A["Talking"] --> B["Exclusive Hold Key (SC751+45)"]
    B --> C["Retrieve"]
    C --> D["Trunk Key (Flashing)"]
    C --> E["Hold (Flashing)"]
    D --> F["Recycle to Trunk Key"]
    E --> F

- This operation puts your outside call on Exclusive Hold. Other extension user can not take the call off Hold.

■ Retrieve a Held Outside Call
NEC SL2100 - Hold / Transferring Calls - 3

flowchart
graph LR
    A["Speaker"] --> B["6"]
    B --> C["7"]
    C --> D["2"]
    D --> E["?"]
    E --> F["?"]
    F --> G["?"]
    G --> H["Trunk Number you want to retrieve"]
    H --> I["Car Icon with Arrow"]

- Ask your NEC Authorized Supplier for the details about your Trunk Number dialing digits.

■ Transferring a Call to the other Extension
NEC SL2100 - Hold / Transferring Calls - 4

flowchart
graph TD
    A["Talking"] --> B["Hold"]
    B --> C["Extension Number"]
    C --> D["Announce"]
    D --> E["Transfer"]
    E --> F["2-8 TUE 3:03PM\nCalling 300\nVMsg Trf More"]
    F --> G["End"]

- If your terminal has DSS/One-Touch key, just press it instead of "HOLD" and "Extension Number" dialing.

For more Convenient Use...

■ Do Not Disturb (DND)
NEC SL2100 - For more Convenient Use... - 1

flowchart
graph LR
    A["On-Hook Condition"] --> B["DND"]
    B --> C1["1: DND : Trunk Incoming Call"]
    B --> C2["2: DND : Intercom Incoming Call"]
    B --> C3["3: DND : Trunk & Intercom Incoming Call"]
    B --> C4["4: DND : Transferred (CFW) Call"]
    B --> C5["0: DND : Cancel"]
  • When you set DND function, DND Key shall be lit and the Internal Dial Tone pattern shall be changed.

■ Conference
NEC SL2100 - For more Convenient Use... - 2

flowchart
graph TD
    A["Talking"] --> B["2-8 TUE 3:03PM Conf"]
    B --> C["Extension Number"]
    C --> D["Trunk Key + Telephone Number"]
    D --> E["2-8 TUE 3:03PM Add Rls"]
    E --> F["Talking"]
    F --> G["Begin Dir CONF Start Conference"]
    G --> H["Start Conference"]
    style A fill:#f9f,stroke:#333
    style H fill:#ccf,stroke:#333
  • You can repeat this operation to add more parties.
  • You may be able to have up to 16 parties. (include your terminal) You may need to adjust the volume level due to the Environment where calls are placed. Ask your NEC Authorized Supplier for the details.

For more Convenient Use...

■ Call Forwarding / Follow Me

When you set Call Forward / Follow Me, the destination extension shall be displayed on the LCD, and the Internal Dial Tone pattern shall be changed. (Call Forward / Follow Me can be set by Soft Key as well)

Call Forward Immediate
NEC SL2100 - ■ Call Forwarding / Follow Me - 1

flowchart
graph LR
    A["Speaker"] --> B["7 4 1"]
    C["On-Hook Condition"] --> D["Call Forward Immediate Key (SC751+10)"]
    B --> E["1"]
    D --> F["0"]
    E --> G["Extension Number"]
    F --> G
    G --> H["Speaker"]

Call Forward when Busy
NEC SL2100 - ■ Call Forwarding / Follow Me - 2

flowchart
graph LR
    A["Speaker"] --> B["7 4 2"]
    C["On-Hook Condition"] --> D["Call Forward when Busy Key (SC751+11)"]
    B --> E["1"]
    D --> F["0"]
    E --> G["Extension Number"]
    F --> G
    G --> H["Speaker"]

Call Forward when No Answer
NEC SL2100 - ■ Call Forwarding / Follow Me - 3

flowchart
graph LR
    A["Speaker"] --> B["7 4 3"]
    C["On-Hook Condition"] --> D["(SC751+12)"]
    B --> E["Call Forward when No Answer Key"]
    D --> E
    E --> F["0"]
    F --> G["Cancel"]
    G --> H["1"]
    H --> I["Extension Number"]
    I --> J["Speaker"]

Call Forward when Busy / No Answer
NEC SL2100 - ■ Call Forwarding / Follow Me - 4

flowchart
graph LR
    A["Speaker"] --> B["7 4 4"]
    C["On-Hook Condition"] --> D["(SC751+13)"]
    B --> E["Call Forward when Busy / No Ans. Key"]
    D --> E
    E --> F["1"]
    F --> G["OK"]
    G --> H["? ? ?"]
    H --> I["Speaker"]
    F --> J["Cancel"]
    J --> K["0"]

For more Convenient Use...

■ Call Forwarding / Follow Me (Cont'd)
NEC SL2100 - For more Convenient Use... - 1

flowchart
graph LR
    A["Speaker"] --> B["7 4 5"]
    C["On-Hook Condition"] --> D["Call Forward Both Ring Key (SC751+14)"]
    B --> E["Set 1"]
    D --> E
    E --> F["Extension Number"]
    F --> G["Speaker"]
    E --> H["Cancel 0"]

NEC SL2100 - For more Convenient Use... - 2

flowchart
graph LR
    A["Speaker"] --> B["7 4 6"]
    C["On-Hook Condition"] --> D["Call Forward Follow Me Key (SC751+15)"]
    B --> E["Set 1"]
    D --> E
    E --> F["Extension Number"]
    F --> G["Speaker"]
    E --> H["Cancel 0"]

Soft Keys Operation

The following table shows the menu structure of "Menu" Soft Key. You can reach the desired feature by following operation.

NEC SL2100 - ■ "Menu" Soft Key - 1

flowchart
graph LR
    A["2-8 TUE 3:03PM\n200\nMenu Dir VM:00 CL:00"] --> B["Prev Next Select Exit"]
    B --> C["Prev Next Select Back"]

It is possible to search the desired feature by pressing Cursor the Keys (Up / Down / Right / Left) several times instead of "Prev" or "Next" Soft Keys, it's also possible to access the desired feature directly by dialing the 2 digit Menu Code after pressing the "Menu" Soft Key.

ItemMenu CodeNext Operation after pressing the “Select”
10 : Volume Preferences11 : Ring12 : Off-Hook RingPress “Down” or “Up” to adjust the selected option.
20 : Display Preferences21 : Contrast22 : Minimum Brightness23 : Maximum BrightnessPress “Down” or “Up” to adjust the selected option.
30 : Feature Preferences31 : Voice Announce32 : Handsfree Reply33 : Automatic Call Timer34 : Preview Dial35 : Illuminated Dialpad36 : Auto Call Screening37 : Incoming Page38 : Ringing Line PreferenceFor the selected option, press “On” (enable) or “Off” (disable).
40 : Ring Preferences41 : Intercom42 : Line Keys43 : Each Line KeysPress “<<” or “>>” to select and save option.
50 : Key Assignments51 : Feature Keys52 : Primeline KeyPress “<<” or “>>” to select and save option.
60 : Call Forwarding61 : Immediate62 : Ring No Ans63 : Busy No Ans64 : Call Forward AME65 : Display Message66 : Follow Me67 : Both RingPress “Set” or “Cancel”, enter the destination and select option to save.
70 : Speed Dial71 : Personal Speed Dial72 : Company Speed DialEnter Bin number and Phone number, Name and save.
80 : Name and Language81 : Extension Name82 : Display LanguageFor Name, enter the name using Alphanumeric Characters, For Language, press “<<” or “>>” to select and save.
90 : Option Preferences91 : Headset Mode92 : Headset Voice Announce93 : System Information94 : VoIPDB Information95 : Not Used96 : IP Address Information97 : IP Phone log off98 : Change login passwordFor Headset option, press “On” (enable) or “Off” (disable).For System / VoIPDB information (IP Address, MAC Address), press “Select”.
00 : Admin01 : Time02 : Date03 : Extension Name04 : Clear All Call Fwd05 : System Night Key ModeFor Time, Date and Extension Name, enter the Time, Date and Extension Number and Name to save. For Clear All Call Fwd, press “Yes”.

Soft Keys Operation

■ "Dir" Soft Key

You can activate the Directory Dialing feature by pressing the "Dir" Soft Key.

NEC SL2100 - ■ "Dir" Soft Key - 1

flowchart
graph LR
    A["200<br>Menu Dir VM:00 CL:00"] --> B["Search 1/90<br>ABC Ltd"]
    C["Refer to Page 7<br>&quot;Directory Dialing&quot;"] --> B

■ "VM" Soft Key

Number of new messages in your mailbox is displayed on the "VM" Soft Key; you can access your mailbox by pressing this key.

NEC SL2100 - ■ "VM" Soft Key - 1

flowchart
graph TD
    A["200 Menu Dir VM:03 CL:00"] --> B["Press &quot;More&quot; to switch"]
    B --> C["Vmail - Mailbox:200 Msgs New: 3 Arch: 1 Lstn Greet LvMsg More>"]
    C --> D["Vmail - Mailbox:200 Msgs New: 3 Arch: 1 Setup Mgr RcNam More>"]
    D --> E["Vmail - Mailbox:200 Msgs New: 3 Arch: 1 Page List Exit More>"]
    style A fill:#f9f,stroke:#333
    style B fill:#ccf,stroke:#333
    style C fill:#cfc,stroke:#333
    style D fill:#fcc,stroke:#333
    style E fill:#cff,stroke:#333
Soft Key IndicationFeatureNext Operation after pressing Soft Key
LstnListen to Left MessagesPress “Next” to play next message, press “Rplay” to repeat played message, press “Del” to delete played message. Press “More” for other Mailbox features.
GreetMailbox Greeting Press one of “Gr1” / “Gr2” / “Gr3” to choose the desired personal greeting message, and press “Lstn” (Listen) / “Rec” (Record) / “Del” (Delete) to maintain it.
LvMsgLeave MessageStart message recording and press “Done” to complete it. Dial extension number you want to send this message and press “Send”.
SetupMailbox Option MenuPress “Code” (Security Code) / “Notify” (Message Notification) / “CallH” (Call Handling Option) / “ATime” (Auto Time Stamp) to maintain each mailbox option.
RcNamName MenuPress “Lstn” (Listen) / “Rec” (Record) / “Del” (Delete) to maintain the Mailbox Name.
PagePage Message MenuPress “Lstn” (Listen) / “Rec” (Record) / “Del” (Delete) to maintain the Paging Message.
ListMessage ListPress “All” / “New” / “Arch” to set the message listen mode (message list) which you want to listen.
ExitExit VM Menu---

Soft Keys Operation

■ "CL" Soft Key

Number of new unanswered calls is displayed on the "CL" Soft Key; you can access your Caller-ID List by pressing this key.

NEC SL2100 - ■ "CL" Soft Key - 1

flowchart
graph TD
    A["2-8 TUE 3:03PM\nCheck List\nMenu Dir VM:00 CL:02"] --> B["↓"]
    B --> C["Total:05 New:02\nUnans:03 Ans:02\nAll Unan Del Exit"]
    C --> D["↓"]
    D --> E["01: 12349876\n2-6 13:19\nCall Store Del More"]
Soft Key IndicationFeatureNext Operation after pressing Soft Key
AllAll Incoming Calls ListSee below
UnanUnanswered Calls ListSee below
DelDelete ListPress “Yes” to delete all Caller-ID List. (or press “No” to cancel)
ExitExit from Summary---

Press "More" to switch

NEC SL2100 - ■ "CL" Soft Key - 2

01: 12349876 2-6 13:19 Edit Back More

Press "VOL Up / Down" Keys to select the desired number.

Soft Key IndicationFeatureNext Operation after pressing Soft Key
CallCall to displayed numberLift the handset to talk when the destination answered.
StoreStore displayed numberPress “STA” (Personal Speed Dial) or “Abb” (Common Abbreviated Dial), and dial Bin Number to store the displayed number with name. (Press Hold Key to save.)
DelDelete displayed numberNext received Caller-ID shall be automatically displayed, and continue the Caller-ID Soft Key operation.
EditEdit displayed numberPress “<-” or “->” to change the cursor position, press “DEL” to delete a digit, and dial new digit. (Press Hold Key to save.) Press “CNCL” to cancel Edit Mode.
BackReturn to SummaryContinue the Caller-ID Soft Key operation.

Soft Keys Operation

■ Soft Key Operations during Off-Hook condition

When you press the Speaker Key or lift the handset, you will see the following Soft Keys.

NEC SL2100 - ■ Soft Key Operations during Off-Hook condition - 1

flowchart
graph LR
    A["2-8 TUE 3:03PM<br>Dir Page Pkup More"] -->|Press "More" to switch| B["2-8 TUE 3:03PM<br>VM:00 Barg Save More"]
Soft Key IndicationFeatureNext Operation after pressing Soft Key
DirDirectory DialingRefer to Page 7 for Directory Dialing operation.
PagePagingPress “InPg” (Internal Paging) or “ExPg” (External Paging), and dial the Group/Zone number to page.
PkupCall PickupPress “Pers” for Extension Call Pickup.Press “ExPg” for External Paging pickupPress “InPg” for Internal Paging pickup
VM:00Mailbox AccessRefer to Page 17 (VM Soft Key)
BargBarge-InDial the target extension number to barge in.
SaveSaved Number DialSaved number is dialed automatically. Wait for answer.

■ Soft Key Operations during Intercom Calling

During Intercom calling (called party does not answer yet), you will see the following Soft Keys.

NEC SL2100 - ■ Soft Key Operations during Intercom Calling - 1

flowchart
graph LR
    A["2-8 TUE 3:03PM<br>Calling 216<br>MW Voice Rls More"] --> B["Press &quot;More&quot; to switch"]
    C["2-8 TUE 3:03PM<br>Calling 216<br>VMsg Camp More"] --> B
Soft Key IndicationFeatureNext Operation after pressing Soft Key
MWMessage WaitingMessage Waiting is set. Hang up to finish.
Voice (Signal)Intercom Call Mode Switching (Signal / Voice)Signal -> Voice : Start to talk after beep tone.Voice -> Signal : Wait for called party answer.Press “Voice” (or “Signal”) again to switch Call Mode, if necessary.
RIsHang Up---
VMsgLeave a Message (In-Mail) (Option)Start recording your message.
CampCamp On / CallbackCamp OnWait for the system to call you back without hanging up.CallbackHang up and wait for the system to call you back.

Soft Keys Operation

■ Soft Key Operations after establishing an Intercom Call

After establishing an Intercom call, you can use following feature by Soft Key.

2-8 TUE 3:03PM Talking To 216 Conf

Refer to Page 13 "Conference"

Soft Key IndicationFeatureNext Operation after pressing Soft Key
ConfConferenceDial the desired extension number, or seize an idle trunk and place a call to establish a conference. Press “Conf” to invite the other party, or press “Add” and “Begin” to start a conference. Press “AnHd” to retrieve a held call.

■ Soft Key Operations during Outside Call

When you seize a trunk for outgoing call, or you answered an incoming call, you can use following features by Soft Key.

(When you seize a Trunk)

LINE 03 Lnd Save Rls Acct

NEC SL2100 - ■ Soft Key Operations during Outside Call - 2

NEC SL2100 - ■ Soft Key Operations during Outside Call - 3

flowchart
graph TD
    A["After establishing call and pass 4 seconds"] --> B["Press &quot;More&quot; to switch"]
Soft Key IndicationFeatureNext Operation after pressing Soft Key
LndLast Number DialingLast dialed number is dialed automatically. Wait for answer.
SaveSaved Number DialingSaved number is dialed automatically. Wait for answer.
RIsHang Up---
AcctAccount Code Entry (Option)Enter the Account Code.

NEC SL2100 - ■ Soft Key Operations during Outside Call - 4

flowchart
graph LR
    A["LINE 03\nPark Trf More"] --> B["LINE 03\nConf Save Time More"]
    B --> C["LINE 03\nRpt More"]
Soft Key IndicationFeatureNext Operation after pressing Soft Key
LndLast Number DialingLast dialed number is dialed automatically. Wait for answer.
ParkPark HoldPress “Sys” (System Park) or “StaP” (Extension Park) to select type of Park Hold.
TrfTransferDial the desired extension number, or seize an idle trunk and place a call to transfer.
ConfConferenceDial the desired extension number, or seize an idle trunk and place a call to establish a conference. Press “Add” to invite the other party, or press “Add” and “Begin” to start a conference. Press “AnHd” to retrieve a held call.
SaveSave dialed Number---
TimeCall Duration Time IndicationPress “Time” again to turn off the Call Duration Time indication.
RptRepeat DialingRepeat Dialing feature is set, and the system automatically places a call periodically. Wait for answer.

Cursor Keys Operation

The following table shows the menu structure of the Cursor Keys. You can reach the desired menu by pressing Navigation Keys (Up / Down / Right / Left) or dial 3 digits for shortcut access after pressing the "Enter Key" to activate a menu.

NEC SL2100 - ■ Menu Structure when PRG15-02-60 is set to Advanced Mode 1 - 1

flowchart
graph TD
    A["Main Menu"] --> B["100 : Call History"]
    B --> C["110 : Missed Call"]
    C --> D["111 - 11x : Missed Call Data"]
    B --> E["120 : Received Call"]
    E --> F["121 - 12x : Received Call Data"]
    B --> G["130 : Dialed Number"]
    G --> H["131 - 13x : Dialed Call Data"]
    B --> I["200 : Contacts"]
    I --> J["210 : Search Contact"]
    J --> K["211 - 21x : Name Started from A-Z"]
    I --> L["220 : New Contact"]
    L --> M["221 : Save Private Phone Book"]
    L --> N["222 : Save Common Phone Book"]
    L --> O["223 : Save Group Phone Book"]
    I --> P["230 : Edit Contact"]
    P --> Q["231 - 23x : Name Started from A-Z"]
    I --> R["400 : User Features"]
    R --> S["410 : Call Voice Mail"]
    S --> T["420 : Call Forward"]
    T --> U["421 : All Calls"]
    T --> V["422 : Both Ring"]
    T --> W["423 : Busy"]
    T --> X["424 : No Answer"]
    T --> Y["425 : Busy/No Answer"]
    T --> Z["426 : Follow Me"]
    R --> AA["430 : Paging"]
    AA --> AB["431 : Internal Zone"]
    AA --> AC["432 : External Zone"]
    R --> AD["440 : Dept.Grp login/out"]
    AD --> AE["441 : Join"]
    AD --> AF["442 : Withdraw"]

Cursor Keys Operation

NEC SL2100 - Cursor Keys Operation - 1

flowchart
graph TD
    A["500 : Phone Setting"] --> B["510 : Not Used"]
    B --> C["520 : Display"]
    C --> D["530 : Ring Options"]
    D --> E["540 : Key Touch Tone"]
    E --> F["550 : Headset"]
    F --> G["560 : Key Assignment"]
    G --> H["610 : System Time"]
    H --> I["620 : System Date"]
    I --> J["630 : Manage Messages"]
    J --> K["810 : Phone"]
    K --> L["820 : System"]
    L --> M["830 : VoIPDB"]
    M --> N["840 : IP Address"]

    B --> O["521 : Contrast"]
    C --> P["522 : Minimum Brightness"]
    C --> Q["523 : Maximum Brightness"]
    D --> R["531 : Ringing/ Voice Call"]
    D --> S["532 : Ringing Volume"]
    D --> T["533 : Ring Tones"]
    F --> U["551 : Headset Ringing Volume"]
    G --> V["561 - 56x : Key 1 – Key 24"]

    H --> W["611 : Edit"]
    H --> X["612 : Save"]
    H --> Y["613 : Cancel"]
    I --> Z["621 : Edit"]
    I --> AA["622 : Save"]
    I --> AB["623 : Cancel"]
    J --> AC["631 : Record"]
    J --> AD["632 : Listen"]
    J --> AE["633 : Erase"]

    K --> AF["Port Information"]
    L --> AG["Main Software Version MAC Address Hardware Key Code"]
    M --> AH["VoIPDB TYPE MAC Address Active/Reserved"]
    N --> AI["IP Address Information System xxx.xxx.xxx.xxx VoIPDB xxx.xxx.xxx.xxx"]

Built-In Automated Attendant

System setting is necessary to use Built-In Automated Attendant. Ask your NEC Authorized Supplier for the details.

■ Record / Listen / Erase Answering Messages
NEC SL2100 - Built-In Automated Attendant - 1

flowchart
graph TD
    A["Phone"] --> B["6 1 6"]
    B --> C["Record 7"]
    C --> D["Message Number (001 - 100)"]
    D --> E["Recording"]
    E --> F["#"]
    F --> G["Listening"]
    G --> H["Listen 5"]
    H --> I["Message Number (001 - 100)"]
    I --> J["Listening"]
    J --> K["Erase 3"]
    K --> L["Message Number (001 - 100)"]
    L --> M["Listen 3"]
    M --> N["Stop REC"]
    N --> O["Listening"]
    O --> P["Listen 2"]
    P --> Q["Stop REC"]
    Q --> R["Listen 1"]
    R --> S["Stop REC"]
    S --> T["Listen 0"]

- Up to 100 types of messages can be recorded.

• The Message length can not exceed 4 minutes.

In-Mail (Voice Mail)

Optional hardware and System setting is necessary to use In-Mail (Voice Mail) feature. Ask your NEC Authorized Supplier for the details.

■ Log-On to the In-Mail
NEC SL2100 - In-Mail (Voice Mail) - 1

flowchart
graph TD
    A["Speaker"] --> B["Voice Mail Pilot Number"]
    B --> C["Your Mailbox Number"]
    C --> D["Security Code (if it is set)"]
    D --> E["Main Menu"]

    F["Main Menu"] --> G["L 5 Listen to Messages"]
    G --> H["While listening you can: RE Record Reply 73 MM 66 Mark Message as new"]
    H --> I["Rease Msg 3"]
    I --> J["Pause/Resume Listening ✕"]
    G --> K["MF Have Msg Forwarded 63 L 5 Listen to Next Msg"]
    K --> L["1N Select New Message List"]
    G --> M["MC Make Call to Sender 62 B 2 Backup a Few Seconds"]
    M --> N["1S Select Saved Message List"]
    G --> O["TI Get Time, Date 84 BB 22 Backup to Beginning"]
    G --> P["SA S Ave Message 72 G 4 Go Ahead a Few Seconds"]
    P --> Q["1A Select All Message List"]
    P --> R["# # Exit Listen Mode"]

    S["RS Record & Send Message"] --> T["G Mailbox Greeting 4 Callers hear your active greeting (1-3) only if you do not answer or are busy. If Auto Attendant DND is ON, the Auto Attendant does not ring your phone. Callers immediately hear your active greeting. If OFF, the Auto Attendant will try your extension."]
    T --> U["RN Record Mailbox Name 76 In-Mail will play your mailbox name in the voice prompts instead of your mailbox number."]
    U --> V["PG PaGing Message"]
    V --> W["OP Mailbox Options"]
    W --> X["TI Time and Date"]
    X --> Y["1N Select New Message List"]
    X --> Z["1S Select Saved Message List"]
    X --> AA["1A Select All Message List"]
    X --> AB["X 9 EXit Mailbox"]

    AC["While recording you can: ✕ Pause/Resume ✕ E 3 Erase Recording"]
    AC --> AD["# # End Recording"]

    AE["Enter mailbox number, then: ✕ Reenter mailbox number ✕ # # Send Message"]

    AF["The mailbox options are: S 7 AT 28 Security Code"]
    AF --> AG["N 6 Message Notification"]
    AF --> AH["CO 26 Call Handling Option"]

    AI["Auto Time Stamp"] --> AJ["# #"]
    AK["Exit to Main Menu"] --> AL["AO 27 Auto Play Option"]

    AM["RS Record & Send Message"] --> AN["G Mailbox Greeting 4 Callers hear your active greeting (1-3) only if you do not answer or are busy. If Auto Attendant DND is ON, the Auto Attendant does not ring your phone. Callers immediately hear your active greeting. If OFF, the Auto Attendant will try your extension."]

In-Mail (Voice Mail)

■ Call Forward to Voice Mail

Convenient Operation by Function Key
On-Hook Condition → Auto-Attendant Key (SC751+79 + Ext No.)

Press "Automated Attendant" Key several times to change the status. (All Calls -> No Answer -> Busy -> Busy/No Answer -> Cancel)

Forward All Incoming Calls
NEC SL2100 - ■ Call Forward to Voice Mail - 2

flowchart
graph LR
    A["Speaker"] --> B["7 4 1"]
    C["On-Hook Condition"] --> D["Call Forward Immediate Key (SC751+10)"]
    B --> E["Set 1"]
    D --> E
    E --> F["Voice Mail Pilot Number"]
    F --> G["Speaker"]
    E --> H["Cancel 0"]

Forward Incoming Call when Busy
NEC SL2100 - ■ Call Forward to Voice Mail - 3

flowchart
graph LR
    A["Speaker"] --> B["7 4 2"]
    C["On-Hook Condition"] --> D["Call Forward when Busy Key (SC751+11)"]
    B --> E["Set 1"]
    D --> E
    E --> F["Voice Mail Pilot Number"]
    F --> G["Speaker"]
    E --> H["Cancel 0"]

Forward Incoming Call when No Answer
NEC SL2100 - ■ Call Forward to Voice Mail - 4

flowchart
graph LR
    A["Speaker"] --> B["7 4 3"]
    C["On-Hook Condition"] --> D["(SC751+12)"]
    B --> E["Call Forward when No Answer Key"]
    D --> E
    E --> F["Set 1"]
    F --> G["Voice Mail Pilot Number"]
    G --> H["Speaker"]
    I["Cancel"] --> F
    J["0"] --> F

Forward Incoming Call when Busy / No Answer
NEC SL2100 - ■ Call Forward to Voice Mail - 5

flowchart
graph LR
    A["Speaker"] --> B["7 4 4"]
    C["On-Hook Condition"] --> D["(SC751+13)"]
    B --> E["Call Forward when Busy / No Ans Key"]
    D --> E
    E --> F["Set 1"]
    F --> G["Voice Mail Pilot Number"]
    G --> H["Speaker"]
    I["Cancel"] --> F

In-Mail (Voice Mail)

■ Mailbox Greeting
NEC SL2100 - In-Mail (Voice Mail) - 1

flowchart
graph TD
    A["Log-On to the In-Mail"] --> B["Greeting Option 4"]
    B --> C["Greeting No. (1-3) ?"]
    C --> D["Record 7"]
    D --> E["Recording ≤"]
    E --> F["Stop REC #"]
    F --> G["Return to Main Menu #"]
    D --> H["Listen 5"]
    H --> I["Listening ≤"]
    I --> J["Finish #"]
    J --> K["Erase 3"]
    K --> H
  • Selected Greeting (one of three) shall be made active.

■ Mailbox Security Code
NEC SL2100 - In-Mail (Voice Mail) - 2

flowchart
graph LR
    A["Log-On to the In-Mail"] --> B["6"]
    B --> C["7"]
    C --> D["7"]
    D --> E["?"]
    E --> F["?"]
    F --> G["?"]
    G --> H["?"]
    H --> I["7"]
    I --> J["#"]
    K["Security Code (4 digits, using 0-9)"] --> E
    L["Delete Security Code"] --> M["*"]
    M --> I
    N["Accept"] --> I
    O["Return to Main Menu"] --> I

※ The type of Security Code can be assigned as below.
- Dial 4 digits Security Code followed by "7": Security Code for all log-on
- Dial 4 digits Security Code followed by "6": Security Code for remote log-on only
- System Administrator can delete a Mailbox Security Code.

In-Mail (Voice Mail)

■ Listen to Left Messages in your Mailbox

Convenient Operation by Function Key
NEC SL2100 - ■ Listen to Left Messages in your Mailbox - 1

flowchart
graph LR
    A["On-Hook Condition"] --> B["Mailbox Key (SC751+77 + Ext No.)"]
    B --> C["Security Code (if it is set)"]
    C --> D["Listen 5"]
    D --> E["Listening"]

Convenient Operation by Soft Key
NEC SL2100 - ■ Listen to Left Messages in your Mailbox - 2

flowchart
graph TD
    A["On-Hook Condition"] --> B["2-8 TUE 3:03PM\n200\nMenu Dir VM:03 CL:00"]
    B --> C["Security Code (if it is set)"]
    C --> D["Vmail - Mailbox:200\nMsgs New: 3 Arch: 1\nLstn Greet LvMsg More>"]
    D --> E["Listening"]

Basic Operation without Function Key
NEC SL2100 - ■ Listen to Left Messages in your Mailbox - 3

flowchart
graph TD
    A["(Unique Dial Tone)"] --> B["Voice Mail Pilot Number"]
    B --> C["Mailbox Number"]
    C --> D["Security Code (if it is set)"]
    D --> E["Listen 5"]
    E --> F["Listening"]

In-Mail (Voice Mail System Administrator)

The following administrative features are only available at the system administrator's extension (extension 101 at default). Ask your NEC Authorized Supplier for details on how to become a system administrator..

■ Log-In to the In-Mail

NEC SL2100 - ■ Log-In to the In-Mail - 1

flowchart
graph TD
    A["Speaker"] --> B["Voice Mail Pilot Number"]
    B --> C["Your Mailbox Number"]
    C --> D["Security Code (if it is set)"]
    D --> E["Main Menu"]

    F["SA 72 System Administrator"] --> G["While listening you can perform any of the following functions:"]
    H["I"] --> I1["Instruction Menu Msg"]
    H --> I2["Announcement Msg"]
    H --> I3["Distribution List"]
    H --> I4["Subscriber Maintenance"]
    J["O"] --> K["Answer Sched Override"]
    L["A"] --> M["MB Announcement Msg"]
    N["L"] --> O["VM Version"]
    P["S"] --> Q["Previous Menu"]

◆ Instruction Menu Message are used as the Automated Attendant Main Greetings (e.g. Day Mode greeting, Night Mode greeting, etc)

• To record an instruction Menu from the System Administrator Menu, dial the digit 4 (Instruction Menu Messages). Dial the mailbox number (001 - 032).

-Press the digit 5 to Listen to the message.

-Press the digit 7 to Record the message.

-Press the digit 3 to Delete the message.

-Press # to return to the System Administrator Menu.

◆ Announcement Message are used to announce general information to callers such as directions, hours of operation, etc.

• To record an Announcement Message from the System Administrator Menu, dial the digit 2 (Announcement Messages). Dial the mailbox number (001 - 032).

-Press the digit 5 to Listen to the message.

-Press the digit 7 to Record the message.

-Press the digit 3 to Delete the message.

-Press # to return to the System Administrator Menu.

◆ Distribution List is a list of extensions set to receive a single voice mail message. Any message left in the distribution mailbox will be sent to all extensions in the list.

- To review or modify the Distribution List from the System Administrator Menu, dial the digit 5 (Distribution List). Dial the mailbox number (001 - 032) to be modified..

▶Press the digit 6 to Review or Modify the list.

-Press the digit 2 to Add an extension to the distribution list.

-Press the digit 3 to Delete the current extension from the list.

-Press the digit 6 to step to the Next entry.

-Press # to return to the System Administrator Menu.

▶Press the digit 76 to record a Name for the distribution list.

-Press the digit 5 to Listen to the name.

-Press the digit 7 to Record a new name.

-Press the digit 3 to Delete the name.

-Press # to exit this feature.

▶Press # to return to the System Administrator Menu.

In-Mail (Voice Mail System Administrator)

◆ Subscriber Maintenance is used to modify the subscriber mailboxes.

  • To modify a Subscriber Mailbox from the System Administrator Menu, dial the digit 7 (Subscriber Maintenance). Dial the extension number of the mailbox you wish to modify.
    -Press the digit 32 to Delete all messages.
    -Press the digit 34 to Delete the mailbox greeting.
    -Press the digit 36 to Delete to the mailbox name.
    -Press the digit 7 to Delete the security code.
    -Press the digit 6 to Record a new name.
    -Press # to return to the System Administrator Menu.

◆ Answer Schedule Override provides alternate answering for the Automated Attendant by sending calls to a specified Override mailbox, when enabled. As an example you can use the Answering Schedule Override to provide Holiday and Bad Weather closing announcements.

• To modify the Answer Schedule Override from the System Administrator Menu dial 6 (Answer Schedule override). Dial the answer table number (01-16) you wish to override.
-Press the digit 6 to toggle On/Off the answer schedule table.
-Press the digit 2 to enter a New answer schedule override mailbox. Enter the override mailbox number (001-032 or a valid subscriber extension). The override mailbox can be an announcement, call routing box, or a subscriber box.
-Press # to return to the System Administrator Menu.

◆ Mailbox Announcement Message is a message recorded by the system administrator that plays to each subscriber when they log into their mailbox. This message will play each time the subscriber logs into their box until it expires, is deleted, or is made inactive by the system administrator.

• To record and modify the Mailbox Announcement Message from the System Administrator Menu, dial the digit 3 (Mailbox Announcement Message).
-Press the digit 5 to Listen to the mailbox announcement message.
-Press the digit 7 to Record a new mailbox announcement message.
-Press the digit 3 to Delete the mailbox announcement message.
-Press the digit 2 to Specify the amount of days the message is active. Enter * for an indefinite amount of days or enter 01-99 for 1-99 days.
-Press # to return to the System Administrator Menu.

◆ Voice Mail Version will play a message indicating the software level of the voice mail.

• To hear the current Voice Mail Version from the System Administrator Menu, dial the digit 8 (Voice mail Version).

MEMO

SL2100

IP Multiline Terminal

User Guide

GVT-025184-301-00

Issue 1.0

May 2017

NEC Corporation

Manual assistant
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Product information

Brand : NEC

Model : SL2100

Category : Telephone